Protecting your wedding business online - with Paul Newton

Now I've seen massive companies lose everything by having 20 grand stolen. I've seen family run businesses that have been going for 150 years get wiped out because they couldn't make payroll. And the stupid part is if those companies had just used decent password managers and multi factor authentication, they would have stopped those hacks.

Let's get going with today's episode. It's August and I hope the sun is shining wherever you're listening to this. This summer, I'm bringing you a special series on the podcast where I'm bringing out some of the amazing training inside of my members lounge. I'm putting it on the podcast for you to listen to. We're going through the archives and finding some of the best sessions to help move your business forward. Now, today we're taking something from the get organized section.

Of the wedding pro success ladder, which you can find inside the members lounge. Now the get organized section includes all sorts of things from finance to pension advice. And today we're going to be talking all about how to protect your business online with a fabulous Paul Newton. Now, Paul does do some magic tricks in this session, and if you have. Only got access via the podcast.

You're not gonna be able to see those tricks, but if you are a member of the Wedding Pro Members Lounge, go and watch the video because you can see the tricks live as well as the Q& As for all of these sessions as well. Now, not only is today's session from the Get Organized, it's also from the Grow section of the Success Ladder. The Grow section is particularly for businesses who are earning between 10, 000 and 25, 000 per year.

Although protecting your business online, quite honestly, this session is important for every single one of you. So enjoy today's session. with Paul. It was recorded in December 2022. And like I said, there's a little bit of magic along the way as well. Now this morning, as I said, we're going to be talking all about protecting ourselves online. This is incredibly important as more and more of our businesses are going online.

It's becoming more important than ever that we protect ourselves from the hackers. Even last week, I sat down at a breakfast on the retreat and I spoke to two people who had both lost their Instagram accounts in the last couple of weeks. And It's just horrible, right? That feeling when you've lost something that you've worked so hard for is awful. And so that is what this is all about today.

We're going to be talking about making sure we're protecting ourselves, protecting our businesses on line. So be lovely to this morning's guest because he is a good friend of me and the group. He's on the podcast with Jesse, and I know how much love there is for Jesse here in the group. Some of you have listened to me being interviewed on their podcast. Some of you have listened to the podcast because Jesse shared it in the group as well.

So this morning, my fabulous guest, Paul, will appear on the screen. Morning! Good morning, Paul. Why don't you start by just telling people who you are, where you are, what you do.

Number two, if I can do this while I'm warning people I'm going to do it, imagine what the scammers are doing behind your back. That's what mental theft is all about and that's what I help people with these days.

And as always, I'll be back towards the end of the call this morning to take any questions and make sure I get some answers for you. So Paul, I'm going to hand over to you.

Jesse, who's known in this group as well. I think it's partially his fault that I'm even allowed here. Cause he introduced me and Becca to each other. So if this goes completely wrong, you can blame Jesse for that one. Now, as I just said, while Becca was here, I'm, my name's Paul Newton. The company is Mental Theft and I steal stuff for a living. I do this around the world. I do it online. I do it in person.

I do talks all over the place because what I'm really worried about is the amount of businesses there are that do not protect themselves. Now I'm going to scare you today. I'm going to do a couple of things that are funny and just stupid. But mostly here's the big, big lessons for today. Okay? If you are not using a password manager in your personal life and in your business, I can attack you and I will probably get through.

If you are not using two factor or multi factor authentication, I can break most of your systems. Okay, please, if the only thing you get out of this talk today is go and use a password manager, go and use multi factor authentication, then I've done my job, okay? It won't cost you a penny. You can go and get that stuff for free. You can get better ones for a charge of like three pounds a month. If you don't know where to look for them, ask me. If I scare you too much, ask Jesse. We don't mind.

We will give this information to you, and that's the biggest thing. So there you go. That's it. You can go now. That's, that's the sensible bit done. But how about I tell you why mental theft came about, okay? DC Dan, I completely agree. LastPass is a very good one. LastPass is one of the one, the companies I keep an eye on because they keep putting a lot of money back into the system. back into into research, into information.

