In this episode of the WLEI Podcast, we talk with Fabrice Bernhard and Catherine Chabiron. Fabrice is the co-founder of Theodo, a fast-growing software company, and Catherine is the author of the new book, Learning to Scale at Theodo: Growing a Fast and Resilient Company . Fabrice and Catherine share how Theodo has seamlessly integrated lean thinking into its management system enabling it to grow rapidly while maintaining a customer-first mindset and ship quality software. During the conversatio...
Oct 31, 2023•43 min•Ep. 69
In this episode of the WLEI Podcast, we speak with Mehmet Gur, Senior Director of Operations Engineering at DHL eCommerce. He has been leading the company's next-generation automation efforts. Since the pandemic, DHL eCommerce – DHL's business-to-consumer unit – has faced dramatic increases in volume. This surge required new automation technology to meet customer demand and heightened expectations regarding delivery speed. Mehmet oversees a large team of technical engineers tasked with meeting t...
Oct 24, 2023•37 min•Ep. 68
In this episode of the WLEI Podcast, we speak with Jay Multanen and Jared Ragozzine from Bestbath, a manufacturer specializing in showers and bathtubs for both commercial and residential buildings. Jay is the co-CEO, while Jared is Director of Lean and Continuous Improvement. During the conversation we touch on: Organizational Transformation: Gain insights into how Bestbath has built a problem-solving culture through methodical structural changes and targeted people development strategies. Compe...
Oct 10, 2023•52 min•Ep. 67
In the latest episode of the WLEI podcast, we delve into hoshin kanri (strategy deployment) with Otto Funke and Joseph Tamayo from GlobalFoundries, a global leader in semiconductor manufacturing. Otto has overseen the strategic planning process at one of GlobalFoundries' production facilities for sixteen years. He will share insights on how the site has developed a robust process that has withstood leadership changes. Alongside Joseph, they will explore how this process creates alignment around ...
Oct 03, 2023•41 min•Ep. 66
In the latest episode of the WLEI podcast, we explore the topic of organizational change with Dr. Lynn Kelley, former vice president of supply chain and continuous improvement at Union Pacific Railroad and author of the new book Change Questions . Kelley posits that there is no such thing as a fixed plan for a successful transformation. Leaders must approach change situationally, recognizing they face unique challenges no single method could address. In her book, she proposes a series of questio...
Sep 05, 2023•49 min•Ep. 65
In the latest episode of the WLEI podcast, we take a deep dive into a new venture whose goal is to rekindle America’s industrial tradition. Re:Build Manufacturing was founded by former Amazon executive Jeff Wilke in 2021. We sat down with its CEO Miles Arnone and Chief Lean officer Bonnie Davis to learn about Re:Build Manufacturing’s purpose and how it fulfills it. For decades U.S. manufacturers swept up by the opportunity to maximize profits with low-cost labor have been offshoring manufacturin...
May 09, 2023•52 min•Ep. 64
While Lean can trace its direct roots to the production system launched by Toyota more than 50 years ago, its timeless appeal translates into immediate practical countermeasures in a surprising number of situations. What A Unicorn Knows , a terrific new book by authors Matt May and Pablo Dominguez, proves this by presenting a comprehensive application of lean principles that couldn’t be more timely. Join us for their conversation with WLEI host Tom Ehrenfeld for a wide-ranging exploration of the...
Apr 18, 2023•39 min•Ep. 63
What is the best way to tackle complex problems? Getting better at this perennial challenge certainly fuels the beating heart of lean practice. It is the key theme in author Paolo Savaget's new book, The Four Workarounds: Strategies from the World’s Scrappiest Organizations for Tackling Complex Problems . He discusses his findings with WLEI host Tom Ehrenfeld.
Mar 07, 2023•49 min•Ep. 62
Lean practice has always coexisted with technology that enables the human operators to do their job better—in the service of delivering more value with less waste to the customer. But do today’s digitized, information-saturated, workplaces provide so much assistance that the machines actually get in the way? In his new book, Augmented Lean, co-author Natan Linder talks with WLEI host Tom Ehrenfeld about how Tulip, the company he co-founded to provide a “human-centric framework for managing front...
Feb 14, 2023•45 min•Ep. 61
Lean veteran Billy Taylor, author of the new book The Winning Link: A Proven Process to Define, Align, and Execute Strategy at Every Level, discusses with WLEI Host Tom Ehrenfeld how to cultivate "extreme leadership" as a means of building a cohesive and top-tier organization. Bill shares a "connected operating system" that, he says, helps people and organizations define and achieve ambitious goals. He learned and developed this approach through decades of success at Goodyear Tire & Rubber Co....
