What the HealthTech?

S2: EP 006: Changing the narrative around governance - empowering staff to make the right decisions.

With over 50 hospitals covering the length and breadth of the UK and over 8,500 staff, Circle Health Group are changing the narrative around governance. Governance systems are where incidents go, and risks live so they can have a negative connotation. BUT they also tell healthcare organisations what is going right…Simon Geoghan, Head of Clinical Data Reporting and Governance Systems for Circle Health Group talks to Radar Healthcare’s Chief of Partnerships, Rhian Bulmer about changing the narrati...

S2: EP 005: Patient Voices: Triangulating feedback at North West Surrey Integrated Care Services

Discover the essence of quality healthcare with North West Surrey Integrated Care Services (NICS), a GP federation leading collaborative efforts across 38 GP services. Join Marion Shipman, Head of Quality and Governance, and Nicki-Mantel Cooper, Medical Director, from NICS as they delve into a range of topics— from triangulating feedback and anticipated changes linked to the CQC single framework assessment to exploring simple yet effective methods of capturing feedback. Useful Links: NICS - http...

S2: EP 004: Rebel Bodies: A guide to the gender health gap revolution with author Sarah Graham

When it comes to your healthcare…have you ever gone through something and felt like it was just you? Women’s Health is so incredibly complex, and we’re delighted that this week’s guest is award-winning freelance health journalist and author of Rebel Bodies: A guide to the gender health gap revolution. Rebel Bodies explores where the problems lie but also the optimism of how things have progressed over the last few years. Sarah has written extensively for the i newspaper, Refinery29, the Telegrap...

S2: EP 003: Get CQC ready - the new framework, importance of feedback & what quality statements mean

Are you in the health and social care industry and looking for further guidance on the new Care Quality Commission framework, quality statements and the importance that feedback is going to have? If so, you're in the right place! Join Radar Healthcare for an insightful conversation with Louie Werth, Director of Care Research, discusses the world of CQC readiness in the latest episode of 'What the HealthTech?' Useful Links/Info We have gathered a number of useful links as part of our recent CQC b...

S2: EP 002: From workplace to workforce: A Great Place to Work success story

We are extremely proud to announce that Radar Healthcare has not only been recognised as a Great Place to Work, but has recently ranked amongst the UK’s Best Workplaces in Tech. This prestigious recognition is a testament to our dedicated team, our unwavering commitment to excellence, and the vibrant work culture we have collectively fostered over the past 10 years. In this week's episode, Head of People and Culture, Hannah Jones, joins Justine Abson, Head of Marketing, to discuss the value of p...

S2: EP 001: The metrics that mean a good quality of life for service users who are all unique

Join Exemplar Health Care's Clinical Director, Helen Baxendale to discuss the importance of individualised care. Why there are benefits to both service users and staff, where data and technology can help to drive the right activity to achieve this and how to bring together lessons learnt to understand individual risks and how overcome them. Helen chats to Radar Healthcare's Chief Partnerships Officer, Rhian Bulmer in the latest episode of 'What The HealthTech' where it's clear to see the passion...

EP056: Empowering nurses in the workplace

This week, our Head of Marketing, Justine Abson, chats with Patient Safety expert, Linda Buabeng about the importance of empowering nurses to stay engaged and help them grow within their careers. Linda has over 15 years of experience within all areas of healthcare, starting as a paediatric nurse and then moving into the world of governance, quality, and compliance, working for King's College Hospital NHS Foundation Trust, Cromwell Hospital, Cleveland Clinic in the UK, and RCN Leadership & Ma...

EP055: Listening and learning from patients to improve patient safety

This week, Senior Marketing Manager, Justine Abson, talks to Matthew Riley. Matthew has been a patient and care representative for Bradford District Care NHS Foundation Trust for over five years. He has a range of experience as a patient and a carer across physical and mental health services - and is passionate about platforming patient and carer voices and ensuring services listen and learn from care experiences. Justine and Matthew focus on the importance of communication that is non-judgement...

