If we took the money...(Wes)
Wes tells a funny story about a conversation with an investor.
Wes tells a funny story about a conversation with an investor.
Wil tells a funny camp fire story about Schedulefly and they way we do business.
Wes talks about being old school and focusing on stuff that does not go out of style.
Wil talks about a restaurant he once loved that made some small, seemingly insignificant, changes that actually hurt the customer experience.
Wes talks about mattering and the life long journey of figuring out what really matters.
Wes talks more about competing on features and the race to a big slow mess.
Wil talks more about things we could do but don't and why...
Wes walks through a hypothetical idea from an investor to make Schedulefly successful.
Wil talks about restaurateur Danny Meyer and his approach to hospitality and a call Wil received from someone on his team.
Wes talks about the things being a server taught him about life and business.
Wil talks about a humorous, frustrating experience when re-ordering Schedulefly stationery.
Like Dr. Emmett Brown said best - tiny decisions and interactions made now can have drastic effects on the future. Wes talks about an opportunity that could have erased the future as we know it.
Wil talks about how frequent changes in technology and products can be dreaded by customers who are looking for products and services they can rely on. Useful ones that don't keep changing.
Wil talks about a conversation he had with Van Nolintha - the owner of 2 very successful restaurants.
Wes talks about a lesson that's been learned over and over again - leaving fish to find bigger fish. It rarely ever works.
Wil talks about what makes a great independent restaurant successful - and it's not technology.
Wes talks about a customer that we lost due to them needing more from their scheduling software. Rather than add more software to try and grow with them - we congratulate them and send them on their way - so we can stay focused on the right places
Wil talks about our philosophy on not being here to serve all types of restaurants and why.
Wil talks about sales people and their incentive to bring on new business. In some cases, aggressive sales can actually back fire and tarnish the company's brand.
Wes talks about the the teeny tiny chance that mentioning Schedulefly to a restaurant owner would actually coincide with it being an important problem she is looking to solve. So rather than bother people, we let them find us - when the time is right for them.
Wes talks about features and settings and things that could be added to our software and why we typically leave them out.
Haha - that's what Darth Vader said to Han Solo, Chewbacca and Princess Leia when they surprisingly walked into a room where he sat - in the movie Empire Strikes Back. Will tells the story of a gentleman who surprised him just the same.
Wil talks about our focus on the perfect customer and how we are building a sub culture - or community - of like minded customers. The cool thing is many of them are very similar to us.
Wes talks about doing less and resisting the urge to write more software, add more products and hire more people. Doing so helps Schedulefly stand out from the pack and even causes some to admire how we run our business.
Wil talks about keeping things simple and while most people and companies would like to - it's really tough to do so - especially once success has begun to happen.
Wil talks about the topic of having an exit strategy for your business. Should you have one? Maybe. Maybe not. I guess it depends on what makes you happy.
This is the story of randomly being paired up with another golfer who happened to be a VC that's invested money in one of our competitors. He was actually a great guy.
Wil tells the story of a VC who asked us - shortly after we got started - what we would do with a $1M investment. The answer is great.
Wes talks about how we are raised and taught to compare ourselves (as chlidren and as adults) to other people and also to other businesses. Worrying about other people and what they are doing and to competition is such a huge waste of time and will likely just send you down a unhappy path to a place you never intended to go. It causes decisions to made purely out of fear that end up making you just like everyone else.
Wil tells a story about a company that wanted to purchase Schedulefly and claimed they could easily build a product like ours and compete with us if we didn't sell. We knew better, and he talks about why.