It's so common business owners never taking breaks and in fact spending more time on the tools than their top techs. You tell yourself you care the most and it's your business and you need to set an example but your business cannot move forward if you're doing this, plus you're likely to get burnt out and lose passion for the role. Operating your business like preventing you from gaining the freedom you deserve, if you want to work 9-5 go work for someone and then you won't have the headache of ...
Apr 29, 2024•9 min•Season 24Ep. 4
Staff turnover can be crippling for businesses you put so much time and effort into finding someone and training them and then you're at it again. It's a real problem for a lot of Auto Repair shops in the current climate Rachael delves into ways to help. Also, everyone wants to be tight with their employees, they want to keep them happy and encourage a workplace that people enjoy coming to but what happens when a workshop Owner or Manager has crossed the line from boss into friend and they find ...
Apr 22, 2024•14 min•Season 24Ep. 3
Sometimes you can have enough cash flow in your business to the point where it can be covering up aspects of your management system that could eventually sink your business or cause real problems. Listen in to Coach Dean Evans explaining the hidden cost of a covert cover-up and what you can do to stay on top of it. Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid . Find out more about the Workshop Whisperer - https://work...
Apr 15, 2024•10 min•Season 24Ep. 2
You and your team are sick of working around the clock and still having jobs waiting to get done, enough is enough! Learn how to press pause on that crazy schedule of yours and access your Auto Repair shop so it can start working harder for you and you can work less. Also is your Accountant telling you to push your tax debt? Rach has a bit of a warning for you around this and what is going on with the ATO in the current climate. Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Tita...
Apr 08, 2024•14 min•Season 24Ep. 1
Stop idling on the spot and grow your business by 20% + in 2024 join Rachel to find out how to stop your workshop from running on the spot. Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid . Find out more about the Workshop Whisperer - https://workshopwhisperer.com/ Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success? Head to https://www.workshopwhisperer.com...
Apr 01, 2024•12 min•Season 23Ep. 10
Janelle has spent the last 8 years helping over 100 mechanics start and grow successful mobile mechanic businesses. Her mission is to help Australian's trust mechanics again by changing the lives of hard-working mechanics and guiding them to success. She has achieved that in her own life with a plethora of happy customers and dozens of 5 star reviews across the board. Janelle is also an advocate for Choice of Repairer and actively works on consumer education and lifting the work standards and re...
Mar 25, 2024•12 min•Season 23Ep. 9
Nick Dal Santo first came onto the AFL scene after being drafted to St Kilda at the end of 2001, making his debut in the 2002 season. Since then, he did not look back, playing over 320 games in his career as a skillful midfielder. He was selected in the All-Australian team three times, in 2005, 2009 and 2011. Nick is well regarded and admired for his leadership, engaging in coaching and donating his time to charity and community work. Here Nick shares the true essence of teamwork and the key to ...
Mar 24, 2024•16 min•Season 23Ep. 6
Sometimes we presume things about customers, we can tell ourselves stories like they’re expecting bottom dollar, they only want the minimum service available to get them back on the road again, the list goes on. This is simply not the case, many people want to keep their car in tip top condition it’s so important to them in their day to day lives, they do actually want to be offered more to enable their car to have better performance daily and to make it work at optimum condition to support them...
Mar 18, 2024•10 min•Season 23Ep. 8
Unfortunately in this day and age anyone can review your business on Google, it’s quite a frightening prospect that a competitor or someone you didn’t meet eye to eye with could actually affect your reputation and ultimately your bottom line in this way. Let Rachael guide you through the tricky territory of reviews and your business there are actually things you can do to resolve some problems online. Also ever thought of getting someone else to buy into your business hear about the pros and con...
Mar 11, 2024•9 min•Season 23Ep. 7
Lots of us go from day to day so busy and chasing our own tails. That is one way to do it and there’s nothing wrong with that. You probably often find it impossible to leave the business because there are too many fires to put out on a daily basis. This was life for Chad and Sarah until they changed things up. Listen in to their story on taking the time to develop systems and find out how they did it. Find out about the incredible impact it had on their lifestyle after that and how they went fro...
