It’s been a trend throughout the pandemic, but BOPIS, Click-and-Collect, whatever you’d like to call it, is here to stay. It’s time to get a solid solution, and unfortunately, it’s not as simple as setting up lockers inside or outside your store. In this interview, Anne Mezzenga and Cleveron Co-Founder Indrek Oolup dive deep into the complete strategy required to set your enterprise or SME retail operation up for success.
Sep 16, 2021•30 min•Transcript available on Metacast Quit sending all your customers all the same promotions, and while you’re at it, make it fun!
Sep 16, 2021•38 min•Transcript available on Metacast There have been a lot of shifts happening as a result of the pandemic: people have new shopping behaviors, they’re discovering product differently, engaging with retailers in new places, on new channels, and in new ways that are requiring brands and retailers to evolve their thinking around talking to their customers.
Sep 08, 2021•36 min•Transcript available on Metacast As NetElixir CEO and Founder Udayan Bose says, Chief Marketing Officers and e-commerce marketing teams have been running on a treadmill at 10 mph since the pandemic began. And, now just when they don’t need another wrench thrown into things, iOS updates have eliminated third-party cookies, turning up the heat and forcing them to come up with new ways to attract customers.
Jun 01, 2021•29 min•Transcript available on Metacast In the latest Groceryshop edition of the Omni Talk Spotlight Series, sponsored by 1010data , Chris Walton and Anne Mezzenga interview Caper CEO Lindon Gao hot off his company’s new smart cart pilot implementation with Kroger (see video here: www.youtube.com/watch?v=burdDUj6f6w )....
Mar 08, 2021•27 min•Transcript available on Metacast In the latest Groceryshop edition of the Omni Talk Spotlight Series, sponsored by 1010data , Chris Walton and Anne Mezzenga interview Wes Schroll, Founder and CEO Fetch Rewards.
Mar 08, 2021•27 min•Transcript available on Metacast In the latest Groceryshop edition of the Omni Talk Spotlight Series, sponsored by 1010data , Chris Walton and Anne Mezzenga interview Eric Tribe, Chief Marketplace Officer Flashfood.
Mar 06, 2021•26 min•Transcript available on Metacast In the latest Groceryshop edition of the Omni Talk Spotlight Series, sponsored by 1010data , Chris Walton and Anne Mezzenga interview Tim Rowland, CEO of Badger Technologies, and Peter Veloz, CEO UltraViolet Devices Inc. (or UVDI for short).
Mar 06, 2021•26 min•Transcript available on Metacast In the latest episode of the Omni Talk Spotlight Series, Indy Guha, Chief Marketing Officer at Signifyd, joins Chris Walton and Anne Mezzenga to discuss the topic of fraud prevention and how to think about it not as a cost reduction activity but as a revenue generating opportunity.
Feb 20, 2021•36 min•Transcript available on Metacast In the latest episode of the Omni Talk Spotlight Series, Chris Walton and Anne Mezzenga interview Marshall Kay and JP Kamel, or as those in the know call them, the RFID Sherpas.
Feb 02, 2021•32 min•Transcript available on Metacast In the latest edition of the Omni Talk Spotlight Series, Chris Walton and Anne Mezzenga interview Skipify CEO and Founder, Ryth Martin.
Jan 05, 2021•36 min•Transcript available on Metacast In the latest Omni Talk Spotlight Series, Chris Walton and Anne Mezzenga interview one of their favorite people in retail technology, Kristin Savilia, CEO JOOR ....
Jan 05, 2021•23 min•Transcript available on Metacast Any brand considering business in China should watch this interview — it is a perfect illustration of how to work smarter and not harder.
Nov 12, 2020•32 min•Transcript available on Metacast One of Omni Talk’s all-time favorite guests, David Sobie, CEO Happy Returns, returns to the Omni Talk Spotlight Series to update Chris Walton and Anne Mezzenga on a couple of major announcements from his company over the last few weeks — specifically, the recently announced partnerships with FedEx and Inmar Intelligence.
