Episode 9 - Interview with Bryant MacKellar - podcast episode cover

Episode 9 - Interview with Bryant MacKellar

Feb 10, 202345 minSeason 1Ep. 9
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Episode description

We've got a great interview for you all! Bank of England Alabama Branch Manager Bryant MacKellar joins us to discuss the boom in Airbnb, where he sees the industry going, and why he prefers an AMC as a lender. Bryant is an impressive guy. You don't want to miss this one!

Transcript

Welcome back to another episode of Value Nation, special guest episode. We're just going to dive right into it. Here we go. Now, seeing that this is my first guest that I've actually brought on the show. We previously had Mike Moron who works with us, but Charlie set that up and Charlie brought on another guest. Charlie set up some guests at trade shows. I need to pull them out and wait. So I finally did it and there's a lot of info on this guest online. His Wikipedia page is

unbelievable. I mean, this man was born in Botswana. He speaks seven different languages. Fun fact, he actually learns English from cereal boxes while in Botswana. If you watch the film close, you will see him on the field tripping Missouri defenders to help Auburn win the 2013 SEC championship game. Really kind of took my heart away on that one. Tiger Woods

famous stinger. Actually, he taught him how to hit that shot. Jack Nicklaus once called him on a Friday to fly to Augusta for a private golf match and he stated he had closings to handle and couldn't make it. True man of the people, international man of mystery, the inventor of the French 75, Mr. Brian McKellar. Welcome, sir. Welcome. Thank you, Mike. Appreciate that.

Man, there is a lot on you out there. That Wikipedia page is popping. I got to ask, like, is that like 50% true or was all of that spot on? It was like forecasting future rents. I mean, you know, it could be true. It's kind of a blend of truth and fiction and what could have been maybe. Yeah. I know, you know, you will find me on the Internet. Some good, some bad. Previous life was a vagabond golfer, high level amateur golfer, college golfer at Auburn. Ten years on the professional tours

all around the world. South America ending up in a mortgage cubicle in Troy, Michigan selling FHA Streamline refinances. That's the dream right there. All comes full circle, baby. It all comes back around. It always comes back to you've got to get a real job eventually. Yeah. Yeah. You did like having to make 10 foot putts, you know, to be able to eat dinner the next night, did you? Yeah. Well, you know, a large group of us, we travel around the country and we would

put our entry fees on our credit card. Enough money by the time the credit card payment was due in order to pay our payments or the dream would come to an end. So you want to talk about pressure. Try paying your bills by making putts on the mini tours. I'd be out. I'd be I'd be on the street. I still get nervous over a birdie putt in Men's League. I mean, you grow up pretty quick.

You play some good, some bad and some pretty darn ugly golf courses for sure. And yeah, that was that was that was actually the bank I went to work for that was only supposed to work there for three months and then had back out on the road. But they were actually one of my sponsors. And that's kind of how it all came full circle. And when I got in the cubicles started, I think my second month, I closed 16 refinances and I was like, wow,

this is a heck of a lot easier than making putts. Of course, the world had ended. Race were way lower than they were for the previous few years. And this was 2000. This was 2009, like, say, March. Oh, so right. Yeah. Right after everything happened. I paid days to find refinances with no appraisals, no credit check. It's beautiful. Everybody who everybody wants that day to come back. Those were the the cold call. They were the easiest cold

calls you could ever make. I closed 200 transactions as an originator my first year. It's pretty good. Yeah. You just you just hit the ground running like that was and that's been what you've been what you've been doing since golf. Right. But I was so I was told I was told that here's these people's numbers. Everybody gets a five and a half percent. OK. This was we were calling through the portfolio of service loans for brokers that have gone out of business

because it was 2009. So I call these people up. Hey, Mr. and Mrs. Johnson, this is Brian McKellar with XYZ Bank. I'm about to send you this. And I figured I said after a few calls, everybody was saying yes. I said, well, I'm not even going to ask them if they want to do it. I'm just going to say I'm going to send over this loan package. All I need you to do is sign it and return it with your copy of your driver's license and a bank statement.

And I'm going to save you two hundred and fourteen dollars a month. And you'll probably skip a month's payment because, you know, we're going to refinance it. How does that sound? And not one person said, I don't like that. I was like, so it came to Friday. Everybody in the office went home and here I was, professional golfer, you know, that was used to scrub, scrap and for everything I got. And I said, hey, are we allowed to work on the weekends?

