In this enlightening episode of #QualityMatters, we dive into the timeless wisdom of Benjamin Franklin, exploring the critical importance of quality over cost. Join host Kyle Chambers and special guest Connor O'Boyle, Director of Training at Gauge Training Inc., as they unravel how quality can be a fun, interesting, and essential aspect for businesses of all sizes. This episode promises to not only enlighten but also entertain, as we navigate through practical strategies and insights to elevate ...
Feb 13, 2024•47 min•Ep 170•Transcript available on Metacast In this insightful episode of the #QualityMatters podcast, we delve into the world of metrology with our esteemed guest, Robert Mimms from Prosper Machine Tools. As a seasoned metrologist, Robert brings a wealth of knowledge and experience to the table, offering listeners an in-depth understanding of metrology and its pivotal role in ensuring quality in various industries. Throughout the episode, we explore the fundamentals of metrology, discussing its significance and the intricate processes in...
Feb 06, 2024•48 min•Ep 169•Transcript available on Metacast Episode 168 of the #QualityMatters podcast, hosted by Kyle Chambers from Texas Quality Assurance, continues the consultation mini-series. In this episode, the focus is on discussing non-conformities and defects, particularly in the context of quality management and assurance. The episode delves into the importance of tracking waste, explaining why it matters significantly in quality control and management. The podcast also explores different methods of consultation, highlighting how some consult...
Jan 29, 2024•Ep 168•Transcript available on Metacast 🎙️ #QualityMatters Podcast | Hosted by Kyle Chambers In this insightful episode of #QualityMatters, we're joined by Kevin Ferrick, Senior Director Monogram/APIQR at the American Petroleum Institute (API). Dive into the heart of quality management systems in the petroleum industry as we explore the significant updates in the recently released 10th edition of API Q1. 🔍 What's New in API Q1's 10th Edition? Discover the key changes from the 9th to the 10th edition of API Q1. Kevin Ferrick sheds li...
Dec 19, 2023•39 min•Ep 167•Transcript available on Metacast Dive into the depths of quality management with episode 166 of #QualityMatters, featuring the distinguished Tom Taormina. As a former NASA Quality Control Engineer and expert witness in quality litigation, Tom brings a wealth of knowledge spanning over five decades. In this episode, we dissect the concept of Forensic Investigations within management systems. Tom challenges the status quo, arguing that traditional management system auditing is often sub-optimal, if not downright ineffective. From...
Nov 30, 2023•36 min•Transcript available on Metacast "Welcome back to our ongoing mini-series on QMS Consultation as we delve into Episode 165 of #QualityMatters: 'QMS Consulting Competence & Training.' In this installment, we continue to explore the critical aspects of quality management consulting within the context of competence and training. Join our seasoned experts as they unravel the intricacies of developing and nurturing competence within your consulting team, an essential factor for delivering top-notch quality solutions to your clients....
Nov 13, 2023•24 min•Ep 165•Transcript available on Metacast Welcome to the latest episode of the #QualityMatters Podcast, episode 163, as we continue our insightful journey through the QMS Consulting mini-series. In this installment, we delve deep into the heart of quality management by exploring the simplest yet most effective strategies for developing a robust process for supplier/vendor approval and review. Join us as we unravel the secrets to ensuring that the partners and suppliers you choose align perfectly with your organization's quality standard...
Oct 16, 2023•33 min•Ep 163•Transcript available on Metacast Welcome back to #QualityMatters, your go-to podcast for all things quality management! In episode 162, we continue our enlightening mini-series on consultation, a critical aspect of achieving excellence in any organization. Join us as we delve into the heart of the consultation process, where information reigns supreme. In this episode, we explore the vital question: "How do you handle documented information during consultations?" Our expert hosts will unravel the secrets to effective informatio...
Oct 03, 2023•39 min•Ep 162•Transcript available on Metacast Welcome to Episode 161 of #QualityMatters! As the second part of our mini-series on consultation, today's episode takes a focused look at the GAP Assessment and its integral role in quality management. Discover the fundamentals of key processes that could be the game-changers your organization needs. Whether you've been in the field for years or are just learning the ropes, this episode will equip you with the knowledge and tools to elevate your quality game. Don't let 'gaps' hold you back—tune ...
Sep 25, 2023•34 min•Ep 161•Transcript available on Metacast Welcome to Episode 160 of #QualityMatters! As the second part of our mini-series on consultation, today's episode takes a focused look at the GAP Assessment and its integral role in quality management. Discover the fundamentals of key processes that could be the game-changers your organization needs. Whether you've been in the field for years or are just learning the ropes, this episode will equip you with the knowledge and tools to elevate your quality game. Don't let 'gaps' hold you back—tune ...
