Are you an agency owner who craves the idea of having a personal brand too? It might be simpler than you think. In this episode, I am debunking the myth that you have to choose one or the other. You’ll hear about how you can make this work by having a crystal clear focus and the first step you should take if you want to grow your personal brand. What’s in this episode: Why you have to have a clear focus to make this work The first step in growing your personal brand while having an agency Challe...
Jul 14, 2021•12 min
Do you ever put on a favorite pair of jeans or a blazer and it completely shifts how you feel? There’s a real connection between our clothes and the energetic shifts it can bring to our life and work. In this episode, I talk with my good friend, personal stylist, Nicole Otchy. What’s in this episode: How Nicole got started in personal styling The evolvement of her clients and her niche Themes she noticed that were holding people back from being themselves How she sees imposter syndrome come up i...
Jul 07, 2021•37 min
Feeling stuck in between the identities of being a done-for-you service provider versus an Agency Owner and CEO? In this episode, we’re going to talk about how to commit to owning the Agency Owner identity. I share some of the key indicators of being a CEO and Agency Owner versus a done-for-you service provider or a done-for-you service provider with a team. What’s in this episode: What the identity of a done-for-you service provider looks like The role of an Agency Owner and CEO Being stuck in ...
Jun 30, 2021•14 min
Are you doing the thing that you really want to be doing? This is something I believe we all should be considering as we run our businesses. In this episode, I was joined by Jamie Jensen, she’s an incredible award-winning screenwriter, a copywriter for hire, former agency owner and a great friend of mine. Jamie realized while running her business that she didn’t want to be an agency owner, instead, she took a leap of faith to dismantle her agency and follow the path she felt called to. What’s in...
Jun 23, 2021•50 min
Do you want to serve clients who rave about your team, your company and your services? This episode is all about creating a relationship with clients that keeps them happy and satisfied for the long run. I share some of the foundational elements that will help you with creating happy clients. I also talk about why you actually have to do less to spiral up. What’s in this episode: Fears that entrepreneurs deal with around making their clients happy Why you need to let go of hesitations around del...
Jun 16, 2021•16 min
For a lot of the agency owners that I work with, hiring can be this big scary obstacle. Between employment laws, taxes and feeling prepared financially, it can be a big hurdle for business owners. In this episode, I brought back Amy Bradbury from episodes 10 and 52 of the podcast. Amy is the founder and CEO of Empowered Profit, a full-service accounting agency for online entrepreneurs. What’s in this episode: Her advice for getting the best ROI on your first hire Why you should become less relia...
Jun 09, 2021•48 min
One thing that people often get stuck with is delegating client delivery. Perhaps you’ve hired someone but you still feel stranded in client work. In this episode, I talk about why you might be experiencing this and how you can begin to shift into more of an agency owner identity and start delegating profitably. What’s in this episode: What it looks like to struggle with delegating client delivery What it means to delegate profitably How to close the gap of struggling with client delivery What t...
Jun 02, 2021•15 min
Technology is ever evolving so don’t let your sales process fall behind! Business owners and large corporations alike are transitioning to this new sales model of selling via direct message (DM). In this episode, I was joined by Candace Chatman, a Business Strategist and Direct Message Sales Coach. Candace is brilliant when it comes to sales strategy, finding and attracting the right clients into your DMs and selling high-ticket items all via direct message. What’s in this episode: What Candace ...
May 26, 2021•38 min
Are you running into hiccups as you try to scale from done-for-you service provider to CEO of your agency? In this episode, I talk about the one mistake I see virtual assistants, online business managers and project managers make as they try to scale into an agency. What’s in this episode: The 4 foundational methods you need in place to scale an agency model business The biggest mistake I see from assistant and managerial service businesses Signs that you don’t have a scalable offer in place Wha...
May 19, 2021•18 min
We’re checking back in with Caroline Hull of Wild Home Podcasting. This episode is a part of an ongoing series I’ve been doing with Caroline over the past year so if you haven’t heard the first three episodes in this series, go back and take a listen. In this series we’ve covered building and hiring a team, prepping for maternity leave and how maternity leave went. In this episode, Caroline and I have a chat about what changes have happened since our last conversation and she updates us about wh...
