On this episode we are joined by Louis Lavedan from Gorgias to talk all things customer support! Nick and Louis discuss what customer support really is, what the keys to build a successful customer support strategy are, and how you can automate your customer support process to remove the headache from customer support and make your business more sales! Check out Gorgias here - https://gorgias.grsm.io/winning-with-shopify-2-months-free For a limited time, all “Winning with Shopify” listeners can ...
Jan 28, 2022•40 min•Ep 157•Transcript available on Metacast This week Nick discusses the top Shopify apps every store needs to help improve everything from driving traffic to your store, tracking website visitor behaviour, integrating social media and your Shopify store and much more! For a limited time, all “Winning with Shopify” listeners can receive 30 days of text messages from Yotpo SMSBump for FREE. Sign up today to start driving 25x ROI with the easiest channel you'll ever build - https://www.yotpo.com/winning-with-shopify-sms-offer/ Want to ...
Jan 21, 2022•37 min•Ep 156•Transcript available on Metacast In this episode, Serial Entrepreneur, Valentin Radu, CEO of Omniconvert, is on the show! Nick and Valentin discuss how to optimise customer value, improve conversion rates and strive in a cookie-less future! Check out Omniconvert - https://www.omniconvert.com/ For a limited time, all “Winning with Shopify” listeners can receive 30 days of text messages from Yotpo SMSBump for FREE. Sign up today to start driving 25x ROI with the easiest channel you'll ever build here - https://www.yotpo.com/...
Jan 14, 2022•46 min•Ep 155•Transcript available on Metacast Welcome and Happy New Year! It's a New Year, new you & new episode on the Winning With Shopify podcast! January is all about New Years resolutions and to kickstart the new year, we have Darren from OpenStore on the show! In this episode Nick and Darren discuss why business owners would want to sell their Shopify stores, what makes a business attractive to buy, how to price a company and much, much more… Curious how much your business is worth? Get your free, no-obligation offer from Ope...
Jan 07, 2022•43 min•Ep 154•Transcript available on Metacast This week is our final episode of the year and of our series on building trust during the holiday season and helping you keep that momentum into the new year with Yotpo! In this episode, Nick is joined by Josh, VP of Strategy at Yotpo, to discuss how January can be a good time for engagement, the change of IOS15/Data/Cookie-less world and brands having to continue to adjust and how consumers seem to be attracted to brands with a cause! For a limited time, all “Winning with Shopify” listeners can...
Dec 24, 2021•37 min•Ep 153•Transcript available on Metacast This week is our third episode of our series on building trust during the holiday season and helping you keep that momentum into the new year! In this episode, Nick is joined by Shawn McIntyre from TenTree to discuss the typical trends for January, how to communicate with customers after the holidays and primary strategies for post-holiday engagement! You can view Tentree’s awesome site here - https://tentree.co.uk/ For a limited time, all “Winning with Shopify” listeners can receive 30 days of ...
Dec 17, 2021•29 min•Ep 152•Transcript available on Metacast This week we continue our series of our four part series on building trust during the holiday season and helping you keep that momentum into the new year! On this episode, Nick is joined by Dee from Avec Drinks who discuss a range of topics from, how to attract new customers, how to market to existing customers and the challenges e-commerce brands face in January and how to overcome them. For a limited time, all “Winning with Shopify” listeners can receive 30 days of text messages from Yotpo SMS...
Dec 10, 2021•46 min•Ep 151•Transcript available on Metacast This is the first episode of our new four part series on building trust during the holiday season and helping you keep that momentum into the new year! On this episode, we are joined by Regan Bolotin from Yotpo who shares their knowledge on how you can use the holidays to bring people in and acquire new customers. What's better than launching a new powerhouse revenue channel for your brand? Doing it for free! Yup, you heard that right. For a limited time, all “Winning with Shopify” listener...
Dec 03, 2021•46 min•Ep 150•Transcript available on Metacast This week we continue our First 1000 Sales series! On this episode we have the innovative and inspiring Billy Price from Billy Footwear join us. This business was born with purpose and passion. Billy has been a wheelchair user since the age of 18 and since couldn’t put his shoes on himself. So he decided to create a shoe with a unique zipping system, and at 36 he made it possible and was able to put his shoes on himself again. Himself and his co-founder started off small in Seattle, Washington a...
Nov 19, 2021•44 min•Ep 149•Transcript available on Metacast This week on the podcast we have our good friends back, Brightpearl! Mark from Brightpearl and Nick discuss the major e-commerce event coming up, BLACK FRIDAY. They discuss all the alternative ways to shop and sales channels available for your business. Brightpearl is a Retail Operating System (ROS) for retailers and wholesalers that’s built for hyper scalability. Brightpearl automates the back office so merchants can get back time and grow fearlessly. Try out their FREE guide on their site - ht...
