Do your sales feel a little too “salesy”? If you’ve been wanting to up your sales skills and sell in a way that feels more authentic to you and your brand, then this is the episode for you. In today’s episode, I had a conversation with Nikki Rausch, CEO of Sales Maven. If you want to make sure that your sales calls lead to dream clients or if you want support in raising your rates with current clients, you’ll definitely want to hear Nikki’s advice. We cover the common challenges that people have...
Feb 23, 2022•39 min
Have you ever been in a group setting or a coaching relationship and had that moment where you raised your hand and you’re like, “I don’t know who to hire,” “I don’t know what to charge,” “I don’t know who my most ideal client is?” If you said yes to one of these questions, you aren’t alone. I want to challenge you to stop asking others who to hire and what to charge. In today’s episode, I’ll be walking you through exactly what you can do when you face one of these moments where you’re unsure. Y...
Feb 16, 2022•13 min
When it comes to delegating client delivery and ultimately scaling your business, are you standing in your own way? It’s time to break those habits that are keeping you from spiraling up. In today’s episode, I shared the #1 thing you need to do to get out of your own way. You’ll hear about the strategic and mindset shifts you may need to make for your business growth and the importance of grieving your outdated identities as you move from done-for-you service provider to agency owner and CEO. Yo...
Feb 09, 2022•20 min
Are you doing too much? Offering too many services? Perhaps it’s time to niche down and tailor your services to what you actually want to offer. Sometimes, it takes niching down to spiral up. Meet Stacey Harris, founder and CEO of podcast production agency, Uncommonly More. After originally starting her business offering all things digital and social marketing, Stacey soon realized it was time to change up her offerings to serve the people and services she really loved providing. In this episode...
Feb 02, 2022•42 min
If you want to start delegating more of your client delivery in the next year, this is the episode for you. When most agency owners or done-for-you service providers come to me, they are usually in generally about the same place within their business. We’re going to highlight exactly what that is in today’s episode. You’ll also get a deeper insight into 3 strategies that are actually working right now for agency owners who want to delegate at least 50% of their client delivery in 12 months or le...
Jan 26, 2022•18 min
When it comes to coaching as a means to help you grow your agency, there are times when it’s supportive and times when it’s not. How do you discern whether or not coaching will help you transition from done for you service provider to Agency Owner and CEO? In today’s episode, I am sharing how you’ll get a better idea of if coaching is the right move for you and your business. You’ll learn why it’s not always the best place to start! I also discuss what my program AGENCY does to help done for you...
Jan 19, 2022•11 min
Do you spend more time working in your business or on your business? As CEOs, it's our job to work towards our big, long-term goals for our businesses. But when you’re covered up in the day-to-day operations, that can feel impossible. As the CEO of a podcast agency, Caroline Hull has spent plenty of time “in the weeds” of client work. But as her business grew, she realized she couldn’t spend all her time in the business while also working on the business. After months of preparation, she finally...
Jan 12, 2022•39 min
Do you ever feel like you’re overrun with tasks? Like your to-do list keeps growing, even though you have a team of capable people behind you? If so, you might be a task “hoarder.” Even after you’ve grown your team, it might feel hard to hand over the many tasks on your to-do lists. It could be that you don’t feel your team is ready, that you have a hard time letting go, or that you don’t know where to start. No matter the reason, you deserve a less overwhelming to-do list. In today’s episode, I...
Jan 05, 2022•14 min
So you know you want to scale your business, but what’s the best way to do it? By offering new services? Creating a second revenue stream? Hiring more teammates? It can feel daunting to take the next step towards growth. And deciding which route to take can be the most difficult part. The good news: You’ve got plenty of options. The trick is finding the best one for your business and truly committing to it. If you’re booked out or close to it, your best bet for increasing your profit and decreas...
Dec 29, 2021•15 min
What business wins are you celebrating this year? Every winter, I set time aside to really reflect on the year so far: what I’ve learned, what I’ve accomplished, and what I want to leave in the past. This year has been one of “birth,” both in the literal sense with having my first baby and creatively with launching new programs and offers. I’m so grateful for all the wins and lessons 2021 has brought me and my AGENCY students, and I’m excited to see what the new year holds for us all. In today’s...