EP054: Bringing care policies to life with Hallmark Care Homes

This week, Justine Abson, Senior Marketing Manager, is speaking to Julie Rayner, Care, Quality, Governance, and Compliance Director at Hallmark Care Homes about the importance of policies, how they can improve care quality and support workers, best practices, and how Hallmark Care Homes bring their policies to life. This insightful episode covers everything from their partnership with Marie Curie and their dog owner policy to their residents living with diabetes guidelines and all the other incr...

EP053: A year of What The HealthTech?: The podcast which celebrates health and social care

What the HealthTech? was launched by market leading risk, quality, and compliance software provider, Radar Healthcare in April 2022. It was designed as a platform for those working in health and social care to talk about challenges, have open discussions, and share best practices across the industry. Over the last year there have been discussions around mental health, culture, health inequalities, how to drive change, and learning along with industry topics such as CQC regulation, Learning From ...

EP052: How do we help health and social care organisations to make a real difference?

In this week's episode, we have another #ThrowbackThursday treat! To give our viewership more insight into our people, the way we work and why, and some of our USPs, we hand the mic over to our experts and listen to them chat about how Radar Healthcare builds strong partnerships, creates positive outcomes, drives innovation, and everything in between.

Ep051: What's your 'What the HealthTech' moment?

This week we have a very special episode! Since launching the podcast, we have asked all our guests "what is your what the healthtech moment?" As you can imagine, we have heard everything from the truly weird and wonderful to emotional and life-changing - and these stories are just a snippet of the amazing people and work being done within the health and social care community. So, let's take a trip down memory lane and look back at some of the incredible and heartwarming stories shared on What t...

Ep050: What makes great care?

In this week's episode of What the HealthTech?, Justine Abson, Senior Marketing Manager, is joined by Anne-Marie Perry, CEO and Founder of CareMatch, to discuss why allowing care professionals flexibility and autonomy in how they deliver care has such a positive impact on the quality of care received.

Ep049: Making mental health assessments more measurable and accurate with Thymia

This week, Justine Abson, Senior Marketing Manager, speaks to Thymia's Co-Founder and CEO, Dr. Emilia Molmpakis about how Thymia uses AI-driven and innovative methods to analyse and detect biomarkers, including voice, video, and behaviour, to more accurately diagnose and support people with mental health conditions. Emilia shares Thymia's journey so far, the logistics behind the technology, and how AI can further support and improve mental health assessments. If you would like to contact Emilia ...

Ep048: Get the most out of 2023's events: Insights for Health and Social Care professionals.

Attending exhibitions and events across health and social care is a great way to learn what's happening, see what's new in the industry, share best practice and come together to solve any challenges being faced. Olivia Sykes (Events Manager at Radar Healthcare) talks to host Justine Abson about the impact events can have on a business, how the planning side works for suppliers and how visitors can get the most out of attending these.

Ep047: Empowering Families, Enabling Professionals

Ep046: #ThrowbackThursday - Looking back to the Care Show 2022

Did you miss our CEO, Paul Johnson speak at the Care Show 2022? Here's your chance to catch up as he talks all about the power of technology and the difference it can make.

Ep045: Providing safety, care, and security: Advice from a former care home owner

Like all our employees, our Chief Revenue Officer, Simon Qasir, is extremely passionate about making a difference within health and social care – and this passion started from a young age. Simon’s family has a long history of owning care homes, and from this, he quickly learned the importance of providing quality care to residents. Eventually, this then led to him purchasing his own care home and becoming the youngest registered Care Manager at the time! In this week’s episode, Simon joins Justi...

Ep044: Uncovering the power of shared data

The sky’s the limit with data in healthcare, but how can we improve our use of it? Senior Marketing Manager Justine and Senior Marketing Executive Rhiannon Hoyes try to get to the bottom of it, whilst discussing SMART objectives, data culture, and even New Year’s resolutions.

