In this week’s Omni Talk Retail Fast Five news roundup, sponsored by the A&M Consumer and Retail Group, Ownit AI, Avalara, Mirakl, and Ocampo Capital, Shoptalk and Groceryshop VP of Original Content and Strategy, Ben Miller, stopped by to discuss with Chris and Anne: - The four new Amazon Fresh store openings and whether Amazon Fresh still is a concept deserving of grocers’ attention - Whether they would “buy or sell” (pun intended) IKEA’s new Preowned peer-to-peer used goods marketplace - Netto...
Sep 04, 2024•50 min•Transcript available on Metacast Dive into the future of retail logistics with Omni Talk's Ask An Expert Series featuring Blake Neal from TGW Logistics. Uncover how e-commerce trends are revolutionizing supply chains, from ultra-fast delivery to sustainable practices. Key moments in the interview include: 0:08 - Introduction to the Omni Talk expert series 5:42 - The rise of ultra-fast delivery and its impact on supply chains 11:52 - Digital marketplaces and the challenges of returns management 20:23 - Sustainability in retail l...
Sep 04, 2024•33 min•Transcript available on Metacast In the latest edition of Omni Talk’s Retail Fast Five live from Scandit’s Empower Event in New York City, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Ocampo Capital Chris Walton and Anne Mezzenga discuss: An Oasis And Olympic Home Remedy Lightning Round For the full episode head here: https://youtu.be/AR39eCVRUdU
Aug 29, 2024•5 min•Transcript available on Metacast In the latest edition of Omni Talk’s Retail Fast Five live from Scandit’s Empower Event in New York City, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Ocampo Capital Chris Walton and Anne Mezzenga discuss: Unilever Installing Computer Vision AI Inside 350,000 Freezers Worldwide For the full episode head here: https://youtu.be/AR39eCVRUdU
Aug 29, 2024•5 min•Transcript available on Metacast In the latest edition of Omni Talk’s Retail Fast Five live from Scandit’s Empower Event in New York City, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Ocampo Capital Chris Walton and Anne Mezzenga discuss: Who’s Winning The Retail Subscription War: Amazon Or Walmart? For the full episode head here: https://youtu.be/AR39eCVRUdU
Aug 29, 2024•4 min•Transcript available on Metacast In the latest edition of Omni Talk’s Retail Fast Five live from Scandit’s Empower Event in New York City, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Ocampo Capital Chris Walton and Anne Mezzenga discuss: If They're Buying Or Selling: Amazon Allowing Its Sellers To Ditch Taking Physical Returns? For the full episode head here: https://youtu.be/AR39eCVRUdU
Aug 29, 2024•5 min•Transcript available on Metacast In the latest edition of Omni Talk’s Retail Fast Five live from Scandit’s Empower Event in New York City, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Ocampo Capital Chris Walton and Anne Mezzenga discuss: Chick-Fil-A: 4 Drive-Thrus But No Dining Room? For the full episode head here: https://youtu.be/AR39eCVRUdU
Aug 29, 2024•9 min•Transcript available on Metacast In the latest edition of Omni Talk’s Retail Fast Five live from Scandit’s Empower Event in New York City, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Ocampo Capital Chris Walton and Anne Mezzenga discuss: If Walmart's Hosted U.S. Fulfillment Boost Its Marketplace? For the full episode head here: https://youtu.be/AR39eCVRUdU
Aug 29, 2024•4 min•Transcript available on Metacast Join Chris Walton and Anne Mezzenga as they dive deep into the future of retail supply chains with Flexport CEO Ryan Petersen. In this interview, Flexport CEO Ryan Petersen discusses the future of retail supply chains, emphasizing the importance of technology in improving visibility, flexibility, and efficiency. He highlights Flexport’s end-to-end approach to logistics, the impact of recent acquisitions, and the potential for data-driven decision-making to transform inventory management and cust...
Aug 29, 2024•39 min•Transcript available on Metacast In this week’s Omni Talk Retail Fast Five news roundup, sponsored by the A&M Consumer and Retail Group, Ownit AI, Avalara, Mirakl, and Ocampo Capital, Chris and Anne discussed: - Walmart opening up hosted U.S. fulfillment for Chinese goods - Chick-fil-A opening a new “elevated” store with not 1, not 2, not 3, but 4 drive thru lanes! - Amazon allowing its FBA sellers to ditch taking physical returns - The ongoing subscription wars between Amazon and Walmart, prompted by Amazon’s new grocery deliv...
