“As learning designers we so often want to push our content, and maybe all we need is some data to help facilitate the conversations.” “Using data isn't about FOMO, it is about solving a problem and you can get overwhelmed with data. So know what you want to collect otherwise you'll have too much, and you won't be able to make sense of it.” In this episode, Clay Shearan from Woolworths Group and Josh Humphries from Guroo Producer share a case study full of data-driven learning, innovation, risk-...
Sep 30, 2019•43 min•Ep 36•Transcript available on Metacast “Curation means very different things to a lot of people. Curation is really the art of bringing together different learning assets or resources, to create meaning for people, and for people to find the meaning in that for themselves. If you think about how we traditionally have done things in the past, it's really around creation, getting people from point A to point B, very instructional. Curation is very different to that; how do you bring together multiple points of view, potentially opposin...
Sep 16, 2019•42 min•Ep 35•Transcript available on Metacast Conferences are a substantial investment of time and money. However, as our guests Emma Weber and JD Dillon assert, they can be extremely valuable for professional development. We chat with Emma and JD about how they think about conferences and what they do before, during and after a conference to get the most out of the event that they can. Listen out for the similarities and differences in their approach and figure out what will work best for you. If you are interested in getting started with ...
Sep 02, 2019•35 min•Ep 34•Transcript available on Metacast What does it look like to turn the traditional approach to Learning and Developmen t on its head? Cotton Group University has taken a deliberately different approach. They focus on enabling performance , using their learning programs as a toolkit. Beth Hall talks us through the nuts and bolts of how this happens and gives us an overview of their learning culture. Hosts : Karen Moloney & Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/33/ Podcast information...
Aug 19, 2019•34 min•Ep 33•Transcript available on Metacast Hosts : Karen Moloney & Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/32/ Podcast information and more episodes: https://learninguncut.global/podcast/ Emergent: Podcast information and more episodes: https://learninguncut.global/podcast/?podcast_series=emergent-series...
Aug 05, 2019•44 min•Ep 32•Transcript available on Metacast Over the past two years Spark NZ has embarked on an ambitious transformation of learning in order to build a ‘culture of performance.’ . Their goal has been to ‘democratise knowledge’ and create a self-sustaining performance ecosystem. This is Part 2 of our discussion with Kerry Peguero and Liv Wilson from the Learning Enablement Team about their innovative approach. In Part 1 (Episode 30) we covered user-generated content and the use of an ‘orienteering’ approach to induction that builds self-d...
Jul 22, 2019•32 min•Ep 31•Transcript available on Metacast Over the past two years Spark NZ has embarked on an ambitious transformation of learning in order to build a ‘culture of performance.’ Their goal has been to ‘democratise knowledge’ and create a self-sustaining performance ecosystem. We spoke with Kerry Peguero and Liv Wilson from the Learning Enablement Team about their innovative approach. Over two Learning Uncut episodes we discuss four core integrated elements. Here in Part 1 we cover user-generated content and the use of an ‘orienteering’ a...
Jul 08, 2019•37 min•Ep 30•Transcript available on Metacast ‘Freedom To Learn’ is the evocative title of the organisational learning strategy at Farmers Mutual Group (FMG). This New Zealand rural insurer is moving away from a heavy focus on traditional training to more liberating, empowering approaches over a five-year horizon. Kate Jarvis, the FMG Learning and Capability Manager, discusses how the strategy was developed and their progress as they approach the end of their first 12-month horizon. Hosts : Karen Moloney & Michelle Ockers Transcript and rel...
Jun 24, 2019•35 min•Ep 29•Transcript available on Metacast “It was a lot of experimenting and working out what is the best process.” It’s been one year since the Learning Uncut podcast crew took the plunge and hit “publish” on their first episode. In this edition, editor Amanda Ashby, along with hosts Karen Moloney and Michelle Ockers share how the podcast came to life, the process they have developed for producing a podcast as a virtual team, valuable lessons learned, the oddest places Learning Uncut has been recorded and lots more… If you are interest...
Jun 10, 2019•39 min•Ep 28•Transcript available on Metacast Introducing eLearning into an organisation is not an unusual thing these days. But doing it the way that Bethanie Aged Care did it is what resulted in a 98% completion rate of their compliance eLearning modules and won them several learning industry awards. In this episode , L&D Manager Danielle Phelan and L&D Consultant Christina Batten talk us through the strategy and approach they and their team used to cre ate the Bethanie Learning Hub, which not only achieved its goal of providing core eLea...
