In part 2 of 2, attorney Mark Ruff is back to dig deeper on the topic of termite liability. He shares why the pre-purchase inspection form is a top area of concern, and the steps pest control companies can take to reduce their legal exposure. Guest: Mark Ruff, Attorney, MHR Law Hosts: Dan Gordon, PCO Bookkeepers & M&A Specialists Donnie Shelton, Triangle Home Services For detailed show notes and more information, visit PMPIndustryInsider.com or follow us on social media: Facebook.com/PMPIndustry...
May 18, 2023•48 min•Ep 128•Transcript available on Metacast Attorney Mark Ruff joins Dan and Donnie to discuss why and how termite lawyers go after pest control companies. In part 1 of 2, he covers how PMPs can minimize their risks and protect themselves against these claims, including training, documentation and more. Guest: Mark Ruff, Attorney, MHR Law Hosts: Dan Gordon, PCO Bookkeepers & M&A Specialists Donnie Shelton, Triangle Home Services For detailed show notes and more information, visit PMPIndustryInsider.com or follow us on social media: Facebo...
May 11, 2023•43 min•Ep 127•Transcript available on Metacast A ChatGPT Field Report On this episode, Dan and Donnie continue "geeking out" over the artificial intelligence tool ChatGPT. Donnie shares several real-life examples of how he's using it in his business and they discuss how other pest control and lawn care operators can do the same. Hosts: Dan Gordon, PCO Bookkeepers & M&A Specialists Donnie Shelton, Triangle Home Services For detailed show notes and more information, visit PMPIndustryInsider.com or follow us on social media: Facebook.com/PMPInd...
May 04, 2023•43 min•Ep 126•Transcript available on Metacast Hosts: Dan Gordon, PCO Bookkeepers & M&A Specialists Donnie Shelton, Triangle Home Services Description: In this episode, Dan and Donnie review the first quarter of 2023, delving into the status of the pest control M&A market, why attitudes are changing about door-to-door, and where lawn care valuations stand. They also cover how the economy is affecting sales and marketing. For detailed show notes and more information, visit PMPIndustryInsider.com or follow us on social media: Facebook.com/PMPI...
Apr 27, 2023•39 min•Ep 125•Transcript available on Metacast Hosts: Dan Gordon, PCO Bookkeepers & M&A Specialists Donnie Shelton, Triangle Home Services Guest: Liam Sunstrum, Owner of Yard Dawgs Description: Liam Sunstrum, owner of Yard Dawgs in Calgary, joins Dan and Donnie to discuss his company's approach to marketing automation, including Hubspot, artificial intelligence and more to streamline sales, accounts receivable and cancellations. He also details other marketing successes and failures. For detailed show notes and more information, visit PMPInd...
Apr 20, 2023•47 min•Ep 124•Transcript available on Metacast Dan and Donnie catch up with industry veteran Bobby Jenkins of ABC Home & Commercial Services in Texas. He talks about where things stand at his firm and his advice for pest management professionals interested in becoming more active in their communities. Hosts: Dan Gordon, PCO Bookkeepers & M&A Specialists Donnie Shelton, Triangle Home Services Guest: Bobby Jenkins, owner of ABC Home & Commercial Services...
Apr 13, 2023•42 min•Ep 123•Transcript available on Metacast Coalmarch COO Frank Andolina joins Dan and Donnie to discuss signs it's time to move on from your marketing agency. He also shares several steps to take before you make a move. Hosts: Dan Gordon, PCO Bookkeepers & M&A Specialists Donnie Shelton, Triangle Home Services Guest: Frank Andolina, COO, Coalmarch
Apr 06, 2023•43 min•Ep 122•Transcript available on Metacast Hosts: Dan Gordon, PCO Bookkeepers & M&A Specialists Donnie Shelton, Triangle Home Services Guest: Jean Seawright, Seawright & Associates HR expert Jean Seawright is back on the podcast to discuss key regulations employers should have on their radar. She covers the Federal Trade Commission’s proposed rule to ban noncompetes, plus the Department of Labor's independent contractor rule, and a proposed rule to increase the guaranteed salary level for white-collar exempt employees....
Mar 30, 2023•44 min•Ep 121•Transcript available on Metacast Hosts: Dan Gordon, PCO Bookkeepers & M&A Specialists Donnie Shelton, Triangle Home Services Guest: Lee McInnis, Senior Vice President, Fidelity Bank Description: On the heels of the second largest bank failure in U.S. history, Dan and Donnie welcome Lee McInnis, senior vice president of Fidelity Bank, to the podcast to discuss small business banking issues. They discuss banking with small and regional banks, the best strategies to mitigate risk, how to get loans and lines of credit, and more....