Aug 28, 2024•39 min•Transcript available on Metacast Join Chris and Anne for an eye-opening discussion on how how to make retail supply chains more sustainable! Our experts from Dematic, DeAnn Hargis and Danielle Dakin, dive deep into how leading companies are prioritizing their distribution centers for a greener future. Key moments include: 0:08 – Introduction and history of sustainability efforts across retail supply chains 3:52 – The role of banks in driving sustainable practices 14:50 – Three practical scenarios for improving grocery retail di...
Aug 26, 2024•36 min•Transcript available on Metacast In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Ocampo Capital Chris Walton, Anne Mezzenga, and guest hosts from the Alvarez & Marsal Consumer and Retail Group Chad Lusk and Adam Thompson discuss: A Late Nite Grub Lightning Round For the full episode head here: https://youtu.be/IpxQ9sh4zMU
Aug 23, 2024•3 min•Transcript available on Metacast In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Ocampo Capital Chris Walton, Anne Mezzenga, and guest hosts from the Alvarez & Marsal Consumer and Retail Group Chad Lusk and Adam Thompson discuss: If Walmart’s Drone Pullback Spells The Eventual End Of Drone Delivery? For the full episode head here: https://youtu.be/IpxQ9sh4zMU
Aug 23, 2024•6 min•Transcript available on Metacast In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Ocampo Capital Chris Walton, Anne Mezzenga, and guest hosts from the Alvarez & Marsal Consumer and Retail Group Chad Lusk and Adam Thompson discuss: Which Would You Give Up First: Your Dashpass Or Amazon Prime? For the full episode head here: https://youtu.be/IpxQ9sh4zMU
Aug 23, 2024•9 min•Transcript available on Metacast In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Ocampo Capital Chris Walton, Anne Mezzenga, and guest hosts from the Alvarez & Marsal Consumer and Retail Group Chad Lusk and Adam Thompson discuss: Whether They're Buying Or Selling: Best Buy’s New Up-to-the-minute Delivery For the full episode head here: https://youtu.be/IpxQ9sh4zMU
Aug 23, 2024•7 min•Transcript available on Metacast In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Ocampo Capital Chris Walton, Anne Mezzenga, and guest hosts from the Alvarez & Marsal Consumer and Retail Group Chad Lusk and Adam Thompson discuss: How ‘Super’ The Victoria’s Secret CEO Will Turn Out To Be For the full episode head here: https://youtu.be/IpxQ9sh4zMU
Aug 23, 2024•9 min•Transcript available on Metacast In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Ocampo Capital Chris Walton, Anne Mezzenga, and guest hosts from the Alvarez & Marsal Consumer and Retail Group Chad Lusk and Adam Thompson discuss: What Starbucks’ New CEO Should Fix First For the full episode head here: https://youtu.be/IpxQ9sh4zMU
Aug 23, 2024•9 min•Transcript available on Metacast Discover how AI and cloud computing are transforming digital commerce with Vince Koh, leader of worldwide strategy for digital commerce at AWS. Learn about key trends in #DigitalCommerce, including #AIPersonalization and #OmnichannelIntegration. Vince discusses how retailers can leverage #CloudTechnology to enhance customer experiences and drive profitability. He highlights three critical areas for #AIInvestment in retail: - AI-powered product search and discovery - Dynamic pricing optimization ...
Aug 21, 2024•7 min•Transcript available on Metacast In this week’s Omni Talk Retail Fast Five news roundup, sponsored by the A&M Consumer and Retail Group, Ownit AI, Avalara, Mirakl, and Ocampo Capital, A&M’s Chad Lusk and Adam Thompson, joined Chris and Anne to discuss: - The “tall” order that awaits Starbucks’ new CEO - Victoria’s Secret’s new CEO Hillary Super and what her first-year priorities should be - Whether we should all buy or sell Best Buy’s new up-to-the-minute delivery monitoring as a point of differentiation - If forced to pick jus...
