PestSure's Todd Burke gives us an inside look at various areas of the pest control insurance market. We cover what PMPs should know, price increases, questions to ask before your next renewal, and ways to limit your exposure. Guest: Todd Burke, COO PestSure Hosts: Dan Gordon, PCO Bookkeepers & M&A Specialists Donnie Shelton, Triangle Home Services
Jan 04, 2024•46 min•Ep 158•Transcript available on Metacast Many pest and lawn businesses are great at training technicians but neglect to develop their leaders. On this episode, pest control industry veteran and consultant David Billingsly discusses the building blocks of leadership and how to set your company's leaders up for success. Guest: David Billingsly, The Billingsly Group Hosts: Dan Gordon, PCO Bookkeepers & M&A Specialists Donnie Shelton, Triangle Home Services...
Dec 21, 2023•52 min•Ep 157•Transcript available on Metacast On this episode, Dan reviews an exclusive labor inflation study he conducted and wrote about for Pest Management Professional magazine's December 2023 cover story. Then, he and Donnie discuss tactics you can implement to reduce turnover and create a positive, productive work environment for your team members. Hosts: Dan Gordon, PCO Bookkeepers & M&A Specialists Donnie Shelton, Triangle Home Services...
Dec 14, 2023•49 min•Ep 156•Transcript available on Metacast On this episode, Dan and Donnie revisit the rapidly changing topic of artificial intelligence (AI) in business. They dive into how AI works and applications for the pest control and lawn care industry. They also speculate about what's going on in the AI world. Hosts: Dan Gordon, PCO Bookkeepers & M&A Specialists Donnie Shelton, Triangle Home Services
Dec 07, 2023•54 min•Ep 155•Transcript available on Metacast At Triangle Pest Control, Donnie is a big fan of hosting "state of the company" meetings. On this episode, he and Dan discuss why these meetings are a great tool and how to go about planning and executing them in a pest control or lawn care company. Hosts: Dan Gordon, PCO Bookkeepers & M&A Specialists Donnie Shelton, Triangle Home Services
Nov 30, 2023•52 min•Ep 154•Transcript available on Metacast Fox Pest Control Co-Founders Mike Romney and Bryant White join the podcast to discuss the keys to scaling their company from $0 to $120 million before selling to Rollins earlier this year. They also cover their exit-planning advice for other owners. Guests: Mike Romney & Bryant White, Co-Founders, Fox Pest Control Hosts: Dan Gordon, PCO Bookkeepers & M&A Specialists Donnie Shelton, Triangle Home Services...
Nov 16, 2023•48 min•Ep 153•Transcript available on Metacast It's easy to be overwhelmed by the quantity of data available to you in your pest or lawn business. On this episode, Dan and Donnie discuss how to ensure you're working with good data, why to focus on key industry KPIs and how to use these insights to improve your business. Hosts: Dan Gordon, PCO Bookkeepers & M&A Specialists Donnie Shelton, Triangle Home Services
Nov 09, 2023•43 min•Ep 152•Transcript available on Metacast Being a successful door-to-door (D2D) company in the pest control and lawn care industries begins with your ability to hire sales reps. Stephen Rhyne, CEO of ConveYour, joins the podcast to share tips for recruiting, onboarding, training and retaining salespeople. Guest: Stephen Rhyne, CEO, ConveYour Hosts: Dan Gordon, PCO Bookkeepers & M&A Specialists Donnie Shelton, Triangle Home Services
Nov 02, 2023•37 min•Ep 151•Transcript available on Metacast Lawn care industry icon Joe Kucik joins the podcast to share the wisdom he's gathered from decades of experience as an operator and as founder of Real Green Systems. He shares what he's up to now, where the industry is headed and what advice he'd give his younger self. Guest: Joe Kucik, co-chairman of ExperiGreen & founder of Real Green Systems Hosts: Dan Gordon, PCO Bookkeepers & M&A Specialists Donnie Shelton, Triangle Home Services...
Oct 26, 2023•42 min•Ep 150•Transcript available on Metacast On this episode, Dan and Donnie revisit one of their favorite topics — artificial intelligence — and how it relates to operating a home services business. Today's discussion covers how to think about using this emerging technology from a strategic standpoint and why Dan and Donnie believe it's not just a fad. Hosts: Dan Gordon, PCO Bookkeepers & M&A Specialist Donnie Shelton, Triangle Home Services...
Oct 19, 2023•41 min•Ep 149•Transcript available on Metacast David Giannetto, CEO of WorkWave, sits down with Dan and Donnie to discuss his background, the software company's current initiatives and what the future holds for the business. He also gives his take on the health of the pest industry based on his observations and WorkWave's data. Guest: David Giannetto, CEO, WorkWave Hosts: Dan Gordon, PCO Bookkeepers & M&A Specialist Donnie Shelton, Triangle Home Services...
