Malling Health’s Joanne Howard is back with Hayley on What The HealthTech, with the conversation turning to perception and communication with patients, service users and colleagues. This is a really lovely chat where we get more insight into Joanne’s nursing background and how we can all benefit from being more confident!
Nov 17, 2022•24 min•Season 1Ep. 31
We’re so lucky to have Joanne Howard from Malling Health with us for the first of two fantastic episodes! This week, Joanne speaks to Radar Healthcare’s Head of Marketing Hayley Levene about the power of listening in healthcare and how treating patients as people makes a huge difference.
Nov 10, 2022•35 min•Season 1Ep. 31
Chief Product Officer Mark Fewster hosts What The HealthTech? this week, having a chat with Julio Isoba Blanco on what a developer does all day. The conversation touches on our Analytics performance, our plans for the Audits module, and advice for budding devs who want to get into the industry!
Nov 03, 2022•40 min•Season 1Ep. 30
Previous podcast guest Terry Murphy puts our Head of Marketing Hayley Levene in the spotlight this week! Terry and Hayley have known each other for years, but Terry learns in this episode what really makes Hayley tick and why she decided to create What The HealthTech.
Oct 27, 2022•24 min•Season 1Ep. 29
Hayley Levene and Peter Walsh are back this week to continue their conversation about Peter's experiences as CEO of Actions against Medical Accidents (AvMA) and how the culture around avoidable harm has changed over AvMA's 40-year history.
Oct 20, 2022•37 min•Season 1Ep. 28
Hayley Levene spoke to current CEO of Actions against Medical Accidents (AvMA), Peter Walsh, about his role in improving patient welfare and the part AvMA plays in supporting those affected, their families, and the staff involved in those incidents.
Oct 13, 2022•24 min•Season 1Ep. 27
It's Project Manager Corrina Plant's first go at hosting this week, and she's chatting to What The HealthTech regular Mark Fewster! Corrina and Mark break down how Radar Healthcare's Analytics module can transform how an organisation thinks about data and their futures.
Oct 06, 2022•29 min•Season 1Ep. 26
Justine sits down with Josh Waddell, publisher at Promedia Digital, who are responsible for Care Home Professional, Home Care Insights and Social Care Professional. Josh lifts the lid on working in media within the care industry, as well overseeing the third Leaders in Care Awards, The Care Show, and what makes all the hard work worth it!
Sep 29, 2022•24 min•Season 1Ep. 25
Justine and Jasmeet are back talking about how important social care is to our society. The pair talk about best practices, misconceptions about social care, and really understanding the people that make up our industry.
Sep 22, 2022•29 min•Season 1Ep. 24
Justine is joined by Jasmeet Rai, Associate Director at RCH Care Homes, who explains to us what the Institute of Health and Social Care Management is and how they are helping people in the social care sector - both staff and service users. Listen to also find out about the Social Care Innovators, the People Plan, and what's next for IHSCM.
Sep 15, 2022•27 min•Season 1Ep. 23
Hayley finally gets our National Business Development Manager Terry Murphy onto the podcast to talk about his mammoth career with the NHS. The two talk about their work in healthcare, how the NHS has changed over the decades, and what we should know as we move into a new chapter post-COVID. Hayley also asks Terry about his time on the other side of the hospital bed that changed his perspective on life, work, and the NHS.
Sep 08, 2022•38 min•Season 1Ep. 22
Chief Product Officer Mark Fewster speaks with iTS Leadership’s Judy Walker on transforming your understanding through after action reviews. Digressions include paediatric care in the 90s, ‘Six Blind Men and an Elephant’, and learning to trust others.
Sep 01, 2022•33 min•Season 1Ep. 21
This week, Mike Taylor speaks to Jonathan Alsop, Quality and Information Security Manager at Radar Healthcare all about the importance of security in a healthcare environment and what it means for us here too at RH.
Aug 25, 2022•26 min•Season 1Ep. 20
Justine Abson puts Senior Project Manager Sarah Adams in the hotseat this week about implementing a new software. We also get to learn about Sarah’s working day, what turns a great project into an amazing partnership, and engaging everyone from CEOs to frontline workers.
Aug 18, 2022•28 min•Season 1Ep. 19
This week, Hayley Levene is back speaking to the Founder & CEO of iatro, Thomas Porteus to continue the conversation about the importance of digital access and communication within the NHS and best practices.
Aug 11, 2022•22 min•Season 1Ep. 18
This week, Hayley Levene speaks to the Founder & CEO of iatro, Thomas Porteus. iatro partners with Primary Care organisations to deliver digital health solutions that empower, support, and connect. In this episode, Hayley and Thomas discuss the importance of digital access and communication within the NHS and best practices.