Nov 03, 2020•32 min•Transcript available on Metacast You have probably never thought about accounting as a secret weapon, but it is.
Oct 26, 2020•25 min•Transcript available on Metacast In our latest episode of the Omni Talk Spotlight Series, Chris Walton and Anne Mezzenga discuss all things retail and IoT with Stacey Shulman, VP Internet of Things Group & GM Health and Life Sciences and Emerging Technology.
Oct 19, 2020•41 min•Transcript available on Metacast Chris Walton and Anne Mezzenga interview Inna Kuznetsova, CEO 1010 data about the value of data in creating long-term collaborative partnerships across retailers and suppliers.
Oct 12, 2020•43 min•Transcript available on Metacast Chris Walton and Anne Mezzenga interview Jesse Michael, Managing Director Adeptmind, to discuss all things malls and e-commerce in the latest edition of their ever popular Omni Talk Spotlight Series.
Oct 08, 2020•29 min•Transcript available on Metacast In the latest Omni Talk Spotlight Series, Chris Walton and Anne Mezzenga sit down with Justin Corbell, VP Business Development Scandit, to discuss the future of scan-and-go checkout-free retail and the future of in-store operations.
Oct 02, 2020•35 min•Transcript available on Metacast Shoptalk CEO Anil Aggarwal sits down with Chris Walton and Anne Mezzenga to talk innovation and retail in their latest Omni Talk Spotlight Series episode.
Sep 29, 2020•52 min•Transcript available on Metacast Julian Mills, CEO of Quorso , sits down with Chris Walton and Anne Mezzenga for the latest edition of their Omni Talk Spotlight Series, the series that highlights the people, the companies, and the technologies changing the future of retail.
Sep 15, 2020•32 min•Transcript available on Metacast In their latest Omni Talk Spotlight Series interview, Chris Walton and Anne Mezzenga chat with FIT:MATCH Founder and CEO Haniff Brown.
Sep 11, 2020•33 min•Transcript available on Metacast In our latest Spotlight Series podcast, Anne and I interview Jordan Fisher, CEO of Standard Cognition, about the future of checkout-free retail.
Sep 09, 2020•35 min•Transcript available on Metacast A new podcast is live — “Spotlight Series: Walmart’s Tennille Webb on Being First Retailer To Roll-Out Lactation Pods”
Aug 26, 2020•29 min•Transcript available on Metacast A new podcast is live — “Spotlight Series: FastSensor EVP Kalon Welch Discusses Active Distance Alert Monitoring”
Aug 18, 2020•32 min•Transcript available on Metacast Our latest Omni Talk Spotlight Series podcast is now live — Numerator VP of Retail Sales Sara Batchelder
Aug 11, 2020•31 min•Transcript available on Metacast BOPIS is all the rage right now, but what if the “S” in BOPIS didn’t have to refer to the word “Store?” That is the question Anne and Chris ask Parcel Pending SVP of Retail, Kate Reidel, in the latest episode of their Omni Talk Spotlight Series.
Jul 08, 2020•24 min•Transcript available on Metacast In Omni Talk’s latest Spotlight Series podcast, Chris Walton sits down with Sam’s Club new CEO Kath McLay to discuss her observations and priorities after the first 100 days on the job and the baptism by fire that is COVID-19. She and Chris talk innovation, culture, and Kath even reveals a couple of the secrets that she believes (and we agree) make Sam’s Club one of the most innovative retailers in America.
Apr 30, 2020•29 min•Transcript available on Metacast Omni Talk’s Chris Walton and Anne Mezzenga had the special pleasure of interviewing the 2020 Insignia Pitch Slam Winners, Dustin and Christina Finkel, Co-Founders of the snack brand, Ka-Pop! as part of their ongoing Spotlight Series.
Apr 29, 2020•38 min•Transcript available on Metacast A new podcast is live — “ Spotlight Series: Anonymous Location Tracking & Alert Monitoring with Kalon Welch of FastSensor ”
Apr 21, 2020•33 min•Transcript available on Metacast 