May 12, 2021•37 min
Do you struggle to delegate tasks to your team? A lot of agency owners go through tough delegation phases as they spiral up and scale their businesses. In this episode, I talk about delegation: why you need it, how it can support you as an agency owner, how to relinquish control and the hidden gems that can emerge when you stop being the bottleneck on your team. What’s in this episode: Pitfalls people have around delegating How scaling leads to spiraling up What people tend to realize when they ...
May 05, 2021•27 min
Every business is unique but when you’re building your done-for-you service-based business you might be curious, “how long will it actually take me to scale this business?” In this episode, I talk about the expectations of the time frame of growing and scaling your business. I walked through the different stages that I see my clients going through so you could have a better understanding of what the process looks like for service providers who run both large and small agencies. You’ll learn abou...
Apr 28, 2021•35 min
Today’s guest is one of my clients and someone I am excited to share with you, Carli Anna. Carli is a Brand Strategist and Coach for creatives pivoting into passive income. We started working together over a year ago and she’s had some pretty incredible results since joining The CEO Roundtable. Carli has overcome negative mindsets and went from being burnt out, working all the time (sometimes up to 65+ hours a week) to working 20 hours a week (while having a baby). Not only that, but she increas...
Apr 21, 2021•41 min
In today’s episode, I am talking about how to identify when a team member is underperforming. As a service provider, there will likely come a time when you have to deal with a team member who is underperforming. This is actually an opportunity for you… You might be wondering, how is that? Underperforming team members in your business can be a symptom of a bigger problem. You’ll learn what steps you can take when you notice underperformance, and how to get to the root cause of the issue - things ...
Apr 14, 2021•27 min
Today I had the pleasure of chatting with Tasha Booth, the Founder and CEO of The Launch Guild, an agency that supports established coaches and course creators, and Coach to Online Support Professionals . Tasha and I met a few years ago when she joined my mastermind program, The CEO Roundtable. Let me tell you one thing about Tasha: when she sets her mind to something -- she gets it done! In this episode, she shares her secret for getting things accomplished and what her business looked like bef...
Apr 07, 2021•40 min
This is a very special episode because we’re celebrating a milestone! It’s officially been one year since I launched the podcast and I’ve had 52 consecutive episodes each week since starting. I can’t believe it’s flown by so quickly. In this episode, I am talking about what my experience was like starting a podcast at the very forefront of the pandemic. I chat about some of the shifts I made and what has all changed since I started this podcast. What’s in this episode: My experience in having th...
Mar 31, 2021•31 min
Does your agency’s profitability keep you up at night? If so, you definitely want to hear my conversation with guest Amy Bradbury. You might recognize Amy as I’ve had her on the show before back on episode 10. I wanted to bring her back to talk about some of the issues that come up as you transition to an agency model. In this episode, Amy talks about what you should truly be focusing on in your business instead of a profit percentage (the answer might surprise you)! What’s in this episode: Her ...
Mar 24, 2021•50 min
Is the fear of not having profitability holding you back from fully stepping into an agency model business? In this episode series on setting up your agency to scale, we’re talking all about money. This can hold back a lot of done-for-you solopreneurs from growing their team and scaling their business because they worry about not having the means to make it all work. Take a listen to hear me explore what profitability is all about, why you need to transition your CEO pay from being a billable ex...
Mar 17, 2021•16 min
Is your client delivery process scalable? Could a team easily step in and take over? Your delivery process needs to be set up in a way that is detailed, efficient and repeatable. Otherwise, you’ll find that your delivery methods aren’t helping you as you scale. In this episode, I am walking you through how your delivery process changes as your agency grows. I talk about how you have to shift, or spiral up as you take on new identities and go from solopreneur to agency owner. You’ll hear what can...
Mar 10, 2021•20 min
Do you feel like you're hitting a wall when it comes to growing your agency? Perhaps you’re finding that you aren’t working with clients that light you or your team up. In part two of this series, we’re talking about ideal clients. In this episode, I talk about what an ideal client is and how you can identify if you are working with your ideal clients. We’ll explore what issues can surface when you aren’t working with the right clients and I also share an exercise to help you get clear on who yo...
