In this episode, our panel explores a troubling trend in today’s job market: companies that exist to exploit job seekers. The reality of today’s job market? Ongoing layoffs and exponentially more candidates than open jobs. As a result, many people are opening their wallets to paid recruiters, coaches, career accelerators, and “job connector platforms” that promise hidden opportunities for a steep monthly fee. It’s all so confusing: which of these services provide legitimate help? Which ones are ...
Mar 17, 2026•1 hr•Season 3Ep. 9
Southwest Airlines is financially strong. Record revenues. Stock price near multi-year highs. Yet longtime customers are walking away angry. In this episode, we unpack the growing tension between Wall Street performance and customer loyalty at Southwest Airlines. Host Aaron Wolpoff sits down with brand strategist Rene Huey-Lipton , founder of The Dame Collective and former strategy lead on Southwest during its golden years. The question at the center of the conversation: How can a brand be winni...
Mar 10, 2026•50 min•Season 3Ep. 8
For generations, a bite of a Reese’s Peanut Butter Cup meant one thing: Milk chocolate. Real peanut butter. That unmistakable taste. Now, many loyal fans say something is different. In this episode, we sit down with Brad Reese , grandson of H. B. Reese and self-appointed “Protector of Reese’s Brand Integrity,” to unpack a controversy that has caught the world’s attention. Brad and others are upset about the current quality of Reese’s products under Hershey’s control, pointing to a shift in taste...
Mar 03, 2026•1 hr 7 min•Season 3Ep. 7
Tipping used to be simple: good service meant leaving something extra. These days, tips seem like mandatory surcharges, and customers are fed up. In this episode, Aaron and Melissa unpack the growing cultural frustration around “tipflation” and why it’s becoming an increasing pressure point for all involved. We debate who really bears the cost in today’s hospitality economy and look at this from all sides. Joining us is expert restaurant consultant Mark Moeller, founder of the consulting firm Th...
Feb 24, 2026•50 min•Season 3Ep. 6
Research suggests that 30–50% of today’s work tasks could technically be automated. And yet most of us feel busier than ever. So what’s going on? In this episode, we sit down with author, AI strategist, and business coach Steve Ferman to unpack the “automation irony”: the more tools and systems we add, the less time we seem to get back. Instead of blaming the technology, we dig into the real blockers—governance gaps, cultural resistance, change management failures, rising expectations, and leade...
Feb 17, 2026•57 min•Season 3Ep. 5
This year, companies spent $8–10 million for a single 30-second Super Bowl commercial, before production, celebrity fees, and amplification even begin. It’s one of the biggest marketing bets any company can make, and one of the few remaining moments of true mass, real-time cultural attention. In this episode, the panel tackles the real question behind the hype: Do Super Bowl commercials actually work, or are brands gambling millions on a flashy coin flip? To answer this question, we're joined by...
Feb 10, 2026•1 hr 36 min•Season 3Ep. 4
Pinterest was once the quiet corner of the internet. A place for inspiration, planning, and imagination. No shouting. No doom-scrolling. No constant pressure to buy. That version of Pinterest is now under threat. In this episode, we unpack The Pinterest Paradox. Can a platform built on slow inspiration successfully pivot to fast commerce without breaking user trust? Pinterest is laying off staff, cutting costs, investing heavily in AI, and pushing aggressively into e-commerce. With TikTok Shop, ...
Feb 03, 2026•52 min•Season 3Ep. 3
LEGO built one of the most iconic brands in history by standing for children, creativity, and open-ended play . But in recent years, a major shift has taken hold. The company is increasingly chasing adult fans with premium, expensive, highly detailed sets, licensed IP, and collector-focused experiences. In this episode, the panel is joined by toy industry veteran Leo Battersby to examine whether LEGO’s pivot toward adults is a smart growth strategy or a dangerous drift away from the very thing t...
Jan 27, 2026•41 min•Season 3Ep. 2
Season 3 kicks off with a timely and culture-shifting question: Is Dry January actually good for business, or is it a self-inflicted economic slowdown? Every January, millions of people across the U.S. and the world voluntarily press pause on alcohol. What started as a small UK health initiative has become a global behavioral shift, with nearly 1 in 5 adults now participating and overall alcohol consumption at its lowest level in nearly 90 years . But this is not just a personal wellness trend. ...
Jan 20, 2026•50 min•Season 3Ep. 1
In this special episode of We Fixed It, You’re Welcome, the team welcomes back financial expert Lukas Sundahl to put real numbers behind our hypothetical business fixes. What’s the actual value of “fixing” a struggling company? Lukas analyzes three big names—Southwest Airlines, Party City, and Jaguar—and shows how our proposed strategies could have meant millions in revenue, survival, and long-term brand strength. Expect insights on: Why Southwest’s baggage fees could still work without killing ...