They keep bolstering their systems even further, and they don't seem to be putting their prices up very much either. And if you go to LastPass, I think you can get a whole family protection of up to five members of people for about five for a month. So you can have a look. I'm not affiliated to them. They do not pay me for saying that that might change in the future. I don't know. But seriously, LastPass is a very good one, DC Dan. I completely agree with you, mate. Do you use that already?

And if you do, let me know what you think of it as a customer. Now, how did Paul Newton, a wedding magician, turn into mental theft giving talks all around the world? It's quite simple. I love doing what I do. I love doing magic tricks. I love messing about for a living and I go all over the place. Now, I do a lot of weddings. I do military gigs. I do corporate events. I was at a military gig and I went up to this one table and I'm doing some closeup magic.

There was six people there, three guys, three girls, all dressed in their finery, all of them had medals on their chests and were amazing people. Now the parties I do for the military are normally officers parties. So these people know their stuff. These people are very good at what they do, and I love the fact that I'm invited in to help them let their hair down a bit, to help them have some fun and help them just act a bit silly for a while.

Now, I've gone to this table, and I'm doing close up tricks, you know the kind of stuff, card tricks and sponge balls and elastic balls. band stuff and things like that. The stereotypical close up magic. And while I'm there, one of the guys was a completely arrogant git. Now, I normally use a harsher word than that, but this is the morning, and I'm British, and you lot seem too nice. So, we'll call him an arrogant git. He was just heckling and rude and horrible and nasty with it.

He was doing the things where, yeah, magic's not real, that's not possible, you know it's all a lie. And yes, I do know it's a lie, I'm the one doing it. Okay? But the fact is I'm just there to entertain people. I remember thinking to myself, you are such a git that I'm gonna have you. So while I'm at the table, I did some mind reading as well.

I stole from him his pin number for his credit card, his username for his computer, his password for his computer, his mother's maiden name, the name of the first pet dog he had, and the name of the road that he grew up on. You know, unimportant stuff that doesn't matter, right? So when I nicked all this stuff, I wrote it down on a piece of card.

At the end of my time at the table, I said five of you have been lovely, one of you has a git, and I'm gonna give this card to that person, could you just have a look at the back of it, and let me know how well I did. Now this guy, turned the card over, looked at the card, And his face just went white, his jaw dropped, and, and, and he swore at me quite a lot. I said to him, don't tell people exactly what I've written down, but could you tell them the type of information I've written down?

And he gave the same list as I've just given you guys. I then said, could you tell everyone How well I did, how accurate it was. He swore at me again, and he said you got it 100 percent correct. Now this is using very old school mind reader tricks and techniques that I love and I use a lot. This military officer could not believe that I'd just stolen all of this information off of him. The people at the table were shocked.

I then said, Right, ladies and gents, I've got to go entertain other people, otherwise I'm going to get fired from my job for only entertaining six people the whole evening, when there's about four hundred others. And I turned and walked off. I got about ten metres away from the table. I was now in full on pick where you're entertaining next mode. I'm sure loads of you have seen magician to go into that. Where are we going? Where are we going?

This guy ran up behind me and he spun me around on the spot and he said, I need to have a word with you. Now there was, there was an air of fear. There was an air of, I need to take control again from his voice. But the thing that freaked me out the most is I'm quite a big lad and spinning me around on the spot is not an easy thing to do, but he did. It was at that moment that my brain suddenly went, I'm in the middle of 400 people from the military.

They're all probably armecontrol again from his voice.'s about to kick off a fight with me because I've scared the life out of him. He then said something that, that will sit with me forever. He looked me dead in the eye and he said his mind reading real. Now, if I ever get a kid come up to me and ask me if Santa's real, the answer's yes. If I ever get a child come up to me and ask if the Tooth Fairy's real, the answer is always yes.

