This episode is part of the Learning Uncut Disruption series. This pop-up daily series aims to equip learning professionals with practical guidance and tips to get started or scale up with practices needed as part of their organisational response to the global COVID-19 pandemic. Learning Uncut host, Michelle Ockers, reviews the Disruption series. She discusses the purpose of the series, range of episodes and key themes across the series. She also outlines the three phases she predicts learning p...
Apr 06, 2020•13 min•Transcript available on Metacast This episode is part of the Learning Uncut Disruption series. This pop-up daily series aims to equip learning professionals with practical guidance and tips to get started or scale up with practices needed as part of their organisational response to the global COVID-19 pandemic. Arun Pradhan describes himself as a curious geek who empowers people to learn, innovate and perform. He shares his working practices generously via his website, speaking engagements and LinkedIn. He sees blended learning...
Apr 05, 2020•23 min•Transcript available on Metacast This episode is part of the Learning Uncut Disruption series. This pop-up daily series aims to equip learning professionals with practical guidance and tips to get started or scale up with practices needed as part of their organisational response to the global COVID-19 pandemic. Guy Wallace is a performance analyst and instructional designer. He draws on several decades of field experience to provide guidance on developing effective performance support (aka ‘job aids’). The conversation starts w...
Apr 03, 2020•29 min•Transcript available on Metacast This episode is part of the Learning Uncut Disruption series. This pop-up daily series aims to equip learning professionals with practical guidance and tips to get started or scale up with practices needed as part of their organisational response to the global COVID-19 pandemic. Clark Quinn has a Ph.D. in applied cognitive science and deep experience in learning system design and learning technology. His book Debunking Learning Myths challenges a wide range of common myths and misconceptions tha...
Apr 02, 2020•23 min•Transcript available on Metacast This episode is part of the Learning Uncut Disruption series. This pop-up daily series aims to equip learning professionals with practical guidance and tips to get started or scale up with practices needed as part of their organisational response to the global COVID-19 pandemic. The tables are turned on regular Learning Uncut host, Michelle Ockers. Today she is the one being interviewed. With two years of experience podcasting Michelle shares some ideas about how podcasts can be used for learnin...
Apr 01, 2020•27 min•Transcript available on Metacast David Broadhurst, the co-founder of Codesafe, is a construction industry veteran. He opens Ep 49 with a story from nine years ago about an incident where someone on site where he was supervisor was almost killed. He began searching for a better way to ensure that workers in high risk sectors actually understood safety critical information and worked safely. He created the Codesafe methodology which has captured the attention of safety bodies in Australia and been the subject of research by the R...
Mar 30, 2020•55 min•Ep 49•Transcript available on Metacast This episode is part of the Learning Uncut Disruption series. This pop-up daily series aims to equip learning professionals with practical guidance and tips to get started or scale up with practices needed as part of their organisational response to the global COVID-19 pandemic. Jane Bozarth has long advocated making work visible through a practice known as ‘show your work.’ Interestingly, a survey currently underway (as at March 2020) by the eLearning Guild indicates that 1/3 of US respondents ...
Mar 27, 2020•27 min•Transcript available on Metacast This episode is part of the Learning Uncut Disruption series. This pop-up daily series aims to equip learning professionals with practical guidance and tips to get started or scale up with practices needed as part of their organisational response to the global COVID-19 pandemic. Mark Britz has run the gamut of formal, informal and social. He started experimenting with social learning in organisations in 2008 and has delved deep into both people truly are learning in the workspace that they're in...
Mar 26, 2020•21 min•Transcript available on Metacast This episode is part of the Learning Uncut Disruption series. This pop-up daily series aims to equip learning professionals with practical guidance and tips to get started or scale up with practices needed as part of their organisational response to the global COVID-19 pandemic. Nick Shackleton-Jones is the author of How People Learn. He developed the Affective Context Model as a general theory of how people learn. In this episode he discusses the role of emotions in learning, going so far as to...
Mar 24, 2020•13 min•Transcript available on Metacast This episode is part of the Learning Uncut Disruption series. This pop-up daily series aims to equip learning professionals with practical guidance and tips to get started or scale up with practices needed as part of their organisational response to the global COVID-19 pandemic. Martin Couzins is the editor of LearnPatch, which is a curation platform predominantly for learning professionals. He defines curation as gathering, sense-making and sharing information for a defined audience and need. H...