May 27, 2019•42 min•Ep 27•Transcript available on Metacast Do you delete those boring broadcast emails from IT about software upgrades and intranet changes without reading them? This was the challenge faced by the ICT team at University of Southern Queensland. Inspired by entertaining 6 second ‘Vines,’ Sandra Lammas had the idea to create short attention-grabbing videos and weave in important information. As she puts it “they come for the entertainment, but they leave with the message.” Sandra has been making and distributing these sub-120 second videos...
May 13, 2019•33 min•Ep 26•Transcript available on Metacast Being the CEO of any startup comes with many challenges. But when you have a two-week startup timeframe, a new, geographically dispersed and fast-growing team with a lack of managerial skills, no processes and groups of displaced people and their new communities to support, the word “challenge” takes on a whole new meaning. In this episode, CEO David Keegan talks about how he steered Host International through its first couple of years using a group coaching approach to shape the organisational ...
Apr 29, 2019•33 min•Ep 25•Transcript available on Metacast This is a fascinating case study that demonstrates the use of Communities of Practice as a central part of the capability strategy of an organisation. Arup is a 14,000 strong global organisation who design the built environment. Their Skills Networks (a form of Communities of Practice) straddle all their business units and geographies. Kim Sherwin, the Arup University Leader for Australasia, talks about the critical role of Skills Networks, how they function, and how her team supports partners w...
Apr 15, 2019•30 min•Ep 24•Transcript available on Metacast Ovolo Hotels are a hospitality group who like to do things differently. As they embarked on a period of rapid growth they saw the need to create an L&D function and o nboarded an L&D Manager. Alexandra Lederer joined the business with no department, no team and no experience in hospitality. But what she did have was a background in marketing. Challenged to be innovative whilst align ing the L&D function with the out-of-the-box Ovolo approach to business, Alex pushed through her comfort zone and ...
Apr 01, 2019•41 min•Ep 23•Transcript available on Metacast What happens when the L&D Manager is also the Marketing Manager? You get to run a learning campaign! In this episode, Megan Power shares her story of using a video learning campaign to upskill retail staff on a new product line. She talks through how they produced and shared videos, used marketing tactics for engagement and used data analytics throughout the campaign to connect with their learners and track the phenomenal sales success. Hosts: Michelle Ockers & Karen Moloney Transcript and relat...
Mar 18, 2019•38 min•Ep 22•Transcript available on Metacast Today we speak with Nic Barry from Domain, an online property technology company, about how they revamped their approach to onboarding. Faced with substantial business growth, their onboarding experience had become inconsistent. Nic describes how they stepped back to look at the onboarding journey and created a more consistent and personalised experience while also improving process efficiency. The needs of many stakeholders were considered to ensure that the approach supported everyone involved...
Mar 04, 2019•31 min•Ep 21•Transcript available on Metacast Did you ever get a letter from the Australian Taxation Office (ATO) and struggled to decipher the technical jargon and legal language? Simon Paton is changing this! Simon talks to us about the strategic shift for the ATO to reinvent itself. A key part of this is building better relationships with taxpayers and other community groups. His work to improve written communication of ATO decisions is making a difference – one microlesson at a time. Hosts: Karen Moloney & Michelle Ockers Transcript and...
Feb 18, 2019•30 min•Ep 20•Transcript available on Metacast Imagine the challenges of being a new bus driver and having to learn the routes through a busy city like Sydney. In Tanya Lau’s words “It’s v ery high pressure, and you've also got to deal with customers as well and learn everything there is to know about that job on the spot .” Transport New South Wales had been seeking solutions to alleviate the stress of route familiarisation on drivers and reduce the business impact. Tanya discusses how she adapted journey mapping from the product and servic...
Feb 04, 2019•34 min•Ep 19•Transcript available on Metacast Arun Pradhan is the creator of the Learn 2 learn app, which he developed t o help individuals develop learning skills and organisations to build a culture of continuous learning . After discussing the content and format of the app, Arun talks about the way he used himself as a guinea pig while developing the app. He also provides tips for when an app could be appropriate as part of a learning solution. Hosts: Karen Moloney & Michelle Ockers Transcript and related resources: https://learninguncut...
Jan 21, 2019•26 min•Ep 18•Transcript available on Metacast Get ready to fire up your Professional Development. This is our first episode for 2019 –Happy New Year. Many people take a break during this period. Often people reflect on the past 12 months and look ahead to the coming year. It’s a great time to update your Professional Development Plan. We are joined by Neil Von Heupt, who spent four years at the Australian Institute of Training and Development supporting the development of learning professionals. We ask every Learning Uncut guest to discuss ...