They said, man, you're a hundred percent commission, brother. You can do whatever you want to. So this is before everybody had a cell phone. So I show up on Saturday in my shorts and t-shirt and I would just call everybody at home while they were watching, you know, football or hockey or basketball. I would just work the phones all day. And I said, look, I'm going to work Saturday and Sunday. And every Tuesday when FedEx ran on Monday, I'd get

about 15 loan packages back into the office. And everybody looked at me like I was absolutely crazy because they were all still trying to do purchases and I was just riding the refinance wave. That's how I got into the business. That's the move. Like my background, like my family, we've my father and my brother are LOs. My father's been in the business for like 40 plus years. Right. So it seemed the good, the bad. He was a part, his company

probably was a part of that whole crash, American home mortgage back in the day. They were a big problem. But, but yeah, I've seen it. And what he's, he would be out there recruiting guys. And to your point, like a lot of them, they were coming from maybe just purchase heavy shops and didn't really, you know, the refis, he said it was, it was like a foreign

language to some of them. And it was crazy because it's just money on the table. And it's just, and to your point, like the something closes, like I'm just going to, Hey, I'm going to send you this stuff and I'm going to save you a couple hundred bucks. Like it's a no brainer. It was an absolute no brainer. Obviously that product doesn't, doesn't really exist anymore. But I'm at the time you would have been silly to not, to not participate. And

you know, in some cases we probably delayed the inevitable for those people. And a lot of them probably shouldn't have got a new loan. But, you know, if you, if you've got to, if you're, if you're, if you're a lender and you have a giant servicing portfolio and you're not calling through and trying to retain your clients, when rates go down, somebody else is going to do it. And, and that was our, that was our theory. And I think it's

still true to this day. Now rates have continued to come down since then until what, you know, when the spigot shut off in about June of this year. But since then we're about 97% purchase. So now we actually know what we're doing. Hey, there you go. And I had to order a plate on every darn deal almost. Yeah. But that's the model, right? I mean, the model

is you get the purchases first, you do a good job doing it. And so then you have those people in your contacts list for when rates do happen to go down, then you call them like, Hey, let's do this. And it's an ongoing cycle. Then they use you, they buy another place since they had cycle that continues to go on and on.

Look, if you're a loan originator, if you're, if you're a loan production office and you are not considering a purchase that runs through your office as a customer for life, then you're doing it wrong. Yeah, exactly. Exactly. We want to, we've already, we already know you.

You know, like, and trust us already. And we want to do your loan. I would say, you know, if you have a first time home buyer, starting a family, buying a home from you, I would say they're probably going to use you five to six times throughout their life. If they keep coming back, they're going to need probably five or six mortgages. They're probably going to buy two or three houses and they're going to refinance when rates

go down. And that's our goal. Our goal is to be a, your letter for life. And sometimes it's just informing them or having a conversation on the phone of, Hey, it's a great time to do this or Hey, it's not a great time to do this. You know, it's the client doesn't always know what they need. They need somebody they can trust. And that's, that's the goal. That's, that's the rewarding part of what we do for a living.

Yeah. And you guys, you guys deal with, um, you're in one of those areas of the country because so say like loan officers that work in Kansas city where I am, we don't have to deal with too many short term rental type situations, but you guys down there do. And so you guys have had to learn as that that's been a new trend coming out. You've had to learn how to handle how income is coming from short term rentals and how you can get loans

approved using short term rental income and so forth. So if you like, let us know a little bit that learning curve and how things are going with the situation. So VRBO Airbnb reality television and social media created this monster of everybody needs to buy a second home or an investment property and get rich. And, um, and so we're in one of those markets Gulf shores, orange beach, Perdido Key, Alabama, uh, Perdido Key, Florida.

Uh, those are all in our, in our area, in our, in our sphere of influence down here. And we are in a destination where a, we're probably a tier two or three as far as cost. You get over to 30 a over to, you know, uh, 30 a areas, uh, Santa Rosa beach area, three, two, three, four, five million dollar properties on the beach. Come over here to Baldwin County, you know, you can still pick something up four or five, six, $800,000 that will cash

flow on short-term rentals. And so everybody's doing it, you know, regular people bought second homes at the beach and they would use them three or four weeks a year and rent them

out the other time. And, you know, I have friends that, um, have a two or three veteran condo on the beach that generates between 60 and a hundred thousand dollars a year of, uh, gross rental income and short-term and Airbnb and the ease of which those systems work have really increased the profitability and then a dollar you can charge per night.