Mar 23, 2020•24 min•Transcript available on Metacast This episode is part of the Learning Uncut Disruption series. This pop-up daily series aims to equip learning professionals with practical guidance and tips to get started or scale up with practices needed as part of their organisational response to the global COVID-19 pandemic. Charles Jennings and Vivian Heijnen discuss how learning can be supported in the workplace. The pressing need is for learning professionals to think, act and work closely with business stakeholders to help them solve bus...
Mar 22, 2020•31 min•Transcript available on Metacast This episode is part of the Learning Uncut Disruption series. This pop-up daily series aims to equip learning professionals with practical guidance and tips to get started or scale up with practices needed as part of their organisational response to the global COVID-19 pandemic. One of Megan Torrance’s areas of expertise is on the use of Agile work methodology for instructional design projects. The approach she has adapted is called Lot Like Agile Management Approach (LLAMA). In the spirit of th...
Mar 20, 2020•18 min•Transcript available on Metacast This episode is part of the Learning Uncut Disruption series. This pop-up daily series aims to equip learning professionals with practical guidance and tips to get started or scale up with practices needed as part of their organisational response to the global COVID-19 pandemic. Chris Coladonato is a talent development specialist who has been creating and curating resources on working as part of distributed team in her organisation for several years. She prefers the term ‘distributed’ to ‘remote...
Mar 19, 2020•18 min•Transcript available on Metacast This episode is part of the Learning Uncut Disruption series. This pop-up daily series aims to equip learning professionals with practical guidance and tips to get started or scale up with practices needed as part of their organisational response to the global COVID-19 pandemic. eLearning design and development is not something to be rushed into, especially if you are just getting started. The eLearning Coach, Connie Malamed, provides tips for both absolute beginners and those who are moving fro...
Mar 19, 2020•18 min•Transcript available on Metacast This episode is part of the Learning Uncut Disruption series. This pop-up daily series aims to equip learning professionals with practical guidance and tips to get started or scale up with practices needed as part of their organisational response to the global COVID-19 pandemic. Facilitating live online learning sessions is made easier when you work with a producer. In this episode Jo Cook discusses the role of the producer and the tasks that they can undertake and tips for performing this role ...
Mar 18, 2020•14 min•Transcript available on Metacast This episode is part of the Learning Uncut Disruption series. This pop-up daily series aims to equip learning professionals with practical guidance and tips to get started or scale up with practices needed as part of their organisational response to the global COVID-19 pandemic. Shannon Tipton and Jo Cook provide guidance on designing and facilitating live online sessions in lieu of face to face instruction led training. Discussion covers: How are live online sessions similar to and different fr...
Mar 17, 2020•29 min•Transcript available on Metacast This is the first in a special Learning Uncut Disruption series. This pop-up daily series aims to equip learning professionals with practical guidance and tips to get started or scale up with practices needed as part of their organisational response to the global COVID-19 pandemic. Donald H Taylor and Laura Overton are leading learning practitioners. Each has over thirty years experience in the learning profession. In this series introduction they provide context about the current state of organ...
Mar 17, 2020•19 min•Transcript available on Metacast At the time this episode is published learning professionals around the globe are helping their organisations to respond to the COVID-19 pandemic. With the widespread shift to remote working there is a rapid scaling up of the use of digital engagement and learning methods. Many learning professionals need to do things they have limited experience in or have not done before. In a break with normal programming Learning Uncut is bringing you a pop-up Disruption series using the podcast as a platfor...
Mar 17, 2020•4 min•Transcript available on Metacast Mars is the third largest distributor of food in the world – both for people and pets. They employ over 100,000 associates and have in excess of 140 production sites. In 2018 they started work on a cross-discipline global initiative to streamline systems process and roles for traceability of products and materials across the supply chain at Mars – from farm to fork. Rachel Horwtiz led the work across 11 separate colleges at Mars University to collaborate on the learning solution. Not only did sh...
Mar 11, 2020•1 hr 1 min•Ep 48•Transcript available on Metacast Julian Davis of Queensland Rail and Naomi Waldron from Easy A discuss Queensland Rail’s onboarding and compliance refresher program - fittingly called All Aboard. This program was winner of best onboarding and induction program in the Australian Institute of Training and Development 2019 Excellence Awards. This program moved onboarding from a cumbersome paper-based three-month long process to a highly engaging digital learning experience that new staff complete on their first day. With the inclu...