Dec 22, 2021•15 min
Is it actually possible to build an agency that feels good? The good news is, yes it is. You can build an agency that feels good, not only for you but for your clients and team too. In today’s episode, we’re chatting about what it looks like to build an agency that feels good. The truth is that this will look different for everyone, but what matters is that you are defining exactly what it would look like for you so you can work backward to get there. What’s in this episode: The first step in bu...
Dec 15, 2021•18 min
Have you ever found that a client asks you to do something out of scope and you didn’t quite know how to respond? You thought, “I don’t want to make my clients unhappy, I don’t want to put more on my team and make them unhappy,” so you went ahead and did the work yourself. In today’s episode, we’re talking about what scope creep is and more importantly, what to do when it happens to make sure you’re taking care of your clients, your team and yourself too. You’ll learn a framework that I teach in...
Dec 08, 2021•16 min
Hiring can be intimidating. But for socially conscious business owners, it’s also one of our greatest opportunities to combat inequity and injustice in the workplace. When she made the leap from hiring contractors to hiring employees, Meg Baker knew she wanted to create a workplace where everyone felt empowered and supported. Through being open about her values and asking the big, uncomfortable questions–both of her employees and of her clients–she’s been able to foster equity in her business an...
Dec 01, 2021•38 min
What are you most grateful for in 2021? As we wrap up a year and head into a new one, I always like to take time to reflect upon what I’ve learned over the course of the year. In this episode, I get personal as I share a few of my own reflections about this year and what (and who) I am most grateful for. You’ll also get a glimpse into learning lessons that I encountered that helped me realize that it’s okay to relinquish control sometimes. What’s in this episode: Why I like to take time to refle...
Nov 24, 2021•16 min
Growing an agency, like any business, comes with its woes. Is it possible to scale your agency without growing pains? In this episode, we’re exploring the most common growing pains that are connected with being an agency owner and stepping into the CEO role of your business. You’ll hear about the 4 ways to help mitigate the pain and discomfort that come along with the growth of your business. If you’ve been wanting to grow an agency but are worried about the frustration, overwhelm and anxiety th...
Nov 17, 2021•18 min
Are you ready to step out of the day-to-day management of your business and actually run your business? Are you utilizing your managers to help you achieve that goal? In this episode, I am breaking down some of the habits that cause leaders to struggle with moving forward and how managers can support you in that. You’ll learn why you should consider making a “how to deal with me” document to help you stop getting stuck in the cycle of getting in the middle of your team’s work. What’s in this epi...
Nov 10, 2021•9 min
Part of starting your own agency is creating a team you’d love to work on. And sometimes, that means doing things a little differently than the corporate world. When copywriter Annie Bacher joined my program AGENCY, she had only recently decided to build a team. In reflecting on her past agency experiences, she realized she had the power to create a team that functioned differently and really get her teammates on board with her vision. In today’s episode, Annie is sharing her journey from corpor...
Nov 03, 2021•37 min
Are you hesitant to call your business an agency? Or maybe you’ve heard horror stories from people trying to grow their businesses as an agency? I know when I was growing my business, there was a part of me that was hesitant to call my company an “Agency.” What I realized is that the reason most agencies did not work is because they did not prioritize leading their team with intention and great communication. In today’s episode, I’m sharing some of the misconceptions around businesses that opera...
Oct 27, 2021•13 min
When you think about delegating work, do you ever think, “But I like doing this!” It’s very common as you begin making the transition from implementer to CEO to feel uncomfortable. After all, you built your business by doing the work, but it’s not a long term solution. In this episode, I’m sharing the mindset shifts you need to make to move from implementer to CEO and how you can begin to think creatively about delegating client work instead of taking the work on yourself. What’s in this episode...
Oct 20, 2021•15 min
Learning how to lead your managers and implementers is a key part of running your business. In this episode, I am picking back up where I left off in the last episode and talking about more transitions that are helpful as you move from leading implementers to managers on your team. You’ll hear about why I don’t believe in the notion that feelings don’t belong at work and why you need to honor your feelings (and those of your team members) to create a safe space for everyone. What’s in this episo...
