Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 401 features Gary, 9-1-1 Coordinator and Training Officer at Warren County Communications Center, New Jersey. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitter | Web Episode topics – Gary's 9-1-1 story Catching that 9-1-1 bug The call that breaks And more As always, if you have any comment...
Sep 01, 2021•1 hr 32 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 400 features Open Mic stories from Imagine Listening and this episode was recorded live at the 2021 NENA conference. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitter | Web Episode topics – Open Mic Stories As always, if you have any comments, questions, or you would like to be a guest on ...
Aug 25, 2021•38 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 399 features stories from the #IAM911 movement and this episode was recorded live at the 2021 NENA conference. WARNING - IF YOU HAVE PTSD OR HAVE SUICIDAL TENDENCIES YOU ARE LISTENING AT YOUR OWN RISK. LISTENER DISCRETION IS ADVISED. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitter | Web ...
Aug 20, 2021•37 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 398 features Open Mic stories from Imagine Listening and this episode was recorded live at the 2021 NAVIGATOR conference. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Episode topics – Open Mic Stories As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@g...
Aug 11, 2021•27 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 397 features stories from the #IAM911 movement and this episode was recorded live at the 2021 NAVIGATOR conference. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Episode topics – #IAM911 Stories As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.co...
Aug 08, 2021•36 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 396 features Mandy, Communications Director, Richland County Sheriff's Office, IL. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Episode topics – Mandy's 9-1-1 story From Dispatch to Communications Director What it takes And more As always, if you have any comments, questions, or you would like to be a guest on the show, ple...
Jul 30, 2021•58 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 395 features Lindsay and Theresa, 9-1-1 Professionals at Watertown PD, South Dakota. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Episode topics – Lindsay's 9-1-1 story Theresa's 9-1-1 story I'll show you Teamwork And more As always, if you have any comments, questions, or you would like to be a guest on the show, please em...
Jul 30, 2021•1 hr 4 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 394 features Ryan, emergency communications officer and EMDQ - Idaho State Communications Center. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Episode topics – Ryan's 9-1-1 story From video games to surveillance A cardiac arrest at a conference And more As always, if you have any comments, questions, or you would like to be...
Jul 21, 2021•1 hr 3 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 393 features Christy Warren, Retired Firefighter and creator/host of The Firefighter Deconstructed Podcast. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Fire Fighter Deconstructed Podcast - Facebook | Twitter | Web Episode topics – Christy's Public Safety Story From med school to EMT The switch to Fire Christy's PTSD story ...
Jul 16, 2021•1 hr 33 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 392 features Ricardo Martinez, creator/host of the podcast. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Episode topics – Sometimes you need a voice Blue Toyota Tercel 4th of July Baby The newspaper As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcas...
Jul 07, 2021•1 hr 2 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 391 features Kathryn, Shift Supervisor with Baldwin County 9-1-1, Alabama. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Episode topics – Kathryn's 9-1-1 story Early training Kathryn's first cardiac arrest Knowing when to ask for help As always, if you have any comments, questions, or you would like to be a guest on the...
Jun 30, 2021•1 hr 9 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 390 features Open Mic stories shared for Imagine Listening during Dare to be Great 3. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Episode topics – Open Mic stories As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com ....
Jun 28, 2021•37 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 389 features #IAM911 stories shared for Imagine Listening during Dare to be Great 3. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Episode topics – #IAM911 stories As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com ....
Jun 23, 2021•39 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 388 features Ricardo Martinez, creator/host of the podcast. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Episode topics – The waitress Stranger Triggers Textbook CPR And more As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com ....
Jun 18, 2021•45 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 387 features a preview of Dare to be Great 3 and a reflection on the first two virtual conferences. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Episode topics – DTBG3 Preview & Reflection As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmai...
Jun 11, 2021•51 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 386 features Jeff Troyer, Executive Director with Kalamazoo County Dispatch Authority and this is an INdigital exclusive episode. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Episode topics – Jeff's 9-1-1 story Early training Communicating with child caller When a call is meant for you And more As always, if you have a...
