Guest: Tom Krouse Lots of leaders claim their products are made with love. Donatos Pizza means it: they practice Agape Capitalism. As CEO Tom Krouse explains in this episode, Agape Capitalism puts a love of humanity at the center of their company processes and revenue generation. Its origins are rooted in founder Jim Grote’s observations as a teen working in a pizzeria with two owners: one a frugal bean counter, the other a passionate people-person. Sales soared higher the nights the people-pers...
Feb 14, 2024•45 min•Transcript available on Metacast Guest: Ron Riggio Are great leaders born, or forged? Ron Riggio followed up on the four-decade-long Fullerton Longitudinal Study to uncover the childhood characteristics that indicated later leadership qualities. Those results further informed his work on transformational leadership. He discusses his findings with host Maureen Metcalf…as well as the interplay between transformational leadership and ethics. Produced in partnership with the International Leadership Association: https://ilaglobalne...
Feb 12, 2024•43 min•Transcript available on Metacast Guest: John Driscoll What’s the surest way people will follow you into battle? Show you care — about them and their families. That’s a major lesson John Driscoll learned in the Army…and it’s served him well in the private sector, including his current role at Walgreens, where he’s focused on improving service to patients in the healthcare industry. John shares his leadership insights, and the need to focus on healthcare leadership, in this episode. Here's what John and Maureen cover: Why genuine...
Feb 06, 2024•37 min•Transcript available on Metacast Guest: Parminder Vir At the 4th Women and Leadership Conference, participants spent three days discussing and debating ways women’s leadership potential can be unleashed: developed, energized, and liberated in the workspace. Parminder Vir took part, and discusses the results…along with her own experiences as a female leader through four decades of work and across cultures and continents. Her tips and wisdom can be a hammer in helping break through your own glass ceiling. Produced in partnership ...
Feb 05, 2024•39 min•Transcript available on Metacast Guest: Kim Campbell, former Prime Minister of Canada Climate change is already hitting businesses’ bottom lines – and those business costs are only beginning. As guest Kim Campbell – the former Prime Minister of Canada – points out, we hit this tipping point through poor corporate leadership in the past. The question now is: what can today’s leaders do about it? Kim has some stats, and a lot of ideas! Here's what Kim and Maureen cover: Why insurance companies may be the drivers of corporate clim...
Jan 31, 2024•52 min•Transcript available on Metacast Guests: Margaret Heffernan & Ira Chaleff What we need from leaders today is vastly different than even a decade ago. That change began years ago; the pandemic merely accelerated it. The reason is simple: turbulence and uncertainty are now chronic conditions. Now, guest Margaret Heffernan says, leadership is about building organizations that thrive in turbulence. She shares six steps to make that happen. Then, Ira Chaleff switches the perspective to your followers. After all, the best leaders...
Jan 29, 2024•45 min•Transcript available on Metacast Guest: Celina Caesar-Chavannes What’s your secret identity? Our true selves are often buried so deeply that they’re a secret to us. It’s hard enough to lead authentically when you don’t know who you are – but how can you motivate your team if you don’t know who they really are, either? The key is the praxis of humanization, a way of helping your coworkers bring their authentic selves to the office. Guest Celina Caesar-Chavannes discovered this truth in her own personal journey – a journey that t...
Jan 24, 2024•40 min•Transcript available on Metacast Guests: Joanne Ciulla & Keith Grint Why do so many leaders have trouble acting ethically? For nearly three decades, Joanne Ciulla has focused her research on ethics in leadership. Even though the framework for ethics is over 2,400 years old, our definition of being ethical holds firm today. Why is it taking so many leaders so long to catch on? Her answers may surprise you. Joanne earned the International Leadership Association’s Lifetime Achievement Award in 2018. Keith Grint did, as well; M...
Jan 21, 2024•44 min•Transcript available on Metacast Guests: Rob Elkington & Les Sylven To serve and protect: servant leadership takes on a whole new meaning for a law enforcement leader. Society’s expectations for policing have changed radically – for example, up to 80% of what officers do overlaps with what social workers do! Add calls for reduced funding, labor shortages, brutality…and gone are the days of simple “cops and robbers” policing. But the leadership and hierarchy of policing have changed very little. So can law enforcement truly ...
Jan 18, 2024•40 min•Transcript available on Metacast Guest: Carsten Engel There’s a big gap between resources and patient needs in the healthcare sector. That’s just one area of healthcare requiring change; without it, lives truly do hang in the balance. Carsten Engel and the International Society for Quality in Healthcare have studied healthcare systems around the globe extensively, and they have practical solutions for patients, practitioners, and the leaders of the medical industry. He shares them with host Maureen Metcalf in this episode. And ...
