Ovative’s Beth McKigney and Troy Neidermire join Chris and Anne for the latest installment of their Retail Technology Spotlight Series to discuss how shifting to unified marketing measurements, like Enterprise Marketing Return (EMR), can help retailers and brands optimize budget allocation, incrementality, and overall business outcomes. In this podcast, Chris and Anne go deep with Beth and Troy on: - The limitations of overly relying on legacy metrics like ROAS - How to implement a holistic “ful...
Feb 26, 2024•37 min•Transcript available on Metacast Tom Burgess, the President of SnippMedia, joined Anne and Chris to share his thoughts on how CPGs can attribute in-store retail purchases by leveraging banks’ loyalty programs, and how retailers can also plug these same loyalty programs into their retail media networks. In this podcast, Chris and Anne go deep with Tom on: - The history of bank card loyalty programs and attribution - How new digital media channels can power attribution by connecting banking apps and retail purchases - How payment...
Feb 26, 2024•34 min•Transcript available on Metacast In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW, and Sezzle, Chris Walton, Anne Mezzenga, and guest hosts from the Alvarez & Marsal Consumer and Retail Group Joanna Rangarajan and Cassie Ryding discussed: How Retailers Should Approach Electrification For the full episode head here: https://youtu.be/UJ5nNgAF7Eo
Feb 22, 2024•5 min•Transcript available on Metacast In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW, and Sezzle, Chris Walton, Anne Mezzenga, and guest hosts from the Alvarez & Marsal Consumer and Retail Group Joanna Rangarajan and Cassie Ryding discussed: A 50% SKU Reduction Is Quite Drastic – What’s The Rationale? For the full episode head here: https://youtu.be/UJ5nNgAF7Eo
Feb 22, 2024•7 min•Transcript available on Metacast In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW, and Sezzle, Chris Walton, Anne Mezzenga, and guest hosts from the Alvarez & Marsal Consumer and Retail Group Joanna Rangarajan and Cassie Ryding discussed: If Bank Loyalty Programs An Untapped Gold Mine For Retail Media Networks? For the full episode head here: https://youtu.be/UJ5nNgAF7Eo
Feb 22, 2024•8 min•Transcript available on Metacast In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW, and Sezzle, Chris Walton, Anne Mezzenga, and guest hosts from the Alvarez & Marsal Consumer and Retail Group Joanna Rangarajan and Cassie Ryding discussed: If There's Anything Noteworthy About Dealworthy? For the full episode head here: https://youtu.be/UJ5nNgAF7Eo
Feb 22, 2024•10 min•Transcript available on Metacast In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW, and Sezzle, Chris Walton, Anne Mezzenga, and guest hosts from the Alvarez & Marsal Consumer and Retail Group Joanna Rangarajan and Cassie Ryding discussed: Why Walmart Would Acquire Vizio? For the full episode head here: https://youtu.be/UJ5nNgAF7Eo
Feb 22, 2024•8 min•Transcript available on Metacast Dematic’s Market Development Director Kim Baudry is back once again to help Chris and Anne kick off 2024 as part of their ongoing live Ask An Expert Interview Series on LinkedIn. Chris and Anne go in depth with Kim as she discusses the big trends that are shaping retailers’ and manufacturers’ approaches to supply chain network development, including: - Why retailers are moving their investments into smaller facilities with more flexible automation - Why manufacturers are going in the opposite di...
Feb 21, 2024•34 min•Transcript available on Metacast In this week’s Omni Talk Fast Five retail news roundup, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle, A&M’s Joanna Rangarajan and Cassie Ryding joined Chris and Anne to discuss: - Why in the world Walmart would acquire Vizio (Source: CNBC) - Whether Target’s new brand, “dealworthy,” is actually noteworthy (Source: PR Newswire) - Starbucks new loyalty partnership with Bank of America (Source: Chain Store Age) - Hasbro’s drastic decision to cut 50% of its skus (...