But when a military officer asks you if mind reading is real and possible, it's a little bit different. I remember thinking to myself, in my West London way, right, I'm you, so I did. I said to him, I'm gonna ask you three questions and I need you to answer those three questions completely honestly. He said, yeah, okay. Question one. Could I have got anyone onto the base with me?

and they're finding out bits of information for me and they're feeding it to me in a little earpiece or something like that. This guy then actually checked my ears to make sure I didn't have an earpiece in and then he said no there's no way anyone else would have come in with you because we check you at the gate, we check your car, we check your passport, you're driving, we check everything about you before you're allowed on base. There is no way you could have got a second person in. Perfect.

Thank you. Question two. Would anyone at your table have given me that information to help me, an unknown magician, rather than help you and your security? Again, he said no. There's just no way. I trust those people with my life on a daily basis. They would not have helped you in this. I said, perfect, perfect. If you've answered honestly to those two questions, my last question is this. How can mind reading not be possible?

He went a bit whiter again, there was more sweary words coming out of his mouth, and then he said something to me that scared the life out of me. Now, if you, if you ever read the book that I wrote, and with Jesse, by the way if you ever read that, in the book we lied a bit. Okay? And I really, really do ask that you don't share this part of the story anywhere outside of here, because I could get in trouble.

What he said to me was, if you can do that to three select people in this room, you would have control of our missiles. Now in the book, I worded it as, he said, if you can do that to small and medium businesses, imagine what damage you could cause. Because let's be honest, I want to think about me having control of missiles. I mean, I'm bad enough with fireworks. Imagine me with missiles. We don't need to do that. Now, that was a serious bit. That was a sensible bit, okay?

And I want you guys honestly thinking to yourself, if I got into your heads and stole your passwords and your usernames, what could I be doing in your business before you even know I'm there? This is the game we're playing now. There are scammers and there are hackers who are right now being backed by other countries to attack small businesses in the UK.

And in Europe, if I got into your system, if I knew your username and your password for your account system or your CRM or anything that's pivotal in your business and just stayed quiet, how long could I sit in there until you make You make a purchase, you make a sale, you make a something that means your bank account is of a very high and interesting level. How much money would I need to steal from you to wipe out your cash flow and bring down your business?

Now I've seen massive companies lose everything by having 20 grand stolen. I've seen family run businesses that have been going for 150 years get wiped out because they couldn't make payroll. And the stupid part is if those companies had just used decent password managers and multi factor authentication, they would have stopped those hacks. Now I did promise we'd have some fun. I did promise we'd mess about a bit.

So not only am I going to tell some stories, I'm also going to do a couple of magic tricks because I still love magic tricks. So what we're going to do today, and this is one of my favorites. I get two elastic bands. Okay, I'm going to make this as blatant and I'm going to try and stay on camera as much as I can. I put one behind the other like that, so we've now got two trapped elastic bands, okay? We check they're trapped by doing that.

You will notice I'm doing everything that I can to stay on the screen. Definitely one behind the other. I'll even check them twice because people don't trust me very much. But when you rub them, one goes straight through the other. I still love the magic stuff. What about a scam that's going on right now? I'm going to talk to you about a supplier scam. Now this one, you could be the supplier, it could be a supplier coming to you. Do your clients know your payment process?

Please do tell them when you're engaging with a client, tell them your payment process and let them know that if there's ever any changes to this, it will come directly from you. Cause that's the key. This is the scam that's going on. I've just warned you a minute ago that if I got into your systems, what damage could I do? Now, if I'm in your accounting system, if I wanted to, I could change the bank details on all of your invoices.

And that's exactly what's happening in the real world right now. So, here's the scam. This has happened a few times already. We attack a supply chain. We are after you or your suppliers.

Okay, we are after you because if you are doing a wedding for somebody and let's say it's a fairly high end wedding and you're doing floristry and you're charging seven and a half grand for doing this wedding day, okay, you haven't explained your payment process and you haven't given over your bank details like I would normally advise everyone to do.

