Inclusive Care: Supporting LGBTQ+ Individuals in Health & Social Care In this episode, host Rebecca Linley is joined by Alex Matheson , Director of Inclusion at the LGBTQ+ Foundation , to discuss the importance of LGBTQ+ inclusion in health and social care settings. ✅ What you’ll learn: The key challenges LGBTQ+ people face in healthcare How providers can ensure services are inclusive and affirming Real-life strategies for supporting LGBTQ+ patients and professionals Policies and training th...
Jun 11, 2025•48 min•Season 4Ep. 12
Immersive technology is reshaping healthcare training—but what impact does it really have on learning, engagement, and patient care? In this episode of What the HealthTech , host Justine Abson is joined by Michael Wyrley-Birch , Chief Strategy Officer at Cassette Group, to discuss how cutting-edge technology is solving some of healthcare’s biggest challenges. Why immersive technology is critical for healthcare training How it tackles staff shortages, burnout, and financial constraints The scienc...
May 14, 2025•46 min•Season 4Ep. 10
This week on What the HealthTech , Rebecca Linley welcomes Hannah Montgomery, Marketing, Sustainability and Care Lead at Grace Cares, to explore the future of sustainable health and social care . Learn why eco-conscious practices are critical to care providers, what government targets mean for the sector, and how providers can reduce their carbon footprint, cut costs, and create healthier environments for staff, residents, and communities.
Apr 30, 2025•42 min•Season 4Ep. 9
Navigating the world of care technology can be overwhelming, but making the right choices is crucial for delivering high-quality care. In this episode of What the HealthTech , host Rebecca Linley is joined by Blythe Senior , Director of Professional Services at Guided Innovation, to break down everything care organisations need to know about selecting, implementing, and managing new technology. Where to start when investing in care tech Procurement best practices and key considerations Ensuring ...
Apr 16, 2025•54 min•Season 4Ep. 8
In this episode, we explore how data and technology are transforming the care sector. Host Daniel Grant is joined by Emma Miles , Care Consultant at Cura Healthcare Solutions, to discuss: 🔹 How bespoke dashboards simplify compliance & oversight 🔹 The key data points that drive real care improvements 🔹 How to make tech adoption easier for care teams 🔹 The future of digital transformation in health & social care With experience in nursing and leadership roles at Avery Healthcare and Ma...
Apr 02, 2025•31 min•Season 4Ep. 7
With CQC regulations evolving, how can care providers stay compliant and improve their ratings? In this episode of What the HealthTech, host Justine Abson speaks with Louie Werth, Director of Care Research, about how organisations can adapt and leverage technology to stay ahead. 🔹 Key CQC updates providers need to know 🔹 How to avoid common compliance pitfalls 🔹 The role of technology in improving inspection readiness 🔹 Practical steps to empower staff and prevent change fatigue 🔹 How to ch...
Mar 19, 2025•58 min•Season 4Ep. 6
How is Ramsay Health Care UK redefining patient safety with technology? At Ramsay Health Care UK, patient safety isn’t just about adopting the latest healthcare technology—it’s about ensuring that AI, virtual care, and digital transformation empower healthcare professionals rather than replace them. Recently, Jo Dickson, Chief Clinical and Quality Officer at Ramsay Health Care UK, joined the HSJ Patient Safety Congress to discuss Ramsay’s people-first, tech-second approach to improving patient s...
Mar 05, 2025•51 min•Season 4Ep. 5
This week, we are delighted to welcome Helen Mason. In this episode we are going to discuss the effects on families when a loved one enters the social care system, particularly when they lose the ability to speak, and how these individuals can still participate in their own care plans.
Feb 19, 2025•35 min•Season 4Ep. 4
In this episode, we sit down with Erica Pryce, Managing Director (South) at Active Care Group, to discuss the role of technology in modern social care. Erica shares her insights on how implementing systems like Radar Healthcare improves safety, compliance, and governance. She also delves into the challenges and opportunities of using tech in social care, from ensuring inclusivity for individuals who cannot communicate with words to overcoming resistance from "tech-phobic" staff. Join us as we ex...
Feb 05, 2025•32 min•Season 4Ep. 3
In this episode, our host Rebecca Linley, Senior Communications Executive at Radar Healthcare, is joined by Rhian Bulmer, our Chief Partnerships Officer, to reflect on the successes of 2024 and share exciting plans for 2025. With collaboration and customer support at the heart of everything we do, Rhian dives into key topics such as: How 2024 initiatives like user groups, monthly webinars, and our new customer magazine have strengthened relationships and engagement. The growing impact of our Aca...
