Boeing CEO Testifies, New Mexico Wildfires, Hospital Hacks - podcast episode cover

Boeing CEO Testifies, New Mexico Wildfires, Hospital Hacks

Jun 19, 202414 min
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Boeing CEO Dave Calhoun apologized to families of 737 Max victims during a Senate hearing and admitted that the company retaliated against whistleblowers in the company. Tribal, state and federal officials in New Mexico are scrambling to save homes and lives as two rapidly growing fires threaten the village of Ruidoso. And Ascension hospitals, one of the country's largest health systems, is still recovering from a massive ransomware attack that caused dangerous mix ups and serious complications with patient care.

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The head of Boeing was grilled on the hill about safety practices in two fatal crashes of 737 Max Planes. The families who lost loved ones say an apology isn't enough. I mean Martinez, that's Laila Fottle, and this is Up First from NPR News. New Mexico's governor declares the state of emergency as two wildfires forced the evacuation of thousands. The message to the Mexicans is that every resource available while we combat these fires is available. Does the state have what it needs?

And one of the country's largest health systems is still recovering from a massive cyber attack that caused dangerous mix-ups and serious complications with machine care. Today with us we'll give you the news you need to start your day. Next message comes from NPR, sponsor mattress firm. How do you sleep at night? Mattress firm can help anyone sleep at night so you can wake up feeling refreshed.

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By working across communities, oceans and ills, the nature conservancy is delivering solutions for the planet and building a future where people and nature thrive. Learn more at nature.org slash solutions. The head of troubled plane maker Boeing was questioned pretty aggressively on Capitol Hill yesterday. Yes, CEO Dave Calhoun testified in public for the first time since a door plug panel blew out of a 737 max jet in mid air.

That incident renewed deep concerns about Boeing's focus on quality control and safety. NPR's Joel Rose has been following all of this and joins us now. Good morning, Joel. Hi, Layla. So this hearing has been a long time coming. What was it like? It started with a dramatic moment.

Before his prepared remarks, Boeing CEO Dave Calhoun turned around to face the gallery in the hearing room and he offered an apology to the families of people who were killed in the crashes of two Boeing 737 max jets in 2018 and 2019. They killed 346 people in total. Some of those family members were in the room yesterday when Calhoun testified holding up photographs of loved ones who died in the crashes. And many still want to see Boeing's leaders held accountable.

Nadia Miloran lost her daughter, Samu Astumo in the crash. She spoke to reporters before the hearing and she said she believes Boeing and Calhoun are still putting profits ahead of safety. And they get pressed for time and they need to produce a lot of planes quickly. They throw all of their safety rubrics out the window. So it isn't about what he has in place. He does have everything in place. He just doesn't follow it. So what did Boeing CEO have to say?

Well, Calhoun said Boeing has heard these concerns about its safety culture, quote, loud and clear. He talked about the detailed action plan that Boeing has given federal regulators how it has slowed production of the 737 and other steps that the company is taking to try to shore up quality at its own factories and at its suppliers. And Calhoun also talked about the loss of veteran employees during the COVID-19 pandemic. He said that loss of experience has really hurt Boeing and its suppliers.

We turned over a lot of people and yes, a lot of experienced people are supply chain experienced enormous turnover. This so much of this relates to an untrained workforce. I, I, I, I tell you, it's all about that. Honestly, Calhoun said the company is trying to ramp up training to get younger employees up to speed. Calhoun is himself leaving his job at the end of this year. No word yet on who will replace him as CEO. And how did senators react? Senators were very skeptical of Calhoun.

I think on both sides of the aisle, they noted that Calhoun himself has gotten a big raise while most of his Boeing workforce has not. Here's Josh Hawley, a Republican senator from Missouri. I don't think the problems with the employees. It's the C-suite, it's the management. It's what you've done to this company. That's where the problem is. The problem's at the top. And I just hope to God that you don't destroy this company before it can be saved.

Senators also noted that Boeing's leaders have said a lot of these things before, after those two previous max crashes. Senators said they wanted to see fewer promises and more action from the company. Now Boeing could still face criminal prosecution. Where does that stand? This goes back to those crashes of two 737 max jets, more than five years ago. Boeing struck a deal with the Justice Department to avoid prosecution for misleading regulators about the safety of those planes.

