Wayfair was not built in a day. It was built slowly, deliberately, and with a partnership that worked because neither of them ever got the last word. In this episode of Zinnov Podcasts, we bring together the Wayfair founders, Niraj Shah and Steve Conine, in conversation with Nitika Goel, Managing Partner and CMO at Zinnov, to hear the Wayfair story of what it truly takes to build and scale a durable company. Over more than two decades, Niraj and Steve built Wayfair not by chasing momentum, but b...
Jan 26, 2026•44 min•Ep. 96
“Technology shouldn’t support the business. It should be the business.” As technology becomes inseparable from how companies operate, the role of the CIO is being fundamentally redefined. Today’s leaders are navigating growing complexity, diverse business models, rapid AI adoption, rising cyber risk, and globally distributed teams, while still being expected to deliver speed, resilience, and measurable outcomes. In this episode, Andrea Bergamini, CIO, Orbia, joins Karthik Padmanabhan, Managing P...
Jan 20, 2026•27 min•Ep. 95
What does it take for Managed Service Providers to stay relevant as enterprise growth slows and AI complexity accelerates? In this episode of the Zinnov Podcast, Aly Shivji, Group Vice President – Global Partner Sales and Engineering (GSI | Advisory | MSP | Hyperscaler) at Cisco, joins Rajat Kohli, Partner at Zinnov, for a grounded conversation on how the MSP model has evolved over the past 12 to 18 months. The discussion looks at how MSPs are moving beyond managed delivery into advisory, co-eng...
Jan 19, 2026•27 min•Ep. 94
Financial services has long been the benchmark for trust, scale, and regulation. But in an age where innovation moves faster than policy, the sector is rewriting its own rulebook. In this episode of Zinnov Podcast, John Kain, Head of Financial Services Market Development at Amazon Web Services, joins Rajat Kohli, Partner at Zinnov, to unpack how cloud, data, and AI are reshaping the foundations of modern finance. From the democratization of innovation through the cloud to the rise of “buy now, p...
Jan 12, 2026•40 min•Ep. 93
"If you don’t cannibalize your own business, your competition will." Most organizations today are grappling with the same reality: the systems and structures that made them successful weren’t built for what’s coming next. Legacy systems, monoliths, distributed teams, and AI moving faster than anyone planned - all while leaders try to move forward without breaking what already works. In this episode, Paiman Nodoushani, Chief Technology Officer, TRG Screen, joins Karthik Padmanabhan, Managing Part...
Jan 08, 2026•30 min•Ep. 92
L’Oréal has spent more than a century defining beauty, and today, it continues that evolution through technology. In this episode, Susannah Greenberg, Chief Information Officer, Americas, L’Oréal, joins Pari Natarajan, CEO of Zinnov, to discuss how AI, data, and digital platforms are deepening L’Oréal’s connection with consumers and reshaping how beauty is experienced. From precise diagnostics and predictive skincare to AI-enhanced devices and digital try-ons, she breaks down how technology is p...
Dec 02, 2025•25 min•Ep. 91
Proof of concepts were once the hallmark of innovation. Today, they are the bottleneck. The most successful technology partnerships are moving beyond pilots and into production, building together, scaling together, and differentiating together. In this episode of the Zinnov podcast, Jason McIntyre, VP, Consulting & SI Program - Scale Ecosystem, Databricks, joins Rajat Kohli, Partner at Zinnov, for an unfiltered conversation on the future of ecosystems in the age of data and AI. From the evol...
Nov 25, 2025•31 min•Ep. 90
In this debut episode of Hot Takes & Hard Truths , a new subseries under the Zinnov Podcast: Business Resilience series , Nikhil Kulkarni, Partner, Zinnov, sits down with Mahesh Raja, Chief Growth Officer at Ness Digital Engineering, to unpack a pressing question: If every company is investing in upskilling, why does it feel like no one’s actually learning? As enterprises pour resources into Gen AI training, cloud certifications, and L&D programs, employees are stretched thin, juggling l...
Aug 18, 2025•23 min•Ep. 89
How do you measure software productivity in an AI-first world, and are we focusing on the right metrics? In this episode of the Zinnov Podcast – Business Resilience Series, Pari Natarajan, CEO of Zinnov, speaks with Dr. Ranjit Tinaikar, CEO and Board Member of Ness Digital Engineering, to examine why traditional approaches to measuring productivity fall short in today’s AI-led engineering landscape. The discussion explores the shift from absolute to relative metrics, the structural and behaviora...
Aug 08, 2025•27 hr 13 min•Ep. 88
What does it take to turn a company into a leadership factory — and a country into a product powerhouse? In this premiere episode of Legends & Legacies , Zinnov’s President Sidhant Rastogi sits down with Ajai Chowdhry, Padma Bhushan awardee and HCL co-founder, to decode the DNA of enduring value creation in people, technology, and nations. From pioneering India’s electronics revolution to driving its semiconductor vision, Ajai shares timeless insights on leadership, aspiration, and nation-bu...