Jan 13, 2026•28 min0
Jaguar’s EV rebrand was meant to redefine the luxury car brand — but instead, it sparked massive backlash, confused loyal customers, and even led to their CEO stepping down. In this episode, we break down exactly what went wrong with Jaguar’s electric vehicle strategy, why their marketing campaign failed, and how they can fix their brand without losing their iconic heritage. Discover the key lessons every business can learn from Jaguar’s rebranding mistake, the reality of competing in the EV mar...
Jan 06, 2026•48 min0
In this episode of "We Fixed It, You're Welcome" the hosts tackle American Eagle's controversial ad campaign featuring Sydney Sweeney. Marketing expert Lola Bakare joins to dissect the brand's misstep, exploring the importance of inclusive marketing and authentic consumer engagement. The discussion delves into the risks of shock marketing, the power of Gen Z consumers, and the need for diverse voices in decision-making processes. The panel offers strategic advice for American Eagle to regain tru...
Dec 30, 2025•53 min0
In this episode, our panelists discuss crowd-sourced fixes that were submitted to our show, an end-of-season tradition. We talk about various companies that are top of mind for our episode contributors, focusing on loyalty programs and customer experiences. We explore the implications of changes in loyalty programs like Carnival's, emphasizing the importance of communication and customer engagement. The conversation also touches on innovative ideas for Amazon's delivery services and Uber's poten...
Dec 23, 2025•42 min•Season 2Ep. 25
A beloved American brand finds itself in boiling hot water after a senior executive at Campbell’s is secretly recorded making racist remarks, mocking customers, disparaging the company’s products, and boasting about substance use at work. The recording goes public, the executive is fired, and Campbell’s stock hits a 52-week low. But the real question is not whether the executive deserved to go, it’s what this incident reveals about leadership, culture, and accountability inside the organization....
Dec 16, 2025•42 min•Season 2Ep. 24
Some movies and products flop so badly they become infamous. Others become instant classics. But then there are the ones in the middle. The ones with hype that launch and then disappear without a trace. No cultural impact. No lasting impression. Just a collective… “meh.” This episode examines that dangerous middle ground we’re calling a culture shrug and why, for companies and creators, it can be worse than outright failure. Aaron, Melissa, and Qadira explore why projects that check every box st...
Dec 09, 2025•41 min•Season 2Ep. 23
Wendy’s was once the fresh, honest, slightly rebellious burger chain. Today it’s stuck between fast food giants on one side and premium burger rivals on the other. Prices match McDonald’s, but the brand isn’t perceived as a value leader. Quality is decent, but not elevated enough to compete with Five Guys or Shake Shack. So what is Wendy’s now? We sit down with Paul Tuscano, former Chief Digital Officer at KFC US, the man behind their massive digital reinvention. He shares insights from decades ...
Dec 02, 2025•49 min•Season 2Ep. 22
This episode explores one of the biggest questions of our time: are robots replacing humans or helping us reach our full potential? We sit with Dr. Aadeel Akhtar, the visionary CEO of Psyonic, whose bionic hand technology is restoring touch for amputees and powering next generation robotics at NASA, Amazon, Google, Mercedes, Meta, and more. Topics include • Are robots a threat or an opportunity • Why most robot replacement headlines are exaggerated • How bionic hands are restoring real human liv...
Nov 25, 2025•49 min•Season 2Ep. 21
Prices are rising, fees are multiplying, and transparency is disappearing. In this episode, we break down how Ticketmaster, rideshares, airlines, and even grocery stores use surge pricing, hidden fees, and algorithmic pricing to squeeze more out of consumers. Fractional CFO Elaine Bogart joins us to explain the financial mechanics behind these tactics and whether personalized pricing is fair game or a violation of trust. We explore equity, transparency, surveillance pricing, and what it would ta...
Nov 18, 2025•53 min•Season 2Ep. 20
For many, Victoria’s Secret represented the epitome of femininity, confidence, and glamour. But as our culture shifted toward authenticity and inclusivity, the brand has struggled to evolve. In this episode, we break down how the most iconic lingerie empire dulled its shine, what their attempted rebrand is missing, and what it would take to rebuild trust with today’s consumer. We explore the business, the culture, the fashion, and the future. Is it too late for Victoria’s Secret to reinvent itse...
Nov 11, 2025•43 min•Season 2Ep. 19
Wikipedia is undergoing a full-on crisis. As AI search tools like ChatGPT and Google intercept its traffic, while also borrowing its resources, the platform is facing a slow-motion collapse. Donations are shrinking, editors are burning out, and global politics are threatening its open, volunteer-led structure. In this episode, Aaron, Melissa, and Qadira take on a big question: can Wikipedia survive in the AI era and during a time where facts are subjective? We explore how the site can evolve wit...