Basically the company was put on probation for three years. Family members of the crash victims have long criticized that as a sweetheart deal, and they want to see Boeing's leaders held accountable. Federal prosecutors now say Boeing has not held up its end of that deal. They are expected to announce soon what they're going to do next, whether they will take Boeing to court or just extend its probation. That's NPR Transportation Correspondent Joe Rose. Thank you, Joe. You're welcome.

Two fast growing wildfires have upended the lives of thousands of people near Rudoso, New Mexico. The village of about 7,000 people remains completely evacuated, and the deadly fires have already burned more than 20,000 acres in just a day. KC counts with member station K.R.W.G. in Las Cruces is watching the fires closely. So KC, how do these fires start? And what's the local response in there? Well, good morning. Thank you for having us.

The cause is still under investigation, but these fires grew so very fast. There was air support almost immediately, but we had some 20 to 25 mile per hour winds that are always a challenge for firefighters. Governor Michelle Luhan Grisham gave an update to New Mexicans during a news conference yesterday. More than 17 agencies are on the ground, working together both federal and state.

More than 800 personnel are on the ground, providing services, acting as first responders and battling the fire. Now Monday authorities in evacuation for all of Rudoso and several surrounding areas by late afternoon, yesterday, another 2,600 people were told to leave the community of Rudoso Downs. Initial response to the fires was from the Mescalero Apache tribe on whose land it was first discovered. Yesterday, they called in a lot more help. A federal incident management team has arrived.

They'll be taking charge of the fire starting this morning. Winds make things really difficult to contain and also very dangerous. Do we know how many homes have burned and if anyone has been injured or killed? Well, Governor Luhan Grisham said one person has died. We don't have confirmed reports of other deaths or serious injuries at this time. We don't know anything about that person who has lost their life. We do know about 7,000 people in a round Rudoso are still evacuated.

The state forestry division has said about 1,400 structures have been lost. Now that's an update by last night. Earlier in the day, it was 500 structures. You can just see how quickly things are changing there. It's unclear at this point how many of those are homes versus businesses. We've seen pictures and videos circulating that appear to show homes and some well-known businesses that are destroyed. So you're in Las Cruces. That's about two hours from the fire.

But I understand that you have property in Rudoso. What's that town like and what are you hearing from people who've had to evacuate? Yeah, it's a resort town. So it's a cool place that 7,000 feet in elevation where people from all over New Mexico and Texas go to Kulof from the triple digit heat in the summertime. And of course, it's surrounded by pine forest. There's a ski area and the Mescalero Apache tribe operates that as well as a couple of popular casinos.

There's also a horse racing track in Rudoso downs. We have our property. They're our tenant who rents our home full time, got out safely. But she shared some video with me through the Facebook Messenger app. There was just fire on all sides. It was terrifying. Some people are just feeling really anxious to get more information now at this point. Of course. I mean, they feel cut off like any other person would be in a fire like that. What's the outlook for the fire today?

Yeah, there's some good news. Weather wise, there's some rain chances for the rest of the week. Really strong ones. But of course, that could bring the possibility of lightning with these scattered thunderstorms. So by tomorrow, we're starting to see some really healthy rain chances. That will be a huge help. NAC counts is with member station K R W G and Las Cruces, New Mexico, KC thanks. Thank you.

A Sension, one of the country's largest health systems has been dealing with the effects of a ransomware attack for more than a month. The Catholic Health System runs 140 hospitals and other facilities in 18 states and washed in DC. Doctors and nurses say patients have been put at risk. Kate Wells of member station Michigan Public is joining us from Ann Arbor, Michigan. She's been reporting on the national impact of this with Ratchena Prada of KFF health news. Hi, hi, Leila.

So the cyber attack started on May 8th. How has it disrupted care? Yeah. So for weeks, it took out all the hospitals access to electronic health records and basically every system that ascension uses to do everything from tracking patients to ordering labs and tests to just making sure that the right medication goes to the right patient. And right now things have gotten better.

Gradually, ascension says it's been able to restore access to things like electronic health records, but the staff that we've been talking to say things are not fully back to normally yet. There's still glitches and delays. So tell me more about what the staff has been telling you. In Ratchena, talked with nurses and doctors in three states about what happened to patients during the first few weeks of the cyber attack. What did they say?

