Send us a text There is no question that ChatGPT is extremely powerful, but who knew that it could even browse the web, which made it harder for commerce brands who were already struggling with the heavier lift required to enable eCommerce? But it also offers tremendous opportunity for brands who are willing to capitalize on the AI capabilities as once AI is fully rolled out, capabilities such as search and chat might see a huge merge in functionality as the search experience is likely to be con...
Mar 19, 2024•41 min•Ep. 571
Send us a text Selecting a TMS platform is uniquely challenging. There are various platforms in the market; some might be SMB-focused with capabilities such as rate shopping and carrier integration. But as you outgrow these capabilities, you will most likely require mature capabilities such as freight matching, reconciliation, and control tower. There are also other considerations, such as whether a TMS is independent or it may be part of a supply chain consulting firm with a potential conflict ...
Mar 18, 2024•24 min•Ep. 570
Send us a text What sets apart a WMS system designed for the European market from its US counterpart? Are the distinctions as pronounced as those in a TMS system due to variations in regulatory reporting and compliance? Moreover, does the pricing strategy significantly impact the total cost of ownership? Some operate on a transaction-based model, akin to consumption-based pricing, while others consider devices. This latter approach proves beneficial for companies facing seasonal fluctuations, ne...
Mar 12, 2024•53 min•Ep. 569
Send us a text The eCommerce platforms have a unique place in the enterprise software category. While some people might confuse them with having overlap with ERP systems, they have distinct places to capture orders and then send them to the backend systems to reconcile. There might also be some architectural considerations, such as which instances will use OMS vs. ERP if OMS might be bundled as part of the eCommerce platforms. In this episode, our host, Sam Gupta, discusses the top 10 eCommerce ...
Mar 11, 2024•20 min•Ep. 568
Send us a text There is a massive difference between the physical ability to change and the intellectual capacity to change. Despite being counterintuitive, the intellectual capacity to change is much harder as that requires exploring ideas you might not be comfortable with. That requires exploring journeys you have never explored. And when you are undertaking such change initiatives at a massive scale where several power centers with authority might be involved, it might be nearly impossible to...
Mar 05, 2024•41 min•Ep. 567
Send us a text Within the intricate realm of enterprise software, Customer Relationship Management (CRM) systems emerge as a distinctive category, notably different from ERP, eCommerce, or POS solutions. CRM systems focus on functions such as marketing automation, sales compensation planning, CPQ, and channel management. ERP systems, on the other hand, while sometimes with some overlap, primarily focus on the operational aspect of sales and marketing operations planning. In this episode, our hos...
Mar 04, 2024•25 min•Ep. 566
Send us a text What is inventory management software? Is it software that manages the inventory count across channels? Is it software that manages inventory costing and unit economics? But before we debate inventory management software, what is inventory? Is inventory the count of products across channels? Or is it the financial value of physical goods across channels? Once you understand the fundamentals of inventory, you will also understand the software that is best suited for your needs. But...
Feb 27, 2024•56 min•Ep. 565
Send us a text Within the domain of enterprise software, a prevalent misunderstanding suggests that Human Capital Management (HCM) or HR software is interchangeable with Enterprise Resource Planning (ERP). Nonetheless, it's crucial to recognize that HCM and ERP are distinct. In this podcast, we explore the realm of the top 10 HCM software in 2024, aiming to bring clarity to the distinct systems that stand out in the HCM domain. In this episode, our host, Sam Gupta, discusses the top 10 HCM ...
Feb 26, 2024•23 min•Ep. 564
Send us a text Creating a software company by integrating several systems is not a new concept. Private equity has done it time and time again. But who would have thought of creating another Infor or ECi when music has completely stopped for the private equity industry? Is the strategy successful? Maybe? Maybe not? While the strategy might be successful in the large market segment, the smaller products were created because of frustration with their larger peers. Also, the only reason mom-and-pop...
Feb 20, 2024•56 min•Ep. 563
Send us a text Within the ERP community, the enduring discourse between prioritizing the macro perspective versus the micro perspective persists, with each method presenting distinctive insights for assessing enterprise systems. The macro view involves a comprehensive evaluation of the organization and its vendors, whereas the micro view delves into specific product systems and their strategic implications. In this video, we have focused on the micro view by showcasing the top 10 ERP systems of ...