Oct 12, 2023•50 min•Ep 148•Transcript available on Metacast Coalmarch by WorkWave's Rachel Betterbid is back on the podcast for part 2 of a discussion about how demand for home services is slowing down. In this episode, she shares several things business owners can do in the short- and long-term to overcome a drop in demand for pest control and lawn care services. Guest: Rachel Betterbid, VP of Digital Marketing, Coalmarch by WorkWave Hosts: Dan Gordon, PCO Bookkeepers & M&A Specialists Donnie Shelton, Triangle Home Services Like what you heard? ...
Oct 05, 2023•39 min•Ep 147•Transcript available on Metacast Coalmarch by WorkWave's Rachel Betterbid joins the podcast to discuss why many home services companies are seeing a drop in demand. She shares her observations, market data and marketing trends in the pest control and lawn care industries. Guest: Rachel Betterbid, VP of Digital Marketing, Coalmarch by WorkWave Hosts: Dan Gordon, PCO Bookkeepers & M&A Specialists Donnie Shelton, Triangle Home Services...
Sep 28, 2023•35 min•Ep 146•Transcript available on Metacast Guest: Dr. Mike Bentley, Vice President of Training & Technical Services, NPMA Hosts: Dan Gordon, PCO Bookkeepers & M&A Specialists Donnie Shelton, Triangle Home Services Dr. Mike Bentley, vice president of training and technical services for the National Pest Management Association, joins Dan and Donnie to discuss what PMPs can expect from PestWorld 2023, which is taking place in Honolulu, Hawaii, Oct. 17-20. He also covers key projects he's working on and gives a tribute to the lat...
Sep 21, 2023•41 min•Ep 145•Transcript available on Metacast On this episode, Dan and Donnie discuss noncompete and nonsolicitation agreements. They cover what they are, how they're used in the pest and lawn industries, their importance when it comes to selling your business, and what questions to ask your lawyer before implementing them in your company. Hosts: Dan Gordon, PCO Bookkeepers & M&A Specialists Donnie Shelton, Triangle Home Services You can learn more about PMP Industry Insiders by visiting our WEBSITE Keep up with content on our socia...
Sep 14, 2023•36 min•Ep 144•Transcript available on Metacast Carlos Mendez is a former Navy SEAL and investment banker who helps companies implement the principles of "Extreme Ownership" as a consultant and instructor with Echelon Front. He joins Dan and Donnie to discuss the universal challenges associated with being a leader and how to overcome them to get the best results. Guest: Carlos Mendez, Consultant & Instructor, Echelon Front Hosts: Dan Gordon, PCO Bookkeepers & M&A Specialists Donnie Shelton, Triangle Home Services You can learn mor...
Sep 07, 2023•38 min•Ep 143•Transcript available on Metacast Erin Werde joins the podcast to discuss Kolbe Wisdom and how to tap into your instincts to use your time and resources more efficiently and do more fulfilling work. She covers why Kolbe is different from other assessments and how to use this tool to effectively hire, manage and retain team members. Guest: Erin Werde, President of The Instinctive Advantage You can learn more about PMP Industry Insiders by visiting our WEBSITE Keep up with content on our social media channels. Click below! YOUTUBE...
Aug 31, 2023•36 min•Ep 142•Transcript available on Metacast Door-to-door sales veteran Lenny Gray joins the podcast to discuss this targeting approach to growing a pest control or lawn care business. He covers the overall strategy and goes into detail about recruiting, technique and more. Guest: Lenny Gray, author of “Door-to-Door Millionaire” You can learn more about PMP Industry Insiders by visiting our WEBSITE Keep up with content on our social media channels. Click below! YOUTUBE FACEBOOK TIKTOK...
Aug 24, 2023•41 min•Ep 141•Transcript available on Metacast Training is one of the most critical activities in the pest control and lawn care business, yet it's often treated as an afterthought. On this episode, Dan and Donnie dive into why and how to train your team and what to cover to improve your key performance indicators. Join PMP Industry Insiders on TikTok , Facebook and YouTube !! Get show notes and more by visiting OUR WEBSITE!!...
Aug 17, 2023•47 min•Ep 140•Transcript available on Metacast On this episode, Dan and Donnie discuss why they recommend pest management professionals begin their annual planning now for the following year. They walk through how to plan around the seven centers of management and the importance of having a clear vision. Join PMP Industry Insiders on TikTok , Facebook and YouTube !! Get show notes and more by visiting OUR WEBSITE!!...