Yeah, the staff that I talked to were genuinely worried about their patient safety. I talked with a dozen doctors and nurses here in Michigan. And across the board, they described numerous close calls when the wrong medications would be ordered, when labs would just get lost, when patients were being tracked with sticky notes or Google docs.

In ascension hospital ER doctor that I talked to in Detroit said one of their patients was given a dangerous narcotic that was intended for another patient because of a paperwork mix up. And that patient who got the wrong meds had to be put on a ventilator because of that and sent to the ICU. And ER nurse at the same hospital in Detroit told me about a patient of theirs who died.

This was a woman who came in and she went into cardiac arrest after staff had waited for four hours for these labs that they urgently needed to figure out how to treat her and they just never received. The nurse told me at the time in May they said, if I started having crushing chest pain in the middle of work and I thought I was having a big one, I would grab someone to drive me to another hospital down the street. So they're describing pretty dangerous conditions. What's ascension saying?

So we ran all of these examples past ascension and they declined to comment on them, but they did tell us in an email quote, we are confident that our care providers in our hospitals and facilities continue to provide quality medical care. They had said in an earlier statement that their staff was quote trained for these kinds of disruptions, but we spoke with experts who said, you know, this is beyond what most hospitals are probably prepared for. I talked with John Clark.

He's an associate chief of pharmacy at the University of Michigan Health System and he says, look, his health system can handle 68 hours of downtime, no problem. And they've got emergency plans on the books for like two to three days, but at ascension, these systems were down for weeks. I don't believe that anyone is fully prepared for a long term process like this. Yeah. And we've been seeing more and more of these massive cyber attacks in healthcare in the last few years. Why is that?

Well, ransomware attackers have figured out that the health sector is kind of like the perfect prey here, right? They may not have the most secure systems. They're big businesses with a lot of revenue and the stakes are really high for them, right? They've got these patients lives on the line. What we're watching in real time here is the hospital industry and also regulators try to catch up with what's been happening. That's Kate Wells with Michigan Public joining us from Ann Arbor, Michigan.

Thank you so much for your reporting, Kate. You're welcome. We end today with the passing of baseball icon at Hall of Famer, Willie Mays. Many fans at Saw and Play in Person will argue that he was the greatest and most exciting player in the sports history. He had over 3,000 hits and more than 600 home runs with a batting average just over 323 big league seasons.

And while Mays was a force with a bat in his hands, he was also a graceful speedster with a glove while playing center field making incredibly difficult plays look easy. His most famous catch was in a 1954 World Series when he ran down a long fly ball to deep center off the bat of Cleveland slugger with vick warts at the polo grounds in New York. That play came to be simply known as the catch.

I was lucky enough to meet Willie Mays when I was traveling with Los Angeles Dodgers as their pre and post game show host. We were at the Giants ballpark in San Francisco and I nervously introduced myself and my name caught his attention and it made him laugh because his nickname was the say hey kid and I'm a Martinez so it made him chuckle a little bit. Willie Mays was 93 years old. And that's up first for Wednesday June 19th. Happy Juneteenth everyone. I'm Layla Falden.

And I'm a Martinez for your next lesson. How about trying consider this from MPR. Vice President candidates are rarely a decisive force in elections. But they can influence whether or not many wins or loses. Who will Donald Trump pick as his running mate listen to consider this. And today's episode of Up First was edited by Russell Lewis, Eric Whitney, Diane Weber, Hamid Elvardici and Alice Wolfe Lee. It was produced by Z. Ad Butch, Christopher Thomas, and Taylor Haney.

We get engineering support from Carly Strange and our technical director is that Coleman join us again tomorrow. David Lynch's films explore dark themes. But in a rare interview on Wild Card this week, he says he's remarkably content and you can be too. We're supposed to be like little dogs where they're tailed, wagging and being happy. Little smiles on our face all day long. This is the way it's supposed to be. I'm Rachel Martin.

Join us on MPR's Wild Card Podcast, the game where cards control the conversation. This message comes from NPR sponsor, Capella University. Capella's programs teach skills relevant to your career so you can apply what you learn right away. See how Capella can make a difference in your life at Capella.edu. This message comes from NPR sponsor HubSpot. Imagine growing a business with high quality leads, fast closing deals, wildly happy customers, and more benchmark breaking quarters.

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