Feb 19, 2024•21 min•Ep. 562
Send us a text Many problems, like damaged pallets, are often regarded as a standard cost of doing business without a deep understanding of their underlying causes. These issues can be symptoms of underlying process inefficiencies. However, due to limited visibility, these issues often go unaddressed. Emerging technologies, such as digital warehouse twins, now offer warehouse operators the ability to empower users without the need for extensive changes across the entire enterprise's process...
Feb 13, 2024•35 min•Ep. 561
Send us a text Exploring the realm of ERP selection necessitates a dual approach, encompassing both macro and micro viewpoints, each carrying equivalent importance. The macro perspective involves a meticulous examination of publishers' financial health, strategic roadmaps, and overall market influence. This compilation of the top 10 ERP vendors in 2024 is rooted in this broader perspective, considering pivotal elements like market share, acquisition tactics, investment in community ecosyste...
Feb 12, 2024•36 min•Ep. 560
Send us a text The TMS market is still very regional. The TMS systems that are designed for Europe might not be the best for the North American market. And vice versa. The visibility data makes it even trickier. With visibility data, even the strongest of the strongest might fall short. That's probably the reason why TMS systems sign up with rival visibility platforms. So, where does Alpega stand in its capabilities, and how does it compare with other TMS systems? In today's episode, w...
Feb 06, 2024•56 min•Ep. 559
Send us a text Expanding on the anticipated developments outlined in our 2023 projections, we are upholding a coherent narrative. While analysts continue to deliberate on the likelihood of recessions or a gentle economic deceleration in 2024, existing signals indicate that macroeconomic circumstances will endure at least until the latter half or second quarter. This sustained stability is poised to exert a significant impact on digital transformation initiatives, notably within the domain of mer...
Feb 05, 2024•25 min•Ep. 558
Send us a text ERP contracts tend to be anything but straightforward. With variations based on the engagement structure and parties involved, these agreements come in different shapes and sizes, influencing the ultimate result. Covering a range of elements, from the dynamics between parties to responsibilities, such as licensing, pricing, implementation, support, and maintenance, these contracts lay the groundwork for your ERP initiatives. In this episode, our host, Sam Gupta, discusses the top ...
Jan 29, 2024•26 min•Ep. 556
Send us a text The multi-party supply chain systems are unique. They combine the power of various technologies, including a very strong network, AI and ML, and, in some cases, blockchain. Blockchain is especially critical when data boundaries may cross over countries, which might have data sharing limitations because of geo-political issues. Also, the pharma and drug distribution channels have very different issues when it comes to supply chain traceability and threat detection. So where does On...
Jan 23, 2024•57 min•Ep. 555
Send us a text ERP contracts are frequently complex and can take on various forms, depending on the engagement structure and the parties involved, leading to a substantial impact on the ultimate results. These agreements encompass a range of elements, including the parties' relationships and responsibilities, covering areas like licensing, pricing, implementation, support, and maintenance. They serve as the cornerstone for your ERP initiatives. In this episode, our host, Sam Gupta, discusse...
Jan 22, 2024•17 min•Ep. 554
Send us a text Technology has matured, but the fundamental issues are still the same. Regardless of whether SaaS is going to take over the world or not, the success rate with ERP implementation might not change unless companies embrace the critical steps required to be successful with ERP projects. The process starts with aligning various organizational functions and data siloes, which is not as simple as technology integration. They require mindset and business model changes essential to the su...
Jan 16, 2024•43 min•Ep. 553
Send us a text The wide range of ERP business processes may initially seem overwhelming, but not all of these processes are equally important, and their significance can vary significantly based on how they are integrated into the ERP system. While core ERP processes generally remain consistent across most solutions, non-core processes display noticeable diversity. In this episode, our host Sam Gupta, discusses the Top 10 Non-Core Cross-Functional ERP Business Processes in 2023. He also discusse...
Jan 15, 2024•16 min•Ep. 552
Send us a text Understanding why ERP implementation is more challenging today requires going back to fundamentals. The traditional business models, described by frameworks such as Porter’s value chain, assumed a one-directional flow of information. But as customers’ expectations change, the newer architecture requires a bi-directional flow of information to get an immersive and seamless omnichannel experience. Also, just because ERP demos might make advanced capabilities such as ATP appear easy,...