You know, originally back in the day in the nineties, we'd have snowbirds come down in the winter and they'd rent your place out for $1,500 a month because short-term rentals were kind of harder to find. You had to call an agency and they'd call you back and the internet didn't really facilitate that deal. Well, now you go and Google, you know, uh, vacation rentals in Gulf shores, Alabama, there's a thousand people renting out waterfront

Gulf front condos anywhere from $150 a night to $3,000 a night. And so, um, that drives tourists. Tourists tend to turn into second homeowners because they want to live the dream. They want a vacation there and rent it out. And it drives, um, it drives their surrounding markets as well. A lot of people moved to the beach and realized, I don't want to live

with the beach. I want to live in Daphne or Faro which is our more residential area. And so the whole market is really, we're, we're driven by tourism and we're a destination that you can drive to, uh, and get here in about eight hours from the majority of the

Eastern United States. So during the pandemic, it was insane. The amount of people that I have, I bet man is like the lake of the Ozarks, like the lake of the Ozarks here in Missouri reported their highest volume of visitors, new purchases, rentals during, during COVID during the pandemic, like the lake of the Ozarks exploded. It was like COVID didn't exist at the lake. Like that's what everybody joked about.

Well, and you know, everybody said, well, if you're outside, it's not a big deal. So everybody's like, well, well, you're telling me I can go ride around in my boat and sit on the beach and drink light beer and it's COVID compliant. Let's go do it. I'm going to send three or four emails a day and I'm still actually technically working for the time being from my office in Nashville or wherever you're, you know, supposed to be

working. So it just created this whole, uh, new mindset of living where you want to be or vacationing and working all at the same time. And, um, we, we just had an incredible boom and I, I don't see it ever going away. No, no, it's here to stay. I mean, as long as we've touched on it on a couple of our previous podcasts at, uh, you know, some States in cities, counties, whoever's in charge are trying to put different laws in place where you have to be a resident to do the short

term rentals and things like that. Like certain States are starting to push those kinds of things out, but I don't, it's, it's not going anywhere overall the business now. Oh yeah. I mean, you know, the smartphone with the addition of an Airbnb or a VRBL app has made it so that you can sit there, you know, waiting in line at Starbucks and go find a vacation rental anywhere in the world. So that's the way people vacation and pick

where they want to go. Sometimes they don't really even put a whole lot of thought into it. They're like, ah, yeah, 1500 bucks for, you know, four nights, let's do it booked. And then they just kind of figured it out later. And then you see the surprise $400 cleaning fees. Yeah. And then they have this list of demands, walk our dog, you know, scrub the toilets. Like, what are you talking about?

To your point about, you know, them trying to pull back the reins and restrict. We've had some of our more residential areas that have said, look, we want to limit rentals in this area to 30 days at a minimum, but they tend to be in more residential areas where people are occupying the homes as primary residences. And I get that. Like the home

that I go to a home to every night, that's very residential in nature. I don't want spring break short term rentals right next door, you know, party until three o'clock in the morning. Now, if I'm in a beachfront, Gulf front condo, I think you can kind of expect that more. And that's kind of what comes with the territory. Yeah, it has to make sense. Like, no, we're not going to put, you know, a short term party house in the middle of

residential neighborhood. So the HOA is and the cities have created guidelines just to kind of curb the craziness. And it, it has affected the values. It doesn't hurt values when no short term rentals are allowed, especially if it's a vacation type property.

That makes sense. And plus, I mean, if you think about it, like if you're trying to be an economical traveler, and you don't want to spend the money for the beachfront, you could maybe be okay taking something a mile away from the beach and driving to the beach every day, and that's going to be cheaper, but then there's going to be restrictions on those because it's going to be more residential type area. So then it kind of takes that option away from people too.