I want you to give those face to face so that the buyer knows exactly which details to trust When it comes to the point of invoicing, if that invoice for seven and a half grand goes out and I can attack it, I'm going to stop the invoice going, I change the bank details and send it to your client. Your client receives an email with a PDF invoice that looks like it's fake. from you because I've attacked your actual systems. I haven't bothered making any phone calls to them.

I haven't done anything that's even using social engineering yet. All I've done is change details on a PDF invoice from you to them. They receive the invoice and they're really happy with you because you've done a great job. So why would they withhold payment? Why would they slow things down for you when you've been awesome and they pay the invoice? Now, let's say you've got one week that people are meant to pay you in.

Okay. A week goes by and you're a nice person, so you don't really want to nudge them too much. So maybe you leave it a few more days before you do any kind of chasing. Then the first chase that you do is a really nicely worded email saying, I know you guys are busy, I know things are frantic at the moment, but I just want to check that you received my invoice. How do you feel if the response is, Yeah, we received the invoice and we paid it on the day that you invoiced us.

You had the money ten days ago. What happens in your head? All of a sudden they're saying they've given you seven and a half grand and you're looking at your bank account and you know it's not there. Now comes the worst bit. Whose fault is this? What kind of insurance have you got? Do you class that as a paid invoice and you've still got to do the work? Are you not doing the work because you haven't been paid? Can that customer now sue you? What happens with the PR?

What happens with how your business looks to all the potential customers out there when a bride or a groom suddenly says, I paid them the invoice details and they're not doing the work? Seriously, this isn't about seven and a half grand. This is about the repercussions of getting hacked. If you'd lost seven and a half grand, you would probably recover from it. I'd help you, Becca would help you, we'd find ways for you to be okay and carry on.

If, however, a story went viral about how a bride and groom had paid your invoice, you then messaged them and said you haven't been paid, does your insurance cover PR? Would your insurance company help you get out of this? These are the horrible questions that I ask people now, because for paying the 50 to a couple of hundred pound for a decent insurance, I'd much prefer you guys to be covered. than to find out that you lost your business because a hacker did their job well. Silly story time.

So I get employed by people now to hack their companies. Sometimes it will be the stereotypical hacker on my team that just sits in their office and they, they hack from afar. A lot of the times though, I do things differently. I normally hack physical buildings. I'll attack the building because then I can bypass most of their online systems by being directly plugged in to their systems. This amuses me even more.

You get a lot of IT guys who don't really protect against me doing things like that, and they think that we're just going to go from the outside trying to get past their fireballs and trying to get past their routers and trying to get past their systems. I don't do that. I very often just literally walk into buildings, gain access to the physical kit, plug a Raspberry Pi computer into it, and I have access through that. So, I got employed by a company.

They're a very well company, that's all very well known logistics company, that's they move stuff around the world a lot. They came to me and they asked me if I could help, because people were getting a bit too relaxed about security. They were pretty sure there were security rules that were not being followed, and they said to me, Paul, can you come in and just see if you can steal anything of value? Now, whenever I take on a contract, there's a couple of things I like to point out.

Normally in contracts we'll have three points, and I only win the game. If I hit one of those points with this contract, point number one was gaining access to their property without being noticed. Point number two was gaining access to a building without being noticed. Point number three was stealing something of value. Okay, now I say of value because to me, value is very different things.

It could be financial, it could be valuable, it could be something I could steal and sell, or it could be data. Now my mind normally goes for data, so I think a little bit differently to most things. We look at this company, we look at all of their locations around the UK. Myself and a buddy pick which location we're going for, and we do this from the strictly scientific method of, it's the one that's furthest away from a police station. Okay. Thank you.

Because even though I've got permission, I still don't like being arrested. Okay. So we go to this location. We have a drive around this building. It's a big boring gray building. There's lots of windows, doors, down one side, there's big shutter doors that trucks can reverse into. So fire exits and stuff down the other side, nothing, just. Wall and windows on the back. Literally just window at the front. Nice entrance. Big barbed wire all around it.

