For eight years, the team here on The Mind Tools L&D Podcast (formerly The GoodPractice Podcast ) have been chatting work, performance and learning with some of the brightest minds in learning and development. This week, to celebrate the release of our 400 th episode, our friends Phil Willcox from Emotion at Work and Ady Howes from Digital Skills People have pulled together a tribute episode for us. We discuss: · the Mind Tools team’s favourite episodes · what we learned from 400 episodes of pod...
Jun 25, 2024•41 min•Ep 400•Transcript available on Metacast Digital learning content offers a scalable, always-on option to help your people build their skills and overcome workplace challenges. But often these libraries get dusty, bogged down by out-of-date content with little relevance, or hidden away in a dark corner of the intranet where no one can find them. So in this episode of The Mind Tools L&D Podcast , Virgin Money’s Martin Ritchie, Digital Learning Manager, joins Ross Garner and Lara to share : H ow Virgin Money raise awareness of their Mind ...
Jun 18, 2024•40 min•Ep 399•Transcript available on Metacast In ‘Measure of a Man', episode nine of the second season of Star Trek: The Next Generation , the Enterprise crew debate whether their robot companion, Data, is truly alive. More interesting for us, though, is the way they interact with artificial intelligence (AI) in general. Not just for what it tells us about how AI tools might evolve, but also for how we humans work with them. So in this special episode of The Mind Tools L&D Podcast , Ross Ganer, Claire, Ross Dick and Nahdia discuss: · How cl...
Jun 11, 2024•46 min•Ep 398•Transcript available on Metacast We humans are social creatures. We form organic communities wherever we go, based on shared interests, passions and needs. But when we try to impose top-down learning communities on an employee population, things get more difficult. Is it possible for L&D to create a flourishing community? In this week’s episode of The Mind Tools L&D Podcast , Ross Garner and Nahdia Khan are joined by Andy Lancaster, author of Organizational Learning Communities , who offers a framework that can help. We discuss...
Jun 04, 2024•42 min•Ep 397•Transcript available on Metacast In learning and development, we typically want people to do something that they are currently not doing, or to stop doing something that they shouldn't be. One obvious approach is training, but there are in fact a broad spectrum of interventions that we can deploy. In this week’s episode of The Mind Tools L&D Podcast , Ross and Owen are joined by Wil Procter, Strategy and Innovation Director at Nazaré, and by Jessica Holt, Senior Behavioural Science Consultant at Inizio Engage XD. We explore: · ...
May 28, 2024•42 min•Transcript available on Metacast As professionals, we want to know if our work has had the impact we originally intended and to tell others about it. This means getting comfortable with data and crafting compelling data stories. On this episode of The Mind Tools L&D Podcast, Ross G is joined by Neil Cunningham, founder of Align | Learn | Do and author of Narratives and Numbers , to discuss practical and mindset shifts L&D can take. We explore: why people think it’s too difficult to measure the ROI of learning how to get stakeho...
May 21, 2024•35 min•Ep 395•Transcript available on Metacast You’ve got a brilliant idea for the next big thing in tech and have gathered the smartest engineers and designers to build it (plus the cash to pay them). Will it end up being a success? You’ve got the best team to deliver it, so why wouldn’t it be? Well… Gemma, Ross and Martin Gonzalez, Google’s Effective Founders Project founder and author, discuss this situation on The Mind Tools L&D Podcast. We explore: · how and why it’s people issues that often lead to (startup) business failure · the bala...
May 14, 2024•43 min•Ep 384•Transcript available on Metacast If you’re thinking, isn’t positive psychology a bit ‘woo woo’, and a bit like forcing yourself to take a sunny outlook, then this episode is for you. As an approach to a happier, more balanced inner and outer life, positive psychology is not woo – it has a solid scientific foundation with practical methodologies. Gemma, Ross Garner and their guest, Leadership coach Sandra Berko, discuss these very points this week on The Mind Tools L&D Podcast. We explore: · what positive psychology is and isn’t...
May 07, 2024•40 min•Ep 393•Transcript available on Metacast Adaptive courses come in many forms, but generally respond to the learner’s existing knowledge and skills: thereby optimizing the time to completion. But do they improve learning outcomes? In this week’s episode of The Mind Tools L&D Podcast , Ross G and Owen are joined by Roy de Vries, Learning Innovator at aNewSpring , to explore the results of an experiment they ran to compare adaptive vs linear courses. We discuss: F orms of adaptive learning content; T he potential advantages of adaptive le...
Apr 30, 2024•42 min•Ep 392•Transcript available on Metacast Timeboxing means dividing your day into 15-60 minute slots, based on your priorities, and then sticking to those slots as you dive into the business of work. If that sounds great, it is. If it sounds easy, it isn’t. In this week’s episode o f The Mind Tools L&D Podcast , author Marc Zao-Sanders joins Ross G to give him advice on timeboxing his life. We discuss: · The benefits of timeboxing; · How email is the ‘killer’, and what to do about it; · The difficulties that Ross had implementing timebo...
