Guest: Neil Sahota You need help with AI. Artificial intelligence requires developing a new set of ten leadership skills. And fast! Do you know what they are? Neil Sahota and Maureen Metcalf do. They share them in this episode, along with the risks you face if you don’t reskill your leadership team. For example, up to 1/3 of workers using ChatGPT don’t tell their bosses. And that opens your company up to a wide swath of potential liability! Here's what Neil and Maureen cover: The most important ...
Oct 10, 2023•51 min•Transcript available on Metacast Guest: Kim Campbell, First Female Prime Minister of Canada As our world is changing at a rapid pace and our leadership strategies are changing, what does this mean for women in leadership? In this program, we will be discussing the changes of women in leadership with an experienced leader who has had significant worldwide leadership roles. Right Honourable Kim Campbell will share her insights from women in leadership from the early 1990s to now and where women in leadership hope to go in the fut...
Oct 09, 2023•50 min•Ep 9•Transcript available on Metacast Guest: Jacob Morgan There is strength in vulnerability. It sounds like a Zen master’s saying, but it’s a fundamental truth of today’s workplace: leaders who display vulnerability have greater success. But there are five different aspects to vulnerability, and Jacob Morgan shares them with host Maureen Metcalf. The loud, short-tempered leader who pretends to know it all is outdated and now hinders the growth of organizations. Jacob helps build stronger connections within your team — and beyond. H...
Oct 04, 2023•57 min•Ep 42•Transcript available on Metacast Guest: Ron Heifetz In times of change, people often try to hold onto the values of their culture that have had personal meaning and significance to them. When dominant cultures are confronted with stresses, they are called to examine their values and take on very difficult integrative work. The leadership required must point out values their cultural values; in the United States, for example, one would be: We stand for freedom and respect for all people, and our policy does not align with what w...
Oct 01, 2023•33 min•Transcript available on Metacast Guest: Mansour Javidan What do getting a little drunk and meeting quarterly quotas have in common for leaders? They each build trust with your team — depending on what country you’re in! Guest Mansour Javidan has studied the similarities — and differences — in effective leadership in cultures across the globe. He shares the results of his research in this episode…especially the common qualities you’ll need to be a great leader no matter where you are. Here's what Mansour and host Maureen Metcalf...
Sep 27, 2023•50 min•Transcript available on Metacast Guest: Dr. Karen Tilstra Here’s the painful truth: following old established procedures and avoiding risk stifles your growth…even your survival. What’s the answer? Innovation. But, as Dr. Karen Tilstra points out in this episode, fear keeps your team from embracing innovation. She calls the point of fear the Deathline. Deathlines may doom your organization’s long-term success. Fortunately, Dr. Tilstra shares a wealth of proven tips on overcoming this killer of human and business potential! Here...
Sep 20, 2023•52 min•Transcript available on Metacast Guest: Cameron Stockdale Can a four-day workweek be just as productive – even more productive – than a five-day workweek? The answer is an unquestionable “yes!” Cameron Stockdale talks about this and other workplace wellness initiatives with host Maureen Metcalf in this episode. Cameron is the CEO of the Work Wellness Institute in Vancouver, British Columbia. They’ve experimented with many different ways of improving employee wellness, with sometimes surprising results! For example, the staff ov...
Sep 13, 2023•50 min•Transcript available on Metacast Guests: Chris Nolan & Michael Schindler In their zealous rush to incorporate Artificial Intelligence, most corporate leaders are forgetting one thing: you. Chris Nolan and Michael Schindler remind execs to remember humanness in their plans. AI may be a great time- and money-saving tool, but humans remain an important equation in the mix. A complete reliance on AI overlooks the nuances and insights humans bring to the table. And, they warn, there’s one job that analysts already say AI may be ...
Sep 06, 2023•50 min•Transcript available on Metacast Guest: Sonya Shelton Where is passion bred: in the heart or in the head? An executive may not care, but a leader knows how critical passion is – along with purpose and culture. In this episode, Sonya Shelton reviews these and other critical elements of true leadership with host Maureen Metcalf. In a process called Red Thread Leadership, Sonya helps leaders tease out the elements that make their leadership – and their organizations – strong. It’s all based on her proven experience working in and ...
Aug 30, 2023•45 min•Transcript available on Metacast Guest: Jennifer Nash In corporate America through the years, CEOs lost sight of something: humans. Humans fell so far off the radar that, when corporate leadership was analyzed, the majority of executives were actually leading processes and procedures, not people! Do you work for one of those execs? Are you one of them? There’s hope! Some leaders – like Ford’s Alan Mulally – began putting humans back in the equation, making their companies stronger. Dr. Jennifer Nash joins us to discuss Mulally’...