I mean, this barbed wire, it was, I'd say it was about 10 foot high. And again, I'll point out, I'm quite a big lad. I'm not climbing that fence. Okay. At the front, there's, there's one way in and out for vehicles. Next to it is a security hut. Well, I say security hut, it looked like a shed. With a guy that stood in it and there's a faint glowing light in front of him that we took a guess at was a monitor or a tv of some guy. Now we've gone round building.

In front of the building there's a lay by on the other side of the road, so we park there, turn the car off, turn the lights off, and we're watching for a while. We're watching the security guard in his shed. We got there about half 10 I believe, and it was November ish, so it's quite dark, and we watched this guy. Now it's got to about 1am. We've noted that every half hour on the half hour, this guy goes for a walk. Very rich. I mean, literally I prefer to set my watch by him than by my phone.

Okay. And he was spot on the half hour mark. Every half hour he'd go for a walk. Now the walk would change between 10 minutes and 13 minutes each time. So we think he was just changing where he walked and came back to. Absolutely fine. So we know that we've got. a 10 minute clear spot every half hour on the half hour. My buddy, it's now about 1am I think it comes up to the time that this guy's going for a walk and my buddy looks at me and he says I'm bored.

Now, if any of you meet any of my team, one of them turning around and saying I'm bored, that normally means something is about to kick off, something's about to happen, one of us is going to do something that is going to impact the evening. So he looked at me and said, I'm bored. We're here already. We're only meant to be doing a recce, but we can gain access to their property. We just need to go over to that shed while he's away.

We'll take a little video of us walking in there and we can get out. Perfect. Yes, that can be part of the recce. We will hit point number one of the contract. I'm really happy with this. Let's do it. Security guard goes off for his walk. We now count to 16 Mississippi. And we'd run over to the shed. We go into the shed, a little video of us entering. We look at the monitor. It was a monitor. It had the split screen. There were four screens on there showing four cameras.

The cameras did not move. They did not change at all. So we knew where every single camera in that whole building was, there was no way to change them. Four cameras. Okay, we're looking at these cameras and the wall that I told you about that had the fire exits and the big shuttery doors did not have a camera down the outside of that, nor on the inside because we couldn't see any shutter doors in any of the camera screens.

Brilliant, we've got a safe point that we can go down and we can hide down for half an hour and have a bit more of a close look around. Okay, let's do that. So we've walked off. Going along this wall, I checked fire door number one, can't get in. Checked fire door number two, can't get in. Checked fire door number three, it's wedged open. In where the lock should go, there's a piece of wood stuck in there and it's been gaffer taped in place.

You can't really see it from the outside, but it's done in quite a clever Not clever, it's done in a nice way that it can't be spotted easily. But the door just falls open. I now take a little video of me and my buddy walking in through the building and we've hit contract point number two. Now in front of us, there's a load of racking and there's a load of kit and there's loads of boxes. These are obviously things that are ready to be shipped out tomorrow, okay? Or, sorry, today by this time.

And, and my buddy I'll be honest, he's got a bit of a dubious background. He's very good at what he does with me, and he enjoys the work world, and he's the loveliest person you'd ever meet. I trust him with my wife, my daughter, my house, my stuff. He just made a couple of silly choices when he was younger, okay? And he paid for them. Now, in his background, he has a bit of a thing for laptop computers. That's all I can really say on that.

Whenever we go out on a job, he still wants to steal a laptop computer. He does give them back. Okay, he's a good boy now. He gives them back. And he's looked at all of these racking systems. He looked at me and went, need to steal something of value. I'm looking for a laptop size boxed. And he goes, he's off. He's looking for that. I've looked back along the wall, which has ran up the outside of, And I see a desk down there. Now this desk looks important. It's near all the big shutter doors.

