328: Are You Making This Mistake with New Customers?
Episode description
Here’s an important question I want you to ask yourself –
Are you asking your new customers to promote your business too early in your relationship with them?
If yes, then listen to this episode to learn why this could be damaging your business.
Here’s why…
Although you have the right intentions, it creates the psychological impact that they are not as important to you anymore.
Today, I’ll teach you how to create memorable experience for your new customers and when to ask them for help.
Episode Quotes
"The goal is to create a memorable experience for your customers."
"Memorable experiences don't take a lot of money or effort to create."
Listen to Learn
01:12 - Stop asking new customers to promote your business
04:57 - The relational bank account concept
07:03 - Creating memorable experience for your customers
13:53 - When to ask people for help