Are you tired of losing sales because you’re fumbling over your words? Your customers deserve to know about your product and services – but unless you know how to communicate the value you offer, people won’t buy from you. Instead of losing sales and feeling tongue-tied, you can learn 6 strategic talking points that will help you approach sales conversations with confidence. In today’s coaching conversation, Donald Miller continues to unpack the new The Customer if the Hero sales framework with ...
Oct 03, 2022•28 min•Transcript available on Metacast If you’re like most people, you hate being sold to – and you don’t enjoy selling to others, either! But as a small business owner, you have to sell to survive. Selling your products or services shouldn’t feel slimy or nerve-wracking. When you learn our storytelling framework for sales, you can stop pushing products and start inviting customers into a story instead. In today’s episode, Donald Miller introduces you to the The Customer is the Hero sales framework. When trying to sell, many people m...
Sep 26, 2022•24 min•Transcript available on Metacast Are you struggling to find confidence and step out of your comfort zone at work when it comes to growing as a leader and asking for what you want? Today's guest will show you how! In this episode, Donald Miller talks with Karen Laos, author of the book Trust Your Own Voice and host of the podcast, Ignite your Confidence with Karen Laos . Karen shares practical tips on how aspiring leaders can confidently speak up and become a valuable player everyone else wants to hear from. First, Karen encoura...
Sep 19, 2022•27 min•Transcript available on Metacast Are you a leader or executive in your company? If so, you’re one of the biggest expenses in your business. You’re also one of the most sought-after people in your company. This creates a problem: you need to use your time extremely wisely, but you’re constantly being pulled in multiple directions. If you don’t learn practical strategies to protect your time, your work (and life!) will suffer from constant overwhelm and frustration. In today’s episode, Donald Miller coaches you one-on-one from hi...
Sep 12, 2022•15 min•Transcript available on Metacast Are you struggling to adapt to a recent change in your life or business? No matter what your personality type, research shows that people move through 4 stages when a massive disruption occurs: 1) Panic 2) Adaptation 3) New Normal 4) An “I wouldn’t go back” moment where you no longer wish for the old normal. Your adaptability depends on how efficiently you can move through those four phases and how much belief you have that your “I wouldn’t go back” moment is coming. In today’s episode, Donald M...
Sep 05, 2022•32 min•Transcript available on Metacast If you started a company, you probably have the personality of an entrepreneur. Which means you don’t like running day-to-day operations! Visionaries are at their best when they can dream up ideas and launch new initiatives – not when they are bogged down in the details of running an operation. It makes sense for entrepreneurs to run things for a while, but it can end up hurting your business and frustrating your team if you stay in that seat too long. In today’s coaching conversation, Donald Mi...
Aug 29, 2022•30 min•Transcript available on Metacast Are you looking to scale your startup? If you’re like most entrepreneurs, you have two major obstacles to growth: limited time and how to best differentiate your product in the marketplace. In today’s episode, Donald Miller coaches Anna Belle and Lila Mae Skidmore, owners and founders of Granola’d, a company selling gluten-free granola, through how they can scale their startup. At only 17 and 20 years old, Lila Mae and Anna Belle are already growing their company but still need help with strateg...
Aug 22, 2022•29 min•Transcript available on Metacast Did you know that your brain spends 30% of its time daydreaming? But not when your mind is engaged in a story. When you’re emotionally connected to the plot points of a story, your brain focuses fully on that story. In today’s special episode, Donald Miller presents the power of story to business students at Baylor University and teaches them how to use the art of story in the marketplace. If you want to grow your ability to influence those around you, engage your customers, build trust, and gro...
Aug 15, 2022•28 min•Transcript available on Metacast Entrepreneurs are wired to constantly come up with new ideas. But sometimes creative juices can cause your business to get pulled in multiple directions, making you a jack of all trades and a master of none. Even worse, it kills your company’s potential to hone in on the products and services that actually boost revenue. In today’s episode, Donald Miller talks with board-certified art therapist, Jocelyn Fitzgerald, about how a controlling idea can help her take advantage of the opportunities rig...
Aug 08, 2022•28 min•Transcript available on Metacast Having trouble being seen as an authority in your niche? No matter what you’re selling, if you don’t position your products correctly, you’ll lose credibility and stunt the growth of your business. To own market share, you’re going to have to do one thing extremely well: be known for solving a very specific problem – and it may not be the problem you have in mind! In today’s coaching conversation, Donald Miller talks with Walter & James Miltenberger, brothers and business owners who run Syft, a ...
