832: As AI tools become more prevalent across companies, executives are putting more emphasis on refining processes and implementing new technology to compete in a future defined by data. In a panel from our most recent Metis Strategy Digital Symposium, Vish Narendra, CIO & SVP of Global Business Services at Graphic Packaging, and Filippo Catalano, CIDO at Reckitt, join Metis Strategy’s Alex Kraus on the virtual stage to discuss how they are leading the transformation in preparation for the data...
Dec 28, 2023•23 min•Transcript available on Metacast 832: As AI tools become more prevalent across companies, executives are putting more emphasis on refining processes and implementing new technology to compete in a future defined by data. In a panel from our most recent Metis Strategy Digital Symposium, Vish Narendra, CIO & SVP of Global Business Services at Graphic Packaging, and Filippo Catalano, CIDO at Reckitt, join Metis Strategy’s Alex Kraus on the virtual stage to discuss how they are leading the transformation in preparation for the data...
Dec 28, 2023•23 min•Transcript available on Metacast 831: Once executives implement the much-talked-about AI and GenAI tools into their company’s operating models, the next step in their AI journey is scaling those tools. In a panel from our December Metis Strategy Digital Symposium, Yasir Anwar, CTO/CDO of Williams-Sonoma, and Cisco Sanchez, CIO of Qualcomm, join Metis Strategy Partner and West Coast Lead Chris Davis in a discussion about how they’ve scaled their respective AI-first operating models and the impact they’ve seen on AI tools on thei...
Dec 25, 2023•28 min•Transcript available on Metacast 831: Once executives implement the much-talked-about AI and GenAI tools into their company’s operating models, the next step in their AI journey is scaling those tools. In a panel from our December Metis Strategy Digital Symposium, Yasir Anwar, CTO/CDO of Williams-Sonoma, and Cisco Sanchez, CIO of Qualcomm, join Metis Strategy Partner and West Coast Lead Chris Davis in a discussion about how they’ve scaled their respective AI-first operating models and the impact they’ve seen on AI tools on thei...
Dec 25, 2023•28 min•Transcript available on Metacast 830: A primary focus of the CIO is increasing the pace at which IT operates. To Marsh McLennan’s CIO Paul Beswick, a fundamental part of his role is what he describes as increasing the velocity of IT. In this interview, Paul shares the methods by which he accomplishes this which includes forging the right culture, creating central capabilities, and enabling efficiency. He also talks about exploring the art of the possible through innovation, organization, and driving business value. Specifically...
Dec 21, 2023•35 min•Transcript available on Metacast 830: A primary focus of the CIO is increasing the pace at which IT operates. To Marsh McLennan’s CIO Paul Beswick, a fundamental part of his role is what he describes as increasing the velocity of IT. In this interview, Paul shares the methods by which he accomplishes this which includes forging the right culture, creating central capabilities, and enabling efficiency. He also talks about exploring the art of the possible through innovation, organization, and driving business value. Specifically...
Dec 21, 2023•35 min•Transcript available on Metacast 829: As a technology leader within a tech company, an important advantage is acting as the first customer of its products to test them before offering them to customers. Salesforce, often cited as the first SaaS company, is no different. In this conversation, Juan Perez, CIO of Salesforce, shares his thoughts on serving peer CIOs in his role at the company and discusses the key priorities that have remained constant throughout his career. He delves into Salesforce's mission in building technolog...
Dec 18, 2023•43 min•Transcript available on Metacast 829: As a technology leader within a tech company, an important advantage is acting as the first customer of its products to test them before offering them to customers. Salesforce, often cited as the first SaaS company, is no different. In this conversation, Juan Perez, CIO of Salesforce, shares his thoughts on serving peer CIOs in his role at the company and discusses the key priorities that have remained constant throughout his career. He delves into Salesforce's mission in building technolog...
Dec 18, 2023•43 min•Transcript available on Metacast 828: In order for the technology organization within an enterprise to function properly, there must be a deliberate focus on talent and collaboration. According to W.W. Grainger CTO Jonny LeRoy, “technology is a team sport.” In this interview, Jonny discusses how he fosters this collaboration within his technology team and how this focus on talent is a key part to the company’s overall strategy. Jonny explains the three major components of talent development, the approach he takes to in-person v...
Dec 14, 2023•33 min•Transcript available on Metacast 828: In order for the technology organization within an enterprise to function properly, there must be a deliberate focus on talent and collaboration. According to W.W. Grainger CTO Jonny LeRoy, “technology is a team sport.” In this interview, Jonny discusses how he fosters this collaboration within his technology team and how this focus on talent is a key part to the company’s overall strategy. Jonny explains the three major components of talent development, the approach he takes to in-person v...