Nov 12, 2021•49 min•Ep 148•Transcript available on Metacast On Episode 2 of our Your First 1000 Sales series we have brought in George Greenhill who runs a company called Protein Package. George started his company at age 17. Four years on and he is running a thriving Shopify business in the fitness nutrition space. He saw a gap in the market when he was a student and was struggling to afford the high protein foods in high street shops or didn't want to bulk order the same flavour of protein bar online. So he started Protein Package, an online pick ...
Nov 08, 2021•38 min•Ep 147•Transcript available on Metacast It’s a new week and a new WWS series, helping you make your first 1000 sales! In this episode, Nick discusses his insights from working years in the industry and the patterns he has noticed from businesses that succeed. Need help with your marketing? Get in touch with us here - https://justaskparker.com/ Want to be involved in the podcast? You can get involved here - https://winningwithshopify.com/ Support the show and join the conversation in our Facebook Group! https://www.facebook.com/groups/...
Nov 01, 2021•33 min•Ep 146•Transcript available on Metacast This week we have a bonus episode with the brilliant Ira from Message Whiz. He and Nick talk about how you can cut through the noise and get a 95% open rate on your SMS messages (take that, email!). There is also an EXCLUSIVE offer waiting for the first 10 to sign up! Get Message Whiz on Your Store: https://apps.shopify.com/messagewhiz-the-power-of-sms-1 Website: https://messagewhiz.com Need help with your marketing? Get in touch with us here - Shopify Marketing Agency Want to be involved in the...
Oct 25, 2021•44 min•Transcript available on Metacast This week we are joined by the incredibly impressive and humble Kyle Lafond. Kyle is the founder of American Provenance, a personal care and wellness brand primarily for men. In this episode, Kyle shares how he grew his business from starting on his family’s dairy farm in Wisconsin in 2015, to being stocked on over 4000 shelves across the United States and huge growth through his Shopify store 6 years later. Nick and Kyle discuss the importance of keeping your target customer in mind at all time...
Oct 08, 2021•45 min•Ep 144•Transcript available on Metacast Today on the podcast, we are carrying on our series of nailing it for your customer! We have RT Custer on the show who is the co-founder of Vortic Watch Company. From starting the business in college with his friend, they started a successful kickstarter campaign for their business idea of turning classic pocket watches into wrist watches. Today the company is making over 7 figures a year and they make a one of a kind watch every single day! On the episode Nick and RT discuss everything from sta...
Oct 01, 2021•44 min•Ep 143•Transcript available on Metacast This week we’re joined by the excellent Yasmin Nozari from Peel Insights. Peel Insights is an automated analysis tool for brands on the Shopify platform. You just simply connect your Shopify store with Peel and it gives you detailed reports across all your segments to make reporting super easy and quick for your business! In this episode, Nick and Yasmin discuss how data analysis can help you make more calculated, data driven decisions and drive your business forward. When running an e-commerce ...
Sep 24, 2021•44 min•Ep 142•Transcript available on Metacast With over 15 years in the marketing industry, on this week's episode Nick share's the top 10 things he believes customers hate and want to avoid at all costs and what you can do about it. From pain points, bad marketing and much more! Need help with your marketing? Get in touch here - https://justaskparker.com/ https://spec.digital/ Interested in being involved on the podcast? Find out more here: https://winningwithshopify.com/ Support the show (https://www.facebook.com/groups/WinningW...
Sep 10, 2021•45 min•Ep 141•Transcript available on Metacast This week on the podcast we have Dan Greef back on the show, Founder of Deliciously Guilt Free! Dan created Deliciously Guilt Free to create tasty snacks without all of the sugar and making them a much healthier alternative to ordinary baked goods. Deliciously Guilt Free started working with JustAskParker a year ago and in the last year have transformed into a thriving business! In this episode Dan discusses why and how he started his business, the highs, the lows and how they have got it to whe...
Aug 27, 2021•54 min•Ep 140•Transcript available on Metacast Welcome to episode 1 of our new series on nailing it for your customers. Today, we're joined by our very special guest, Jared Mitchell. Nick and Jared discuss how to get the best product, products not to buy, how 'own your product' and how to market the hell out of them. https://www.beefysites.com/ https://www.skincarebyalana.com/ https://neilpatel.com/ Support the show...
Aug 20, 2021•47 min•Ep 139•Transcript available on Metacast This week, Nick has a very special guest from The eCommerce Podcast. Matt Edmundson hosts the podcast, runs a digital agency and a number of ecommerce stores (many on Shopify!). He's the guys who's been there and done it. They talk through how to build a good Shopify Store, the mistakes Matt (and Nick) have made over the years and what has worked best. Most notable, Matt's amazing cross-digram of how to convert high & low trust and high & low intent customers. As always, y...