Aug 04, 2022•27 min•Season 1Ep. 17
Have you some questions about installing a new system but don’t know who to ask? Chloe Weatherhead, our Head of Customer Experience sat down with our Head of Marketing Hayley Levene to dish out her expert advice for a successful implementation,
Jul 28, 2022•35 min•Season 1Ep. 16
In this episode, Justine Abson (Head of Marketing at Radar Healthcare) speaks to digital PR experts from JBH about the importance of digital PR in the healthcare sector. We discuss building reputation, increasing visibility, and promoting trust and credibility. We also chat about the benefits of digital PR and offer advice on managing public perception and handling crises.
Jul 21, 2022•29 min•Season 1Ep. 15
This episode discusses the importance of system integrations in health and social care organisations, including the benefits of reduced risk, increased efficiency, and improved data integrity. It also provides tips for successful integrations, such as involving technical conversations early on, avoiding procrastination, and prioritising testing.
Jul 14, 2022•19 min•Season 1Ep. 14
This week's podcast discusses the concept of innovation across health and social care and how it can be applied through the use of technology and data. It explores the role of Radar Healthcare in automating processes, monitoring events, and driving improvements in patient safety. The episode also mentions the importance of collaboration with customers and partners in generating innovative ideas and the future goals of expanding internationally.
Jul 07, 2022•15 min•Season 1Ep. 13
Hayley Levene talks to Craig Rainford who’s just joined Radar Healthcare as Project Manager after 20 years at Four Seasons Healthcare. Craig discusses his move, the importance of partnership working, and the rewarding nature of working in the health and social care sector. Highlights include a heartwarming moment when fulfilling a resident's wish to ride in a hot air balloon, highlighting the compassionate care and dedication of the health and social care sector.
Jun 30, 2022•42 min•Season 1Ep. 12
The podcast episode features an interview with Lottie Moore from Public Policy Projects, discussing the series of papers on women's health. They address issues such as health inequalities, stigma, and the need for simple changes in healthcare policies. The report covers topics like contraception, abortion, and IVF, highlighting the importance of education, context, and global collaboration. The episode also highlights the challenges and future focus areas in women's healthcare.
Jun 23, 2022•25 min•Season 1Ep. 11
In this episode, Rob Place interviews Mark Harrison, Customer Success Lead at Radar Healthcare, about the importance of partnerships between suppliers and health and social care organisations. They discuss the need for trust, transparency, and a focus on outcomes to create successful partnerships. Mark also shares his experience working with customers and the impact of their collaborative approach.
Jun 16, 2022•35 min•Season 1Ep. 10
Public Policy Projects (PPP) is an organisation that focuses on shaping public policy in healthcare, social care, life sciences, and the environment. They convene experts and organisations to tackle tough subjects and produce policy recommendations for better outcomes. PPP prioritises issues like women's health, social care, and health inequalities. Today's episode discusses the importance of working together to drive change across the health and social care sector.
Jun 09, 2022•39 min•Season 1Ep. 9
Paul Johnson (CEO and Co-Founder at Radar Healthcare) and Mark Fewster (Chief Product Officer at Radar Healthcare) discusses the adoption of innovation in health tech and the importance of technology when it comes to improving healthcare outcomes. It covers topics such as the role of technology in prevention, the barriers in social care, user-centered design, data interoperability, and addressing healthcare inequalities.
Jun 02, 2022•47 min•Season 1Ep. 8
Creating a positive work culture is crucial in the healthcare industry to attract and retain employees. Feedback, recognition, and supporting employees as humans are key elements. Communication and continuous monitoring are essential for success.
May 26, 2022•39 min•Season 1Ep. 7
This week, Mark Fewster is back with Marcos Manhes (NHS Improvement) & Paul Ewers (Risk Manager, MKUH) to talk more about the Learning From Patients Safety Events (LFPSE) implementation so far, the ups and the downs and what other NHS Trusts can learn from Milton Keynes University Hospital and their journey.
May 19, 2022•21 min•Season 1Ep. 6
In this episode, host Justine Abson interviews Georgina Watkinson, a mental health first aid trainer. They discuss the importance of mental health first aid training, the impact of the pandemic on mental health, and the need for workplaces to prioritise mental well-being. They also talk about the role of community support and raising awareness of mental health issues.
May 12, 2022•24 min•Season 1Ep. 5
In this week's podcast episode, Mark Fewster, Chief Product Officer at Radar Healthcare talks to Marcos Manhaes, NHS Improvement and Paul Ewers, Milton Keynes University Hospitals NHS Trust about the journey from NRLS to LFPSE and the future benefits the NHS could see when it comes to improving patient safety.
May 05, 2022•29 min•Season 1Ep. 4
Big Ian Donaghy started the "A Pocketful of Kindness" initiative during the pandemic to bring comfort and joy to people through his book of heartwarming short stories. The book has received positive feedback across health and social care. Ian also discusses his future project on combatting loneliness and the power of saying hello to others.
Apr 28, 2022•22 min•Season 1Ep. 3