How to Tell People What They Don’t Want to Hear

In this episode, Jane Gunn joins us once again to share her advice on how you can say no. Most people don’t want to hear rejection. Jane talks about what you can do to avoid triggering others with what you say. Avoid a cycle of conflict by taking your time to respond and not react. She also discusses the many fears you might have as a professional saying no. Learn to set your boundaries and maintain them when you know how to say no.

If you’re worried about how your refusal or rejection might cause conflict, then listen to this episode and learn to say no.

Here are three reasons why you should listen to the full episode:

1. Understand the importance of a clear and thought-out message when you are saying no.
2. Learn how you can create a psychologically safe environment where you can say no without fear of judgement.
3. Find out what you can do when someone isn’t happy with your refusal.

Episode Highlights

[05:42] Hearing Both Sides

[09:26] Strong Perceptions

[15:18] Problem-solving Process

[20:32] The Principle of Self-Determination

[24:16] Clearly Saying No

[30:37] Standing By Your Values and Virtues

[35:57] Opening Up Conversations

[41:25] Psychologically Safe Environments

[48:09] Responding to Unhappy Reactions

[50:45] Making Asking Easier

[01:01:29] Jane and Rachels’ Top Tips

Resources

• Download our Overwhelm SOS Toolkit
• Listen to more episodes from the You’re Not A Frog Podcast: 
• Episode 123: How to Live With No Regrets with Georgina Scull
• Episode 130: How to Say F**k It and Become Ridiculously Relaxed (Even about Stuff That REALLY Matters) with John C. Parkins
• Other You Are Not a Frog episodes with Jane Gunn
• Episode 23: How to Do Conflict Well with Jane Gunn
• Episode 37: How to Manage Conflict During COVID with Jane Gunn
• Episode 96: How to Deal With Difficult Meetings with Jane Gunn
• Regrets of the Dying by Georgina Scull
• F**ck It by John Parkin
• Connect with Jane on her website or through her email. 
• Learn more about Jane’s 6-week course about mediation
• Reach out to Rachel at [email protected] 
• Sign up to get your CPD workbook for this episode

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