Aug 23, 2023•53 min•Transcript available on Metacast Guest: Dre Baldwin Feeling frustrated and overwhelmed by the lack of progress in achieving your goals, despite your best efforts and hard work? You are not alone! Many leaders and aspiring leaders find themselves trapped in a cycle of unproductive actions, such as micromanaging every task or relying solely on their team's inertia, instead of taking personal initiative. This not only hinders their own growth and development but also limits the potential for success within their organizations. It'...
Aug 15, 2023•50 min•Transcript available on Metacast Guest: Pauline Koelbl 40% of small and medium-sized businesses in Africa are owned by women. But expanding those businesses is tough: in 2022, single female founders and exclusively-female founding teams received only around 2.4% of investments that went to startups in Africa . Pauline Koelbl is out to change that and narrow the extreme gender gap. Born in Rwanda, Pauline faced the challenges of life as a young refugee yet managed to secure not one but two Fulbright scholarships. Now she leads S...
Aug 09, 2023•55 min•Transcript available on Metacast Guest: Joshua Freedman Gallup and other surveys are showing employee disengagement at record highs. The human energy crisis is at its root. This energy crisis isn’t due to staff skipping breakfast and coffee in the morning; it’s the result of stunningly low emotional intelligence (or EQ) with American bosses. We can’t answer it by becoming more like Vulcans; the lack of emphasis on emotional intelligence is causing strained relationships, reduced collaboration, toxic work atmospheres, disengagem...
Aug 02, 2023•48 min•Ep 33•Transcript available on Metacast Guests: Jim Ritchie-Dunham, Suzie Lewis, & David Dinwoodie Here’s a common business myth: the key to navigating all the complexity increasing in the world is simply working harder and longer. But the results aren’t there. Neither is the science. In reality, the future of work requires agility, and adaptive problem-solving. In this episode, guests Jim Ritchie-Dunham, Suzie Lewis, and David Dinwoodie bring their expertise with host Maureen Metcalf about what works – and what doesn’t – in compa...
Jul 25, 2023•59 min•Transcript available on Metacast Guest: Lisa Campbell Pets in the workplace can boost productivity, well-being, and those vaunted “water cooler” conversations. (Although they become “water bowl” conversations instead…) Those are just some of the benefits for both businesses and employees Lisa Campbell, VP of Corporate Affairs for Mars Pet Nutrition North America, shares in this episode. Sure, there’s some prep work to be done, but the benefits are many and lasting. If you’ve been thinking of (literally!) letting your workplace ...
Jul 18, 2023•39 min•Ep 31•Transcript available on Metacast Guest: Ehren Cruz In this supplemental episode, we learn that psychedelic drugs have entered the C-suite. After decades as a societal pariah, why are psychedelics finding a home among America’s corporate leaders? Focusing on plant medicine, Ehren Cruz gives some of the background, history, and science behind the many business uses leaders are finding. The Wall Street Journal is paying attention – so we’re taking a look at it, too. Here's what Ehren and host Maureen Metcalf cover: The goals leade...
Jul 16, 2023•30 min•Transcript available on Metacast Guest: Rini Das Simplify. Streamline. Succeed. Seems simple enough, but most big organizations do the opposite, bogging teams down with more and more complexity. But as the world itself becomes more complex and changes (like AI) arrive more rapidly, resilience is absolutely key for any organization’s survival – much less success! Rini Das knows complexity; she worked in healthcare early in her career, which has layers upon layers of processes. Fortunately, she knows simplicity and resilience, to...
Jul 11, 2023•49 min•Ep 29•Transcript available on Metacast Guests: Christina Grote and Pam Kramer We tell our teams not to stress, and to have a good work-life balance. But what about us: their leaders? Too often, leaders ignore their own advice – and the stress becomes overwhelming. Integral Transformative Practice (ITP) is one answer. More than just another mindfulness practice, it’s a way of growing and developing, created to help you explore your full potential. In short, to help your skills and talents move from ordinary to extraordinary! In this e...
Jul 04, 2023•46 min•Ep 28•Transcript available on Metacast Guest: Morra Aarons-Mele Does anxiety plague your leadership role? Just push through it isn’t a solution: the constant stress and strain of anxiety can take a toll on both your mental health and workplace performance. It's time to stop ignoring the issue and start implementing effective strategies to manage anxiety. Morra Aarons-Mele lives with anxiety, too, but has researched it deeply. Now, she’s dedicated to helping others navigate its challenges. In this episode, Morra shares her personal st...
Jun 27, 2023•32 min•Ep 26•Transcript available on Metacast Guest: Pamela Larde, Ph.D. Does the struggle to balance work and personal life sound familiar? Have you bought the myth that working harder leads to? You’re not alone. But the truth is, that leads to burnout, stress, and decreased productivity. It’s time to break free and discover the power of joy in professional settings. By prioritizing joy and well-being, you can enhance your personal and professional life, build mental stamina, and create a positive work environment. Pamela Larde joins us wi...