Feb 26, 2024•9 min•Season 23Ep. 5
What do you do when you get push back from a customer and things get heated or staff don’t toe the line and begin to cause problems for you and the rest of your workshop? Join Dean Evans for his crash course in how to resolve conflict effectively. Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid . Find out more about the Workshop Whisperer - https://workshopwhisperer.com/ Want to find out how The Workshop Whisperer team c...
Feb 19, 2024•15 min•Season 23Ep. 4
Michael Caruso is a Professional racing car driver in the Supercars and TCR Australia Championship. Co-founder and Host of Below the Bonnet Podcast on KAYO Sports. He has turned his passion for motorsport into a living find out his tips on how to do this successfully. Also she’s a husband and father to three beautiful children he says finding balance is so important in life and talks around whys to do it as well as his podcast telling your more than you’ll hear in mainstream media about what’s r...
Feb 12, 2024•11 min•Season 23Ep. 3
Delving into the mind of the Rachael Evans always reaps benefits. Here, Rachel chats about buying cars and machinery at tax time to avoid a big bill. Also, what should you do if a nearby competitor closes down, should you take over their workshop also how do you pick up their customer base? This and more in Workshop Whispers with Rachael Evans. Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid . Find out more about the Wor...
Feb 05, 2024•9 min•Season 23Ep. 2
Charlie Bullis is UK born, living and loving Australia since 2006 and a Motorsport fanatic. Currently a presenter for Hatch NOW, the TA2 Muscle Car Series, Motorsport Reporter, a National campaign driver for with Goodstart early learning and regular writer for Mamamia. Here Charlie shows you how to find success by pin pointing your point of difference and sharing it with the world. She also gives you amazing tips about growing your socials and connecting with your audience to make them resonate ...
Jan 29, 2024•17 min•Season 23Ep. 1
You are selling yourself short. Learn how to make more money by doing the exact same hours, not compromising your service and still walking away with happy customers, Rachael has the answers. Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Platinum Sponsor, Podium , Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid . Find out more about the Workshop Whisperer - https://workshopwhisperer.com/ Want to find out how The Workshop Whisperer team can help put your auto repair ...
Jan 22, 2024•10 min•Season 22Ep. 10
Are you putting out fires daily having to show staff things over and over again then someone quits and it’s complete mayhem. Listen in to how you can build systems to set you free and we’re not talking to someone from a systems business we’re talking to the wife of an auto repair shop owner who did it all herself! Nicola Van Huenen built all her systems for her and her husband's workshop from scratch. Here, Nicola talks about her background in design and marketing, her experience with her worksh...
Jan 15, 2024•15 min•Season 22Ep. 9
Are you sick of missing dinner dates and family occasions? Rachael has advice that will stop you working back overnight. Also are you flagging? Maybe specialisation is the key to success, listen in. Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Platinum Sponsor, Podium , Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid . Find out more about the Workshop Whisperer - https://workshopwhisperer.com/ Want to find out how The Workshop Whisperer team can help put your auto ...
Jan 08, 2024•11 min•Season 22Ep. 8
Maybe you're humming along and you're doing ok but you look at other workshops and think what do I have to do to reach that next level? Brett & Ruth Gillard from Sherson Automotive have taken that leap to the next level and they want to share with you the details of how they did it, listen in. Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Platinum Sponsor, Podium , Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid . Find out more about the Workshop Whisperer - htt...
Jan 01, 2024•9 min•Season 22Ep. 7
Sometimes the customers can put it over us, we’re busy, we want our business to succeed and we don’t under any circumstances want to lose any customers however there is some behaviour you must not tolerate from customers because it’s actually hurting your business. Here we examine why you should never allow vehicles to leave your workshop without payment and what you can do to prevent it. Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Platinum Sponsor, Podium , Titanium Sponsor, ...
Dec 25, 2023•9 min•Season 22Ep. 6
The screws are tightening in every aspect of life at the moment cost of living, rate rises and more so it's only natural that people feel stressed. As a business owner you're already under pressure so this is a really stressful time. Dean Evens is here to help. Use his tips to foster your wellbeing and create a better life for you, your workers and your family. Dive into the psychology of performance and discover how to go from zero to hero and come out elite business owner. Whispering Loudly, T...