So sometimes you get like a mile from the beach and you're in the county. We've always seen this like unzoned county areas tend to not have the restrictions. But that is a trend for sure. Lending on condominiums at the beach has gotten more difficult and expensive. So we are seeing a lot of people more willing, maybe, maybe COVID caused this too. They didn't want to be around with so many people. Like, do you really want to ride an elevator to

the 28th floor with a hundred other people to go back and forth every day? Or do you want to be at your little two bedroom, single family house with a pool in the backyard and then maybe drive a golf cart to the public beach access a mile down the road? We're seeing a lot more of those non beachfront single family homes that are serving as rentals. I'm actually in the process of trying to build two of them right now. I got to deal on some

land that is very close to the public access, maybe about a mile from the Gulf. And I was going to build two, three bedroom houses with a pool in the backyard of each. So large parties could all stay in the same place. You know, and I come up with a couple golf carts and they're good to go, man. Yeah. Yeah. And I'm not granted. I got my quote to bill and I

was like, Oh, yeah, it's a whole time out. So you remember, remember, went down. Have you, have you looked into the, uh, those, those kid houses that are like two or three bedrooms? I did like, I'm like, uh, like a modular home. Yeah. I find them on Amazon even like they're 50 grand. Yeah. No, no, not, not those that small. I don't know if they'd allow me to build those there, but I looked at like modular homes, but man, they,

they were no cheaper. They were, they were still like, uh, I think the bare minimum was $195 a square foot. And then it was like a $50,000 delivery charge. So it was probably as expensive as building a stick built house. Okay. I just, I just, I was getting ready to break ground and say last July and I just kind of paused it and said, I want, I kind of want to see what happens with this market. You know, interest rates have gone up, uh,

cost of buildings at all time high. I just wanted to see where it's selling out. I'm not at any kind of hurry, uh, to make a bad decision. So I just said, you know, give me six months to think about it. And I'm kind of glad I did. Yeah, definitely. Definitely. All right. Change, change the topic here. So, so tell us about what you got going on now. So we know that you started off for XYZ sling and refis. So like, what exactly are

you doing right now? We haven't touched on where, like what, what the office is. I run a branch for bank of England mortgage. We are a mortgage lender based in England, Arkansas, which is not overseas bank of England. We are, you know, the bank of England is like the federal reserve. That's not even really a bank. So we're the bank of England mortgage from England, Arkansas, uh, established in 1898, originally an agriculture rice farmer

bank, a very small humble beginnings. I think we're about a $350 million bank, which is very small comparatively. I believe we have over a hundred loan production offices around the country. And the last year, I believe we lent about $5 billion in residential mortgages. So, um, that's kind of our setup. We are a, we're a super lender that operates in, in a conjunction with a small FDIC regulated bank. And, um, people come here to stay. Um,

we pride ourselves in keeping our staff for long periods of time. We are a kind of place where I can pick up the phone and I can talk to the people making the decisions. We still have a loan committee, which is kind of cool. It's old fashioned. Uh, we, we, we discuss loans. We don't just deny loans or approve loans. We can actually get on the telephone and work things out and come up with solutions. Um, which I came from a very large lender

before this. And, you know, you would send an email to some inbox and wait three weeks for a response. And the response was usually, I'm sorry, we've already given all the exceptions for the month. I'm like, well, crap, I didn't, I didn't get any, what does that do? So, you know, moved here because I needed to have some personal touch. I needed to be able to, uh, create and make some decisions locally. I need to be able to stick my neck out for,

uh, borrowers and clients that I, you know, that, um, that I believed in. And, and, um, and that's the luxury of working for a smaller company. Uh, I currently have six loan officers, three local production, uh, support staff. I use our corporate underwriters, which I know all of them. Uh, I talk to them almost every day. If they can't figure something out, they pick up the phone and they call me on my cell. That's awesome. That is something

that you will not get at a lot of lenders. Um, like I was saying earlier, I think we did 96% purchase last year. So we're all purchase production. Um, I pride myself on educating the clients and, um, I route my, I'm really passionate about bringing loan officers in from different industries and teaching them the business and teaching them to be the best. That's what's really fun for me. I don't bring on loan officers that are retreads or burned

out at a different lender. I like to bring people from the ground up, grow them organically. And um, you know, what ends up happening is every lender in town is trying to recruit my loan officers, but that's fine. We create loyalty and, um, um, I like the energy. So

those guys are also really hungry, right? I mean that gender, that younger generation, typically, like you say, you don't want the guys that are all burned out and, uh, you know, you know, I, what I find is that, um, you know, you take a guy that's maybe making