Aug 21, 2024•1 hr•Transcript available on Metacast In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Sezzle Chris Walton and Anne Mezzenga discuss: An Amazon Studio Acquisition, Anti-Shoplifting Lightning Round For the full episode head here: https://youtu.be/BFqhL9EnFN8
Jul 25, 2024•7 min•Transcript available on Metacast In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Sezzle Chris Walton and Anne Mezzenga discuss: If They're Pro Or Con: Amazombies? For the full episode head here: https://youtu.be/BFqhL9EnFN8
Jul 25, 2024•7 min•Transcript available on Metacast In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Sezzle Chris Walton and Anne Mezzenga discuss: How The Google Chrome Cookie Will Crumble? For the full episode head here: https://youtu.be/BFqhL9EnFN8
Jul 25, 2024•3 min•Transcript available on Metacast In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Sezzle Chris Walton and Anne Mezzenga discuss: How Significant Simbe’s New Remote Monitoring Enhancement Is For the full episode head here: https://youtu.be/BFqhL9EnFN8
Jul 25, 2024•6 min•Transcript available on Metacast In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Sezzle Chris Walton and Anne Mezzenga discuss: What They Think Of Best Buy’s Push Into Video For the full episode head here: https://youtu.be/BFqhL9EnFN8
Jul 25, 2024•5 min•Transcript available on Metacast In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI, and Sezzle Chris Walton and Anne Mezzenga discuss: If They're Buying Or Selling The Narrative That Target Employees Hate Their New AI Chatbot? For the full episode head here: https://youtu.be/BFqhL9EnFN8
Jul 25, 2024•9 min•Transcript available on Metacast Join Chris Walton and Anne Mezzenga for an insightful discussion with Placer AI's Ethan Chernofsky as he hands his 2024 Midyear Retail Report Card grades. You'll hear Ethan discuss the latest trends, challenges, and opportunities shaping the retail landscape. Key moments include: 0:08 - Introduction and overview of Placer AI's data collection methods 8:02 - Overall retail performance grade and analysis 15:09 - Small format revolution: Promising or overhyped? 22:20 - The future of retail media ne...
Jul 24, 2024•44 min•Transcript available on Metacast In this week’s Omni Talk Retail Fast Five news roundup, sponsored by the A&M Consumer and Retail Group, Ownit AI, Avalara, Mirakl, and Sezzle, Chris and Anne discussed: - If Target’s new in-store chatbot is really the “sh*tbot” Forbes makes it out to be (Source: Forbes) - Best Buy’s push into video (Source: Chain Store Age) - Simbe Robotics’ new remote planogram monitoring solution (Source: Grocery Dive) - Google’s big Chrome cookie pivot (Source: WSJ) - And closed with a look at whether any ret...
Jul 24, 2024•51 min•Transcript available on Metacast Join Chris Walton and Anne Mezzenga for this compelling 5-minute discussion with John Clear, Senior Director at the A&M Consumer and Retail Group, as he delves into the pressing issue of retail shrinkage. Learn about the latest strategies for combating retail shrink, focusing on external theft, internal theft, and operational shrink. Discover how effective inventory management and staff training can significantly reduce shrinkage in retail organizations. Don't miss these valuable insights from t...
Jul 24, 2024•6 min•Transcript available on Metacast In an era where customer loyalty is more critical than ever, retailers are shifting their focus from transactional efficiency to interactive engagement across channels, with generative AI spearheading much of the change. So Omni Talk is pleased to announce that Michael Klein, Talkdesk’s Director of Retail Product Marketing, joined Chris Walton and Anne Mezzenga for the latest installment of their Omni Talk Ask An Expert Series to explore the future of retail CX, and, specifically, how retailers ...
Jul 23, 2024•30 min•Transcript available on Metacast In this episode of Omni Talk Retail Technology Spotlight Series, hosts Chris Walton and Anne Mezzenga dive deep into the revolutionary world of 2D barcodes with experts Carrie Wilkie from GS1 US and Ayub Mohammed of Bitly. Discover how these small squares are reshaping retail, from supply chains to consumer engagement. Key moments include: 0:08 - Introduction to the future of barcoding in retail 3:50 - The fascinating history of barcodes and their evolution 10:26 - How 2D barcodes are revolution...
Jul 23, 2024•32 min•Transcript available on Metacast 