Aug 01, 2022•25 min•Transcript available on Metacast The economy has many business owners on edge. How can you recession-proof your company? One key way is to make sure your marketing is strong and effective. The right marketing strategy has the power to make your business thrive and grow, even in an economic downturn. In today’s episode, Donald Miller shares some marketing tips that every business owner should implement. These tactics can help you boost your revenue and carry you through a disruption in the economy. Listen in and discover how a m...
Jul 25, 2022•20 min•Transcript available on Metacast What if you had recurring revenue that covered most (if not all) of your monthly expenses? Anything on top of that would be pure profit. If your business is seasonal or has a highly fluctuating monthly cash flow, a subscription model could help you stabilize your revenue stream and cover your monthly overhead. In today’s coaching conversation, Donald Miller sits down with Jacob Bradley, CEO and owner of PsychTalent, a company that recruits clinicians for their clients. Jacob’s biggest challenge ...
Jul 18, 2022•27 min•Transcript available on Metacast When you have extra money in the bank, you should reinvest it in your company. But how do you know where to invest when there are many areas that need attention? Instead of sitting on your profit with uncertainty or putting money in the wrong places, you want to pour cash in strategic growth areas. In today’s episode, Donald Miller talks with Rebekah Scott of Rebekah Scott Designs, a luxury handbag brand that allows women to design their own purses. In 2020, Rebekah reinvested some of her profit...
Jul 11, 2022•28 min•Transcript available on Metacast Is your business stuck making the same revenue as last year? No matter what industry you’re in, expanding or changing a product or service could be the boost you need. A strategic pivot can help you tap into a new area of the market and ignite the growth you’ve been looking for. In today’s coaching session, Donald Miller talks with Scott Mueller, president and owner of Mueller Memorial Funeral Homes, about a new product spinoff for his business. Like many business owners in America, narrow margi...
Jul 04, 2022•24 min•Transcript available on Metacast Many business owners find their personalities are tightly bound to their company's marketing, especially thanks to social media. On one hand, this can allow your customers to feel a connection to you and your brand. However, it also can act as an open invitation to for people to criticize you and, at times, even your family. So the question is how authentic and vulnerable should you be over social media? What is the right balance of authenticity to ensure you don't lose customers? In today's epi...
Jun 27, 2022•38 min•Transcript available on Metacast What would you do if your boss gave you the opportunity to buy the company? It's a huge decision, and hard to know where to even begin evaluating if it's a good investment for you. Today's episode will give you the key questions to ask and things to look out for so you enter negotiations confident and prepared. In today's coaching conversation, Donald Miller talks with Ray Martindale, a video producer who was recently offered the option to buy the company where he works. But having never owned a...
Jun 20, 2022•36 min•Transcript available on Metacast As a consultant, customers are paying for your expertise. The problem is how can you scale if your business model limits your services to one-on-one interactions? You could charge more but that's only a temporary fix. What's the long term approach you should take? In today's coaching conversation, Donald Miller talks with Alexis Alvarez, CEO of Burst Event Company. Alexis hopes to grow her wedding planning business by offering customers more one-on-one options but is nervous about the overhead t...
Jun 13, 2022•24 min•Transcript available on Metacast You've heard us say it over and over again: your marketing should invite your customers into a story where they are the hero. And this means focusing on their story instead of telling your own. But we're going to let you in on a secret today. There actually is there a way you can tell your brand's story. You just have to make it all about your customer and solving their problem. In today's coaching conversation, Donald Miller talks with Eddie Zingleman, owner and furniture maker at Tennessee Woo...
Jun 06, 2022•24 min•Transcript available on Metacast When it comes to growing your business, it's easy to fill up a list with potential great ideas. What's hard is deciding which ones to implement and when, especially if you only have the time and money to go with one. In this episode, Donald Miller walks Jeff Stoner, co-owner of My Mickey Vacation Travel, through the decision-making process of choosing the next strategic initiative for his business. Don also coaches Jeff on how to "market for the moment," shifting resources and taking advantage o...
May 30, 2022•25 min•Transcript available on Metacast One of the questions we get asked the most at Business Made Simple is "Can you apply these frameworks to help grow nonprofits?" The simple answer: YES! And in today's episode, Donald Miller will show you how as he coaches Breanna Owen of Beza Threads, a nonprofit selling handcrafted leather goods to fight human trafficking around the world. If you're tired of hitting a wall when it comes to growing your nonprofit and engaging with more active donors, today's conversation will show you the best w...
