892: Ascending to the CEO role from a technology background showcases the critical impact of tech expertise in guiding business transformation and growth. In this episode of Technovation, Peter High interviews Mike Clifton, Co-Chief Executive Officer at Alorica, about his career journey and how his experience as a technology executive has shaped his perspective as a co-CEO. Mike discusses Alorica's strategic approach to enhancing customer experiences through AI and digital transformation, and pr...
Jul 25, 2024•35 min•Transcript available on Metacast 892: Ascending to the CEO role from a technology background showcases the critical impact of tech expertise in guiding business transformation and growth. In this episode of Technovation, Peter High interviews Mike Clifton, Co-Chief Executive Officer at Alorica, about his career journey and how his experience as a technology executive has shaped his perspective as a co-CEO. Mike discusses Alorica's strategic approach to enhancing customer experiences through AI and digital transformation, and pr...
Jul 25, 2024•35 min•Transcript available on Metacast 891: Proper cybersecurity practices within a company involve a shared responsibility across the entire enterprise, not just the IT organization, requiring a unified approach that encompasses people, processes, and technology. In this episode of Technovation, Peter High interviews Sesh Tirumala, Chief Information Officer of Western Digital, to discuss the company's focus on cybersecurity, employee experience, and engineering excellence. Sesh details his experience handling a major cyber incident ...
Jul 22, 2024•36 min•Transcript available on Metacast 891: Proper cybersecurity practices within a company involve a shared responsibility across the entire enterprise, not just the IT organization, requiring a unified approach that encompasses people, processes, and technology. In this episode of Technovation, Peter High interviews Sesh Tirumala, Chief Information Officer of Western Digital, to discuss the company's focus on cybersecurity, employee experience, and engineering excellence. Sesh details his experience handling a major cyber incident ...
Jul 22, 2024•36 min•Transcript available on Metacast 890: During the height of the COVID-19 pandemic, the US Postal Service (USPS) had to rapidly set up infrastructure to ship subsidized test kits, scaling their operations within three weeks. In this episode of Technovation, Peter High interviews Pritha Mehra, Chief Information Officer and Executive Vice President of USPS, about this incredible story and the resulting digital transformation. With 34 years at USPS, including more than three and a half as CIO, Pritha discusses the immense technologi...
Jul 18, 2024•37 min•Transcript available on Metacast 890: During the height of the COVID-19 pandemic, the US Postal Service (USPS) had to rapidly set up infrastructure to ship subsidized test kits, scaling their operations within three weeks. In this episode of Technovation, Peter High interviews Pritha Mehra, Chief Information Officer and Executive Vice President of USPS, about this incredible story and the resulting digital transformation. With 34 years at USPS, including more than three and a half as CIO, Pritha discusses the immense technologi...
Jul 18, 2024•37 min•Transcript available on Metacast 889: Venture capital has driven technological advancement from hardware companies like Cisco to software giants like Google. But what does the future hold? In this episode of Technovation, host Peter High talks with Saul Klein, co-founder and managing partner of Phoenix Court, about his insights on a more balanced future for tech VC. They discuss Saul's innovative approach, which includes managing four distinct funds—LocalGlobe, Latitude, Solr, and Basecamp—to strategically support potential uni...
Jul 15, 2024•44 min•Transcript available on Metacast 889: Venture capital has driven technological advancement from hardware companies like Cisco to software giants like Google. But what does the future hold? In this episode of Technovation, host Peter High talks with Saul Klein, co-founder and managing partner of Phoenix Court, about his insights on a more balanced future for tech VC. They discuss Saul's innovative approach, which includes managing four distinct funds—LocalGlobe, Latitude, Solr, and Basecamp—to strategically support potential uni...
Jul 15, 2024•44 min•Transcript available on Metacast 888: The rapid pace of technological change, particularly with the advent of AI tools, has drastically decreased the average half-life of skills to less than five years, necessitating a focus on continuous learning at every level. In this episode of Technovation, we feature a panel from our May 2024 Metis Strategy Digital Symposium, where Liberty Mutual Global CIO Monica Caldas and WestRock CIDO Amir Kazmi speak with Metis Strategy Partner and East Coast Lead Alex Kraus about future-oriented sto...
Jul 11, 2024•24 min•Transcript available on Metacast 888: The rapid pace of technological change, particularly with the advent of AI tools, has drastically decreased the average half-life of skills to less than five years, necessitating a focus on continuous learning at every level. In this episode of Technovation, we feature a panel from our May 2024 Metis Strategy Digital Symposium, where Liberty Mutual Global CIO Monica Caldas and WestRock CIDO Amir Kazmi speak with Metis Strategy Partner and East Coast Lead Alex Kraus about future-oriented sto...