Jan 09, 2024•51 min•Ep. 551
Send us a text ERP systems primarily revolve around processes, and there is an ongoing debate about the extent to which an ERP system should encompass these processes. This is where the distinction between core and non-core processes comes into play. Core processes are typically integrated into the ERP system, while non-core processes may or may not be included. One of the most universally essential core processes in any ERP discussion is the order-to-cash process. It's worth noting that fo...
Jan 08, 2024•18 min•Ep. 550
Send us a text ERP systems have come a long way with their cloud-native capabilities. Even the legacy ERP systems are trying to be as close as possible to cloud-native systems. The WMS space has been trying to catch up with cloud-native capabilities with a very limited number of options available in the market. The process manufacturing and F&B space is even trickier, and WMS capabilities for this space require additional layers that may not be available with other WMS systems designed for g...
Jan 02, 2024•53 min•Ep. 549
Send us a text The outcome of ERP projects is often determined even before they commence, highlighting the paramount importance of the readiness phase. This phase is critical because most challenges in ERP projects stem from misalignment. Misalignment can arise for various reasons, such as executives having unrealistic expectations about the role of ERP in their organization. At times, it can be as extreme as executives thinking they need an ERP when, in reality, a CRM solution is more suitable ...
Jan 01, 2024•23 min•Ep. 548
Send us a text There is a very thin line between a multi-carrier shipping add-ons and a TMS solution, even though both might position themselves as a TMS solution. Also, among the multi-carrier shipping add-ons, there are very few that can support both capabilities for the parcel as well as for LTL. Some multi-carrier solutions might have deep freight auditing capabilities and collaborate with other WMS vendors to compete with larger vendors that might offer these capabilities as part of the sui...
Dec 19, 2023•58 min•Ep. 547
Send us a text In the context of Enterprise Resource Planning (ERP) systems, it is crucial to grasp the distinctions between non-core modules and core modules. Non-core modules are typically less closely integrated with the general ledger and can exist outside the ERP system, often in best-of-breed systems. Human resources management is a prime example of a non-core module due to its distinct data security layers. The HR module typically involves unique confidentiality requirements, making the u...
Dec 18, 2023•19 min•Ep. 546
Send us a text Most companies started the ware of acquiring parcel companies during COVID. They had to combine all modes, including TL, LTL, and parcel. Also, while not all TMS may have the same technical capabilities for cloud-native, loading and dispatch capabilities designed from the perspective of trucking companies are rare to find. So, where does 3GTMS stand in its capabilities among different supply chain solutions out there? And how does it compare with other solutions? In today's e...
Dec 12, 2023•1 hr•Ep. 545
Send us a text Gaining insight into the ten most prevalent ERP modules assists in determining which modules should be incorporated within the ERP system and which can be implemented using best-of-breed solutions. These modules are typically closely integrated and work in concert with financial processes, each tailored to tackle specific facets of an organization's operations. Encompassing functions like financial management, inventory management, and service management, these modules collec...
Dec 11, 2023•26 min•Ep. 544
Send us a text Among a million supply chain visibility platforms out there, how do you decide who does what? One critical difference is whether the data provider is tracking the entire supply chain or just the carrier data. The one that tracks carrier data is really the transportation visibility platform tracking just the transportation supply chain. So where does Project44 stand among supply chain solutions? In today's episode, we invited a panel of industry experts for a live discussion o...
Dec 05, 2023•57 min•Ep. 543
Send us a text In 2023, the transportation industry is witnessing a transformative shift towards real-time visibility, and it's no surprise that the top 10 platforms leading this charge are making waves across the sector. These platforms are revolutionizing the way businesses manage their supply chain logistics, providing crucial insights and data-driven decision-making capabilities. Topping the list is a platform that combines advanced AI and IoT technologies to offer end-to-end visibility...
Dec 04, 2023•23 min•Ep. 542
Send us a text Salesforce started as a CRM but then grew in many different areas. It has grown to the extent that it has become almost like a platform. But even though Salesforce might come across as you can build pretty much anything on the platform, there are limitations. Most people don’t understand how bad these limitations might fire back, especially if you plan to overcustomize the system. Planning to customize would require you to understand how each object links to each other and how dee...
Nov 28, 2023•43 min•Ep. 541