Apr 23, 2024•45 min•Ep 391•Transcript available on Metacast As learning designers, we’re ultimately in the business of trying to help people build new connections in their brains. To do this effectively, we need to have a fundamental understanding of how the brain works. But how far down the neuroscience rabbit hole do we need to go? In this week’s episode of The Mind Tools L&D Podcast , Ross Dickie and Ross Garner are joined by Lauren Waldman, learning scientist, consultant, and founder of Learning Pirate. We discuss: · Lauren’s journey to deepen her un...
Apr 16, 2024•36 min•Ep 390•Transcript available on Metacast As a conversation approach and development tool, coaching is a highly effective option for everyone – not just the executive suite. Professional coaches are expensive, so how can large organisations give all of their employees the chance to be coached and for coaching conversations to be the norm? In this episode of The Mind Tools L&D Podcast , Gemma and Claire are joined by Mina Papakonstantinou, Manager in the Leadership development team at Deloitte, to discuss upskilling internal coaches at s...
Apr 09, 2024•26 min•Ep 389•Transcript available on Metacast Whether you’re delivering workshops, speaking at conferences, presenting to senior leaders, or even hosting L&D’s favorite podcast, public speaking is a critical skill for learning professionals. So how do you develop this skill, and how do you manage your nerves when speaking publicly? In this week’s episode of The Mind Tools L&D Podcast , Ross D and Lara are joined by Samantha Tulloch, public speaker and business-transformation consultant. We discuss: · the nuances of public speaking in an L&D...
Apr 02, 2024•41 min•Ep 388•Transcript available on Metacast One-off learning interventions are frequently the ‘go to’ solution for workplace learning teams, but we know that spaced repetition and retrieval practice are more effective. How do we get past organizational constraints that make this difficult? In this week’s episode of The Mind Tools L&D Podcast , Tony Manwani from People Unboxed joins Ross Dickie and Ross Garner to discuss: · The problems with one-off interventions · Science-backed principles to make an impact · How Tony’s ‘BentoBot’ tool pu...
Mar 26, 2024•32 min•Ep 387•Transcript available on Metacast Throughout the first few months of this year, we’ve been exploring artificial intelligence for L&D. In episode 377, Donald Taylor gave us the context on the extent to which L&D pros are using AI In episode 379, Ross Steven offered advice for getting started. This week on The Mind Tools L&D Podcast , Ross and Owen were joined by Kacper Lodzikowski, Vice President of AI Capabilities at Pearson, to discuss the opportunities that AI presents for education. We discuss: · Why AI presents such a challe...
Mar 19, 2024•40 min•Ep 386•Transcript available on Metacast Today’s workplace is one where change is the norm. Learning is critical in this environment, but supporting learning isn’t just about creating content . In this week’s episode of The Mind Tools L&D Podcast , JD Dillon joins Ross Dickie a nd Ross Garner to discuss his book, The Modern Learning Ecosystem . We cover: Why JD’s book includes ‘learning’ in its title, even though it’s not really about learning ; The role of influence, and what L&D can do to earn it ; The six key tasks of L&D, and how t...
Mar 12, 2024•43 min•Ep 385•Transcript available on Metacast Donald Taylor describes this year’s Global Sentiment Survey as the ‘unsurprising survey’. Predictably, artificial intelligence topped the table by some margin. But the results of this year’s survey still tell us a lot about how L&D perceives itself and the challenges we face as a profession. In this week’s episode of The Mind Tools L&D Podcast, Donald joins Ross and Owen to parse the results of the Global Sentiment Survey 2024. We discuss: · How L&D views the benefits and challenges associated w...
Mar 05, 2024•41 min•Ep 384•Transcript available on Metacast While there are often constraints in charity’s learning budgets, it’s actually this limitation that can point the way to more efficient and effective learning design and development. There’s much that the corporate learning world can learn from this. In this episode of The Mind Tools L&D Podcast, Gemma is joined by Gill Chester, Director of Little Man Project and Ross Dickie to discuss creating learning for organisations on a mission to change the world for the better. We talked about: Resourcef...
Feb 27, 2024•42 min•Ep 383•Transcript available on Metacast As experts, managers or leaders, we often seek to help others by talking, talking, talking. But what if we didn’t talk and just listened? This week in The Mind Tools L&D Podcast, Ross and Gemma are joined by Georgie Rudd, an executive coach, to discuss the trials and delights of listening. We explore: · reasons that we don’t listen well · the consequences of not listening (and of listening!) · how we can improve listening skills. Georgie recommended Nancy Klein as an expert on listening and tech...
Feb 20, 2024•38 min•Ep 382•Transcript available on Metacast We often hear that learning and development needs a ‘seat at the table’. But how do we get there? How do we build credibility, tackle real issues, and demonstrate value? In this week’s episode of The Mind Tools L&D Podcast Ross and Owen are joined by author, academic and L&D pro Dr Keith Keating to discuss: Whether L&D are changemakers or order takers How we change the perception of L&D The extent to which L&D pros must sell themselves, their ideas and their profession. During the discussion, Ro...
