Wil and Wes and the Schedulefly Journey

Under the influence (Wes)

Don't hate the players, hate the game (Wes)

Incremental vs. Exponential growth (Wes)

Wes talks about these and how SF is sort of in between.

Remove the friction (Wil)

Wil talks about creating a competitive advantage by removing the friction and making it easier for customers to do business with us.

Not crossing the line (Wil)

Wil talks about his son's comments about a video game that keeps adding features...

Less reps, more rest (Wes)

Wes discusses a fitness conversation with Wil and how it applies to SF.

Stick with the basics and you'll be just fine (Wil)

Nuff said in the title. Give it a listen.

Talking smack about your competition (Wes)

Wes tells a story of a desperate sounding tactic used by a competitor of Schedulefly.

Drawing a line in the sand (Wes)

Wes talks about drawling a line in the sand and why we choose to do so. The talk mentions a section of a great book called Rework, which can be found here. https://www.amazon.com/ReWork-Change-Way-Work-Forever-ebook/dp/B003ELY7PG

Leaning into our strengths (Wil)

Wil talks about what we do well, what we enjoy and focusing on just those things.

Closing the sale (Wes)

Wes talks about sales people's goals vs the company goals.

No fear (Wil)

Wil talks some more about fear and decision making in our business.

Zero pressure to grow (Wes)

Wes talks about how nice it is to own a business that is under no outside pressure to grow, which consequently is a big reason why we grow.

Authenticity and fear (Wil)

Wil talks about both and how they work for Schedulefly

280K users - 35 support emails and 10 phone calls/day (Wes)

Wes talks about the amount of customer support we have at Schedulefly.

We're it (Wil)

Wil talks about where we fit in an industry with funded competitors. This is awesome.

Why i'll never say yes to this feature (Wes)

Wes talks about a recurring feature request that will never be built at Schedulefly.

Whatever it takes (Wil)

This is a great podcast from WIl on doing whatever it takes (often they are things that don't scale) in the early days of starting a business.

I'm gonna need air cover (Wes)

Wes talks about the phrase guilty by association.

Number 7,000 will be like number 1 (Wil)

Wil talks about our continued excitement for the way we grow and the way we run this business.

One great restaurant at a time (Wes)

Wes talks about how it never gets old signing up one customer at a time. It will never get old and we will never need to speed it up.

It's Ok. I still like you. Remain calm. (Wil)

Wil talks about a free smoothie offer he's cashing in but wonders about the reason for the offer in the first place.

Being like our customer (Wes)

Wes talks about what a good match we are for the customers we serve. In many ways - we operate just like they do.

Start so simple, you're afraid they might laugh (Wes)

Wes tells a story about a buddy and his business and the opportunity he has to helps his customers with really simple, yet PIA, things.

Uh, how does the customer fit into all of this? (Wil)

Wil ponders the reasoning behind grow fast and exit (a venture backed approach) vs building something really valuable over time that makes life better for the customer.

A terrible salesman gets lucky (Wes)

Wes tells the story of showing Schedulefly to our 1st paying customer 10 years ago - a customer who is still with us today.

What's happening in restaurant employee scheduling right now (Wil)

Wil talks about where we fit in our industry in an increasingly crowded market.

Consistency and Repetition (Wes)

Wes talks about the Schedulefly brand.

Hell Yes or No - Cityfly (Wil)

Wil talks about a new tool we've built that took awhile to become a Hell yes.

Thoughts on the future of restaurant employee scheduling (Wil)

Wil talks about our industry and where we fit.