Oct 28, 2022•37 min•Ep. 60
Organizing a restaurant kitchen is a daunting task to think about. Find and establish the problems at hand, implement an improved process to adhere to those problems. It all lends itself towards increased profitability, more respect for the workers with emphasis on value-creating work, increased tact-time; but its also much easier said than done. A flagship restaurant worked with LEI coaches and learned to increase their profitability through the lens of storytelling, where each piece is an inna...
May 18, 2022•12 min•Ep. 59
Regret, the pervasive and often toxic emotional mess most of us invariably experience, need not be so painful, says best-selling author Dan Pink. In fact, his new book The Power of Regret counsels readers to deliberately view regret as a process that can be examined in a way to help us all lead better lives. This WLEI podcast with host Tom Ehrenfeld explores how Pink came to this conclusion and explores parallels between his approach to processing regret and Lean’s mindful approach to framing pr...
Apr 27, 2022•36 min•Ep. 58
In 2021 Toyota Motor became the first manufacturer from outside the United States to sell the most cars in the USA. While this news hook may very well prove to be transient, it raises key issues about what has accounted for the company’s success. What aspects of Toyota’s vaunted production system, which is foundational for lean, have supported its success? How does Toyota’s approach contrast with a company such as Tesla ? How can companies productively balance the need to develop products that d...
Jan 27, 2022•51 min•Ep. 57
In this episode of the WLEI Podcast, Matt Savas sits down with LEI President Josh Howell and Richard Vellante, Executive Director of Community and Training Events at LEI. They discuss the labor shortage and recent supply chain issues with the perspectives and intuition, as well as addressing recent blames towards lean within the supply chain industry. Leadership is at the center of these topics, with Rich's experience as an Executive Chef lending some hands on nuance to the conversation. Leaders...
Nov 29, 2021•37 min•Ep. 56
How much of your work time do you spend doing actual work that leverages what you do best? And how much of your invaluable time and focus is chipped away by myriad distractions—of which the most pernicious might be email and its constant demand for your attention. I’m Tom Ehrenfeld, host of the Lean Enterprise Institute’s WLEI podcast. I spoke with author Cal Newport about his newest book, A World Without Email, where he challenges us to rethink why we need to be constantly plugged into communic...
Jul 26, 2021•44 min•Ep. 55
As we slowly emerge from the long pandemic, LEI and colleagues like the Good Jobs Institute are deeply committed to helping produce decent jobs. In this conversation, LEI President Josh Howell spoke with Executive Director Sarah Kalloch of the Good Jobs Institute about ways they are both working to help foster good work. WLEI Host Tom Ehrenfeld moderated this conversation. Download a transcript of the conversation here ....
Jun 28, 2021•1 hr 5 min•Ep. 54
Roger Martin’s terrific new book When More is Not Better proposes tangible suggestions for broadening the economic gains from democratic capitalism. He critiques the concentration of wealth and power that decades of what he calls America’s Obsession with Economic Efficiency have generated, proposing tangible measures for business leaders, politicians, educators and citizens to pursue. In this conversation with LEI Host Tom Ehrenfeld, Roger explores lean-adjacent measures that complement his mess...
May 24, 2021•41 min•Ep. 53
Lean done right can dramatically boost the value of any enterprise over the long term, argues Cliff Ransom. For decades Cliff has been analyzing the value of companies by researching and above all visiting them to suss out the integrity of their lean practice. His detailed reports (by his firm Ransom Research) on the performance of companies such as Danaher, GE, Fortive, and many others are closely followed by a passionate slice of the investment world. The following conversation drills down int...
Apr 26, 2021•51 min•Ep. 52
Thomas Wedell-Wedellsborg makes a bold promise in his new book, What’s Your Problem? (Harvard Business Review Press, 2020). He seeks to upgrade people’s ability to solve problems by understanding how to solve the right problems. Learning to reframe problems can help people to stop chasing the wrong solutions, better understand what they are grappling with, and, in some cases find radically better solutions. Join us in listening to his insights on ways that everyone can boost their ability to sol...
Mar 22, 2021•46 min•Ep. 51
The global pandemic coupled with profound structural economic shifts are two daunting challenges reinforcing the need for a powerful method of framing and facing crucial problems today. Over the past year, our monthly podcast WLEI has aired conversations with Jim Womack, Dan Jones, Karen Gaudet, and other thought leaders exploring the power of lean—and adjacent schools of thought—as a source of promising countermeasures. Lean can help people face problems both large (reviving healthy enterprise ...