40 or $50,000, uh, in some jobs he's not passionate about. And if you, if you sense that he maybe is coachable, uh, and is willing to put in the time, you can show him that look in this industry, the sky's the limit and you have what it takes to do better than what you're doing currently. And those are the fun situations where you can take a young professional and teach them a skill they'll have for the rest of their life and that they can do better

for themselves and their family. And that's, that's awesome. And you need that energy in this business. This business will wear you out. You, you, you need that young energy and it brings everybody else around them up a notch as well. Um, my kind of one of my pride and joy loan officers that I hired two years ago, he was spraying bugs for a termite company. Um, he applied to be a processor and I said, ah, I'm going to talk to this

guy. I don't really need a processor, but let me go, go talk to him. He said, I want to be a processor. I said, you're going to be a loan officer. I said, you're going to come up to me, be a loan officer. He was hustling. He was working two jobs, trying to make ends meet. And, uh, last year he closed 94 loans in a second year. So, you know, that's awesome. I mean, if I can do that 20 more times in my career, I think that's, that's a success.

Yeah, absolutely. That's impressive. That's really impressive. Like, and I can mention my brother just, he just became an LO last year. And after, after fighting back, I guess my father about getting into the business. Um, and he's, yeah, he's, he's figured it out though. Like his, his bread and butter has been, um, like two or three Ks fixed, you know, fix and flip stuff. Cause that's what he, what the world he came from. And

so I'm trying to help educate him that way. Listen, go with what you know, like you can market this up. You can talk to these people and you can help them. You have those kinds of contacts. Um, and you know, he ended up at a, uh, at a predominantly, um, refi shop, or I'm sorry, a purchase shop in Ohio. So he's working through it, but he's, you're right. They make a hand over fist money better than it was before. And it's just a better

quality of life. Well, and you know, um, it's a skillset and it's rewarding because you're helping families and you know, you, you run into a family and I have a quick story. I helped somebody close a condo that was denied by a couple other lenders. And actually the seller that I didn't even know came out to me at church a couple of years later and said,

I want to know that you, you changed our lives. Like we, we really need to sell this and get our money out because we had to relocate to be with a, a relative that was sick and dying. And so if they weren't able to get somebody to be able to finance their condo, they weren't going to be able to move on with their life. And I didn't even realize that they recognized that I was the lender on the transaction, but we came up with solutions. We got the

deal closed and she never forgot that. And like, I see this lady, you know, a couple times a year and she still brings it up every time. And I mean, you know, way better than the money is the recognition. And uh, that's what it's all about right there. But I helped somebody, you know, knowing that you truly helped out people in a situation where they needed it. And I didn't even know the situation was going on. Now, you know, it's probably

one of the top 10 stories I've had in, I don't know, thousands of loans we've closed. What about top 10 appraisal stories? Oh, I don't know. Wasn't that you that sent me the one on the pilings that was like already underwater. And you're like, you think we can get the praise on this? So God calls us up since it's a picture of Zillow. Hey, I want to buy this house. Okay. So million dollars in dolphin Island. So we're looking at it and I'm like,

that's cool. The interior pictures and like typically the exterior picture is the first one you look at. Right? The last picture on Zillow is like picture 45. I'm like, wait a second. This house is in the Gulf of Mexico, not on the Gulf of Mexico. It is in the Gulf of Mexico. And I don't know, you know, if you look at a map, dolphin Island is the barrier Island on the mobile side of the Bay. And you know, you go over bridge to get there.

It's an Island. Well, every time a hurricane comes, you know, the shape of the beach changes. I don't know if you guys know this, but beaches, beaches move around. Okay. Oh yeah. And that's bad news for people living on the beach. Cause sometimes the beach under your house goes away. Well, that's what happened here on the west end of dolphin Island. The beach is absolutely

gone. And so a lot of people just simply lost their house and it was, you know, imagine trying to, you know, give a value on a property that is no longer there and is in the Gulf of Mexico. I believe the Corps of engineer owns it at that point. I don't even know. We're like, sir, this house, this house is in the Gulf of Mexico. I don't think we can do this. And he's like, but I, but I love it. He's like, but look at the view. I was

