A conversation with Neil O'Brien

In this week’s episode of The Business Clubhouse Conversations I chat with Neil O’Brien of Accentis Ltd.

We talk about how Neil made the leap from working 60+ hour weeks as an employee and having very little time with his family to being the owner of not just one but three successful businesses, and being able to enjoy life! There’s an insight into how Neil’s experiences at Hillsborough and, later, an accident that left him in Intensive Care followed by a recovery that took two years made him appreciate the need to take risks and seize every opportunity.

Neil also explains why it’s so important to understand what your customers want and attune your services to help them achieve their goals, whilst also understanding what makes you happy and making sure that you do more of it!

Finally, we talk about getting to know what makes your team tick and why it’s essential to get inside their heads in order to get the best from them and ensure that everyone pulls together to get the best for your customers.

Neil can be contacted at [email protected]