Mar 03, 2021•15 min
Is your agency set up to scale? In this series, I am walking you through the 4 foundational areas you’ll want to examine as you move from a done-for-you service-based business to an Agency model business. In this episode, I start with your services and why these will need to be revamped if you want to truly scale your business. We’ll talk about what could happen if your offering isn’t scalable and how you can create an in-demand scalable service! What’s in this episode: What a scalable service o...
Feb 24, 2021•18 min
Have you found yourself in a place where it’s time to grow your team and you don’t know where to start? Or maybe you already have the team but you want to figure out how to make everything work better? In this episode, I was joined by my friend and client Sarah Fox. Sarah is the Founder of the Bookish Fox, a book editing and coaching agency. We explored a few different topics in this episode around building your team (and of course we got into some of my biggest questions around writing a book t...
Feb 17, 2021•42 min
Have you ever felt yourself questioning if a client, team member, speaker or guest expert is going to be a good fit for your business? Even though they seem to meet your standard qualifiers? I think we’ve all been there and that’s why this topic is so important for business owners and entrepreneurs! In this episode, I talk about my on-going journey of examining and implementing my own company values and beliefs. You’ll get a glimpse into what can happen when there are misalignments and how value...
Feb 10, 2021•29 min
Are you looking to get your business running more smoothly in 2021? Look no further because I’ve got the perfect guest for you! Today I had on Catherine Calmes, a Certified Director of Operations who helps entrepreneurs with operational planning and team leadership. In this episode, Catherine and I explore the 5 phases you go through as a CEO and what areas you should focus on first if you’re ready to scale your business. She tells us about her personal evolution as an entrepreneur and her recom...
Feb 03, 2021•26 min
Are you finding yourself stuck in the client delivery? Maybe you find yourself spending hours per day doing client work and you know you could be investing your time elsewhere in your business. In this episode, I talk about why you could find yourself struggling in this area. Whether you’re a solopreneur or have an agency of 10+ employees, this can happen to anyone and I am walking you through finding the best solutions for you and your business. You’ll hear my advice on how you can remove yours...
Jan 27, 2021•24 min
Today I am thrilled to share this conversation with guest, Janet Beamer, Founder of The Executive Coordinator. If you have been wondering when and what you need to have in place before bringing on management support for your business then you will not want to miss this episode! Janet and I worked together just a few years ago when she was getting into the project management space. In this episode, she walks us through how she got started as a solopreneur and what led her to make the transition f...
Jan 20, 2021•36 min
Does the thought of “managing” more people in your business make you cringe? Do you feel like you spend too many hours answering team questions or checking in on deadlines? Sometimes you have to learn how to step out of your own way and quit being the bottleneck in your business. Removing yourself as the bottleneck can increase your team’s efficiency and free up your time to focus on other things (like scaling your business). In this episode, I am sharing how you can stop managing your team and ...
Jan 13, 2021•24 min
Today I am excited to share this conversation with body and business integrator, Ali Cranmer. Ali helps menstruating entrepreneurs break free from burnout and reclaim their power through cycle alignment. Ali shares so much valuable wisdom in this episode about the different phases of the menstrual cycle and how to use them in the most aligned way possible. We explore working with other women who are at different times of their cycle and how the moon phase can come into play with cycle alignment....
Jan 06, 2021•36 min
Are you ready to develop the habit of having conscious conversations? Whether you’re speaking with an employee or client sometimes there are issues that come up that you have to deal with. In this episode, I’m talking about how I coined the phrase conscious conversations and what it means to have one. You’ll hear how this differs from the regular, unconscious conversations that we often have with those around us. If you’re ready to change the way you communicate with your team and clients then y...
Dec 30, 2020•29 min
Are you ready for 2021? I believe we all are! However, we couldn’t go into the new year without first reflecting back on how 2020 went and what we’ve learned that we can take with us into next year. In this episode, I was joined by members of the CEO Roundtable to check-in and reflect on what wins, breakthroughs and obstacles they faced in 2020. I encourage you to do this for yourself too. Take some time to reflect on this past year and what you’re most proud of (big or small!), think about what...
Dec 23, 2020•34 min