like, it's great. There was a kayak next to the front stairs. You had to kayak from the stairs to the beach, to your car. That's how you got in and out of this property. And it was sitting up 10 feet. Anyway, we couldn't get title insurance on it. We couldn't get an appraiser to take the order. I didn't want to do it. I didn't, I was like, I don't even want to waste time on this. Cause the underwriter is going to be like, I, you know, what if

this house is gone next month? I mean, it very easily could be. So we, we financed them a different property, but actually somebody ended up buying that house with cash. No, you say it was worth, it was selling for a million dollars, a million bucks, which at the time was probably, had it been on the beach and not in the Gulf, it was worth about a, it probably would have been about a million five, but it was a good deal. So people were

like, Oh, look at this. Yeah. What if the beach comes back? Another storm moves the beach back over there and then it's good to go. You know, I mean, if you're a gambler, I guess you buy those lots that are out in the Gulf and a way that the beach to come back, I guess, I don't know. It's a futures, it's a futures bet, you know, it's a future land speculation that the Gulf of Mexico is going to get smaller. Um, that was a good

one. Um, we had a manufactured home, modular home slash trailer that had been converted into a single family home, which I'd never heard of. So said the story from the listing agent, the appraiser actually was not our appraiser. You guys didn't give them to us, but this was a deal that died somewhere else, came to life over at our doorstep. And, um, yeah, yeah, this is a, this is a manufactured home that's been converted into a single

family home. I said, well, golly, I just didn't know that was possible. I was like, so they did stick, they did stick bill renovations and additions around the manufacturer. I don't know what they did, but they like, it looked like a house. It had a, they like, I think they ripped the top off a trailer and then like did an attic, you know, with the two by fours with trusses and stuff and blew some walls out. I mean, it was the fanciest trailer

of the year. It wouldn't probably roll down the street. I'll give you this, but I think, you know, it walks like a dog talks like a dog. It's probably a duck. Like it has some I beams underneath it. And I was like, they're like, well, we can't find the HUD sticker. I was like, that's because you took it off. It's gone. It's long gone. So that died, but

that was an interesting appraisal appraiser situation. We talked to the County and they said, we need you to come out and reassess this as single family, not a manufactured home. They said, okay, we'll come out and look. And the guy calls me up and says, nah, once it's a manufacturing home, he's always a manufacturing home. So can't change it. I don't know. Lots of good appraisal stories, but those are two that come to mind. Y'all

do a good job. Y'all do a good job as an intermediary. A lot of people don't know what AMC does. And tell the people, tell the people we've been trying to say it for months now on this. Here's your short clip ready? This is what you're going to like. This is why you use an AMC as a lender. I don't want to have to deal with the back and forth of opinion between the homeowner and the realtors about what is or what is not on a property

or what comps should have been used or not. You guys could be a buffer for us. And of course we can always say, well, the AMC said this. And it makes us look good. We don't want to get super involved in the process. Now, I want the correct comps. I want the correct value, whether it comes in higher, lower, or at the purchase price. And I want

the correct value. And a lot of people don't understand that. If you're accepting an off runner property that's way out of the market, then everybody needs to know kind of before the appraisal even comes back that it's probably not going to appraise for what you wrote that contract for. Just because you wrote a contract 100 grand over the list price doesn't mean that the appraiser is going to say it's worth 100 grand over the list price.

Amen. Amen. Amen. But you've been around long enough that you realize that you know how to have those kinds of conversations ahead of time with your clients, right? You could imagine the conversations we've had to have with borrowers or other LOs that weren't as experienced in the last two years? Look, this might be an unpopular opinion, but if I'm buying a house, let's say I'm buying a house for 300,000 and the appraiser comes back for 280, I'm ecstatic. I'm ecstatic.

I'm going to say look, this thing only appraised for 280. Why am I going to pay 300? Prove to me the appraiser is wrong. Prove it. Show me the facts. And they're going to say, well, there's 12 other people that want to buy it for 300. Well, that may be. And our market is a little out of whack. But it still gives me some negotiating power. You know, it gives me some negotiating power as a buyer. And not too often do the buyers really realize

that. You know, they just want it to go smooth. They just don't have the experience. They haven't bought or sold enough property to realize that that's just another step in the process. It's not the end of the world. Typically, 90% of deals will be worked out when an appraisal comes back short in some way, shape, or form. It's still going to close.

