30: Companies Making Real ROI in the Metaverse with Jason Lovell

Jason Lovell, Metaverse Strategies, PWC, USA

Jason is an expert on all things “Extended Reality” and “Metaverse.” He spends his days working with some of the world’s biggest brands helping them to make sense of (and ROI in) the Metaverse. In Jason’s words, "you may not agree with the concept of the Metaverse but there is no doubt that as a trend the move to more immersive digital experiences is not going away" - and that is where the consumers are - in the hundreds of millions. We talk about some of the key use cases for Virtual Reality and Augmented Reality such as Training, Job Simulation, Remote Assistance and Collaboration. Jason gives us insights into how PWC is using this technology to achieve real impact with their Diversity & Inclusion training - plus what they are doing with other organisations embracing this tech. 

We do a deep dive into the GenZ and Millennial cohort (18-40 year olds) and how the importance of their digital life will be almost impossible to understand for anyone older. But this cohort is an important customer group for many companies and it is critical to understand them. As Freddie Mercury said “Guaranteed to blow your mind”.

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