May 23, 2022•23 min•Transcript available on Metacast Starting and growing a business can't happen in a vacuum. You need supporting players to help foster your dream into a reality. But what happens when the people you brought on to grow your company decide they want to leave? Even more importantly, how can you manage their exit so it's smooth and constructive? This scenario is very familiar in the walls of Business Made Simple as Don talks with Tim Schurrer, former Business Made Simple COO and author of The Secret Society of Success. Don and Tim d...
May 16, 2022•27 min•Transcript available on Metacast Your website is the front door to your business, and you only have a few seconds to win over a customer before they either engage with your brand or move on. That's why it's crucial that your website is clear and simply explains how you will help your potential customer solve a problem to make their life better. In today's coaching conversation, Donald Miller talks with Sam, a retired law enforcement officer starting up a personal protection agency. Don helps Sam craft his brand and message so i...
May 09, 2022•24 min•Transcript available on Metacast As a business owner, starting a business from nothing can feel like solving an impossible mystery. But with the right frameworks and insight you can remove that mystery to create a business not only survives, but thrives. Today we've brought on special guest and online marketing expert Amy Porterfield, host of the Online Marketing Made Easy Podcast , to compare notes with Donald Miller around how they built their businesses narrowing down the seven steps you should take to start and grow a stron...
May 02, 2022•32 min•Transcript available on Metacast Many artists don't believe they're competent at business or feel thinking about their art as a business might cheapen it. But whether you're an author, painter, musician or produce any other type of creative work, without steady cash flow, it's nearly impossible to get your work in front of the world. It's only when you think of your art as a product you sell that you can truly market and get in front of the right audience. In today's coaching conversation, Donald Miller talks with Raj Lulla, an...
Apr 25, 2022•25 min•Transcript available on Metacast You started your business to follow your passion, to fill a need or even to accomplish a mission. But exactly how can you inspire customers to buy into that mission and buy your products? In today's coaching conversation, Donald Miller talks with Tara Hurster, founder of the TARA Clinic in Sydney, Australia. Her mission is providing busy and successful people help as they try to regain control over substance use and addiction, all while leaving guilt and shame behind. Don coaches Tara on exactly...
Apr 18, 2022•28 min•Transcript available on Metacast As a leader it's easy to feel the pressure of needing to make every decision. It's also easy to fall into the trap of dismissing other people's ideas thinking your way is best. In fact, leaders who lead by force not only erode confidence within their company but can ultimately push it to failure. So how can you lead with authority while still being inclusive and open-minded? In this episode, Donald Miller talks with David Novak, founder and CEO of David Novak Leadership and co-author of Take Cha...
Apr 11, 2022•27 min•Transcript available on Metacast The pandemic shifted business in a huge way. As things start to return back to normal, many businesses are stuck trying to get back to where they were pre-pandemic or even trying to figure out what a new normal looks like. In today's coaching conversation, Donald Miller talks with David Bron, owner of Praxis Learning International, a summer camp program for international students. Don coaches David on what steps he needs to take to breathe life back into his once thriving business and how you ca...
Apr 04, 2022•26 min•Transcript available on Metacast When it comes to future-casting, business leaders often try to think of the next big product they can create or service they can offer. But what if your next opportunity to bring in more revenue is actually right in front of you? If you want to keep your costs low, profits high, and avoid overworking your employees, you need to work smarter, not harder. In today's coaching conversation, Donald Miller talks with Kristin "KB" Newton, founder and CEO of Heart Convos, a business that gives you the f...
Mar 28, 2022•22 min•Transcript available on Metacast Last week's conversation was all about honing in on the problem you solve for customers because when your product is the solution to a problem, its value doubles immediately. But what if you're focusing on the wrong problem? In this coaching conversation, Donald Miller talks with Adam Jones, a comedic stage hypnotist, about how he needs to rethink the problem he solves for his clients so he can always be front of mind and book more gigs! If your business like an airplane, this episode is all abo...
Mar 21, 2022•27 min•Transcript available on Metacast Do you think of your product or your business as a solution to a problem? If your product is the solution to a problem, your product's value doubles immediately. But if you're in a crowded market, how do you set yourself apart and get more customers? In this coaching conversation, Donald Miller talks with Kaytlyn Wells, physical therapist and owner of Beyond Repair. Don coaches Kaytlyn on how to define her brand identity and own the problem her business solves in the market. If your business lik...
Mar 14, 2022•26 min•Transcript available on Metacast 