Jul 11, 2024•24 min•Transcript available on Metacast 887: Peter Zeihan, renowned geopolitical strategist and founder of Zeihan on Geopolitics, wrote in his most recent book, "the seeds of deglobalization were sown decades ago." Since then, the world has seen both demographic and economic shifts that further validate his analysis. In this episode, Peter High interviews Peter Zeihan about his deep insights on topics intersecting demography, economics, energy, politics, technology, and security. The conversation delves into Zeihan's perspectives on S...
Jul 08, 2024•55 min•Transcript available on Metacast 887: Peter Zeihan, renowned geopolitical strategist and founder of Zeihan on Geopolitics, wrote in his most recent book, "the seeds of deglobalization were sown decades ago." Since then, the world has seen both demographic and economic shifts that further validate his analysis. In this episode, Peter High interviews Peter Zeihan about his deep insights on topics intersecting demography, economics, energy, politics, technology, and security. The conversation delves into Zeihan's perspectives on S...
Jul 08, 2024•55 min•Transcript available on Metacast 886: In high-stakes negotiations, whether for ransom, cyber extortion, or business dealings, emotional self-regulation, empathy, and trust-building, alongside practical stress management techniques, are critical to achieving a successful outcome. In this episode of Technovation, Peter High interviews Scott Walker, a former Scotland Yard detective-turned-crisis and risk management consultant about his experience in crisis management and the skills he wishes to pass along to help others in similar...
Jul 04, 2024•43 min•Transcript available on Metacast 886: In high-stakes negotiations, whether for ransom, cyber extortion, or business dealings, emotional self-regulation, empathy, and trust-building, alongside practical stress management techniques, are critical to achieving a successful outcome. In this episode of Technovation, Peter High interviews Scott Walker, a former Scotland Yard detective-turned-crisis and risk management consultant about his experience in crisis management and the skills he wishes to pass along to help others in similar...
Jul 04, 2024•43 min•Transcript available on Metacast 885: Organizations navigate a landscape marked by frequent AI interface releases, expanding interaction channels, and heightened expectations for quick, seamless, personalized experiences. Emphasizing responsible customer data use, they strive to balance AI with human touch to enhance both customer and employee engagement. In this episode of Technovation, a panel from our May 2024 Metis Strategy Digital Symposium features Bala Subramanian, Executive Vice President and Chief Digital and Technolog...
Jul 01, 2024•28 min•Transcript available on Metacast 885: Organizations navigate a landscape marked by frequent AI interface releases, expanding interaction channels, and heightened expectations for quick, seamless, personalized experiences. Emphasizing responsible customer data use, they strive to balance AI with human touch to enhance both customer and employee engagement. In this episode of Technovation, a panel from our May 2024 Metis Strategy Digital Symposium features Bala Subramanian, Executive Vice President and Chief Digital and Technolog...
Jul 01, 2024•28 min•Transcript available on Metacast 884: Although AI won't fundamentally change the notion of leadership, it challenges business leaders to adopt it to enhance their workforce, fostering innovation and competitive value. In this episode, Peter interviews David De Cremer, Dean of the D'Amore-McKim School of Business at Northeastern University and a Professor in Management and Technology. David, with an esteemed career in AI and management studies across global institutions like Cambridge University and the National University of Si...
Jun 27, 2024•33 min•Transcript available on Metacast 884: Although AI won't fundamentally change the notion of leadership, it challenges business leaders to adopt it to enhance their workforce, fostering innovation and competitive value. In this episode, Peter interviews David De Cremer, Dean of the D'Amore-McKim School of Business at Northeastern University and a Professor in Management and Technology. David, with an esteemed career in AI and management studies across global institutions like Cambridge University and the National University of Si...
Jun 27, 2024•33 min•Transcript available on Metacast 883: Innovation can be transformative for companies in terms of internal productivity and efficiency, but there is often even greater potential in advancing that innovation to productize it for external use. In this episode of Technovation, Peter High interviews Prasanna Gopalakrishnan, Group Chief Technology Officer at Sky Group, about her perspective on the innovation cycle within the company, from value-driven use cases to potential monetization and productization strategies. Prasanna discuss...
Jun 24, 2024•30 min•Transcript available on Metacast 883: Innovation can be transformative for companies in terms of internal productivity and efficiency, but there is often even greater potential in advancing that innovation to productize it for external use. In this episode of Technovation, Peter High interviews Prasanna Gopalakrishnan, Group Chief Technology Officer at Sky Group, about her perspective on the innovation cycle within the company, from value-driven use cases to potential monetization and productization strategies. Prasanna discuss...
Jun 24, 2024•30 min•Transcript available on Metacast 882: The IT organizations within universities operate similarly to those in the corporate sector, but the role of the technology leader often differs in terms of both authority and responsibility. In this episode of Technovation, Peter High interviews Tom Murphy, the Senior Vice President of Information Technology and University Chief Information Officer at the University of Pennsylvania about the innovation he is driving, the obstacles universities are facing, and more. With over a decade of ex...