Feb 22, 2021•38 min•Ep. 50
Professor Jeffrey Liker’s The Toyota Way: 14 Management Principles From the World’s Greatest Manufacturer has proved to be one of the most influential books of the lean movement—and beyond. Last month he published a revised second edition of this classic resource, bringing new thinking and context to his explanation of what makes this system so dynamic and enduring. Liker explains his emphasis on what scholar Takahiro Fujimoto calls its “superior evolutionary learning capability,” providing more...
Jan 25, 2021•44 min•Ep. 49
The long-term success of companies like Danaher, Fortive, Herman Miller, Parker Hannifin and many others, have all validated the power of lean thinking and practice. But if that’s the case, why aren’t there more exemplars? And why do so many companies either intentionally misconstrue Lean, or fail to realize its full promise over time? Long-time Lean veteran Mark Deluzio has recently published Flatlined: Why Lean Transformations Fail and What to Do About It . Join him, Art Byrne, Jim Womack and ...
Nov 23, 2020•1 hr 1 min•Ep. 48
“It’s only a failure if you don’t learn,” says Mr. Isao Yoshino, who shared many key lessons from his career at Toyota with Katie Anderson, who based her new book Learning to Lead, Leading to Learn on his experience and insights. Join us for a podcast with host Tom Ehrenfeld that explores the lessons gleaned from his career at Toyota. Download a complete transcript of the conversation here: https://www.lean.org/Search/Documents/597.pdf...
Oct 26, 2020•40 min•Ep. 47
Lean has always promised great improvements for health care providers, but has there been a personal element that has been lacking to date? In this episode of WLEI, two healthcare giants, Kim Barnas and John Toussaint, will share a key insight from their new book Becoming the Change: they argue that personal transformation on the part of healthcare leaders plays a vital role in broader organizational change. Listen in for insights and advice on how to help your lean effort. You can download a tr...
Sep 28, 2020•34 min•Ep. 46
As all of us try to figure out how to work in this pandemic-tinted world, lean practice suggests a few practical approaches. In this special edition of WLEI, the podcast of the Lean Enterprise Institute LEI’s Josh Howell, Matt Savas, and Masia Goodman talk about how the design of the upcoming Virtual Lean Learning Experience taps into lean ways of learning and leverages the latest learning technologies. You can download a transcript by copying the following URL into your browser: https://www.lea...
Aug 26, 2020•26 min•Ep. 45
Industry 4.0 is not a disruptive force that makes TPS irrelevant, but rather can be an enabler that builds on lean culture and thinking. What principles should lean companies prioritize as they introduce digital tools into their work? Lean thinkers Jeff Liker and Jim Morgan start with the basics of people, processes, and purpose. Listen in to their thoughts as they discuss the TPS-Industry 4.0 mashup with Host Tom Ehrenfeld in this latest episode of WLEI. You can read and download a complete tra...
Aug 24, 2020•35 min•Ep. 44
Over the past five years, the Lean Global Network’s Lean Healthcare Initiative has carried out extensive research in eight hospitals across five countries, and recently published the white paper, "5 Guiding Principles to Transform Healthcare." In this podcast, LEI Senior Coach and white paper co-author Alice Lee shares insights into the research conducted by this group of “tailors” (individuals who saw patterns and helped identify how to apply them). She expands on the five guiding principles th...
Jul 27, 2020•27 min•Ep. 43
Regardless of how well you track tangible metrics in your workplace, neglecting underlying emotions has enduring costs, says Susan David, author of the best-selling book Emotional Agility. Many performance gaps are partly caused by human factors—underlying conditions that don’t necessarily show up on Pareto charts, yet have as much relevance and bearing on business outcomes as other common gaps that are identified as problems to address. Join this WLEI podcast for a wide-ranging conversation abo...
Jun 22, 2020•36 min•Ep. 42
"What will the world look like when Covid-19 recedes, and what role will Lean play? According to Lean Pioneer Dan Jones, Lean can play a key role in shaping the emerging economy in numerous ways—not simply boosting performance of legacy assets of mass production, but also helping to scale up new technologies much faster through several generations with user feedback. “Most significantly, it can mobilize the creative contribution of everyone, including users, to develop very different and sustain...
May 25, 2020•26 min•Ep. 41
"What is the role of a lean leader, and what is the humbling daily work that goes into this task? How can one humbly assume the very ambitious role of leading others in earnest lean practice? And how does one prepare for heroic actions by creating a steady cadence of productive daily habits? These are the types of questions explored by Karen Gaudet in her new LEI book titled Steady Work. Tune in to her podcast with Tom Ehrenfeld here."
Apr 27, 2020•39 min•Ep. 40