Jan 07, 2019•44 min•Ep 17•Transcript available on Metacast In February this year the Learning Uncut team started recording episodes for the this podcast which went live in June. Since then, there have been 15 published episodes with some great guests covering a wide range of topics and sectors. In this episode, Karen, Michelle and Amanda look back over their first year in podcasting and discuss highlights, insights, learnings and ideas for Learning Uncut in 2019. Hosts: Karen Moloney , Michelle Ockers & Amanda Ashby Transcript and related resources: htt...
Dec 26, 2018•39 min•Ep 16•Transcript available on Metacast Bruce Love has guided the development of a performance-focussed coaching culture in a call centre environment in the aviation industry , with an impact on operational measures and employee en gagement . This has been part of a business transformation program that commenced over three years ago . Being involved up front in redefining the organisation structure and recruitment for key positions was an opportunity to create the foundations for a coaching culture. Bruce discusses what a coaching cul...
Dec 10, 2018•34 min•Ep 15•Transcript available on Metacast Communities of Practice are organised groups who engage in learning across a common interest and they can be a valuable resource to individuals for professional development or organisations as a source of knowledge and expertise. Many CoPs are created on the premise that “if we build it, they will come , ” but building is just the beginning. Emelia Winter talks to Learning Uncut about how she transitioned a Working Group into a Community of Practice for L&D Consultants at NSW Health. She shares ...
Nov 26, 2018•28 min•Ep 14•Transcript available on Metacast Social Futures is a social justice organisation whose customers and staff are spread over a vast geographical area. They realised that traditional top down change management approach was a poor fit with the connected culture that they wanted to sustain in a period of rapid growth. In this episode Jem Mills discusses their adoption of an open source or co-created change management approach. He discusses t he use of experiential and social learning strategies to design and implement the approach, ...
Nov 12, 2018•38 min•Ep 13•Transcript available on Metacast Justine Jardine describes the ‘build as you go’ approach that she used to developing a learning solution and resources for software implementation in an Agile project at Coca-Cola Amatil. She found that once she embraced a mindset of iterative change and human-centred design approaches it helped her to create a more sustainable and effective learning solution than in traditional software project environment. Hosts: Michelle Ockers and Karen Moloney Transcript and related resources: https://learn...
Oct 29, 2018•35 min•Ep 12•Transcript available on Metacast The NSW Department of Education introduced a distributed authorship approach with user generated content to support peer-to-peer learning for teachers. Rob Wilkins talks about how the change was rolled out, the challenges and wins and why we, as L&D, need to “let go and let learn.” Hosts: Karen Moloney & Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/11/ Podcast information and more episodes: https://learninguncut.global/podcast/...
Oct 15, 2018•35 min•Ep 11•Transcript available on Metacast Digital literacy is not a new concept having been widely researched since the mid-1990s. Yet the definitions remain contested and can extend to include socio-cultural and political dimensions. Current perspectives are willing to accept that digital literacies exist as a plural phenomenon inclusive of information literacy, computer literacy, network literacy, and media literacy. However, it must also address the basic skills required to address new ways of learning and working in an increasingly ...
Oct 01, 2018•34 min•Ep 10•Transcript available on Metacast Danny Ginsberg and Hayley Steer discuss the award-winning CREATE program they led at Specsavers. Inspired by insights from market research, the Training and Development team observed retail staff who were delivering a great customer experience and identified the capabilities that they applied. For just one lens type alone the stores that have completed the CREATE program have generated an additional $2million in sales. Hosts: Michelle Ockers & Karen Moloney Transcript and related resources: http...
Sep 17, 2018•39 min•Ep 9•Transcript available on Metacast Project 100 was the response of Victoria Polytechnic to a State government policy change that eliminated public funding directly to training providers and increased competition in the sector. Gail Bray led this 3-year strategic initiative which radically transformed 100 qualifications following a modern blended learning delivery model enabled by digital technology and focused on skill development, job outcomes, and career progression. Hosts: Michelle Ockers and Karen Moloney Transcript and relat...
Sep 03, 2018•28 min•Ep 8•Transcript available on Metacast Emma Weber and Marie Daniels discuss the use of a coaching chatbot to support learning transfer following a formal course. Hosts: Michelle Ockers & Karen Moloney Transcript and related resources: https://learninguncut.global/podcast/7/ Podcast information and more episodes: https://learninguncut.global/podcast/...
Aug 20, 2018•38 min•Ep 7•Transcript available on Metacast 