Feb 21, 2024•52 min•Transcript available on Metacast Shoptalk's Krystina Gustafson and Joe Laszlo joined Anne and Chris to field pointed questions about this year's Shoptalk 2024 agenda. In this podcast, Chris and Anne put Krystina and Joe on the spot about: - How they plan to cover and present the topic of AI - How important omnichannel or "unified commerce" fundamentals will be in this year's track session design - Whether employee safety and shrink will be a more overt focus of this year's show - How Shoptalk plans to focus on helping store lev...
Feb 19, 2024•39 min•Transcript available on Metacast In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: What The Outlook Is For Robots In Grocery Stores For the full episode head here: https://youtu.be/fVXIRk9VGqg
Feb 15, 2024•6 min•Transcript available on Metacast In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: Why Tanger Outlet Is Looking More And More Beautiful Everyday For the full episode head here: https://youtu.be/fVXIRk9VGqg
Feb 15, 2024•6 min•Transcript available on Metacast In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: Safeway's receipt check at checkout For the full episode head here: https://youtu.be/fVXIRk9VGqg
Feb 15, 2024•4 min•Transcript available on Metacast In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: If Gen AI Search Makes More Sense For Home Furnishings Than Other Categories? For the full episode head here: https://youtu.be/fVXIRk9VGqg
Feb 15, 2024•6 min•Transcript available on Metacast In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: The Walmart Pluses And Minuses Of A Paid Membership At Target For the full episode head here: https://youtu.be/fVXIRk9VGqg
Feb 15, 2024•5 min•Transcript available on Metacast To help you get ready for the major tax changes in 2024 that will impact omnichannel retailers, Chris and Anne sat down with Avalara's Senior Director of Global Strategic E-commerce & Marketplace Partnerships, Kris Rabideau, for the latest installment of their 5 Insightful Minutes Series. Watch and learn about the tax compliance complexity of omnichannel commerce, marketplace facilitator requirements, warehousing inventory, the new concept of a "delivery fee" tax, the emergence of recommerce, an...
Feb 14, 2024•7 min•Transcript available on Metacast In this week’s Omni Talk Fast Five retail news roundup, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle, Avalara’s Kris Rabideau stopped by for 5 Insightful Minutes on 2024 tax changes, and Chris and Anne discussed: - The rumors that Target will roll out a paid membership program (Source: Bloomberg) - If IKEA’s use of generative AI indicates that generative AI-based search may be more applicable to home furnishings shopping than to other categories (Source: Chain...
Feb 14, 2024•47 min•Transcript available on Metacast Get an inside look at the grocery store of the future, from the firsthand perspective of John Clear and David Schneidman of the A&M Consumer and Retail Group. This video explores the latest retail technologies being implemented at Schnucks' grocery stores, including shelf-scanning robots, computer vision, electronic shelf labels for dynamic pricing, mobile ordering, GS1 barcodes to reduce food waste, and smart carts. Together with Chris and Anne, John and David provide their expert opinions as t...
Feb 14, 2024•54 min•Transcript available on Metacast In the latest edition of Omni Talk’s Retail Fast Five live from Manifest: The Future Of Logistics Conference and sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW-Logistics and Sezzle Chris Walton and Anne Mezzenga discuss: If People Really Need Starbucks From GoPuff In The Middle Of The Night? For the full episode head here: https://youtu.be/nLwypI0f9wg
Feb 09, 2024•4 min•Transcript available on Metacast In the latest edition of Omni Talk’s Retail Fast Five live from Manifest: The Future Of Logistics Conference and sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW-Logistics and Sezzle Chris Walton and Anne Mezzenga discuss: If Apple Vision Pro Is A Flash In The Pan Or Idea With Staying Power? For the full episode head here: https://youtu.be/nLwypI0f9wg
Feb 09, 2024•4 min•Transcript available on Metacast In the latest edition of Omni Talk’s Retail Fast Five live from Manifest: The Future Of Logistics Conference and sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW-Logistics and Sezzle Chris Walton and Anne Mezzenga discuss: If Zac Posen Is A Good Or Bad hire For The GAP? For the full episode head here: https://youtu.be/nLwypI0f9wg
Feb 09, 2024•7 min•Transcript available on Metacast In the latest edition of Omni Talk’s Retail Fast Five live from Manifest: The Future Of Logistics Conference and sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW-Logistics and Sezzle Chris Walton and Anne Mezzenga discuss: The Significance Of ALDI's Partnership With Grabango For the full episode head here: https://youtu.be/nLwypI0f9wg
Feb 09, 2024•4 min•Transcript available on Metacast In the latest edition of Omni Talk’s Retail Fast Five live from Manifest: The Future Of Logistics Conference and sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW-Logistics and Sezzle Chris Walton and Anne Mezzenga discuss: For the full episode head here:
Feb 09, 2024•5 min•Transcript available on Metacast In this week’s Omni Talk Fast Five retail news roundup, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle, Chris and Anne were live from Manifest as they discussed: Amazon’s new AI-assistant Rufus Grabango’s large scale autonomous store installation with Aldi near Chicago Gap Inc.’s hiring of Zac Posen Lowe’s and J. Crew's recent Apple Vision Pro endeavors And closed with a look at Starbucks new late night delivery partnership with Gopuff There’s all that, plus del...