Jan 15, 2024•38 min•Ep 3•Transcript available on Metacast Guests: Martha Piper and Indira Samarasekera “What do you expect with a woman?” That’s the attitude our guests encountered on their leadership journeys – but, as Georgia O’Keefe said, “It takes a kind of nerve…and a lot of hard, hard work.” That nerve is exactly what Martha Piper and Indira Samarasekera developed. It served them well, with both becoming the first woman president of their respective universities. In this episode, they share tips to help other women (and men!) develop the same com...
Jan 10, 2024•44 min•Transcript available on Metacast Guests: Nathan Eva & Nicole Ferry Your leadership training may be missing the mark. That’s because most programs develop you as an individual – but, in reality, we work with other leaders in addition to our own teams. In fact, the most effective organizations foster collective leadership. Our guests Nicole Ferry and Nathan Eva point out that the best collective leadership incorporates multiple models and views from women, other cultures, and more…because the old MBA-style leadership just isn...
Jan 04, 2024•39 min•Transcript available on Metacast Guest: Christopher Washington What will affect your leadership the most in 2024? We’ve identified seven trends you’ll have to contend with through the coming year. Christopher Washington (Provost & EVP of Franklin University) interviews ILI’s CEO, Maureen Metcalf, to get the details on all seven. Knowing them will help your organization navigate the destabilizing effects of those trends…and take advantage of the opportunities they create. Here's what Christopher and Maureen cover: Why knowin...
Dec 28, 2023•41 min•Transcript available on Metacast Guest: Sheri Bachstein Can your business weather the storm? We mean that quite literally! There’s not a business on the planet that isn’t impacted by weather at some level. Leaders must prepare their organizations for what’s to come. It’s not just obvious climate change decisions, like making sure you don’t build that new factory in a hurricane hotspot. It’s little things, too, like a grocer stocking extra ice cream when weather keeps people indoors and craving comfort food (even in the middle o...
Dec 20, 2023•50 min•Transcript available on Metacast Guest: Beverley McLachlin Making decisions can be the toughest part of a leader’s job. Judges up the ante; their decisions can literally mean the difference between life or death. Beverley McLachlin was the Chief Justice of Canada’s Supreme Court. In this episode, she reflects on her leadership journey — from a farm in rural Alberta to the top court in the land. That journey has powerful perspectives on the decision-making process for leaders of all stripes: from law-firm partners to CEOs. It’s ...
Dec 12, 2023•29 min•Transcript available on Metacast Guest: Mike Hardy Leading the world into peace is so monumentally difficult, it’s never been done (Rome’s propaganda about the Pax Romana aside!). But understanding how leaders have brought regional peace, and ends to war, has been done – and more than worthy of study. Guest Mike Hardy founded the Center for Trust, Peace and Social Relations at Coventry University. He’s also the board chair of the International Leadership Association. Mike with host Maureen Metcalf about the importance of uncove...
Dec 11, 2023•41 min•Transcript available on Metacast Guest: Beryl Tomay One of the biggest keys to success is failure. It seems counterintuitive, but the reality is we ALL make mistakes. Highly successful leaders embrace stumbles and fumbles, and learn from them. As Beryl Tomay points out, that’s especially true at Amazon. Their innovation culture is so highly effective because Amazon learns from each step, good or bad, and builds from it. Indeed, some of Amazon’s most successful products wouldn’t have seen the light of day if not for what was lea...
Dec 05, 2023•32 min•Transcript available on Metacast Guests: Lisa DeFrank Cole & Sherylle J. Tan Women account for more than half of the world’s population – a little more than half in the United States. Yet they still make up far less than half of leadership roles…despite getting higher education degrees far more than men. Why? That’s what guests Lisa DeFrank-Cole and Sherylle Tan unpack. In this episode, they explore how women’s career journeys are different than men’s, why women have “nontraditional” career paths, and why women experience l...
Dec 03, 2023•43 min•Ep 6•Transcript available on Metacast Guest: Suchi Srinivasan AI is disruptive. It’s already disrupting society, and is disrupting business faster than the internet did. It’ll disrupt you, too. But is that bad…or good? The answer is up to you. Guest Suchi Srinivasan of Boston Consulting Group shares her comprehensive view of the effects of AI on business now – and in the near future. The bottom line? Artificial intelligence is a tool like any other: embrace it and adopt it wisely, and it can be a significant boon to your operations ...
Nov 28, 2023•47 min•Transcript available on Metacast Guest: Greg Moran When your competitor’s (or CEO’s) decisions don’t make sense, pause: there’s something to learn there. What do they know that you don’t? That’s just one insight guest Greg Moran offers about dealing with the irrational in your organization. Sometimes a decision is just bad; but more often than not, it’s been made from a perspective or with information you don’t see. And that perspective might just be the missing key to your success! Here's what Greg and Maureen cover: The impac...
