Making the User Map

In this episode, Kate and Laura plug their new book, Build Better Products, by discussing how the User Map was created. Surprise! It involves design thinking and sketching. 

Drink Pairing: Irish Coffee (this is a long one. you'll need the caffeine.)

Music: The Future Soon by Jonathan Coulton

User Map Template:

Get the Book! Build Better Products: A Modern Approach to Building Successful User-Centered Products $35.73 By Laura Klein