Oct 13, 2021•21 min
Managing the managers on your team requires an entirely different skill set than managing the implementers on your team. As you step into that role of agency owner and CEO you’ll soon realize that you have to break a few habits that you’ve formed and start forming new ones to be able to empower your team to run your business. In this episode, I am uncovering the two major transitions to consider as you start to lead managers. You’ll learn why this is vastly different from managing implementers a...
Oct 06, 2021•27 min
How can you be intentional about doing less? As an agency owner, this is something you’ll come up against time and time again. In this episode, we’re talking all about the art of doing less. This is a practice you’ll have to work on undoubtedly through your journey as an entrepreneur and it’s something I still work on too. What’s in this episode: Why you need to develop a practice around doing less How to give yourself permission to tend to your own needs (without having to defend it) Why you ne...
Sep 29, 2021•22 min
Do you dread the process of hiring? You might know that it’s time to bring on additional support but the thought of having to create the job posting, interview candidates and everything else that comes along with hiring has you feeling stuck… If this is you, you aren’t alone. A lot of people run into this when hiring and there are a few reasons why you might be feeling this way. In this episode, I am uncovering why you might be putting off hiring and what you can do to make the process better fo...
Sep 22, 2021•20 min
If the thought of scaling your agency leaves you feeling queasy you aren’t alone. In fact, I’ve seen this feeling come up time and time again for entrepreneurs who’d rather just throw it all away and start over. In this episode, I am debunking what it looks like to scale. I’ll also be sharing tips on what to do if you find yourself in this place where you don’t want to scale your agency. What’s in this episode: Why many entrepreneurs fear “scaling their business” The fears that tend to come up a...
Sep 15, 2021•21 min
Are you ready to shift patterns of behavior that are no longer serving you? If you said yes, then this is the episode for you. In this episode, I was joined by Stephanie Woodward, certified leadership coach, Enneagram Practitioner and founder of Agency II Change. What’s in this episode: How fear can be a driver in leadership and management and the ripple effect this has Challenges that arise in the workforce that Enneagram can help with How she shares the Enneagram with clients without putting t...
Aug 25, 2021•42 min
Have you ever found yourself in this rut? With the idea that no matter how much money your business makes or how many clients you take on, you still won’t be able to pay yourself more? In this episode, I’m uncovering how to rethink your costs as a business owner and why it’s important to reframe your CEO pay into the category of an overhead expense instead of a direct cost. What’s in this episode: The difference in decision making when you’re involved in client delivery The 2 things you must do ...
Aug 18, 2021•16 min
Ever had a thought pop up in your head that sounds something like this, “I’m not good at delegating,” “delegating is not for me, I’m not quite sure how to do it,” if so, this is the episode for you. In this episode, I am talking about some of the signs that you might be having some issues with delegating in your business and walking you through solutions to help you start delegating successfully. What’s in this episode: Symptoms that you might be struggling with delegation The most common issues...
Aug 11, 2021•13 min
You know you need processes in place to grow your team, but how will you ever begin to create them when you can’t find the time? This is just one of many hurdles that my clients often face when they are attempting to put better processes and systems in place within their agency. In this episode, I talk about why we often struggle to create processes for our business and the challenges people face when putting procedures in place. I also walk you through how you can begin to put standard operatin...
Aug 04, 2021•17 min
When you hear people talk about taking time off, do you wonder HOW they do it? After all, you might be the one responsible for the day to day operations of managing your clients and team and this makes the idea of vacation sound like some sort of fantasy. In this episode, I am sharing the two areas you have to examine if you’re ready to take a step away from your business and want to ensure that things can run smoothly while you take a break. What’s in this episode: What it looks like to be in t...
Jul 28, 2021•19 min
When looking for support for your business growth, you might have considered a group program or 1:1 support… For many entrepreneurs, 1:1 support seems to be the preferred method. In this episode, I am sharing why I believe group programs are superior to one on one coaching. I break down the 3 common reasons why people tend to want to stay out of group programs and why my program, AGENCY, doesn’t include 1:1 support. What’s in this episode: Why my program doesn’t include 1:1 support The 3 main re...
Jul 21, 2021•12 min