Jan 22, 2025•29 min•Season 4Ep. 2
This week we are joined by Professor Martin Green OBE, Chief Executive of Care England, the largest representative body for independent social care services in the UK. He is a Trustee of the National Centre for Creative Health, Vice President of The Care Workers Charity, Champion of The National Aids Trust and Commissioner of the Royal Hospital Chelsea and we are very proud to welcome him today to talk about the future of social care and in particular the key trends that will be happening within...
Jan 08, 2025•40 min•Season 4Ep. 1
In this week’s Christmas special, Rebecca Linley, Senior Communications Executive at Radar Healthcare, takes us on a festive look back at 2024’s most memorable moments and inspiring insights from our podcast. This year, we’ve delved into everything from appreciative inquiry and governance, risk management, and LFPSE V6, to innovations in health tech, mental health, and so much more... Thank you to all our incredible guests, viewers, and listeners — we’re truly grateful for your support and engag...
Dec 12, 2024•39 min•Season 3Ep. 13
In this episode, Rhian Bulmer, Chief Partnerships Officer at Radar Healthcare and Mark Fewster, Chief Product Officer at Radar Healthcare, dive into our CQC dashboards - a powerful tool created to support health and social care organisations in navigating compliance, governance, and patient safety standards. We’ll explore why they were developed, how our partners are using them, and the measurable impact they’ve made. Let’s unpack the story behind the dashboards and how they’re helping organisat...
Nov 28, 2024•46 min•Season 3Ep. 12
In this episode, we dive deep into understanding PSIRF (Patient Safety Incident Response Framework) and its transformative impact on healthcare governance and patient safety in the NHS. We’re excited to be joined by Dr. Lauren Morgan, Director at Morgan Human Systems Ltd, and a key figure in healthcare safety and governance. Lauren discusses her experience contributing to NHS England's PSIRF and provides insights into how the framework has evolved to improve risk management and incident response...
Nov 14, 2024•47 min•Season 3Ep. 11
In today's exciting episode, we are joined by Rebecca Linley, Senior Communications Executive, and Robert Place, our new Product Consultant and Training Lead at Radar Healthcare. Rob’s role is a crucial addition, aimed at providing enhanced support to our partners and ensuring they achieve success with our solutions. Tune in as we explore how this new position strengthens partner relationships, improves training and implementation processes, and delivers comprehensive support throughout our part...
Oct 31, 2024•57 min•Season 3Ep. 10
Oct 17, 2024•1 hr 3 min•Season 3Ep. 9
In this episode, we are joined by two special guests Katy Fisher and Kayleigh Barnett. Katy is a Senior Nurse for Quality and Improvement working across the whole of the Greater Manchester Region. Kayleigh is an advanced Appreciative Inquiry Practitioner and the co-author of the recent book ‘ Appreciating Health and Care ’, which provides a practical guide to using Appreciative Inquiry in health-related settings. Together, Katy and Kayleigh co-host the Caring Corner Appreciative Inquiry podcast ...
Oct 03, 2024•1 hr 6 min•Season 3Ep. 8
This week, Hayley Kiddier, Marketing Executive at Radar Healthcare is joined by Gemma Lloyd, industry expert and former Editor of Care Home Professional. Gemma has experience of being involved within the Leaders in Care Awards, an event that helps recognise excellence and achievements within the social care sector and one that Radar Healthcare has proudly supported for the last four years.
Sep 29, 2024•38 min
This week, Rebecca Linley, Senior Communications Executive, sits down with Ellie Jordan, our newly promoted Account Director to talk about how this new role is helping to enhance our customer service. Ellie's journey with Radar Healthcare spans over an impressive six years, during which she's showcased her exceptional talent and dedication across various roles within the organisation. Now as Account Director, Ellie's diverse background and well-rounded customer and product knowledge equips her w...
Sep 19, 2024•36 min•Season 3Ep. 7
Looking to elevate your risk management? This week, we sit down with Mark Fewster, Chief Product Officer, and Ellie Jordan, Account Director at Radar Healthcare, to discuss the latest enhancements to Radar Healthcare’s Risk Register module. We’ll explore the benefits these improvements bring to health and social care organisations, the customer-centric design process, and best practices in risk management.