Feb 07, 2024•36 min•Transcript available on Metacast We go live from Manifest 2024 to speak with Moid Alwy, EVP & Chief Supply Chain Officer at American Tire Distributors, about the future of distribution and supply chain. Topics include the launch of their B2B marketplace "Radius", last mile delivery scaling, AI implications, network design changes, omnichannel complexity, inventory management innovations, consolidation and more. Get the inside scoop direct from the show floor on how one of the largest tire distributors in the US is transforming ...
Feb 07, 2024•12 min•Transcript available on Metacast We go live from Manifest 2024 to speak with Patrick McIntyre, Head of Development at Krispy Kreme, about retail and supply chain innovation. Topics include omnichannel expansion, automating the consumer journey, daily delivered fresh donuts, scaling up production and delivery, partnerships with Amazon and others, using AI and technology to enhance experiences and operations, reaching new consumers, and much more. Gain insights directly from the show floor on how an iconic brand balances growth, ...
Feb 07, 2024•11 min•Transcript available on Metacast Jeff Barry, Chief Innovation Officer at Dot Foods, joins us to share how the wholesale food redistributor is driving innovation across its supply chain operations and business models. Listen as Jeff explains Dot Foods' approach to piloting new AI capabilities for fuel procurement optimization, predictive truck maintenance, and more. We also discuss how large companies can enable startup-like innovation cultures, the role of innovation labs, and Dot Foods' expanding portfolio of innovation pilots...
Feb 07, 2024•12 min•Transcript available on Metacast We go live at Manifest 2024 to discuss the future of retail logistics and supply chain technology innovations with Drew Taranto, Senior Director of Ecommerce Strategy at DHL. Topics covered include omni-channel retail trends, B2B ordering experiences, cost reduction through automation and AI, machine learning for better decision making, returns and recommerce programs, final mile delivery improvements, and more. This insider perspective on the transformation ahead for logistics and fulfillment h...
Feb 07, 2024•13 min•Transcript available on Metacast We go live at Manifest 2024 to discuss the future of retail logistics and supply chain technology innovations with Drew Taranto, Senior Director of Ecommerce Strategy at DHL. Topics covered include omni-channel retail trends, B2B ordering experiences, cost reduction through automation and AI, machine learning for better decision making, returns and recommerce programs, final mile delivery improvements, and more. This insider perspective on the transformation ahead for logistics and fulfillment h...
Feb 07, 2024•11 min•Transcript available on Metacast We go live from Manifest 2024 to speak with David Sobie, Co-Founder and CEO of Happy Returns, on the future of retail returns and innovations in supply chain. Topics include their recent acquisition by UPS, plans for expansion through large enterprise retailers, incorporating more automation like robots into their processing facilities, how sustainability plays a role in returns, the importance of omnichannel drop off locations for customers, managing high volumes of co-mingled shipments, advice...
Feb 07, 2024•12 min•Transcript available on Metacast 