Dec 14, 2023•33 min•Transcript available on Metacast 827: For the past three decades, WIRED co-founder Kevin Kelly has published multiple pieces of work ranging from tool reviews to long-form books. In his latest book, Excellent Advice for Living, Kevin takes his learnings from his life and shares the advice he wished he had learned when he was younger. In this interview, Kevin discusses some of these insights from his book including his recommendation of “being the only,” the concept of prototyping your life, and the importance of time and experi...
Dec 11, 2023•53 min•Transcript available on Metacast 827: For the past three decades, WIRED co-founder Kevin Kelly has published multiple pieces of work ranging from tool reviews to long-form books. In his latest book, Excellent Advice for Living, Kevin takes his learnings from his life and shares the advice he wished he had learned when he was younger. In this interview, Kevin discusses some of these insights from his book including his recommendation of “being the only,” the concept of prototyping your life, and the importance of time and experi...
Dec 11, 2023•53 min•Transcript available on Metacast 826: Companies often serve a variety of clients ranging from individual consumers to large-scale organizations. When delivering experiences for each of these clients, Jen Felch, CIO and CDO at Dell, believes they are one and the same. In this interview, Jen explains the interplay between these two types of experiences her team delivers and the customer-centric mindset she fosters at the company. She describes the benefits and challenges of being customer zero for the company’s products, the mana...
Dec 07, 2023•25 min•Transcript available on Metacast 826: Companies often serve a variety of clients ranging from individual consumers to large-scale organizations. When delivering experiences for each of these clients, Jen Felch, CIO and CDO at Dell, believes they are one and the same. In this interview, Jen explains the interplay between these two types of experiences her team delivers and the customer-centric mindset she fosters at the company. She describes the benefits and challenges of being customer zero for the company’s products, the mana...
Dec 07, 2023•25 min•Transcript available on Metacast 825: Creating high-performing teams is increasingly important in a world defined by hybrid working environments. In this episode, Keith Ferrazzi, Chairman of Ferrazzi Greenlight and bestselling author of Competing in the New World of Work, delves into the world of high-performing teams and the creation of a sense of bonding among team members. Keith explains his process of diagnosing team issues, emphasizing the importance of cross-divisional teamwork and a concept he coined as 'co-elevation.' I...
Dec 04, 2023•50 min•Transcript available on Metacast 825: Creating high-performing teams is increasingly important in a world defined by hybrid working environments. In this episode, Keith Ferrazzi, Chairman of Ferrazzi Greenlight and bestselling author of Competing in the New World of Work, delves into the world of high-performing teams and the creation of a sense of bonding among team members. Keith explains his process of diagnosing team issues, emphasizing the importance of cross-divisional teamwork and a concept he coined as 'co-elevation.' I...
Dec 04, 2023•50 min•Transcript available on Metacast 824: Behind every successful digital transformation is a well-defined mission that drives the enterprise toward a common goal. At Collins Aerospace, CIO Mona Bates leads her team with the company's mission in mind and ensures everyone feels that tie to the business and the customers they serve. In this interview, Mona talks about the strategy behind Collins' digital transformation, the four pillars that make up that strategy, and how the company's mission connects her globally distributed team. ...
Nov 30, 2023•28 min•Transcript available on Metacast 824: Behind every successful digital transformation is a well-defined mission that drives the enterprise toward a common goal. At Collins Aerospace, CIO Mona Bates leads her team with the company's mission in mind and ensures everyone feels that tie to the business and the customers they serve. In this interview, Mona talks about the strategy behind Collins' digital transformation, the four pillars that make up that strategy, and how the company's mission connects her globally distributed team. ...
Nov 30, 2023•28 min•Transcript available on Metacast 823: The role of the technology executive has expanded beyond the help desk capacity and into being a partner to the business. In this episode, Subha Tatavarti, CTO of Wipro, joins us to speak about how she is planning for the future and growing the core capabilities of Wipro in her role at the company. Through a combination of creating compelling solutions, building the right infrastructure, and exploring the art of the possible, Subha aims to grow the company as well as improve its efficiency ...
Nov 27, 2023•24 min•Transcript available on Metacast 823: The role of the technology executive has expanded beyond the help desk capacity and into being a partner to the business. In this episode, Subha Tatavarti, CTO of Wipro, joins us to speak about how she is planning for the future and growing the core capabilities of Wipro in her role at the company. Through a combination of creating compelling solutions, building the right infrastructure, and exploring the art of the possible, Subha aims to grow the company as well as improve its efficiency ...
