Episode 27: How to Use Data Analytics to Grow Your Business
Andrew de la Chappelle from PCO Bookkeepers and PCO M&A Specialists talks with Dan and Donnie about which KPIs and ratios are worth obsessing over.
Episodes
PMP Industry Insiders
The PMP Industry Insiders podcast helps pest control and lawn care professionals grow their businesses. Every week, hosts Donnie Shelton and Dan Gordon talk with the biggest players in the pest control and lawn care markets about what’s changing in the industry and take listeners to the front lines of what the future holds.
Episodes
Episode 26: 2021 Digital Marketing Strategies That Get Results
Hear from Coalmarch's in-house expert Rachel Betterbid about the steps PCOs should take to set up successful digital marketing campaigns this season.
Episode 25: Why Mistakes Matter -- And How to Learn from Them
Ryan Robinson shares how he's developed a learning culture at Green Drop. He also discusses the Effortless Experience concept and how it applies to the lawn and pest industries.
Episode 24: How to Grow a Lawn Care Company from the Ground Up
Virginia Green's Gil Grattan shares how he's grown his company to 40,000 customers and has positioned it to scale.
Episode 23: How Values, Attitudes & Attributes Drive Culture at Fox Pest Control
Mike Romney & Bryant White explain how their culture starts at the top with their 18 core values, including "extreme ownership." Visit Fox Pest at https://fox-pest.com/ .
Episode 22: Develop a Stellar Sales Team
Ian Robinson covers how he's built a sales culture at Massey Services, including tips for recruiting, hiring, onboarding and helping team members evolve.
Episode 21:What Is Your Why? How to Find Real Success in Business
Pest industry icon Bobby Jenkins of ABC Home & Commercial Services in Texas lets us in on his family's unique business model, how philanthropy plays a big role in his life and why he’s a long way from slowing down.
Episode 20: How to Lead Your Business to the Next Level
Eastside Exterminators COO Sharon Roebuck shares how implementing EOS and working within a 90-day framework has helped the firm get organized and acheive its goals.
Episode 19: Building a Large Company in a Small Market
Kent Edmunds and Blair Burton share how they've created a profit machine out of Paul's Termite & Pest Control, the company founded by their father-in-law.
Episode 18: Transitioning Your Business from Good to Great
Mike Rottler of Rottler Pest Control in St. Louis talks about joining and growing the family business and the important of finding mentors in the indusry and fostering relationships with them.
Episode 17: The Business Case for Diversity
The Business Case for Diversity Truly Nolen President Scarlett Nolen shares how she uses her background in psychology to understand clients and develop employees; how her company is maintaining its culture throughout the pandemic; and how to attract a diverse labor force.
Episode 16: What's Ahead in 2021?
Dan and Donnie review the crazy year we've had and make recommendations for 2021 in the areas of pest control M&A, marketing, sales, customer service, finance, labor and more.
Episode:15 - What's the Value of your Business?
PCO Bookkeepers breaks down their Pest Index in partnership with William Blair, breaking down growth of 140 privately held pest control companies and summarizing the factors that affect the U.S. pest control industry. Download the monthly index at: https://www.sellmypcobusiness.com/
Episode:14 - Top Takeaway from CO2@Home
Donnie and Dan break down their favorite sessions and top actionable insights they gained from Coalmarch's 2020 CO2@Home conference.
Episode:13 - Preparing for a Biden Administration
Andrew Bray, VP of Gov’t Relations for NALP and former NPMA VP of Public Policy, covers how key issues like the environment, labor and remaining “essential” are likely to play out with a new president and congress.
Episode:12 - The State of the Industry, 2020
Pest Management Professional magazine's Marty Whitford and Diane Sofranec join Dan and Donnie to discuss their recently published industry data report. They cover how the year is shaping up for PMPs, COVID-19 impacts, opportunities for 2021 and more.
Episode:11 - Election 2020 - How Will Politics impact Pest Control
What does the election mean for the industry? Rick Bell, VP of Gov't Affairs and Industry Stewardship at Arrow Exterminators, shares how election outcomes could impact legislation and policy that impacts your pest control business.
Episode:10 - Confessions of a Private Equity M&A Hunter
What's your private equity acquisition IQ? Andrew Barrows, Director of M&A for Environmental Pest Service, shares insight into EPS purchasing strategy and how firms evaluate a pest control business' value.
Episode:09 - How Does Your Digital Marketing Stack Up?
Coalmarch breaks down industry averages on spend, lead generation, and cost per lead for pest control companies across some of the fastest growing digital channels. Download the Marketing Benchmark report at: https://www.coalmarch.com/2020-marketing-benchmark-report
Episode:08 - Leveraging Industry Associations to Grow your Business
The best business owners know they can't go it alone. Scott Steckel, NPMA President and Director of Strategic Development with Plunkett’s Pest Control, shares how peer networks and industry associations can change the trajectory of your business.
Episode:07 - Building Your A-Team
When Erin Richardson bought out the family business, she knew she wanted to have a team-first approach at All-American Pest Control. Learn how prioritizing work-life balance, instituting a 4-day workweek, and treating her employees the way she wants her customers to be treated has served her bottom line.
Episode:06 - Digital Business Transformation
From financial and operational KPIs to digital marketing - technology has shifted the way your business works. Hear from Anti-Pesto's Howard Bright on how new technology has impacted his priorities as a business owner and his growth capability.
Episode:05 - Scaling Through Innovation: The Secret to Growth Efficiency
The best business owners know that there's a balance between introducing new ideas and finding ways to scale what's working for your business. Learn from Terminix-Triad President and CEO, Burns Blackwell, as he shares how he approaches those conflicting ideals and prioritizes both to promote the growth of his pest control business.
Episode:04 - Family Ties: Challenges to Scaling a Family Business
Queue “We Are Family” by Sister Sledge.... If you inherited a pest control or lawn care business, then this episode is for you! Tune into this episode and hear from guest speaker, Tom Gibbons, co-owner of F&W Pest Control and consultant at WorkWave, as he discusses family ties and the challenges to growing a family business. Hear from this fourth-generation business owner as he discusses navigating ebbs and flows of business throughout the decades and gives tips on how to overcome the challenges...
Episode:03 - AI and the Future of Pest & Lawn
How does Artificial Intelligence (AI) play into the future of the Pest & Lawn industries? Learn more about this topic from guest speakers, Kendall Hines and Erik Alburg, co-founders of Lawnbot. Kendall and Erik will discuss the fundamentals of AI, the different ways it can be applied to the pest and lawn industries, and the future impact it could make on the way business owners conduct day-to-day operations. Each PMP Industry Insider episode discusses impactful topics, where once applied, can he...
Episode:02 - Impressions of an Investment Analyst
How does pest control relate to Wall Street? Hear from our guest speaker, Tim Mulrooney, an Investment Analyst at William and Blair as he gives insight into his research on the pest market within commercial services. Learn what makes pest management businesses so attractive to the Wall Street crowd as well as Private Equity Investors. Each PMP Industry Insider episode discusses impactful topics, where once applied, can help you grow your pest control business.
Episode:01 - PMP Industry Insiders
With over 1,000 business owners and industry partners registering for their COVID series, hosts Dan Gordon and Donnie Shelton wanted to provide a way to have those conversations and make advice from some of the industry’s best leaders accessible. In this episode, get to know hosts Donnie Shelton (Triangle Pest Control, Coalmarch) and Dan Gordon (PCO Bookkeepers, M&A Specialists), as they discuss their motives behind starting the PMP Industry Insiders Podcast. Each PMP Industry Insider episode di...