Mar 02, 2020•46 min•Ep 47•Transcript available on Metacast Bee Hepburn, the Education and Content Manager at cloud-based accounting platform provider, Xero, leads a team of 90 people spread across six regions. If you work in a distributed or decentralised learning team you will understand some of the difficulties that this presents in thinking and working as one team, particularly if you have different reporting lines. Bee discusses the challenges she found when she stepped into her global role two years ago, and how she has led her team to create a new...
Feb 17, 2020•45 min•Ep 46•Transcript available on Metacast Craig MacDonald is the Executive Manager of learning product at Suncorp, a financial institution. Craig talks about the Future Ready programme, which aims to prepare people with the capabilities they need and that Suncorp needs for the future. The programme is part of a strategic workforce planning and talent management initiative, as well as being driven by a sense of social responsibility to ensure that their people have skills relevant for the future. Craig discusses building the business cas...
Feb 03, 2020•52 min•Ep 45•Transcript available on Metacast In this second edition in the What Happened Next Series Arun Pradhan discusses what’s happened with the Learn2Learn app and his work on organisational learning agility since he spoke with us in Episode 18 (published January 2019). Arun’s experience in 2019 is that a campaign approach is critical to building learning ability, regardless of the technology used. This approach has to be based on connecting with what people care about and focus on – which is doing their job better. Arun is an in-dema...
Jan 20, 2020•23 min•Ep 44•Transcript available on Metacast In this special edition of Learning Uncut we catch up with some of our earlier podcast guests and ask them ‘What Happened Next ...’ We get an update on how the solution discussed in their original episode has continued to develop and what impact it’s had over the longer term. We also explore what our guests learned through this work and how it’s influenced their subsequent work. We have three great guests in this episode: Denise Meyerson from Episode 4 about re-thinking learning for customer ser...
Jan 06, 2020•54 min•Ep 43•Transcript available on Metacast “I am so much more optimistic than I have been in several years about the state of the profession and where we're headed. I think you find what you're looking for, right? If you want evidence that the learning profession is dying, you can go out and find it and find the conversations and the people who are thinking that. If you want evidence that learning and development is thriving, come and listen to Learning Uncut because we share stories every fortnight about learning professionals out there...
Dec 23, 2019•37 min•Ep 42•Transcript available on Metacast ASHM is the Australasian Society for HIV, Viral Hepatitis, and Sexual Health Medicine, and in this episode we share a story of translation and localization for their learning solution, which at the time of recording has been published in 14 languages across 10 different countries. “Before these new medications came out, hepatitis C was mostly treated in specialist settings, so in a tertiary hospital. And then because these new treatments were much easier, the side effect profile was way less, th...
Dec 09, 2019•34 min•Ep 41•Transcript available on Metacast Aged care workers are empathic by nature. ACH wanted to provide their workers with an even deeper insight into customer needs through simulating the lived experience of an older person. Wearing suits designed by Sydney University, participants carry out daily activities that allow them to experience a range of conditions including vision impairment, hearing loss, a hunched posture, reduced tactile sense and shortened gait. Empathy suits are a tool that helps their workforce build empathy, challe...
Nov 25, 2019•39 min•Ep 40•Transcript available on Metacast Gareth Killeen was a consultant when he started working on future leadership capabilities for Reece. Using a human centred design approach, he discovered that this was not only about leadership - it was also about learning. The purpose and people at Reece inspired him so much that he joined the organisation as Head of Learning. He describes the process he has used to involve people in design of the new ‘Reece learning blend.’ Along the way he has re-engaged people who had a largely broken experi...
Nov 11, 2019•39 min•Ep 39•Transcript available on Metacast Since starting in his role as GM of Learning at National Australia Bank (NAB) Damien Woods has set out to transform organisational learning. In this episode he shares a story that illustrates the kind of shifts underway in learning at NAB. Shortly after starting in this role he visited the NAB Direct Bank Call Centre where he discovered that new starters were in a classroom for 17 days before starting to take customer calls. Using a design thinking approach the learning team redesigned induction...
Oct 28, 2019•40 min•Ep 38•Transcript available on Metacast Augmented Reality (AR), Virtual Reality (VR), 360 Video - what are all these technologies, how are they different from each other and in what situations are they best used to support learning? Do you need to hire expensive developers for these solutions or can you do it yourself? As a learning designer, how is designing for these modes of delivery different to that of current instructional design practice? Jacinta Penn answers these questions and more to help you start thinking about how you can...
Oct 14, 2019•33 min•Ep 37•Transcript available on Metacast