Sep 18, 2023•34 min•Ep 160•Transcript available on Metacast Welcome to episode 159, the second installment in our mini-series on consultation! This episode unpacks the nuts and bolts of GAP Assessments and explores the cornerstone processes that drive them. Whether you're a quality management veteran or just starting your journey, you'll gain valuable insights into identifying the 'gaps' between your organization's current status and where you aim to be. Don't miss out as we delve into common key processes, offering actionable advice for improvement. Tun...
Sep 12, 2023•38 min•Ep 159•Transcript available on Metacast #QualityMatters - The Number 1 Quality Management Podcast🎙️ Welcome to the #QualityMatters podcast! 🏭🔍 Get ready to elevate your organizational game with our brand-new mini-series on Quality Consulting! In this exciting series, we're pulling back the curtain and dishing out the secret sauce of consulting excellence. Join us as we delve deep into the world of quality management systems, uncovering the strategies that have empowered our clients and teams to thrive. Ever wondered how to establis...
Aug 21, 2023•29 min•Ep 158•Transcript available on Metacast In today's podcast episode, Tom Taormina shares his insights on a project he's been working on called the BMS, or Business Management System. Taormina explained that the BMS is a comprehensive system that integrates all the various components of a business into a cohesive whole. This includes everything from finance and accounting to operations and customer service, effecitvly picking up where ISO 9001:2015 leaves off, and without any of the confusing jargon ISO has become known for. Throughout ...
Apr 20, 2023•44 min•Ep 157•Transcript available on Metacast Tom Taormina is a seasoned professional who spent more than 30 years working in quality control and management for various organizations. In a recent podcast, he shared his experiences working with NASA during the Apollo program and how it helped shape his career. Taormina started his career as a draftsman for a small company that produced parts for the aerospace industry. He was soon promoted to the quality control department, where he gained valuable experience in inspecting and testing aerosp...
Apr 13, 2023•40 min•Ep 156•Transcript available on Metacast Today we've got Mark LaCour joining us to discuss the Energy Continuity Confernce #ECC2023. The Energy Continuity Conference is set to be held in Pasadena, TX in September 2023, and the main focus of the conference is business continuity and disaster recovery for the energy industry, particularly for small businesses. The conference will feature a range of topics that are relevant to this industry, including Turnaround Manager, Natural Disasters, Workplace Violence (including active shooter situ...
Mar 28, 2023•32 min•Ep 155•Transcript available on Metacast Note: the following blurb was written by CHAT GPT In the latest episode of the #QualityMatters podcast, our host interviewed ChatGPT, the popular language model trained by OpenAI, to test its knowledge on quality management and ISO 9001. As more organizations are seeking ways to improve their quality management systems and achieve ISO 9001 certification, ChatGPT was put to the test to see if it could provide accurate and insightful answers to common questions about quality management. The podcas...
Mar 14, 2023•35 min•Ep 154•Transcript available on Metacast Welcome to this episode of the #QualityMatters podcast, where we'll be discussing a fundamental aspect of ISO 9001 quality management system - the difference between control of nonconforming output and corrective action. ISO 9001 is a globally recognized standard that sets the requirements for quality management systems in organizations of all sizes and industries. One of the critical objectives of ISO 9001 is to ensure that an organization's products or services consistently meet customer requi...
Mar 06, 2023•24 min•Ep 153•Transcript available on Metacast In this podcast episode, we delve into the most common audit findings from a sample of audit reports gathered from the past couple of years. We focus on ISO 9001 standard clauses, discussing why these are frequent findings and their impact on the business. This week we dive into the most common audit findings from our sample, discussing how they relate to specific clauses within the ISO 9001 standard. These findings include inadequate documentation, lack of employee training, and non-conformance...
Feb 27, 2023•43 min•Ep 152•Transcript available on Metacast The war between Russian and Ukraine is no news to anyone today, but the impact that this conflict combined with the growing divide between the west and the rest of the world may be implications on the international standards organization and structure. What happens to China's plans for developing certification standards with Russia and its markets cut off from the rest of the world? Maybe we don't have all the answers yet, but its always important to pose the right questions. Join us today on #Q...
Oct 05, 2022•34 min•Ep 151•Transcript available on Metacast Such a great conversation today. We've had the pleasure of knowing Justin Gauthier for several years now. Join in on the conversation today as we dive into the more personal side of Quality and Business. Turns out some of the same tools that make for great relationships at home are useful in the workplace if we're to build solid trusting long lasting teams. Even more so, if we are to be champions of doing with is good in this world, well our cup has to be filled first before we can fill other pe...