Jun 13, 2025•39 min•Ep. 86
What does it really take to own the room, especially when it wasn’t designed for you? We’re back with Season 2 of Woman in the Mirror , a Zinnov podcast series hosted by Nitika Goel, CMO at Zinnov. And we’re opening with a powerhouse: Rama Bijapurkar. Rama is one of India’s most respected thinkers on business strategy, market behavior, and leadership. Author. Board member. Educator. Trailblazer. For decades, she’s shaped how companies, governments, and society make decisions — and in this episod...
Jun 03, 2025•29 min•Ep. 85
What happens when sustainability stops being a cost center and starts becoming a competitive edge? In this episode of the Zinnov Podcast – Business Resilience Series , host Pari Natarajan, CEO, Zinnov, sits down with Catherine Kniker, Chief Marketing and Sustainability Officer, PTC, and Dave Duncan, Head of Sustainability, PTC. From their personal journeys into the world of sustainability to the surprising ways AI and circular design are reshaping manufacturing, this conversation goes beyond buz...
May 28, 2025•28 min•Ep. 84
What happens when AI, data, and experience design collide? In this episode of the Zinnov Podcast – Business Resilience Series, Pari Natarajan sits down with Rajaram Radhakrishnan, CEO & Board member of Ciklum, to explore how Experience Engineering is reshaping enterprise growth in the age of Generative AI. With over three decades in tech leadership, Raj shares deeply personal stories of transformation — from the early days of India’s telecom revolution to building global delivery models that...
May 06, 2025•23 min•Ep. 83
Imagine a world where creativity isn't just a passion - it's a driving force that disrupts industries, shatters expectations, and sparks bold change. In this powerful episode of Woman in the Mirror , Nitika Goel, CMO of Zinnov, steps beyond tech to dive into the world of women in the arts - a space where innovation and creativity break through barriers. Join Nitika and an incredible panel of trailblazing women, Jahnavi Phalkey, Shanthamani Muddaiah, and Yamini Telkar as they discuss how they nav...
Apr 01, 2025•28 min•Ep. 82
"If you cannot explain something in a simple way, you probably don’t understand it." These words from Kamal Natarajan, SVP of Allstate Technology Solutions, encapsulate the challenge—and opportunity—facing the insurance industry today. Technology has become inseparable from business, but the key to transformation lies not in chasing the latest tech, but in simplifying complex systems to improve customer experiences. In this episode of the Zinnov Podcast: Business Resilience Series, Karthik Padma...
Feb 04, 2025•26 min•Ep. 80
In the world of finance, numbers tell stories, but who are the women behind those numbers? The leaders who turn spreadsheets into strategy, setbacks into stepping stones, and challenges into lasting change. Welcome to this episode of Woman in the Mirror: BFSI Edition where our host, Nitika Goel, CMO, Zinnov, is in conversation with three trailblazers — Veda Persad, Country Executive, Northern Trust India, Mamatha Madireddy, Managing Director & Head of HSBC Global Service Centres (GSCs), Indi...
Jan 09, 2025•43 min•Ep. 79
Ever wondered what it really takes to lead in healthcare? Not just the strategies and successes, but the quiet moments of doubt, the unexpected triumphs, and the beautiful chaos of balancing it all? In this conversation on Healthcare Leadership, three industry titans take us behind the scenes. Join Zinnov’s CMO, Nitika Goel, as she sits down with three remarkable women: Lene Hylling Axelsson, Novo Nordisk; Kalavathi GV, Siemens Healthineers; Mohua Sengupta, Novartis—leaders who aren’t just drivi...
Nov 05, 2024•34 min•Ep. 76
In this episode of the Business Resilience Series, Healthcare leaders and CIOs discuss how cutting-edge technologies like AI and Automation along with approaches like Telemedicine are transforming the Healthcare industry. From alleviating administrative burdens to enhancing patient care, these innovations are paving the way for more efficient, intelligent hospitals. With insights from industry experts, we explore the critical role of technology in addressing resource shortages, improving patient...
Oct 30, 2024•13 min•Ep. 77
In an era where cyber resilience can make or break a business, how are Enterprise Software companies adapting their customer success strategies? Dive into this compelling episode of the Zinnov Podcast Business Resilience Series, featuring Sarv Saravanan, Chief Customer Officer at Commvault and Pari Natarajan, CEO, Zinnov. In this fascinating discussion Sarv shares his wealth of experience and provides unique insights into the evolving landscape of customer success. He unveils: Commvault's innova...
Oct 21, 2024•19 min•Ep. 74
In this insightful episode of the Zinnov Podcast Business Resilience Series, Pari Natarajan, CEO of Zinnov, and Vijay Guntur, Chief Technology Officer (CTO) and Head - Ecosystems & Practices at HCL Technologies, explore the transformative impact of AI on the engineering landscape. The conversation delves into how AI is reshaping various sectors and driving innovation across industries. Key highlights: • The importance of ecosystem partnerships in the AI era • Real-world use cases of AI in e-...
