Piloting COVID-19 Community Management for China Airlines
Sep 22, 2020•21 min•Season 1Ep. 10
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Episode description
What do you get when you combine a novel coronavirus, a shifting series of global lockdowns, and the European Facebook page for Taiwan's national airline?
A nimble, respectful, and confident plan for managing content, communities, and customer service.
Hear more from Zac and Charlotte as they chat about handling the prolonged uncertainty of coronavirus for an airline during the depths of the crisis.
Head to our website for more detailed information in our case study.
www.rooster.co.uk // @roosterpr
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