Jun 20, 2023•50 min•Ep 26•Transcript available on Metacast Guests: Ricky Robinson & Keith Powell Are you on code? “On code” is like authenticity on steroids: as a leader you not only walk the talk, but give back, bring others along (mentor and sponsor), and fight for change when you see inequity. Being on code can be tough; after all, as guest Ricky Robinson points out, “In reality, most organizations don’t want you to be your authentic self.” But fear not; Ricky and Keith Powell, the founders of C-CRETS , join host Maureen Metcalf to explain the ma...
Jun 13, 2023•48 min•Ep 25•Transcript available on Metacast Guest: Sarah Ahern Client loyalty. Stakeholder loyalty. Employee loyalty. However you define your customers, their loyalty is key to moving your organization from just good to great. One key to growing it is to always make it easy for your customer to get what they want from you. But how do you know what they want, much less how they want to receive it? With data! And knowing how to find that data is what Sarah Ahern and her company, PATH , help organizations of all sizes understand. In this epi...
Jun 07, 2023•51 min•Transcript available on Metacast Guest: Neil Sahota The jobs of tomorrow are being incubated right now. Artificial Intelligence – AI – is already rapidly transforming our world. You have two years, maybe up to five, before it transforms your work, too. But IBM Master Inventor Neil Sahota sees hope, not gloom: throughout human history, technological transformations meant more and often better jobs. The key is to be ready, and Neil tells us how. Here's what Neil and host Maureen Metcalf cover: The five skills every job will requi...
May 31, 2023•53 min•Transcript available on Metacast Guest: Teuila Hanson Does your team feel like they belong in your organization? Do you? At LinkedIn, that feeling of belonging is a critical part of workplace culture. And one way they accomplish it is by taking DEI to a whole new level: DIBs (Diversity, Inclusion, & Belonging programs). Chief People Officer Teuila Hanson has seen remarkable success with it…so much so, LinkedIn happily shares techniques with other companies. It’s like an open source program for HR departments anywhere! What’...
May 23, 2023•40 min•Transcript available on Metacast Guest: Dr. Gleb Tsipursky Many CEOs and executives insisting on staff returning to the office full time are making decisions based on myths about hybrid work. The truth may surprise them – and you! Dr. Gleb Tsipursky busts those myths with hard data and direct experience with 23+ organizations. The bottom line: for the majority of “office” workers, hybrid work benefits both wellbeing and productivity. With mental health concerns at an all time high world-wide, that’s a message more employers sho...
May 17, 2023•43 min•Ep 21•Transcript available on Metacast Guest: Laura Fuentes Joy, learning, friendship: that’s how Laura Fuentes believes the ideal workplace should be. When she arrived at Hilton, Laura found a culture and leadership team that was thinking along the same lines. Since then, she’s been instrumental in guiding the growth of that culture into one of inclusion, wellness, growth, and purpose – the four pillars of Hilton. It’s just one way Laura and Hilton commit to the well-being of Hilton’s employees. The goal: make Thrive at Hilton somet...
May 09, 2023•49 min•Ep 20•Transcript available on Metacast Guest: Kvon Tucker If there’s one key thing that’s common to all effective leadership theories, it’s this: leadership is all about relationships. Kvon Tucker distilled this through both academic scholarship and real-world experience at Netflix, Google, and Amazon. Those companies remain high-performing outliers because of their unique leadership culture, and an emphasis on relationships (and writing!) are key. Losing sight of that leads to more than just sterile numbers on morale, low engagement...
May 03, 2023•36 min•Ep 19•Transcript available on Metacast Guest: Will O’Brien & Dave DuBose The labor shortage is not going away. Workers are more transient, looking for better pay, plus Amazon, Walmart, and other large online retailers are continuing to drive up competition for distribution center (DC) employees. So, most DC operators resort to wage increases and retention bonuses as the quick solution to this really challenging people problem. Will O'Brien and Dave DuBose joins the show to share the better answer, which is a set of more robust so...
Apr 30, 2023•45 min•Transcript available on Metacast Guest: Greg Moran Odds are Artificial Intelligence isn’t going to replace you at work. It’s going to join you. Greg Moran sees AI integrating much the same way breakthrough technologies always have. It will help us be more efficient, and help leaders make better decisions. Of course, it’s not all rasterized rainbows and Unix unicorns; to thrive, people will have to be able and willing to continually learn new skills and processes. In short, the obsessively curious will rise to the top. Greg shar...
Apr 26, 2023•51 min•Transcript available on Metacast Guest: Ann Mukherjee Ann Mukherjee’s life is one of complete inspiration, both personally and professionally. Her mother was killed by a drunk driver when Ann was just 14; as an adult, she endured alcohol related violence. Yet today, she leads the second largest wine and spirits company in the world. Far from a contradiction, it’s a calling – one which sees not just customers and ROI, but caring and ROR (Return on Responsibility). The two are intertwined; even as Pernod Ricard promotes safe, res...
Apr 19, 2023•40 min•Ep 17•Transcript available on Metacast 