Yeah. And that's the thing. What you're talking about with us is like, so usually I get notified like if there's an issue with the transaction, in your example, say it came in at 280 on a purchase price 300. You'll shoot me an email and be like, hey, can you take a look at this one? Like first place I'm going is immediately page one of the appraisal where it shows what it was listed for, when it was listed, and then now what's done a contract for. And it's

like, this thing was originally listed at 260. And then the purchase price on it is 300. So it's 40 over listed. Like, of course, probably the appraisal is not going to come in at 300. So then obviously you go look at the comps and see if everything makes sense and search for other comps. But it's like, that's immediately where you go. And you could put a story together where it's like, yeah, this thing probably didn't stand a chance.

It didn't stand a chance. And you don't know whether the buyer thinks it's going to appraise or not. And that's the beauty of the AMC and appraiser to give you an opinion of value. That's why lenders don't give you an opinion of value. Now we do get some automated results that say we accept the value of this transaction. And in some of those cases, it's kind of weird. We're like, hey, congratulations, Mr. Johnson. We approved your loan. We got your purchase

contract. Oh, and by the way, DU said that you don't need an appraisal because they accepted the value of 300 for the sales price. And a lot of times they get pissed. They're like, wait a second. You're telling me I don't get an appraisal? I'm like, I mean, you're like, this is great. But we don't get one. So much stress in that situation. You can't win. Yeah, you can't win. And I get it. They want to know. Maybe they were hoping it under appraised

so they could go back and renegotiate. Speaking of those, though, so the waivers, like, how, what are you seeing lately the past few months with waivers? Have waivers gone down? You're getting less. Obviously, we're doing less transactions probably than we were when they were really humming a year ago. But as far as the amount of waivers on loans, what percentage has it raised, has it gone down? I think it's not so much the amount of waivers on loans.

It's where the loans are. You go into a very, very standardized neighborhood where say everything is a three bedroom, two baths with 200 homes. And there's been 25 sales in the last month in there. And they all are right in line. The system recognizes that address and is able to determine, hey, every home in here is 1928 square feet. They all sell for 306. The purchase price of 308 is probably smack in line. We're going to go ahead and accept

this. Now, a lot of times it's on the loans where there's more money down. So not very often are we getting an appraised waiver on a 3% down conventional or a 5% down conventional. But really, if you're doing 20% down on a $300,000 house in a neighborhood that's very homogenous, is the word that comes to mind, that's the highest percentage of waivers we're seeing. Now, you go out in the country and you got one house is a $2 million horse farm.

The next property is a 1960s brick ranch. The next home is a double wide. The system has a hard time recognizing value and placing value on the structure and what's around it and the comparable sales. So that's what I've seen. And I would say it's about the same. I know a lot of appraisers have called us and they're worried about losing their job because the appraisal process is going to get fully automated. But I just don't see

it happening. I mean, you can't take the human element out of it completely. You just can't. I mean, two equal homes in the same neighborhood, one has got completely redone bathrooms, the other one has completely 30-year-old bathrooms. I mean, there's a difference in value there and no automated system can recognize that. Correct. Because, you know, so that's what I see. And again, that's just our market. But, you know, that's what I know is our market.

All right. Rapid. I came up with a new name for these, the rapid rush requests. Okay. Right. I mean, we get our rapid rush requests all the time. So I'm going to hit you with our quickies here. Apple or Apple iPhone or you an Android guy? Blue or green text message? I used to be the problem. I used to be Android. And then I realized I was the problem. So you made the switch. So Charlie is still the odd guy out. Let's go. I didn't start keeping score on this. He's an Android guy. Norm.

