Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 431 features Amanda, Communications Technician with Stark County out of Ohio and this is a Carbyne exclusive episode. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitter | Web Episode topics – Amanda's 9-1-1 story Falling in love with dispatch Calls that stick The need for debriefings and a ...
Mar 19, 2022•1 hr 17 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 430 features Lee Ann Magoski, Director of Emergency Communications, Monterrey County, California. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitter | Web Episode topics – Lee Ann's 9-1-1 story From explorer cadet to dispatch Taking calls on day 1 Inspired to make change in public safety An...
Mar 14, 2022•31 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 429 features Monica Kirk, Supervising Public Safety Dispatcher, San Jose Fire Department, California. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitter | Web Episode topics – Monica's 9-1-1 story A surprise application From wedding coordinator to dispatch Others see us even when we don't A...
Mar 08, 2022•1 hr 10 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 428 features Wendy Hummell, retired detective, podcast host and creator of Guns & Yoga. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitter | Web More Information - Wendy Hummell - Web Guns & Yoga Podcast - Podbean Episode topics – Wendy's 9-1-1 story Early training From Agent to Det...
Mar 04, 2022•1 hr 15 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 427 features Melanie Neal, Executive Director with Guilford Metro 9-1-1 out of NC. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitter | Web Episode topics – Melanie's 9-1-1 story From the SO to dispatch The loss of a family Reclassification and beyond And more As always, if you have any com...
Feb 24, 2022•1 hr 2 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 426 features Veronica Neal, Partner Development Representative with Virtual Academy. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitter | Web Episode topics – Veronica's 9-1-1 story From coffee to dispatch An 18 wheeler crash & a homicide suspect A serial bomber And more As always, if y...
Feb 17, 2022•1 hr 10 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 425 features my Keynote presentation from the 2022 Be the Difference conference. The incident in this story is used as a way to compare real life experience to what we deal with in dispatch and how we can overcome. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitter | Web Episode topics – An...
Feb 08, 2022•31 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 424 features Lauren Sisler, ESPN Sportscaster, and Inspirational Speaker. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitter | Web Episode topics – Lauren's story Losing her parents at 18 The power and will to move forward When life comes full circle And more As always, if you have any comm...
Feb 03, 2022•1 hr 22 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 423 features Keely, Executive Director with Mountain Valley Communications Center, NJ. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitter | Web Episode topics – Keely's 9-1-1 story Challenged accepted Firm training Debriefings and recognition And more As always, if you have any comments, qu...
Jan 24, 2022•1 hr 15 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 422 features Rachel Hein, ECRC Supervisor with Intrado. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitter | Web Episode topics – Rachel's 9-1-1 story Advanced training from the womb A public safety family The importance of Intrado's ECRC And more As always, if you have any comments, questi...
Jan 19, 2022•59 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 421 features Jennifer Poole, Senior Public Safety Regional Manager with RapidSOS. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitter | Web Episode topics – Jennifer's 9-1-1 story Early training Understanding what dispatcher's go through From dispatch to Industry Partner As always, if you ha...
Jan 13, 2022•1 hr 4 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 420 is a live Open Mic broadcast with stories shared by the audience and those who attended the 2021 MPSTC. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitter | Web Episode topics – Open Mic/funny 9-1-1 stories As always, if you have any comments, questions, or you would like to be a guest ...
Jan 05, 2022•1 hr 3 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 419 features #IAM911 stories from an Imagine Listening session at the 2021 Michigan Public Safety Telecommunications Conference back in October. WARNING - IF YOU SUFFER FROM PTSD OR HAVE SUICIDAL TENDENCIES YOU ARE LISTENING AT YOUR OWN RISK. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitt...
Dec 28, 2021•43 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 418 features Jamie, Deputy Director at Stephens County 9-1-1 in Georgia. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitter | Web Episode topics – Jamie's 9-1-1 Story Early training From Supervisor to Deputy Director The impact of being an empath And more As always, if you have any comments...
Dec 15, 2021•1 hr 6 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 417 features Erin, Operations Manager with Northwest Central Dispatch System out of Illinois. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitter | Web Episode topics – Erin's 9-1-1 Story Early training From Frontline to Operations Manager IAED Dispatcher of the Year Knowing when to ask for ...
Dec 08, 2021•1 hr 7 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 416 features Tyler, former dispatcher out of Minneapolis 9-1-1. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitter | Web Episode topics – Tyler's 9-1-1 Story Early training Working multiple public safety disciplines Working during the 2020 protests & riots And more As always, if you hav...