Sep 27, 2022•44 min•Ep 150•Transcript available on Metacast We're welcoming Michael Mills back to the podcast today. This is a tough topic for a lot of people (including the Quality Geeks) how to write a Quality Policy that inspires the team, provides a framework, meets the requirements of the standard and is not just well... boring and dull. If you struggle with this (and we bet you do) you'll take comfort in knowing you're not alone. Michael Mills and the Pragmatic Quality Blog | https://pragmatic-quality.blogspot.com/
Sep 06, 2022•46 min•Ep 148•Transcript available on Metacast Energy Continuity Conference powered by OGGN in partnership with Texas Quality Assurance and #QualityMatters will provide attendees with an opportunity to learn about new and existing industry codes and standards, hear about emerging trends from experts, and discuss new issues that they face. As an exhibitor, you will have a unique opportunity to reach both new and veteran operators, managers, and industry leaders. We are looking to you and your team as vendors/sponsors and looking for speakers....
Aug 27, 2022•26 min•Transcript available on Metacast If you've ever been a part of an external audit, we all know that it requires a lot of patience going through the standard and listening to some stories from the auditor, but Lizard People is a new one. You'll just have to tune in and check out today's episode to see what Lizard People have to do with Context of the Organization. You're not gonna want to miss this one! Michael Mills and the Pragmatic Quality Blog | https://pragmatic-quality.blogspot.com/ #QualityMatters podcast is streaming on:i...
Aug 23, 2022•53 min•Transcript available on Metacast What a fun conversation with Roz Lowe today discussing American Manufacturing. Roz has quite the background from growing up in machine shops to quality and business development. It's a simple truth that the fundamental principles of quality management are at the heart of small business success and have been and will continue to be at the heart of the American dream. Roz Lowe on LinkedIn Delta Hi-Tech Inc. #QualityMatters podcast is streaming on:iTunes | Spotify | Google | Audible | Stitcher | Tu...
Aug 02, 2022•53 min•Ep 146•Transcript available on Metacast The ISO 9001:2015 standard is currently undergoing revision. Likely we can expect a revised edition by 2025, but nothing is known for sure yet. Today' we're joined by Chris Paris of Oxebridge Resources. The changes in the last update in 2015 was rushed, with a lot of ambiguous and often difficult to manage edits, the big question is will the new edition fix these or introduce more...? #QualityMatters podcast is streaming on:iTunes | Spotify | Google | Audible | Stitcher | TuneIn Learn more about...
Jul 25, 2022•41 min•Ep 145•Transcript available on Metacast We've got one of our favorite guests back today, Mark LaCour from OGGN & Modal Point to talk about recession proofing your business. It has been said that recession is opportunity in wolf's clothing, and we tend to agree. While the likely looming recession (possibly announced by the time this episode airs) is scary and worth stress and anxiety, it is like any other risk. The flip side of Risk is Opportunity. What opportunities lay at your feet now and into the next 1-2 years you're not aware of ...
Jul 18, 2022•39 min•Ep 144•Transcript available on Metacast What are risks, risk based thinking, preventative actions and contingency plans? Today we're discussing in more detail what the difference is between these, how they are related, and what you can do in your business. FREE Resources https://texasqa.com/free-resources-downloads/Risk & Contingency Planning https://texasqa.com/free-download-risk-opportunity-contingency-planning/ #QualityMatters podcast is streaming on:iTunes | Spotify | Google | Audible | Stitcher | TuneIn Learn more about #QualityM...
Jul 11, 2022•33 min•Ep 143•Transcript available on Metacast Countless measurements are made daily to ensure "quality" work, and behind all these measurements is the theory and practice of metrology. Have you ever wondered how you know your measurements are good? From the pipes and machinery running on every industrial site and building to medicine and electronics, what you measure matters. Even more so often is the theory behind it and how and why we make those measurements. Today we're joined with Robert Mims from ThermoTemp to discuss metrology. Thermo...
Jul 05, 2022•48 min•Ep 142•Transcript available on Metacast We're joined today by Chis Carson, Sr. Director of Auditing & Business Operations at DEKRA Certification North America. DEKRA is one these scary certification bodies, that maybe are not so scary after all. Join us for the conversation today and decide for yourself. You might be surprised to hear how the certification bodies go though similar audits they put all of us through. Texas Quality Assurance has worked closely with DEKRA for several years now and are a trusted and valuable resource. If y...
Jun 14, 2022•41 min•Ep 141•Transcript available on Metacast Such a fun conversation today with Damian Gangoo discussing real world education needs for real work and jobs that exist in the market. Perhaps, and dare we say it, college is not the ideal route for everyone, and perhaps more than a college degree is required. Join in, and let us know what you think! Contact Damian Gangoo on LinkedIn https://www.linkedin.com/in/damian-g-039767a2/ #QualityMatters podcast is streaming on:iTunes | Spotify | Google | Audible | Stitcher | TuneIn Learn more about #Qu...
Jun 07, 2022•51 min•Ep 140•Transcript available on Metacast 