Nov 22, 2023•42 min•Transcript available on Metacast Guest: Brad Jackson Theory is one thing. Practice is another. That’s just as true of leadership coaches and their theories as with any science. Guest Brad Jackson understands that, and works to put leadership theory into real-world contexts so it can be truly useful. That’s the focus of his book: Revitalising Leadership – Putting Theory and Practice into Context . It argues that the universal prescriptions favored by most leadership scholars ignore the reality that context always matters in lead...
Nov 20, 2023•46 min•Transcript available on Metacast Guests: Hyppolite Ntigurirwa & Mike Hardy Seeing your family members tortured and murdered will have a major influence on your leadership mindset. But not necessarily in the ways that you think. Hyppolite Ntigurirwa survived the Rwandan genocide as a child. Growing up, he thought of vengeance and retribution. But after encountering exceptional kindness, his mindset shifted – and he now leads efforts for peace and reconciliation. As he reveals his gripping story, Mike Hardy joins the conversa...
Nov 15, 2023•34 min•Transcript available on Metacast Guests: Gama Perruci, Sadhana Warty Hall & Karen Ford Are you spending a hefty budget on leadership training, and wondering if it’s worth it? You’re far from alone. According to the American Society of Training and Development, U.S. businesses spend more than $170 billion on leadership-based curriculum…and many wonder about the results. McKinsey reports "There is no silver bullet for successfully developing leaders—more than 40 key actions must be taken to increase chances of success to 80 p...
Nov 13, 2023•43 min•Transcript available on Metacast Guest: Matthew Griffin Feeling uncertain about the future as a leader? You have good reason: a staggering 55% of a company’s fate lies beyond the CEO’s grasp. In fact, 40% of CEOs believe their companies won’t survive the next decade. So what can you do? Futurist Matthew Griffin shares his insights in this episode — with game-changing strategies that will reshape the way you perceive your own future leadership. Here's what Matthew and host Maureen Metcalf cover: What the statistics say about the...
Nov 07, 2023•1 hr•Transcript available on Metacast Guests: Rian Satterwhite & Kathleen Allen Leadership is changing in so many ways, in large part because our environment is changing in so very many ways. That’s true of the business climate as much as nature’s environment. Are the two related? Absolutely, according to guests Kathleen Allen and Rian Satterwhite. From both Kathleen’s senior organizational perspective and Rian’s academic research findings, leaders must now consider the biosphere as one of the primary frames of leadership. The r...
Nov 06, 2023•42 min•Ep 3•Transcript available on Metacast Guest: Alvaro Luque Innovation is key to success in our changing world. And avocados are the key to innovation! They’re a superb example, at least. By fostering innovation, Alvaro Luque — president and CEO of Avocados From Mexico — boosted the overall market for avocados in the United States. And that market is still growing. One major move involved the Super Bowl, a move no one in the produce sector had ever tried before. Learn the results, and Alvaro’s tips for fostering innovation, in this ep...
Nov 01, 2023•56 min•Transcript available on Metacast Guests: Donna Marie Laskin & Chellie Spiller What can the Maori traditions of New Zealand teach you about leadership? Recorded at the 2018 International Leadership Conference in West Palm Beach, this episode explores embodied leadership and way-showing. With influences from Maori culture, guests Donna Laskin and Chellie Spiller reveal way-showing and embodied leadership as ideal practices for leaders to use when navigating uncharted territory where the path forward is unclear. Ethics help gu...
Oct 30, 2023•40 min•Ep 2•Transcript available on Metacast Guests: David Carbon, John Love, Dr. Vin Gupta, and Tye Brady Do you want to foster a work environment that sparks innovation and fuels creativity? You can learn from Amazon’s success! In this episode, Amazon execs David Carbon, John Love, Dr. Vin Gupta, and Tye Brady discuss how the e-commerce giant delivers the future through its highly successful innovation culture – using examples of new developments in robotics, drones, and a unique patient-centric pharmacy-in-your-pocket. Underneath them a...
Oct 25, 2023•55 min•Transcript available on Metacast Guest: John, Lord Alderdice, Peer in the House of Lords Wars are raging again, yet peace IS possible. Getting there provides invaluable lessons for leaders dealing with conflict everywhere, whether it’s in the workplace or the battlefield. John, Lord Alderdice, has helped peace happen. From the Good Friday Agreement that ended the Troubles and brought peace to Northern Ireland, to understanding the Israeli-Palestinian conflict, Lord Alderdice has been involved in numerous peace negotiations. But...
Oct 22, 2023•52 min•Ep 6•Transcript available on Metacast Guest: Paul Gibbons What happens when you apply hard science to leadership? A lot of truths turn out to be unfounded myths. Paul Gibbons, who strides both the corporate and consulting worlds, dug deep to uncover those myths, particularly as they affect change management. From flaws in personality assessments to the ineffectiveness of adapting to learning styles, Paul reveals many of the major workplace myths he’s uncovered researching his latest books. Here's what Paul and Maureen cover: Why Mey...
Oct 17, 2023•53 min•Transcript available on Metacast 
