A profitable Auto Repair Shop, solves problems and provides choice so why wouldn't you want to be in that space? A good coach and mentor is the key driver to your businesses success. They've done it before many a time and they can do it for you so what's holding you back? Make your Auto Repair Shop run like clockwork and deliver results like never before. Find out how. Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Platinum Sponsor, Podium , Titanium Sponsor, Mechanic Desk and Di...
Oct 02, 2023•18 min•Season 21Ep. 4
Peter Harris and Peter Haylock from ALL 4 x 4 Spares join us to tell you the story behind how they got started. They pride themselves on a great culture and ship to 15 different countries a week, they share the secrets of hiring a great team and much more. Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Platinum Sponsor, Podium , Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid . Find out more about the Workshop Whisperer - https://workshopwhisperer.com/ Want to find o...
Sep 18, 2023•12 min•Season 21Ep. 2
Managing conflict properly is so important. You’re already in a compromising position be it with customers, staff or your business partner, when conflict arises it can go one of two ways, be resolved or escalate. Learn how to effectively manage conflict and your business will thank you for it tenfold. Elevate the culture of your team, your interaction with customers and get on better with your business partners by employing Dean Evans’ methods. Whispering Loudly, The Workshop Whisperer's Podcast...
Sep 11, 2023•13 min•Season 21Ep. 1
If you think it doesn't matter what brand of oil you use, think again. Rachael speaks with Michael Inserra of Castrol Australia about how constant changes to specs from the OEMs make servicing in the aftermarket increasingly complex, and what you should be looking for from your lubricant supplier. Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Platinum Sponsor, Podium , Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid . Find out more about the Workshop Whisperer - htt...
Sep 04, 2023•17 min•Season 20Ep. 10
Should you invest in marketing if you're full up with bookings? And making the tough call to fire someone, when should you do it? If you have a question for Rachael, send an email to admin@workshopwhisperer.com with the subject line “Workshop Whispers”, and she might answer it in an upcoming Workshop Whispers episode! Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Platinum Sponsor, Podium , Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid . Find out more about the Wor...
Aug 28, 2023•11 min•Season 20Ep. 9
You've had your accountant forever, you might even classify them as a friend but are they doing all they can to help your business succeed? Are they industry specific with a great understanding of your workshop the best ways to effectively manage your tax? If not it's definitely time to move on. Also, we all know having a great service advisor can do incredible things for customer relationships and your bottom line but is it best to recruit one in house or should you employ someone new. Rachael ...
Aug 27, 2023•13 min•Season 21Ep. 3
Rachael talks with Richard Phillips of Service Programs Australia, supplier of Vehicle Visuals, about what today's savvy customers are looking for from their auto repair shop of choice, and how you can maximise your profits by being ahead of the game. Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Platinum Sponsor, Podium , Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid . Find out more about the Workshop Whisperer - https://workshopwhisperer.com/ Want to find out ho...
Aug 21, 2023•20 min•Season 20Ep. 8
We let you know common financial errors and help you steer clear of them, also the mark up matrix, get paid what you’re worth and understand how to implement it in this Workshop Whispers episode. And if you have a question for Rachael, send an email to admin@workshopwhisperer.com with the subject line “Workshop Whispers”, and she might answer it in an upcoming Workshop Whispers episode! Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Platinum Sponsor, Podium , Titanium Sponsor, Me...
Aug 14, 2023•10 min•Season 20Ep. 7
Toxic team members aren't good for business and they can destroy the culture you've worked so hard to create at your workplace. It can be so hard to deal with toxic team members too but coach Dean Evans has laid out a plan for you here so listen up to Performance Hub! Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Platinum Sponsor, Podium , Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid . Find out more about the Workshop Whisperer - https://workshopwhisperer.com/ Wa...
Jul 31, 2023•12 min•Season 20Ep. 5
SNAP ON franchisee Daniel Pullen let’s you in on the success of the brand, recounts its history and tells you why everything you buy needs to have an ROI. Whispering Loudly, The Workshop Whisperer's Podcast. Thanks to Platinum Sponsor, Podium , Titanium Sponsor, Mechanic Desk and Diamond Sponsor Ventavid . Find out more about the Workshop Whisperer - https://workshopwhisperer.com/ Want to find out how The Workshop Whisperer team can help put your auto repair shop on the path to business success?...
Jul 24, 2023•16 min•Season 20Ep. 4