Mar 23, 2023•43 min•Ep 120•Transcript available on Metacast Hosts: Dan Gordon, PCO Bookkeepers & M&A Specialists Donnie Shelton, Triangle Home Services Guest: Jennifer Lemcke, CEO of Weed Man & Turfbot Dan and Donnie are joined by lawn care industry leader Jennifer Lemcke, CEO of Weed Man and Turfbot. They cover her background, the challenges Weed Man is facing, how it's overcoming them, and the opportunities for growth Jennifer sees coming down the pike. For detailed show notes and more information, visit PMPIndustryInsider.com or follow us on social me...
Mar 16, 2023•50 min•Ep 119•Transcript available on Metacast How do you compete against the big boys and private equity firms in the mergers and acquisitions game? On this episode, Dan and Donnie discuss the opportunities that exist for smaller players to purchase other pest control companies and the steps involved in closing a deal. Hosts: Dan Gordon, PCO Bookkeepers & M&A Specialists Donnie Shelton, Triangle Home Services For detailed show notes and more information, visit PMPIndustryInsider.com or follow us on social media: YouTube.com/@pmpindustryinsi...
Mar 09, 2023•48 min•Ep 118•Transcript available on Metacast With so much data at your fingertips, it's easy to get bogged down. In this episode, Dan and Donnie discuss the importance of streamlining the information in your pest control business so you can track progress and make better management decisions. More from PCO: Dashboard Confessional: What Makes for Good Reporting? How to Create the One-Minute Manager Report...
Mar 02, 2023•42 min•Ep 117•Transcript available on Metacast On this episode, Sharon Roebuck-McBride gives us an overview of the Entrepreneurial Operating System (EOS) and the steps required to implement it. Sharon and Donnie Shelton discuss the EOS journey at Triangle Home Services, including challenges, wins and benefits. They also reveal Triangle's goals and next steps. Guest: Sharon Roebuck-McBride, VP of Culture and Customer Experience, Triangle Home Services Hosts: Dan Gordon, PCO Bookkeepers & M&A Specialists Donnie Shelton, Triangle Home Services ...
Feb 23, 2023•44 min•Ep 116•Transcript available on Metacast Tune in to hear Dan and Donnie discuss phantom stock as a deferred compensation model in the pest control industry. They cover the pros and cons, why Dan is a fan of this approach and why Donnie no longer uses it in his business. Hosts: Dan Gordon, PCO Bookkeepers & M&A Specialists Donnie Shelton, Triangle Home Services For detailed show notes and more information, visit PMPIndustryInsider.com or follow us on social media: YouTube.com/@pmpindustryinsiders Facebook.com/PMPIndustryInsiders LinkedI...
Feb 16, 2023•46 min•Ep 115•Transcript available on Metacast On this episode, Dan and Donnie discuss the potential problems with relying *too much* on technology in pest control and lawn care companies. They cover how to avoid technology becoming a distraction from the fundamentals of your business. Hosts: Dan Gordon, PCO Bookkeepers & M&A Specialists Donnie Shelton, Triangle Home Services For detailed show notes and more information, visit PMPIndustryInsider.com or follow us on social media: YouTube.com/@pmpindustryinsiders Facebook.com/PMPIndustryInside...
Feb 09, 2023•46 min•Ep 114•Transcript available on Metacast Dan and Donnie dive into why this popular new artificial intelligence technology is poised to revolutionize how businesses communicate — pest control and lawn care companies included. Hosts: Dan Gordon, PCO Bookkeepers & M&A Specialists Donnie Shelton, Triangle Home Services For detailed show notes and more information, visit PMPIndustryInsider.com or follow us on social media: YouTube.com/@pmpindustryinsiders Facebook.com/PMPIndustryInsiders LinkedIn.com/company/pmp-industry-insiders Thank you ...
Feb 02, 2023•33 min•Ep 113•Transcript available on Metacast What's a balance sheet and why is it important for a pest control company? On this episode, Dan and Donnie cover the components of a balance sheet, how it's different from a P&L, and smart ways to use a balance sheet in your business. Hosts: Dan Gordon, PCO Bookkeepers & M&A Specialists Donnie Shelton, Triangle Home Services For detailed show notes and more information, visit PMPIndustryInsider.com or follow us on social media: YouTube.com/@pmpindustryinsiders Facebook.com/PMPIndustryInsiders Li...