Nov 04, 2025•51 min•Season 2Ep. 18
Ben & Jerry’s, the iconic mission-driven ice cream brand, has hit a rocky patch. Co-founder Jerry Greenfield’s public exit after 47 years has raised big questions about what happens when a brand’s activist soul meets corporate strategy. Aaron, Melissa, and Qadira dig into how Unilever can protect Ben & Jerry’s social mission, rebuild trust with customers, and chart a bold path forward without its founding duo steering the ship. From how to handle vocal founders on the outside to doubling...
Oct 28, 2025•50 min•Season 2Ep. 17
In this big episode of “We Fixed It, You’re Welcome” our panel tackles the complex issue of the TikTok ban in the United States. Joined by guests Braeden Sorbo (TikTok influencer, actor & content creator), Dylan Conroy (talent agent & podcaster), and guest finance panelist Sam Palazzolo, we explore the multifaceted challenges facing the platform. The freewheeling discussion crosses into topics involving national security concerns, data privacy, content moderation, and the impact on creat...
Oct 21, 2025•38 min•Season 2Ep. 1
This week on We Fixed It, You’re Welcome, we’re diving deep into one of the most fascinating business stories in streaming: the Disney+ crisis. From explosive subscriber growth to public backlash and strategic pivots, Disney’s streaming platform has seen both magic and mayhem. Joining us is Michael Cerdá, the former VP of Product at Disney Plus, who helped take the platform from concept to over 100 million subscribers. Michael gives us a rare behind-the-scenes look at how the service was built, ...
Oct 14, 2025•58 min•Season 2Ep. 16
In this episode of We Fixed It, You’re Welcome, the panel dives into the surprising global phenomenon of Labubu—the bug-eyed, fang-toothed collectible from Pop Mart that has taken the toy and collectible world by storm. Our guest, Manuel Torres Port, brings decades of experience from Mattel, Nickelodeon,NBC Universal, and more, to unpack what makes Labubu not just a collectible but a cultural force. The panel dissects how scarcity, community, surprise, and user-generated content fuel the brand’s...
Oct 07, 2025•57 min•Season 2Ep. 15
In this special episode of We Fixed It, You’re Welcome, the team welcomes back financial expert Lukas Sundahl to put real numbers behind our hypothetical business fixes. What’s the actual value of “fixing” a struggling company? Lukas analyzes three big names—Southwest Airlines, Party City, and Jaguar—and shows how our proposed strategies could have meant millions in revenue, survival, and long-term brand strength. Expect insights on: Why Southwest’s baggage fees could still work without killing ...
Sep 29, 2025•28 min•Season 2Ep. 14
Description In this episode of We Fixed It, You’re Welcome, the team dives deep into the phenomenon of meme stocks like GameStop, AMC, Hertz, and Bed Bath & Beyond. What started as internet-fueled rebellions against Wall Street turned into massive financial chaos — with instant millionaires, bankrupt companies, and confused everyday investors. Guest: Matt Anthes – Digital strategist, social impact advocate, founder of Advocators.ai, mentor with Techstars and Stanford’s AI for Good, and build...
Sep 23, 2025•52 min•Season 2Ep. 13
In this episode, our panelists discuss the strategic rebranding of Beyond Meat, which has now transitioned to simply "Beyond." The company, once a rising star in plant-based meats, now faces challenges due to mounting losses, oversaturation in the market, and shifting consumer preferences. They explore Beyond's new mission to focus on cleaner, simpler ingredients and whether expansion into other categories is a good idea. The panelists also dive into the challenges of rebuilding trust, addressin...
Sep 16, 2025•45 min•Season 2Ep. 12
In this thought-provoking episode of We Fixed It, You’re Welcome, we explore the intersection of artificial intelligence and education with Dr. Marc Wolpoff, Professor of Psychology at Riverside Community College. With AI tools like ChatGPT becoming common in classrooms, we dive deep into the potential benefits and challenges these tools present for students and educators alike. Dr. Marc shares his insights into how AI is being used by students—from homework help to exam assistance—and the growi...
Sep 09, 2025•57 min•Season 2Ep. 11
In this episode, the team dives into the cultural phenomenon of Taylor Swift's latest album release and how brands are jumping on the orange wave. They discuss the concept of "cultural currency" and how companies are navigating the challenge of joining in on viral trends. From the challenges of brand authenticity to the importance of a rapid response team, the conversation explores how brands can make smart, timely decisions that resonate with their audience while avoiding the pitfalls of inauth...
Sep 02, 2025•45 min•Season 2Ep. 10
AT&T is facing a workplace culture challenge that has captured the attention of employees, investors, and all of corporate America. After a controversial return-to-office memo, questions are being asked: Is AT&T prioritizing profits over people? Or is this a smart business move? In this episode, we break down: AT&T’s shift from loyalty to a market-based culture The impact of return-to-office policies on employees Why employee voices, listening sessions, and one-on-ones matter The ris...
Aug 29, 2025•51 min•Season 2Ep. 9