Dec 11, 2023•14 min•Season 22Ep. 5
Lots of people see social media as such an important part of their business these days. In today’s episode we delve into social media agencies and whether or not it’s worth employing them. Also how do you build an effective social media presence? Also we dive into Tax Debt and try to help you out. Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Platinum Sponsor, Podium , Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid . Find out more about the Workshop Whisperer - htt...
Dec 11, 2023•11 min•Season 22Ep. 4
Do you ever hear that alarm go off for a gym session and just think 'argh I can't be bothered today', maybe you need to lighten the load on yourself. We go very hard on ourselves as business owners and tick every box known to man but sometimes this isn't helpful. As the Founder of The Meta Project, Olly Wood is known for his ability to see the big picture. Rather than simply encouraging high-performers to do more and work harder, Olly has worked with world leading experts in exercise, nutrition,...
Dec 04, 2023•21 min•Season 22Ep. 3
Brad & Joanne Lowe from Geelong Transport Repairs were doing a great turnover but they were failing to make a good profit and really felt like they were working for nothing. Listen to the steps they took to turn that around and move to a place where they're sitting pretty and really looking forward to planning their future goals as they see everything they've worked towards come to life. Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Platinum Sponsor, Podium , Titanium Sponso...
Nov 27, 2023•14 min•Season 22Ep. 2
Employees can be known to slack off when the boss isn’t around right? You see it in every business but there are things you can do to prevent this happening. We’ll get your shop running smoothly when you’re away! Tune in to find out how! And if you have a question for Rachael, send an email to admin@workshopwhisperer.com with the subject line “Workshop Whisper s”, and she might answer it in an upcoming Workshop Whispers episode. Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Plat...
Nov 20, 2023•9 min•Season 22Ep. 1
Toxic team members left unchecked can destroy a culture you've worked so hard on and of course effect your bottom line, significantly. Gain insight into how you can manage toxic team members with Dean Evans and stop ignoring a problem that will cost you dearly if left unchecked or dealt with incorrectly. Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Platinum Sponsor, Podium , Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid . Find out more about the Workshop Whispere...
Nov 13, 2023•12 min•Season 21Ep. 10
What makes an aftermarket giant? Join Rachael as she chats with Anthony Hughes, General Manager of Marketing for Burson Trade, as they discuss what makes Burson so prolific in the Australian Auto Aftermarket, and how being there for your customers in times of crisis is what counts. Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Platinum Sponsor, Podium , Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid . Find out more about the Workshop Whisperer - https://workshopwhi...
Nov 06, 2023•13 min•Season 21Ep. 9
Even though you might not be thinking about retiring any time soon or maybe you are, it’s really important to start working up an exit plan and put it in place, it will become important if you ever fall ill or you want to sell or you’re injured or want to retire and pass the business down. Learn more about implementing these. Also we’re dealing with a slow moving economy at the moment. You can put plans and structure in place to help you out in times like these, listen in to Rachael’s tips. Whis...
Oct 30, 2023•14 min•Season 21Ep. 8
Can good culture and profit go hand in hand? In this insightful episode, Rachael chats with Jaime Virgin about how her intergenerational truck repair business did the hard work to solve their culture problems leading to a rewarding and profitable business that employs more than 50 people. Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Platinum Sponsor, Podium , Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid . Find out more about the Workshop Whisperer - https://work...
Oct 23, 2023•15 min•Season 21Ep. 7
You see many Auto Repair Shops flock to discounts to bring in new customers and encourage people to return to their business but these tactics are not only bad for your business but bad for our industry as a whole, discover new ways to stand out from the crowd with Rachael. Also a 4 day work week sounds very desirable but how in fact do you get there? What does it actually look like to work to model and create a better life balance but retain a thriving business. Whispering Loudly, The Workshop ...
Oct 22, 2023•14 min•Season 21Ep. 6
Video is an important part of marketing your auto repair business and you can use it to attract your ideal customer and create a loyal following who are constantly reminded of your brand every time they engage with you online. You can also use video to enhance your customer's experience and make you stand out from your competitors. This podcast features James Cooper, a Filmmaker and Video Storytelling Coach. Growing up in Hollywood, California he's been in the entertainment industry since he was...
Oct 09, 2023•16 min•Season 21Ep. 5