Sep 16, 2024•23 min•Ep. 73
In this dynamic episode of the Zinnov Podcast’s Business Resilience Series, Pari Natarajan, CEO of Zinnov, sits down with Krithika Bhat, Chief Information Officer at Pure Storage, for a compelling conversation about leadership and resilience. Krithika, a seasoned IT leader with over 20 years of experience, reveals her strategic playbook for thriving in high-growth tech environments. Discover how she transformed her approach during her first 100 days at Pure Storage, focusing on teamwork, collabo...
Sep 04, 2024•18 min•Ep. 72
In this episode, Pari Natarajan, CEO, Zinnov, sits down with Denis Lacroix, President, Amadeus for over 35 years, to explore the thrilling evolution of the travel industry and its transformative impact on the company. Denis recounts the rollercoaster ride through the COVID-19 pandemic, revealing how Amadeus’ pioneering SaaS business model not only helped them survive a 90% revenue drop but also seize unexpected growth opportunities as airlines reevaluated their strategies. Hear how Amadeus turne...
Aug 05, 2024•20 min•Ep. 71
In this captivating episode of the Zinnov Podcast, Pari Natarajan, CEO of Zinnov, gives us an exclusive look inside Broadridge, a powerhouse in financial technology. Pari sits down with Tyler Derr, Broadridge's Chief Technology Officer, and Sheenam Ohrie, the Managing Director of Broadridge Financial Solutions, India. Together, they explore the seismic shifts transforming the Fintech landscape and reveal how Broadridge is not just keeping up, but setting the pace for innovation. Tyler and Sheena...
Jul 24, 2024•25 min•Ep. 70
Can globally distributed software teams truly unlock their full potential through autonomy and collaboration? Peter George, CTO of HMH, joins Nilesh Thakker, President of Zinnov, to share his battle-tested insights on striking this delicate balance. Discover how to balance autonomy and collaboration in globally distributed software teams. Learn about the transformative impact of AI tools on software engineering and content creation Peter dives deep into the transformative power of cutting-edge A...
Jul 04, 2024•10 min•Ep. 69
w ith Jennifer Goschke, VP & Country Leader, 7-Eleven Global Solution Center - India; Prashanti Bodugum, Vice President - Engineering, U.S. Omni Platforms, and Tech, Walmart Global Tech; and Monica Pirgal, Managing Director, Neiman Marcus India Behind every successful business is a leader with a story. But how often do we get to hear it? The latest episode of "Women in the Mirror" offers a rare glimpse into the lives of three inspirational women leaders shaping the Retail GCC landscape. Join...
Jul 02, 2024•35 min•Ep. 68
Imagine your workforce as a vast, untapped oil field. While there's potential there, but without the right tools and insights, you might be missing the most valuable resources. This episode of Zinnov Podcast's Business Resilience Series features Sam Fletcher, Head of Talent Intelligence at PayPal, who shares his expertise on adapting talent strategies for remote/hybrid work models, identifying critical skill gaps within a workforce, and leveraging global talent pools for innovation and competiti...
Jun 05, 2024•27 min•Ep. 66
In this episode of the Business Resilience Series, Pari Natarajan, CEO, Zinnov talks to Gilles Mabire, Chief Technology Officer, and Lata Chembrakalam, Vice President and Head of India Technology Center at Continental who provide insights into how the automotive technology company is adapting to industry disruptions like electric vehicles, autonomous driving, and new mobility services. The leaders discuss: Leveraging AI for product innovation and development processes, fostering a culture of inn...
May 29, 2024•28 min•Ep. 67
How does a 170-year-old derivatives marketplace keep pace with changing customer needs and rapidly evolving technologies? Join host Pari Natarajan, CEO, Zinnov, as he talks to Sunil Cutinho, CIO, CME Group and Prabhuram Duraiswami (PD), India Center Head, CME Group - the leaders spearheading the company's cutting-edge engineering efforts. Hear first-hand how CME Group has built a 700+ member strong global technology workforce, with India playing a crucial role. PD and Sunil pull back the curtain...
May 15, 2024•30 min•Ep. 65
Three powerhouse women leaders. Three different stories. Many reflections. The latest podcast series from Zinnov's stable, "Woman in the Mirror," takes you through the lives of women who have ascended to leadership roles. It explores their journeys juggling work, family, and everything in between. We have come a long way from fighting for 'a room of one's own,' being the only woman in the boardroom, to now witnessing a rise of women in leadership roles. But what drives the women who made it to t...
May 01, 2024•34 min•Ep. 64
Can AI make Healthcare more equitable? How accurate is AI to make healthcare diagnoses? Is it hard to retain talent for AI in Healthcare companies? Amit Phadnis, Chief Innovation and Technology Officer of RapidAI, a leading healthcare AI company in conversation with Pari Natarajan, CEO, Zinnov answers these questions in this episode of the Zinnov Podcast Business Resilience Series. Amit talks about transforming acute neurological care by quickly and accurately identifying disease states and how ...
Apr 24, 2024•23 min•Ep. 63