You are the problem. You are the problem. Yeah. Yeah. You are the problem. All right. So who is the best tiger mascot in sports? I mean, the Auburn Tigers. Hello. Like, aren't you guys a war eagle? Like what? Oh, I mean, well. This is so confusing to me. Like we're the Auburn Tigers, but our mascot's an eagle. Like kind of our chant is war eagle. War eagle. Hey. So would you go to the foot that we get the game, start the game? The eagle flies around the stadium on the inside and it comes

down and circles the entire stadium. They're like, whoa. And then it does at the very end of center field and like land. Like the whole thing goes war eagle. Hey, like that's really cool. The story is it's a long story, but for the quick questions, it's probably not. So we're both, but we are the Tigers. All right. What is what is the gas station in the South? You know, like the East coast has wall was they got like the quick, we got a

quick trips. Like what is like the go-to that you like, where you get your food, you get your gas. We have Buc-E's, we have a gas station that people go to just to eat and see it because it's that special Buc-E's. Buc-E's. Okay. I've never been to a Buc-E's. You ever been to a Buc-E's, Charlie? No, never. It has over 200 gas pumps. Is that like the one single... Wait, what? Is it like, is it the same as the one over

in Texas? What's the huge one over in Texas? It's kind of the same way. That's Buc-E's. Okay. Okay. Now, like my, I have friends that go there on Friday night to eat and see it and shop. Yeah. Cause like the store is humongous, tons of that's wild. You don't have to wait 30 minutes to get into the parking lot. No, I gotta, I gotta look this up. This is wild. Like what are you buying there besides the iPhone charger? Like what shopping are you

doing? Barbecue, brisket, sandwich, they sell grills. They sell like souvenirs, coolers. They have clothes? Clothes. They sell like it's a... You see signs like a hundred miles away, like 88 miles to Buc-E's, 71 miles to Buc-E's. Like it's, it's world famous. All right. So who is your, your dream golf foursome? What, what three are you playing with? Alive or dead? It doesn't matter. Your dream golf foursome. I would say Ben Hogan, Lee Trevino, myself and my dad.

Nice. Nice. What is the, what's your favorite chorus you've ever played anywhere in the world? So my boy, you know, Dufter, he was playing up at Shinnecock Hills for the US Cup. And so we went up the week before and we played a couple of guys on my team and him and he, he rented a house up there. We went up and played. I would say we played

the national golf club up there, which is like top five in the world. That was really cool because of the history and we actually got kicked out because we couldn't remember the member that invited us there. So that was kind of interesting. I think that Dufter wrote a blog about it or something because he couldn't remember his agent had, you had to, it's very snooty. It's, you know, very exclusive. We got kicked out and then he couldn't

remember who invited us and we played and the whole day was comped. And then they had him sign the major champions flag. We got kicked out. That place is amazing. But when I was in college, I got an opportunity to play Augusta national. We had a member that invited three of us to come over on a Sunday, about a month before the masters. And that was really special. I think it was us in one other group. We had caddies, man, you know,

you just, the sad thing is, is you're, you know what it looks like on television. Then you get out there like, man, my ball didn't go nearly as far as those guys, but it wasn't as firm. So like 15, I blasted a drive, you know, the par five. And I had like two 55 left. And I'm like, come on, I'm 23 years old. I can do this party. I got, you aren't clear the water. You aren't clear the water. So that was cool because you already knew

the course in your mind, you know, and you're out there playing it really special. Yeah. Last one. What's your biggest pet peeve out there on the golf course? Biggest pet peeve slow play. I mean, always people that just, you know, they take themselves too seriously. They read golf digest on the way to the golf course. And then they're out there, you know, going through the motions and then they hit a crappy top shot in the pond. Like, you know,

just just move along with the game. Like move along. No, no, no golf is worth slow golf. And bad golf is tolerable as long as you play quick. Exactly. Exactly. If you're playing bad golf, man, get up there, find your ball and hit it. And nobody really cares. Like you don't have to tell us why you're playing bad. Like just move on to the next hole. I like it. Bryant, man. Thank you. We've taken up way too much of your time. I appreciate

it. I appreciate it, man. I can't wait to see it. Thanks. Take care. All right, man. I think that about does it for us today. Solid guest. How about that, Bryant? How about Beback? You said he would bring the heat. He was good, man. I really liked hearing the stories. All right. All you great listeners out there, go ahead and if you're not already, like, subscribe to our YouTube channel, IG, TikTok, Facebook. Make sure you're telling

everybody about all the great stuff we're putting out. We'll tell a friend, you know, not just your mom or your dad. Just like the mortgage business referral system, referral systems, tell the person about it. Like, you know, these guys aren't that bad to listen to. Just give it a try. And we're getting better every week. Relative somewhat. Yeah. Subjective or objective. Subjective. All right, dude. Thanks, everybody. Take care.

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