It's, it's, it's blatantly the place that the person in charge of everything going on sits and controls everything from. Okay, I go down there. I'm gonna look down there because I'm gonna steal information from these people. I go down there I go to the desk and go through bits on the desk I stand up and I look in front of me and there's one of those big key boxes You know the red one you see them at car dealerships for all the cars I've gotten a lot.

There's one of those and I looked at this thing and I thought that's probably for the vehicles That are just outside this wall. So I'll check the box and see if there's keys in it I go to open the box, the key to lock the actual box itself is very handily in the lock. So I don't even have to break anything. I just turn this and open it. I now have in front of me roughly 42 keys for vehicles that are probably just outside there.

And I kind of think to myself, well, I've gotta steal something of value. A car's pretty valuable. That'll do. We'll go for that. Call my mate over and I say to 'em, don't worry about the laptops. We're Nick. We're nicking a car each. And very handily, every single key has the number plate written on it on a key fob, so we can just walk out and find the vehicle. Even better, how many of you have keys that when you blip a button, your car flashes its lights at you? They all had that.

And when you're now working at about half one in the morning at night time, it's handy. It's very handy. So we just take a key each. We walk outside. The security guard can't see this area, so we're pretty safe. We're walking along, blipping the button. My one, the vehicle flashes. It wasn't a car, it wasn't a van, it's a massive truck. This bothers me a little bit, but my dad owned a haulage company. I definitely haven't been driving trucks illegalwalking along, blipping the

button.Ause that would be wrong, okay? But I can drive a truck. Try opening it up. Go to my mate if you found yours. He's blipped as well. He's also got a truck. He's a little bit nervous He swears blind that he can drive them. I don't think he understands double clutching if anyone in here understands that Well done. I hate them, but you can do it, right? He gets into the truck and he promises he can drive this. I said, just take it steady, take it easy. We'll go really, really careful.

We now wait for the next half hour marker for when we know security guard's going to walk away. We're now doing this by luck and by guesswork and by hope. We count 260 Mississippi. We start up the trucks and we drive out. Now, this is the slowest you will have ever seen two trucks drive around an industrial estate. We get out we do a left and a right, and down there, under half a mile away, there was a lay by that we could fit in, and we put the trucks in there.

And it was nice and well lit, because, you know, we don't want the trucks getting stolen. And we park up. I jump out of the truck and I'm like, right, I better call security. Because we've got the chief of security's mobile phone number to call him whenever anything interesting happens. So we give him a call. The call goes something like this. Hey mate, it's Paul Newton. I've just been wrecking in one of your buildings. Paul, you're calling at a ridiculous time. What's happened?

Has something happened and do I need to know? But yes, yes, something has happened. We've completed the contract already. What do you mean you've completed it? You, you're only meant to be out doing wreckies. Yes, but we saw an opportunity and we went for it and we have completed. Yeah, I don't understand. What have you stolen? Two trucks. We've got a truck each. We've gained in, we've got access to this building. We've got keys. We've stolen a truck.

We've completely, there's no damage on anything. We didn't have to break anything to do so. And I would lay a bet that there isn't even an alert from your security as yet. No, there's not. There's nothing flagging up at all. We've got two trucks. We've parked them up. He then said, But the trucks are empty, aren't they, Paul? And I said, I'll be honest, mate, I haven't even checked. I've got to this point and I've called you. Could you check for me?

We open up the back of my truck and it is full of flat screen tellies. Quite large flat screen tellies that are probably worth a fair bit of money. We open up the back of my mate's truck, and this is my favourite bit. It's full of computers and laptops. You couldn't make this up, but this was brilliant. This was absolutely brilliant. The guy on the end of the phone starts swearing a lot. There is a lot of rude words going on.

I'm getting kind of used to people swearing at me in my life these days. It's absolutely fine. So I said to him, What do you want us to do, Neil? Your choices are And he stopped me. He said, Paul, you're the expert on this. You do whatever you want. Now, a lot of you guys have only met me for this video thing today. And I would lay a bet that you already know never to say to Paul Newton, do whatever you want. Cause he will. That night we stole eight trucks.