Aug 10, 2023•48 min•Ep 139•Transcript available on Metacast PestSure's Linda Midyett, a safety expert and 20-year veteran of the pest industry, joins Dan and Donnie to discuss the biggest areas of exposure for pest control companies and recommendations for minimizing risk and implementing safety programs. Guest: Linda Midyett, Director of Safety, PestSure You can learn more about PMP Industry Insiders by visiting our WEBSITE Keep up with content on our social media channels. Click below! YOUTUBE FACEBOOK TIKTOK...
Aug 03, 2023•46 min•Ep 138•Transcript available on Metacast When it comes to selling a business, do you understand the due diligence process? Ilka Krieger and Claire Williams do. They perform financial due diligence on behalf of buyers and have worked on 40-plus pest control deals in the past three years. They join the podcast to walk listeners through due diligence from beginning to end. Join PMP Industry Insiders on TikTok , Facebook and YouTube !! Get show notes and more by visiting OUR WEBSITE!! Guests: Ilka Krieger, Senior Director, Alvarez & Ma...
Jul 27, 2023•49 min•Ep 137•Transcript available on Metacast In this episode, Dan and Donnie welcome industry veteran David Billingsly to the podcast to cover the power of sharing best practices with other professionals and the role peer networking has played in his career. They also unveil a new venture: PMP Industry Insiders Peer Groups, which David will help facilitate. Hosts: Dan Gordon Donnie Shelton Guest: David Billingsly Join PMP Industry Insiders on TikTok , Facebook and YouTube !! Get show notes and more by visiting OUR WEBSITE!!...
Jul 20, 2023•50 min•Ep 136•Transcript available on Metacast In this episode, Dan and Donnie review the second quarter of 2023. They discuss inflation and price increases, state of the economy, the status of the pest and lawn M&A markets, and much more. Hosts: Dan Gordon, PCO Bookkeepers & M&A Specialists Donnie Shelton, Triangle Home Services
Jul 13, 2023•41 min•Ep 135•Transcript available on Metacast Donnie and Dan discuss the case for keeping a close eye on your cancellation rate. They illustrate why you can't simply outsell your cancels as your business gets larger, and they share key targets for pest control companies. Hosts: Dan Gordon, PCO Bookkeepers & M&A Specialists Donnie Shelton, Triangle Home Services
Jun 29, 2023•38 min•Ep 134•Transcript available on Metacast Brian Post of PCO Bookkeepers & M&A Specialists joins the show to share misconceptions and mistakes pest control operators make when budgeting. He also discusses his top recommendations for budgeting and how to execute the process successfully. Guest: Brian Post, CPA, Managing Member, PCO Bookkeepers & M&A Specialists Hosts: Dan Gordon, PCO Bookkeepers & M&A Specialists Donnie Shelton, Triangle Home Services...
Jun 22, 2023•46 min•Ep 133•Transcript available on Metacast On this episode, Dan and Donnie debate the merits of open book management for pest control companies. They discuss the benefits, including transparency, engagement and informed decision-making, as well as the drawbacks and challenges of this approach. Hosts: Dan Gordon, PCO Bookkeepers & M&A Specialists Donnie Shelton, Triangle Home Services
Jun 15, 2023•42 min•Ep 132•Transcript available on Metacast Description: Rich Vallari, CPA, joins the podcast to discuss a niche but important topic: sales and use taxes. He covers the definitions of sales and use taxes, how they apply to pest and lawn companies, the role record keeping plays in this issue, and why it's important to get this area of your business right. Guest: Rich Vallari, CPA, owner of Southwest Sales Tax Solutions Hosts: Dan Gordon, PCO Bookkeepers & M&A Specialists Donnie Shelton, Triangle Home Services...
Jun 08, 2023•52 min•Ep 131•Transcript available on Metacast On this episode Dan and Donnie discuss areas of exposure for tax audits and why this is one part of your business where you don't want to roll the dice. They cover some of the most common risks related to income tax, payroll and sales and use tax audits. Hosts: Dan Gordon, PCO Bookkeepers & M&A Specialists Donnie Shelton, Triangle Home Services
Jun 01, 2023•43 min•Ep 130•Transcript available on Metacast Hosts: Dan Gordon, PCO Bookkeepers & M&A Specialists Donnie Shelton, Triangle Home Services On this episode, Dan and Donnie do a deep dive on mosquito control and make a case for going all in on this service line if you haven't already. They cover profit potential, customer demand and operational details. If you're looking to add or expand your mosquito program, this episode is for you.
May 25, 2023•39 min•Ep 129•Transcript available on Metacast