Aug 06, 2021•51 min•Ep 138•Transcript available on Metacast This week, Nick has a very special guest from Kindred Bravely. Garret Akerson is the co-founder and talks about how he launched and scaled up his Shopify-based business. They talk through a number of things, including sales channels, store updates, managing customers and growing the business. As always, you can find out more info on our website: https://winningwithshopify.com/ https://www.kindredbravely.com/ https://justaskparker.com/ https://spec.digital/ Support the show...
Jul 30, 2021•46 min•Ep 137•Transcript available on Metacast This week we were joined by the brilliant Bob Braham from Famous ( https://famous.co/ ), the place to build high converting landing pages with the easiest to use drag & drop builder on the market. Nick & Bob discuss what makes a customer buy a product from both an emotive perspective and the technical 'what to put on a page'. What is a landing page? How can it make me money? --> tune in to find out! Check out Famous: https://famous.co/ Just Ask Parker: https://justaskparker....
Jul 23, 2021•37 min•Ep 136•Transcript available on Metacast Welcome to the first episode of a VERY exciting series on 'Building a Killer Shopify Store'. This week we have the awesome Evestar on the show talking about how they build high converting, revenue generation & customer-obsessed Shopify stores. Evestar: https://evestar.com/ Spec: https://spec.digital/ Just Ask Parker: https://justaskparker.com/ Support the show...
Jul 16, 2021•49 min•Ep 135•Transcript available on Metacast This week we have a very special bonus episode where we look back at the Ecommerce world so far in 2021. Our very special guests from Brightpearl and Trustpilot share some amazing insights on what's popular, what's changed and reference a competition that any ecommerce business can enter! Enter your site: https://www.brightpearl.com/lightning-50 Reach out to our speakers: Mark Hook https://www.brightpearl.com/ Tom Stevens https://uk.trustpilot.com/ Nick Trueman https://spec.digital/ &a...
Jul 09, 2021•41 min•Ep 134•Transcript available on Metacast Welcome to part 5 and the final episode of our next series, focusing on how you need the right business tools to actually make your business grow. This week, we welcome back the excellent Ben Leonard to talk about how he exited his amazing Shopify business, Beast Gear: https://www.beastgear.co.uk/ Ben now spends his days working with lots of ecommerce store owners to build, scale and sell their businesses too. This starts right at the foundation of running it in the right way, through to how to ...
Jul 02, 2021•46 min•Ep 133•Transcript available on Metacast Welcome to part 4 of our next series, focusing on how you need the right business tools to actually make your business grow. This week, Nick interviews a ver special guest - Rob Stanbury from Spec ( https://spec.digital/ ) about some of the techniques they use at Spec to be efficient, get the right things done and never chase their tails. This is a great episode for anyone, not just specific to e-commerce! Support the show...
Jun 25, 2021•36 min•Ep 132•Transcript available on Metacast Welcome to part 3 of our next series, focusing on how you need the right business tools to actually make your business grow. This week, Jared Mitchell shares his years of experience in ecommerce. From Magento and Shopify, through to how to take time out to make a proper business strategy. Reach out to Jared: https://www.beefysites.com/ https://www.skincarebyalana.com/ https://neilpatel.com/ This podcast is proudly provided by https://justaskparker.com/ and https://spec.digital/ And sponsored by:...
Jun 18, 2021•45 min•Transcript available on Metacast Welcome to part 2 of our next series, focusing on how you need the right business tools to actually make your business grow. Without the right financial structure, legal advice, trademarks...etc. Growing now could simply be scaling a huge career-ending problem that's right around the corner. Getting this right, and your growth can be smooth and efficient! This podcast is proudly provided by https://justaskparker.com/ and https://spec.digital/ And sponsored by: https://www.brightpearl.com/ S...
Jun 07, 2021•34 min•Ep 130•Transcript available on Metacast Welcome to the first episode of our next series, focusing on how you need the right business tools to actually make your business grow. Without the right financial structure, legal advice, trademarks...etc. Growing now could simply be scaling a huge career-ending problem that's right around the corner. Getting this right, and your growth can be smooth and efficient! This week, we welcome back the brilliant Ben Leonard. Ben is the founder of Beast Gear ( https://www.beastgear.co.uk/ ) and no...
May 28, 2021•49 min•Ep 129•Transcript available on Metacast This is the second part in a series sponsored by our friends at https://www.brightpearl.com/ , all about how to automate how you run your Shopify store. The aim? SCALING YOUR BUSINESS! This weeks guest is Joe from Honour, a very successful adult clothing store. Joe & Nick talk through how they started the business, their first website, IN THE 1990'S!! and a whole range of other automations. Finally, we love that you listen to our podcast. Please subscribe to support the show! Podcast pr...
May 21, 2021•43 min•Ep 128•Transcript available on Metacast 