Ep043: Placing partners at the heart of every training session

As healthcare software suppliers, we understand that health and social care professionals do not go into the industry because they love computers. That’s why we want our software, service, and training to be as simple and as easy as possible – and that’s where Rob comes in. In this episode Chloe Weatherhead, Head of Customer Experience, and Rob Place, Product Training Manager share their exciting plans for how they are making our training more accessible and human, whilst placing partners at the...

Ep042: A quality focused approach: Why this is the main driving force to making a real difference for residents in care homes

Antony Hall, Head of Insights, Assurance, and Governance at HC One joins our Chief Revenue Officer, Simon Qasir this week to chat about the benefits of prioritising a quality-focused approach and how by doing so you have more time to focus on making a real difference for residents.

Ep041: Enhancing audits for all, with Mark Fewster

Corinna and Mark are back on What The HealthTech to talk about our new enhanced Audits module. Mark has been at the helm of this project since its fruition, and Corinna has sat him down to get the low-down on what's new, what's improved and what's to come in the new releases.

Ep40: Prioritising patient safety, with Helen Hughes

Helen Hughes returns to chat with Mark Fewster on the podcast this week, chatting all things Patient Safety Learning. As Chief Executive of the charity, Helen describes how PSL help organisations transition to a more patient safety-focused culture. The pair also chat about 'What Good Looks Like' and assessing cultures within your own business.

Ep039: Cracking the CQC, with HC One's Antony Hall

Antony Hall, Head of Insights, Assurance and Governance at HC One, joins Justine on the mic this week to talk about his past at the Care Quality Commission. Antony’s role changed through his time at CQC, but his dedication in driving quality of care – and quality of life – has made his insight vital to the industry. Listen to learn how to use your CQC rating to action change in your organisation.

Ep038: 2022 Wrapped - A New Years Special

As if last week wasn't enough, we're giving you an extra helping of What The HealthTech's best bits - from Hayley Levene grilling our then-newest project manager Craig Rainford on why he joined Radar Healthcare; Mark Harrison and Rob Place getting to the bare bones of why our customer success team are so fantastic (in our opinion, anyways!); and Head of Customer Experience Chloe Weatherhead giving her honest advice on how to implement your system successfully. From all of us at Radar Healthcare,...

Ep037: 2022 Wrapped - A Christmas Special

This week you are in for a real treat! In honour of Christmas and the final weeks of 2022, we reminisce and take a look back through some of our most popular episodes, featuring industry experts from all areas of health and social care. This episode has everything from patient safety, LFPSE, mental health, and women’s health, to Duty of Candour, learning from tragedy, and more!

Ep036: Happy Birthday Radar Healthcare, with Paul and Lee

The Radar Healthcare founders are back with Hayley Levene this week to reminisce over the past ten years at the helm of our award-winning company! Paul and Lee talk about the organisation's unbelievable rise through the ranks, alongside their opinions on the market, the memories they've made and what the predictions for the future of healthcare - and themselves.

Ep035: Changing pathways for patients, with Owain Rhys Hughes (Cinapsis)

CEO Paul is back as host this week, speaking with Owain Rhys Hughes, an former ENT surgeon and CEO of Cinapsis. Hughes decided to tackle misguided NHS referrals after seeing the challenges and setbacks across the industry. Hughes developed Cinapsis to connect clinicians to the right care for their patients, something we can relate to. Their focus on helping our communities through digital communication is inspiring and, as Paul says, a "no brainer". Follow Owain on Twitter at @owainrhyshughes an...

Ep034: Getting to grips with PSIRF, with Helen Hughes

Chief Product Officer Mark Fewster met with Patient Safety Learning's Chief Executive Helen Hughes to get the lowdown on the NHS's new Patient Safety Incident Response Framework. Listen in to find out how this is going to drive an open and just culture, what can be expected after the transition, and why the implementation process is key in PSIRF's success.

Ep033: Bringing the Community together, with Ellie Jordan

This week, Mark Fewster interviews Product Owner, Ellie Jordan. Ellie, as well as working with Mark on improving and enhancing our system, is heading our Community Forum, which will revolutionise how we speak with our partners - and how they speak with each other too.