Jan 26, 2023•42 min•Ep 112•Transcript available on Metacast Jim Fredericks, Ph.D., joins the podcast to discuss his new role as executive director of the Professional Pest Management Alliance. He also talks about what's in the pipeline for PPMA and NMPA and what the future may hold for the industry. Guest: Jim Fredericks, Ph.D. Executive Director, PPMA Senior Vice President of Public Affairs, NPMA Hosts: Dan Gordon, PCO Bookkeepers & M&A Specialists Donnie Shelton, Triangle Home Services For detailed show notes and more information, visit PMPIndustryInsi...
Jan 19, 2023•38 min•Ep 111•Transcript available on Metacast If you need ideas, information and accountability that you can't get from within your organization, it's time to consider joining a peer group. On this episode, Dan and Donnie dive into peer groups — how they work, how to find one and how to get the most out of them. Hosts Dan Gordon, PCO Bookkeepers & M&A Specialists Donnie Shelton, Triangle Home Services For detailed show notes and more information, visit PMPIndustryInsider.com or follow us on social media: Facebook.com/PMPIndustryInsiders Lin...
Jan 12, 2023•45 min•Ep 110•Transcript available on Metacast On this episode, Dan and Donnie recap the fourth quarter of 2022 and look ahead to 2023. They make predictions for the new year and share how they're preparing in case of a recession and housing market slowdown. Hosts: Dan Gordon, PCO Bookkeepers & M&A Specialists Donnie Shelton, Triangle Home Services For detailed show notes and more information, visit PMPIndustryInsider.com or follow us on social media: Facebook.com/PMPIndustryInsiders LinkedIn.com/company/pmp-industry-insiders Thank you to ou...
Jan 05, 2023•49 min•Ep 109•Transcript available on Metacast With the mega merger complete, integration is well underway at Rentokil Terminix. In an exclusive conversation with the company's U.S. leaders, Dan and Donnie get an update on the status of the combined company and what it means for employees, operations, M&A and the industry. Guests: John Myers, CEO, U.S. Pest Control Brett Ponton, CEO Rentokil Terminix Hosts: Dan Gordon, PCO Bookkeepers & M&A Specialists Donnie Shelton, Triangle Home Services & Coalmarch For detailed show notes and more inform...
Dec 15, 2022•45 min•Ep 108•Transcript available on Metacast On this episode, Donnie and Dan discuss the concept of 10Xing a business and what it may mean for a pest management firm. They talk about the mindset and steps required to achieve exponential growth. Plus, Donnie shares Triangle's 10X goal and timeline.
Dec 08, 2022•45 min•Ep 107•Transcript available on Metacast Bestselling author and entrepreneurship icon Verne Harnish is back to talk with Dan and Donnie about why pest management professionals should start strategic planning now if they aren't already, no matter the size of the company. He also covers where to begin.
Dec 01, 2022•47 min•Ep 106•Transcript available on Metacast PPMA Executive Director Cindy Mannes joins the podcast to discuss the organization's consumer research and what to consider for your marketing messaging going forward. She also discusses a few key takeaways for industry members prior to her retirement at the end of the year.
Nov 17, 2022•42 min•Ep 105•Transcript available on Metacast On this episode, Dan and Donnie answer listener questions about technician pay, scheduling, office pay, and implementing price increases when you have credit cards on file. Tune in to hear their take on these issues.
Nov 10, 2022•51 min•Ep 104•Transcript available on Metacast Coalmarch COO Frank Andolina joins Dan and Donnie to discuss why digital marketing costs are on the rise and what pest control operators can do about it. They cover Google ads, search and recommendations for improving your ROI in 2023.
Nov 03, 2022•41 min•Ep 103•Transcript available on Metacast Dan and Donnie give their field reports from PestWorld 2022, held in Boston earlier this month. They give their take on educational sessions, the exhibit hall and what they heard from clients and friends in the industry.
Oct 27, 2022•36 min•Ep 102•Transcript available on Metacast On this episode, Dan and Donnie reflect on the third quarter of 2022, including the latest economic news, and they predict how it may affect the pest control industry the rest of the year.
Oct 20, 2022•43 min•Ep 101•Transcript available on Metacast During PestWorld 2022, Dan and Donnie celebrate the podcast's century mark by discussing the state of the economy and the pest control market with one of the industry's most astute observers — William Blair's Tim Mulrooney.
Oct 13, 2022•53 min•Ep 100•Transcript available on Metacast Dan and Donnie are happy to welcome pest industry sales trainer Patrick Quigley back to the podcast. They ask Pat about selling in good times vs. tough times and whether pest control companies should modify their approach to sales when the economy takes a hit.
Oct 06, 2022•39 min•Ep 99•Transcript available on Metacast 