Nov 30, 2021•1 hr 39 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 415 features Christa Poyorena, Dispatcher at Genesee County 9-1-1, MI. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitter | Web Episode topics – Christa's 9-1-1 Story Early training Calls that change you A callers final plea And more As always, if you have any comments, questions, or you wo...
Nov 23, 2021•1 hr 13 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 414 features Tim Prugh, Retired Dispatch, South Bend City and St. Joe County. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitter | Web Episode topics – Tim's 9-1-1 Story Early training Hearing loss in dispatch What to look out for And more As always, if you have any comments, questions, or ...
Nov 18, 2021•1 hr 26 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 413 features Julie Buckingham, Program Director with RQI. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitter | Web Episode topics – Julie's 9-1-1 Story Ride along shoot out Training and feeling comfortable The continued practice of CPR And more As always, if you have any comments, questions...
Nov 09, 2021•1 hr 6 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 412 features Madison, Kayte, Kendra, and Shelby of Ada County Sheriff's Office, Boise, Idaho and West Valley. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitter | Web Episode topics – Madison's 9-1-1 Story Kayte's 9-1-1 Story Kendra's 9-1-1 Story Shelby's 9-1-1 Story ARVP Program And more A...
Nov 04, 2021•1 hr 15 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 411 features Roxy, Director at Lyon County 9-1-1 out of Kansas and this is a Carbyne exclusive episode. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitter | Web The Past and Future of 9-1-1 - Written by Roxy Van Gundy Episode topics – The Past and Future of 9-1-1 9-1-1 is still not availabl...
Oct 29, 2021•1 hr 1 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 410 features a panel of 9-1-1 professionals as they share stories of the power of video to 9-1-1. This is a Carbyne exclusive episode. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitter | Web Episode topics – 9-1-1 professional panel discusses the power of video to 9-1-1 through real-life s...
Oct 28, 2021•1 hr 27 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 409 features Sara Pagel, former 9-1-1 dispatcher, and Functional Health Practitioner with Thin Line Consulting. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitter | Web Episode topics – Sara's 9-1-1 story The good and bad of training Line of duty death From dispatch to Thin Line Consulting ...
Oct 19, 2021•1 hr 20 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 408 features Kallie, Communication Officer, Training, and TAC Assistant with New Madrid PD, Missouri. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitter | Web Episode topics – Kallie's 9-1-1 story Growing up 9-1-1 w/mom A call that made an impact from the inside How our experiences can help...
Oct 05, 2021•1 hr 7 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 407 features Leslie Whitham of RapidSOS, and Doug Showalter of Showalter & Company. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitter | Web Episode topics – What's new with Leslie What's new with Doug 9-1-1 Technology How reactions to situations in dispatch can impact others And more A...
Sep 28, 2021•43 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 406 features Hilary, Dispatch Shift Supervisor, Rockport/Aransas Co. 9-1-1, TX. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitter | Web Episode topics – Hilary's 9-1-1 story Early calls An active shooter Taking on the challenge of 9-1-1 & learning And more As always, if you have any co...
Sep 21, 2021•25 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 405 features Sierra, Senior Regional Communications Officer, Idaho State Police and this episode was recorded live at the 2021 NENA conference. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitter | Web Episode topics – Sierra's 9-1-1 story In dispatch with mom A ride along at 13 A love for t...
Sep 15, 2021•37 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 404 features Jessica, 9-1-1 Dispatcher, Marshall County 9-1-1, Kentucky. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitter | Web Episode topics – Jessica's 9-1-1 story Early calls A new perspective Triggers And more As always, if you have any comments, questions, or you would like to be a ...
Sep 10, 2021•43 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 403 features Jacob, Lead Dispatcher, IT, Carter County 9-1-1, TN. Make sure to check out FatguyzBBQ on YouTube https://www.youtube.com/channel/UC24K1umgTlPQLQzSs3-DEEA Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitter | Web Episode topics – Jacob's 9-1-1 story An early love for dispatch BB...
Sep 08, 2021•53 min
Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 402 features Vickie, Lead Public Safety Dispatcher, Banning PD out of California. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitter | Web Episode topics – Vickie's 9-1-1 story Early Public Safety as an Explorer Hard calls & Training And more As always, if you have any comments, questio...
Sep 06, 2021•1 hr 17 min