Jun 01, 2021•1 hr 15 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 385 features the Power of Storytelling from the 2021 VA NENA/APCO conference. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Episode topics – It's a blessing The #IAM911 Movement Project IAM911 And more As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodc...
May 26, 2021•38 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 384 features Kelly, CTO with Jefferson County 911 Communications out of Kansas. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Episode topics – Kelly's 9-1-1 story Early training A cardiac arrest for the first call Building a connection with callers And more As always, if you have any comments, questions, or you would li...
May 20, 2021•1 hr 11 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 383 features funny 9-1-1 stories from Open Mic that were shared during an Imagine Listening session at the 2021 Be the Difference conference. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Episode topics – Open Mic stories As always, if you have any comments, questions, or you would like to be a guest on the show, please...
May 19, 2021•32 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 382 features stories from the #IAM911 movement that were shared during an Imagine Listening session at the 2021 Be the Difference conference. WARNING - IF YOU HAVE PTSD OR SUICIDAL TENDENCIES, YOU ARE LISTENING AT YOUR OWN RISK. THE STORIES YOU ARE ABOUT TO HEAR ARE ALL TRUE AND COME FROM THE DISPATCHERS WHO LIVED THEM. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Rap...
May 05, 2021•54 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 381 features Brett Wrenn, Customer Success Manager at Carbyne. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Episode topics – Brett's 9-1-1 story Early training The impact of our calls Technology and 9-1-1 And more As always, if you have any comments, questions, or you would like to be a guest on the show, please email ...
Apr 28, 2021•1 hr 9 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 380 features Edie DeVilbiss, Shape Good Habits (former dispatcher out of Colorado.) Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Episode topics – Edie's 9-1-1 story Early training A call to serve Shape Good Habits And more As always, if you have any comments, questions, or you would like to be a guest on the show, plea...
Apr 21, 2021•1 hr 10 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 379 features Joni Harvey, Michigan State 9-1-1 Administrator and this is an INdigital exclusive episode. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Episode topics – Joni’s 9-1-1 story 9-1-1 hits home A rare thank you And more As always, if you have any comments, questions, or you would like to be a guest on the show,...
Apr 17, 2021•1 hr 6 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 378 features Donald Clark, Systems Administrator, Monterey Co. Emergency Communications, CA and this is a RapidDeploy exclusive episode. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Episode topics – Donald’s 9-1-1 story When the call drops Technology, 9-1-1, and a global pandemic And more As always, if you have any com...
Apr 16, 2021•1 hr 9 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 377 features Captain Kevin Haight, Idaho State Police. Special thanks to INdigital and RapidDeploy Episode topics – Kevin's 9-1-1 story Growing up Public Safety Early training Reclassification/Thesis And more As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com....
Apr 15, 2021•1 hr 13 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 376 features Adam Timm, Head of Change Management at RapidDeploy. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Episode topics – Recap with Adam Stress and Resilience NPSTW2021 And more As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com ....
Apr 12, 2021•1 hr 1 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 375 features Kaitlin Jordan, law enforcement dispatcher, and public education specialist, Charleston County Consolidated 9-1-1, SC. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Episode topics – Kaitlin's 9-1-1 story In pursuit of the job Early training The importance of public education And more As always, if you have ...
Apr 08, 2021•1 hr 5 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 374 features Charlie Cullen, Technical Services Director for the UCSF Police Department, CA. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Episode topics – Charlie's 9-1-1 story Early training Calls that stick 9-1-1 tech of old to present And more As always, if you have any comments, questions, or you would like to be a...
Mar 31, 2021•1 hr 1 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 373 features Monique, Deputy Director, Cheyenne County Emergency Communications, Nebraska. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Episode topics – Monique's 9-1-1 story Early dispatch fears Training and moving up An impact story And more As always, if you have any comments, questions, or you would like to be a gu...
Mar 24, 2021•1 hr
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 372 features Dawn, 9-1-1 Lead Dispatcher with Davis County, Utah, and Instructor with the Denise Amber Lee Foundation. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Episode topics – Dawn's 9-1-1 story Interview dispatchers as a child who wanted to be a dispatch Trials of home life Training for a greater good And more As...
Mar 17, 2021•1 hr 3 min