We parked them around various places on the industrial estate. We took the keys and put them in an envelope and handed them to security and asked them to put them in the pigeonhole for the depot manager for tomorrow morning. This story has some lessons. Number one, can you imagine being the people that walked into work the next day and went, where's our trucks?

Number two, can you imagine being the depot manager who opens up an envelope with eight keys in it and a little map of where all the trucks are? Imagine being the guy in charge of the warehouse and logistics. You're just going, I've got trucks missing and no idea what's going on. Imagine being the security guard. The A Trucks have got a stolen bus.

Now, in all of our contracts, I have a clause that anyone I bypass, anyone I hoodwink, anyone I steal from, you cannot tell them off, you cannot reprimand them, you cannot fire them, you cannot discipline them in any way. The only thing you're allowed to do is give them to me and my buddies for training. Okay? Because I don't think it's fair. I just don't. You should not be putting people up against me and my team if they haven't been fully trained. So, the second lesson from this one.

What could have stopped us? There's three main points here that could have easily stopped me and my buddy. Number one, if they'd given the security guard an extension lead and a heater, he would not have needed to go for a walk every half hour just to warm his body up, to get away from being frozen. If he'd had a heater and an extension lead, that place would have been so much more secure.

Number two, on that fire door that was wedged with a piece of wood, if they'd just put an RFID lock on it, or a code lock on it, then all the smokers who hated going from that bit of the warehouse and walking all the way around when the doors were locked, just to have a cigarette, they could have just gone through that door, easily gone for a cigarette, and it would have stayed secure. Cost of that? About 25. Cost of a heater and extension? Probably about 40. The last one.

If the person in charge of the keys had just taken the key out of the lockbox, I would never have got access to the keys. Cost of that? Nothing. Think about it. I don't want you to panic about security costing you an absolute fortune. But if they'd spent 60, 70 on those little things that I've just mentioned, they'd have stopped a heist from me and my mate that was probably worth about 11 million. Now again, I want to point out to you, it's not just the money.

If we'd stolen that stuff and gone, We could have sold all of that gear and probably got about 30 to 40 percent of its value in cash. Okay, so we would have gained 4 to 5 million pounds. It's about reputation. Can you imagine calling up every single end user and saying your stuff that was being delivered today has been stolen and we've got no idea where it is?

Can you imagine the media and the PR, one of the biggest logistics firms in the world, has just had this stolen from their base and they've got no proof of what happened, where, when or why? That's what it's about. That could have brought that company down. What could have saved them? About 70 quid. Just ridiculous. Let's do another magic trick. Because at some point, any minute now, Becca's going to tell me off and tell me it's sharp. But Becca, just to warn you, I could keep going for hours.

This is one of my favorite tricks. I don't do loads of card tricks anymore. Okay? I, I, I love this. We get three cards. Now, you will notice one of them is red. And when I turn them around, it's the only red card. So we've got a four, a five, and a six. Okay? Four, five, six. Got it? The red one is the red one. Now, I'm at an age and a size where I need to look after my heart. So that's why I make sure it's the red card so we can keep an eye on it really easily. Got it? Red one, red one.

I'll make it easier. I'll put the red one over here so it's on its own. And for those of you who think I'm cheating, look, it's still the four and the six there, okay? The blue cards, four and the six. And for those of you who are cheeky kids, there's nothing in between them at all. There's just two cards. So we get rid of these two down there. And we've got the five of hearts just here. Where'd the joker come from? I love that stuff. I still love close up magic.

I still love messing with people's heads. Scams. Insurances. I'm gonna warn you about them now. If you buy foreign insurance for your business or for your personal world, anywhere, please do it through a broker based trust. Please do it through a way that you fully trust, okay? Because I'm gonna tell you about a scam that's taking UK businesses to Now, here's what I do. I set up an insurance company and I go and buy the cheapest possible insurance anywhere.