Jun 20, 2024•36 min•Transcript available on Metacast 882: The IT organizations within universities operate similarly to those in the corporate sector, but the role of the technology leader often differs in terms of both authority and responsibility. In this episode of Technovation, Peter High interviews Tom Murphy, the Senior Vice President of Information Technology and University Chief Information Officer at the University of Pennsylvania about the innovation he is driving, the obstacles universities are facing, and more. With over a decade of ex...
Jun 20, 2024•36 min•Transcript available on Metacast 881: Fame is often perceived as a pathway to wealth, popularity, and happiness, but its reality is more nuanced than commonly thought. In this episode of Technovation, Peter High hosts Harvard Professor and author Cass Sunstein to discuss his latest book, 'How to Become Famous: Lost Einsteins, Forgotten Superstars, and How the Beatles Came to Be.' Throughout their conversation, Cass explores his method of selecting long-term projects and the creative journey of developing ideas with modest claim...
Jun 17, 2024•52 min•Transcript available on Metacast 881: Fame is often perceived as a pathway to wealth, popularity, and happiness, but its reality is more nuanced than commonly thought. In this episode of Technovation, Peter High hosts Harvard Professor and author Cass Sunstein to discuss his latest book, 'How to Become Famous: Lost Einsteins, Forgotten Superstars, and How the Beatles Came to Be.' Throughout their conversation, Cass explores his method of selecting long-term projects and the creative journey of developing ideas with modest claim...
Jun 17, 2024•52 min•Transcript available on Metacast 880: Few industries are as knowledge-centric as pharma and healthcare, where groundbreaking innovations can positively impact lives and potentially eradicate diseases. In this episode of Technovation, we feature a discussion from our May 2024 Metis Strategy Digital Symposium, where AstraZeneca CDO/CIO Cindy Hoots, Bristol Myers Squibb CDTO Greg Meyers, and Eli Lilly CIDO Diogo Rau explore the profound impact of artificial intelligence on talent management, research and development, and operation...
Jun 13, 2024•27 min•Transcript available on Metacast 880: Few industries are as knowledge-centric as pharma and healthcare, where groundbreaking innovations can positively impact lives and potentially eradicate diseases. In this episode of Technovation, we feature a discussion from our May 2024 Metis Strategy Digital Symposium, where AstraZeneca CDO/CIO Cindy Hoots, Bristol Myers Squibb CDTO Greg Meyers, and Eli Lilly CIDO Diogo Rau explore the profound impact of artificial intelligence on talent management, research and development, and operation...
Jun 13, 2024•27 min•Transcript available on Metacast 879: AI can serve as a great enabler of customer experiences and breakthrough innovations, but a lack of preparation and organizational readiness often limits how quickly companies can adopt and leverage AI tools. In this episode of Technovation, we feature a panel from our May 2024 Metis Strategy Digital Symposium where Praveen Jonnala, CIO of CommScope, and Tim Dickson, CDIO of Regal Rexnord, speak with Metis Strategy Partner and Central Office Lead Mike Bertha about how organizations can prep...
Jun 10, 2024•27 min•Transcript available on Metacast 879: AI can serve as a great enabler of customer experiences and breakthrough innovations, but a lack of preparation and organizational readiness often limits how quickly companies can adopt and leverage AI tools. In this episode of Technovation, we feature a panel from our May 2024 Metis Strategy Digital Symposium where Praveen Jonnala, CIO of CommScope, and Tim Dickson, CDIO of Regal Rexnord, speak with Metis Strategy Partner and Central Office Lead Mike Bertha about how organizations can prep...
Jun 10, 2024•27 min•Transcript available on Metacast 878: Centuries-old industries like the legal profession and home-building are typically slower to adopt the latest advancements in technology, but even these industries today are taking advantage of the benefits provided by new artificial intelligence tools. In this episode of Technovation, we feature a panel from our most recent Metis Strategy Digital Symposium where Greg Moore, Chief Information Officer at KB Home, and Michael Lucas, Chief Information Officer at Wilson Sonsini discuss the topi...
Jun 06, 2024•Transcript available on Metacast 878: Centuries-old industries like the legal profession and home-building are typically slower to adopt the latest advancements in technology, but even these industries today are taking advantage of the benefits provided by new artificial intelligence tools. In this episode of Technovation, we feature a panel from our most recent Metis Strategy Digital Symposium where Greg Moore, Chief Information Officer at KB Home, and Michael Lucas, Chief Information Officer at Wilson Sonsini discuss the topi...
Jun 06, 2024•Transcript available on Metacast 