Sep 05, 2024•30 min•Season 3Ep. 6
In this special episode of What the HealthTech Mark Fewster, Chief Product Officer at Radar Healthcare, sits down with Jack Forshaw, Project Manager Lead and LFPSE Champion at Radar Healthcare, and Marcos Manhaes, Head of Learning from Patient Safety Events and Machine Learning at NSHE, to discuss all things LFPSE V6. Together, they explore the intricacies of the LFPSE framework, discuss Radar Healthcare's journey to achieve LFPSE V6 accreditation, and share invaluable insights on improving pati...
Aug 15, 2024•48 min•Season 3Ep. 5
This week, Hayley Kiddier, Marketing Executive, sits down with Rebecca Linley, Senior Communications Executive at Radar Healthcare to chat about all thing's social media. In this episode we take a deep dive into the world of social media, exploring the benefits, challenges, and offering best practice for health and social care organisations.
Aug 01, 2024•43 min•Season 3Ep. 4
In this week’s episode, we are re-joined by Michael Pollington, Corporate Governance Manager (IG Lead) and Data Protection Officer at St Nicholas Hospice Care. Mike joins Justine Abson, Head of Marketing, to chat about his role as the Chair of the Anglian Community Trust, a charity dedicated to supporting community and charity projects aimed at improving social, mental, and physical health and wellbeing. Mike brings a wealth of experience and a passion for community support, making this episode ...
Jul 18, 2024•1 hr 1 min•Season 3Ep. 3
In this special episode, Becca Linley, Senior Communications Executive at Radar Healthcare, makes her debut as host, joined by Justine Abson, Head of Marketing at Radar Healthcare, making her debut as the guest. Together, they reflect on and celebrate the past two years of our "What the HealthTech?" podcast, exploring exciting insights along the way. This episode covers everything from the inspiration behind the podcast's creation to favourite moments from the past two seasons, highlighting memo...
Jul 04, 2024•35 min•Season 3Ep. 2
What the HealthTech is back! To kick off season 3, we welcome Michael Pollington, Corporate Governance Manager (IG Lead) and Data Protection Officer at St Nicholas Hospice Care. Mike shares his insights on how the hospice is utilising Radar Healthcare’s software solution to revolutionise their operations. From centralising risk, quality, and compliance processes to enhancing daily practices and overall quality of care, discover the transformative impact of this technology. Mike discusses their i...
Jun 20, 2024•47 min•Season 3Ep. 1
Imagine if you had one system that talks to multiple, allowing you to identify incidents and risks, report on them centrally, and trigger alerts and workflows automatically - all while significantly saving you time and enhancing patient safety. This week's episode of What the Health Tech talks about how health and social care organisations can do just that with Radar Healthcare! Join us as we sit down with Paul Johnson, CEO and Co-Founder, and Mark Fewster, Chief Product Officer at Radar Healthc...
Feb 08, 2024•42 min•Season 2Ep. 9
In this week's episode of #WhatTheHealthTech, Justine Abson, Head of Marketing is joined by Sarah Jane Downing, a remarkable survivor who turned adversity into strength in the aftermath of breast surgeon Ian Paterson's betrayal. Sarah took charge, creating a support group for Paterson's former private patients even before the court case began. This group became a haven for mutual support, shared experiences, and real-time updates on the unfolding legal proceedings. Now, nearly four years since P...
Jan 25, 2024•49 min•Season 2Ep. 8
Welcome to our special end-of-year podcast episode! As we wrap up this festive season, we're taking a look back through some of our most popular episodes in season 2 of #WhatTheHealthTech, featuring industry experts from all areas of health and social care. This episode covers a lot - from understanding CQC frameworks to issues in women's health, tech for better care, and empowering your team by changing the story, and more. So kick back, enjoy, and let's wrap up the year with some great insight...
Dec 28, 2023•42 min
As one of NQA’s first clients to transition to ISO 27001:2022, join Jonathan Alsop, Data Protection and Quality Lead at Radar Healthcare, in a captivating conversation with Denis McCarthy, a regional assessor at nqa – global certification limited, as they dive deep into the world of information security within healthcare. In this episode, they delve into the crucial significance of information security within healthcare, unraveling its true essence and its profound impact on delivering top-tier ...
Dec 14, 2023•25 min•Season 2Ep. 7
This week we're dropping a special bonus episode! Ahead of us exhibiting at the IHI Forum in Orlando, Florida next week, we're bringing you an interview with our CEO and Co-founder, Paul Johnson. Paul featured on the Vizient podcast to talk about the road to zero harm and high reliability. How do healthcare organisations make a conscious effort and put demonstrable actions in place to drive excellence AND make sure they sustain that excellence? Paul shares his thoughts on the three fundamentals ...
Dec 07, 2023•11 min