Nov 27, 2023•24 min•Transcript available on Metacast 822: The last decade is referred to as the Age of the Customer due to the digital capabilities that have unlocked the customer experience and increased personalization. In this episode of Technovation, we feature a panel from our September Metis Strategy Digital Symposium where Fahim Siddiqui, CIO of the Home Depot, and Kristie Grinnell, CIO of DXC Technology, discuss the future of the digital customer experience with Metis Strategy Partner and East Coast Lead Alex Kraus. Throughout the session,...
Nov 23, 2023•26 min•Transcript available on Metacast 822: The last decade is referred to as the Age of the Customer due to the digital capabilities that have unlocked the customer experience and increased personalization. In this episode of Technovation, we feature a panel from our September Metis Strategy Digital Symposium where Fahim Siddiqui, CIO of the Home Depot, and Kristie Grinnell, CIO of DXC Technology, discuss the future of the digital customer experience with Metis Strategy Partner and East Coast Lead Alex Kraus. Throughout the session,...
Nov 23, 2023•26 min•Transcript available on Metacast 821: The topic of generative AI needs no introduction, however, that doesn't mean that it is easy to move fast on the journey towards developing and scaling it within an organization. On a panel from our September Metis Strategy Digital Symposium, Salumeh Companieh, Chief Digital & Information Officer of Cushman & Wakefield, and Dak Liyanearachchi, Head of Data & Technology at NRG Energy, speak about their approaches to AI and how they prepared their organizations to leverage it effectively. Bot...
Nov 20, 2023•27 min•Transcript available on Metacast 821: The topic of generative AI needs no introduction, however, that doesn't mean that it is easy to move fast on the journey towards developing and scaling it within an organization. On a panel from our September Metis Strategy Digital Symposium, Salumeh Companieh, Chief Digital & Information Officer of Cushman & Wakefield, and Dak Liyanearachchi, Head of Data & Technology at NRG Energy, speak about their approaches to AI and how they prepared their organizations to leverage it effectively. Bot...
Nov 20, 2023•27 min•Transcript available on Metacast 820: Client-centricity is the key to delivering an excellent digital experience, and TIAA looks to take that a step further. In this episode, we’re joined by Jessica Austin Barker, Chief Digital and Client Experience Officer at TIAA where she explains how she is pivoting the culture of her team towards ‘customer obsession’ to deliver a ‘digital-first client experience’. Jessica shares her early career experience in customer experience and how it has informed her perspective in her current role. ...
Nov 16, 2023•24 min•Transcript available on Metacast 820: Client-centricity is the key to delivering an excellent digital experience, and TIAA looks to take that a step further. In this episode, we’re joined by Jessica Austin Barker, Chief Digital and Client Experience Officer at TIAA where she explains how she is pivoting the culture of her team towards ‘customer obsession’ to deliver a ‘digital-first client experience’. Jessica shares her early career experience in customer experience and how it has informed her perspective in her current role. ...
Nov 16, 2023•24 min•Transcript available on Metacast 819: When the infamous motto “Move fast and break things” was informally embraced by Facebook years ago, it fueled the idea that there was a trade-off between the pace of transformation and building a great company. Bestselling authors Frances Frei and Anne Morriss assert otherwise. Join us in this episode of Technovation where the renowned authors and co-hosts of TED podcast ‘Fixable’ share valuable insights on leading change management with both speed and excellence from their latest book, "Mo...
Nov 13, 2023•47 min•Transcript available on Metacast 819: When the infamous motto “Move fast and break things” was informally embraced by Facebook years ago, it fueled the idea that there was a trade-off between the pace of transformation and building a great company. Bestselling authors Frances Frei and Anne Morriss assert otherwise. Join us in this episode of Technovation where the renowned authors and co-hosts of TED podcast ‘Fixable’ share valuable insights on leading change management with both speed and excellence from their latest book, "Mo...
Nov 13, 2023•47 min•Transcript available on Metacast 818: Lakshman Nathan, CIO of Paramount, and Shubham Mehrish, Global VP of Mars, join Metis Strategy Co-Head of Research, Media, and Executive Networks Steven Norton on a panel at our most recent Metis Strategy Digital Symposium to discuss the topic of talent strategy in the age of artificial intelligence. Both executives give their perspectives on the general evolution of the talent landscape, the impacts that AI is having on the skills they are hiring for, and use cases for generative AI on int...
Nov 09, 2023•28 min•Transcript available on Metacast 818: Lakshman Nathan, CIO of Paramount, and Shubham Mehrish, Global VP of Mars, join Metis Strategy Co-Head of Research, Media, and Executive Networks Steven Norton on a panel at our most recent Metis Strategy Digital Symposium to discuss the topic of talent strategy in the age of artificial intelligence. Both executives give their perspectives on the general evolution of the talent landscape, the impacts that AI is having on the skills they are hiring for, and use cases for generative AI on int...
Nov 09, 2023•28 min•Transcript available on Metacast