Let's say it's a travel insurance for my dog to go to Devon and back. Cheap, okay. It'll cost me a couple of pound. Now, when I get that insurance document through, I then set up an insurance company that uses lots of check out our insurance prices, places, and, and you guys go there and say, I want insurance for my wedding business. We'll go for PLI, that's gonna cost me three or four hundred pound a year. One company is about 20 percent cheaper than the others but offers exactly what you want.

Now, what I do is when you buy the insurance from me, I take my dog travel insurance. I take the PDF, I edit the PDF so you've got a nice looking insurance document and I change all the details from Sammy Dog Newton to your wedding business, your addresses and change the information to make it look right. There is an insurance document of that name that does exist and there is an underwriter from that company that does exist.

So you guys think you're safe because you've got the document that proves you're insured. You haven't. I've just committed fraud. I've just changed a document. Made it look like you've got good insurance. You've got insurance for a dog that you don't own. Probably doesn't even exist. This is happening now. Okay? So, horribly, if you need insurance for your businesses, please do use a broker that's trusted and you know. Don't get me wrong.

I completely understand we need to save money at the moment. I completely understand that we want to find the best deals. But sometimes, that amazing deal is the one that's going to bring your company. Okay? I promised at the start. This is not information that's going to cost you loads of money. This is stuff that you should need to do due diligence on. Get drones from somewhere you trust. Right! We could do that. We could do that. Oh, we could do that. Yes!

I'm going to do one more silly little story. This one is kind of important. If you I heard Becca talk about wedding fairs earlier. If you use chip and pin machines to, to sell to people, If you use chip and pin machines to buy things Yes! I'm going to doat the moment is going great. I think it's a very good thing. I really do like it. I prefer connecting it to my mobile because at least then I have my thumbprint or my facial recognition that stops anyone using my card.

If you take contactless payments, how do you know 100 percent that that is the person who owns that card? If you do chip and pin, here's the warning story for you now. So, I was in Tesco's a little while ago. Now, I live in an area that's very tourist heavy. I love the area I live in, it's very pretty. I don't know how and I don't know why but whenever I'm in Tesco or Sainsbury's or something like that there will normally be a little old lady wanting to chat to me about something.

Now this one time this little old lady wanted to chat me about how excited she was because her daughter and her grandson were coming to visit her and they're going to enjoy the touristy stuff and I'm like yeah it's great I love doing that. At the teal she's in front of me, she put her stuff on there, she's got me on the conveyor belt. thingy. I start putting my stuff out and she says, Oh, you're not a single man. Are you? That's too much for us. And I went, no, I'm just to be glad.

But stuff and stuff, normal things going on. Now, the amount that she's paying is way over contactless. So she used the chip and pin. She's now stood to a bloke that looks massive. When I'm not wearing the trolley head, let's be honest, I look like a shaved head thug, okay? She's stood next to me, the lady passes her the chip and pin machine, this little old lady then takes it, puts her card in, literally showing me She taps in her pin. You guys know what I do for a living.

How long do you would take me to have lifted her do you really think it would I probably could have lifted her wallet, taken the credit card, put the wallet back in her pocket without her even knowing and had her credit card for as long as I want. And I'm one of the nicer ones. Imagine some absolute a hole who would just take the wallet and hit her to get it. Now imagine they've got a PIN number. How long will it take her to cancel that card? Now this is a sensible one, okay?

If you're running wedding fairs and you have people paying you using chip and PIN, please make sure they're covered. Because if a thief, if a mugger, if a burglar sees their PIN number while you're engaging that person, how will you feel when you hear about it? We all want to stop these absolute scumbuckets. And just giving people little ways of covering their pins is the best thing you can do. Okay? It's for you, it's for your reputation, it's for your client.

And the best result is you will never hear about this working. Because if it works, the thing will happen. The worst result is that you hear that a bride got hit over the head because she was taken for a credit card. Because somebody saw her using her PIN number while they were dealing with you. Please, it's just simple stuff. I want this stuff to stop as quickly as possible.