Feb 13, 2024•45 min•Ep 381•Transcript available on Metacast What does an effective workplace wellbeing strategy look like? For some organizations, it’s fruit boxes and staff discounts. For consultant and author Liggy Webb, it’s a holistic approach that factors in the physical, social, mental, financial, digital, environmental and spiritual health of colleagues. In this week’s episode of The Mind Tools L&D Podcast , Ross and Nahdia are joined by Liggy to discuss: The benefits of a more structured approach to wellbeing How to approach each of the ‘7 Wisdom...
Feb 06, 2024•43 min•Ep 380•Transcript available on Metacast Artificial Intelligence (AI) generally and Large Language Models (LLMs) specifically have been all the rage over the past 12 months. Should you care? In this we ek’s episode of The Mind Tools L&D Podcast , Rosses Garner and Dickie are joined by learning strategist Ross Stevenson to discuss: The current state of AI The extent to which L&D pros should pay attention to ongoing developments Tips for making the most of AI tools, especially ChatGPT. During the discussion, Stevenson referenced ‘custom ...
Jan 30, 2024•41 min•Ep 379•Transcript available on Metacast Jackie Kennedy is Learning and Development Lead at London Borough of Camden, where work contexts range from libraries and schools to waste management and social care. How do you develop managers in these diverse contexts, with a public sector budget? In this week’s episode of The Mind Tools L&D Podcast , Jackie joins Ross Garner and Owen Ferguson to discuss: The unique challenges faced by local government How to develop a management development programme without providing any ‘teaching’ The role...
Jan 23, 2024•39 min•Ep 378•Transcript available on Metacast Since the launch of ChatGPT in late 2022, AI has seldom been out of the news. Such is the pace of change, it can feel difficult to keep up. But how is L&D actually using this technology? What do learning professionals perceive as the benefits of AI, and what are the barriers to implementation? In this week’s episode of The Mind Tools L&D Podcast, Ross Dickie and Owen Ferguson are joined by Donald Taylor to discuss a report he co-authored with Egle Vinauskaite, which seeks to answer some of these...
Jan 16, 2024•34 min•Ep 377•Transcript available on Metacast How much thought does your organization give to the Employee Experience? And what tools can you use to enhance it? In this year’s first episode of The Mind Tools L&D Podcast, Ross Garner and Owen Ferguson are joined by Danny Seals to discuss his new book The Insightful Innovator: How to level up your Employee Experience . We discuss: · The advantages of strengthening the Employee Experience · How ‘designing a relationship’ can set your projects up for success · Tools and techniques to enhance th...
Jan 09, 2024•45 min•Ep 376•Transcript available on Metacast It’s a wrap! In what is traditionally our ‘least listened to’ and ‘most unhinged’ episode of the year, we’re celebrating the festive season with some reflections on the bigges t talking point in L&D: the emergence of generative AI. And we’re joined by special guests, ChatGPT (our first AI guest!) and Bedford Falls’ own George Bailey (making his annual appearance). Ross Garner is joined by Owen Ferguson and Ross Dick to discuss: · How have tools like ChatGPT and Bard evolved over the year? · How ...
Dec 19, 2023•30 min•Ep 375•Transcript available on Metacast Hey listeners! Here's a fun stocking filler for you: Throughout this year, Rosses D and G have been writing The L&D Dispatch , a weekly newsletter from the Mind Tools Custom team. In this bonus episode of The Mind Tools L&D Podcast , we reflect on the effort involved to write a newsletter, the personal benefits we've experienced from doing so, and how our use of AI tools for content production has evolved over the last 12 months. Never heard of it? Subscribe now at lddispatch.com...
Dec 14, 2023•24 min•Transcript available on Metacast In the past, we’ve always talked about Virtual Reality training in the context of skills that are expensive to learn or dangerous to practice. But Lucie Coudret and the team at Cappfinity are using VR for coaching and leadership development. In this week’s episode of The Mind Tools L&D Podcast , Ross Garner and Owen Ferguson speak with Lucie Coudret, to discuss: · The advantages of VR for coaching and soft skill development · How to overcome the cost and technical hurdles of providing VR learnin...
Dec 12, 2023•47 min•Ep 374•Transcript available on Metacast Ever launch a workshop that no one attended or an e-learning module that nobody accessed? It’s surprisingly common: and one reason is that we’re not always great at marketing our L&D initiatives. In this week’s episode of The Mind Tools L&D Podcast , Ross Dick and Owen Ferguson seek to reverse this outcome with the help of Ashley Sinclair from MAAS Marketing – the world’s only (we think) marketing agency focusing specifically on L&D. We discuss: · Why L&D teams need a marketing strategy · What a...
Dec 05, 2023•40 min•Ep 373•Transcript available on Metacast Historically, if you wanted to get better at having difficulty conversations, you had to take part in embarrassing roleplays or actual high-stakes conversations. Now, thanks to generative AI tools like ChatGPT, we can practice in a safe environment with realistic responses and in-the-moment feedback. That’s the premise for ‘AI Conversations’, a new digital learning offering from Mind Tools and Learning Pool. In this week’s episode of The Mind Tools L&D Podcast , Ross Garner and Nahdia Khan are j...
Nov 28, 2023•37 min•Ep 372•Transcript available on Metacast 
