“Leadership lives in the moments that matter,” shares Gavriella Schuster, a globally recognized DEI advocate, TEDx speaker, and former Microsoft VP. Highlights include: Why allyship isn’t just a social cause—it’s a critical leadership competency for today’s world. BeCOME an Ally framework and the six actions great allies take including Advocate, Listen, Lift, Include, Elevate, and Sponsor. Leaders at any level can bridge divides, amplify diverse voices, and drive transformation. Gavriella’s Big ...
Jul 15, 2025•38 min•Ep. 277
Remove the guesswork and know with certainty where the inefficiencies are, and to be truly protected—this was the unifying message from three insightful conversations at the Pax8 Beyond Conference. These amazing leaders shared innovative ways MSPs can address risk, optimize operations, and elevate their strategic value. In Part 1 of this special episode, Marco La Vecchia, CRO with Produce8 emphasized how MSPs can move beyond reactive service delivery by using digital work analytics to gain real-...
Jul 11, 2025•1 hr 3 min•Ep. 276
At the Pax8 Beyond conference, two dynamic leaders—Anna Griffin of Commvault and Colin Britton of Devicie—shared how their organizations are helping businesses regain control and accelerate outcomes in an ever-evolving tech and security landscape. In Part One of this special episode, Anna highlights Commvault’s evolution to becoming a leader in cyber resilience. With the introduction of the world’s first recovery range, Commvault focuses on helping organizations quickly recover from cyber incide...
Jul 09, 2025•52 min•Ep. 275
Recorded live at the Pax8 Beyond conference, this special edition dives into the power of endless possibilities when leaders embrace a growth mindset—one that values curiosity, resilience, and a relentless drive to evolve. In Part One, we feature Jeffrey Newton, Founder of Cyft, who shares his inspiring journey from the network closet to becoming a transformational voice in the MSP space. With his book, The MSP's Sales Code, and his podcast The MSP Insider, Jeffrey champions the concept of Servi...
Jul 01, 2025•56 min•Ep. 274
How can MSPs scale, evolve, and thrive through the power of strategic enablement? David Schafran, Vice President of Partner Enablement at Pax8 provides insight into equipping MSPs with the tools necessary for achieving operational maturity and long-term value. From navigating mergers and acquisitions to shifting perceptions from “break-fixers” to “trusted advisors,” David outlines how enablement is not just about learning, but about deep, sustainable transformation. Highlights include: Behind-th...
Jun 27, 2025•34 min•Ep. 273
Why is it so important to meet employees where they are—emotionally, professionally, and generationally? Deon MacMillan, Chief People Officer at Pax8, shares her approach to cultivating a dynamic, people-first culture amidst hypergrowth. Her leadership philosophy revolves around balancing high-tech innovation with high-touch human engagement. Highlights include: The need to honor each employee’s current journey, using thoughtful development strategies, AI fluency, and a deep understanding of mul...
Jun 24, 2025•31 min•Ep. 272
"Goals should scare and excite you." That’s the mindset Lane Brannan, EVP & GM Americas at Pax8, brings to leadership—and it's exactly what’s propelling Pax8 to become one of the most innovative cloud marketplaces in the channel. Lane dives into the company’s mission of helping MSPs grow smarter, become more efficient, and reduce risk—while reinforcing the importance of trust, enablement, and delivering real business outcomes. Key Highlights: Pax8 is transforming how MSPs scale and serve cli...
Jun 20, 2025•27 min•Ep. 271
Success doesn’t happen by accident—it’s a journey we must own, and that begins with the right mindset. Ryan Walsh, Co-founder and Chief Strategy Officer at Pax8 discusses the power of strategic leadership, embracing innovation, and the importance of cultivating community within the channel. From his rock-climbing analogy of navigating challenges to his passion for helping MSPs grow through “guided growth” and “amplifying uniqueness,” Ryan underscores the need for focused vision and teamwork. Hig...
Jun 17, 2025•33 min•Ep. 270
This is another special edition. We’re on location at IT Nation Secure in Orlando, where cybersecurity leaders, channel experts, and solution innovators gathered to share ideas, build partnerships, and level up the industry—together. Not all heroes wear capes — some carry laptops and create solutions to help their MSPs and partners win. Dive into conversations with inspired leaders: Dexter Caffey, CEO of Smart Eye Technology, Jean Templin, Co-Founder and CEO of Nayak.ai Jared Casner & Mike Z...
Jun 13, 2025•1 hr 4 min•Ep. 269
In this special edition, we’re on location at IT Nation Secure in Orlando, where cybersecurity leaders, channel experts, and solution innovators gathered to share ideas, build partnerships, and level up the industry—together. The one unifying theme: Winning as a Team. In a fast-evolving cybersecurity landscape, individual tools and talent aren’t enough. True resilience—and growth—come from collaboration, trust, and shared purpose. We bring you three dynamic conversations with 4 industry leaders ...
Jun 10, 2025•1 hr 1 min•Ep. 268
Marketing and sales must operate in alignment to effectively execute an organization’s strategic plan and vision. When these work together: messaging is consistent and clear; customer insights are gained, fueling better campaigns and more effective sales approaches; sales close and growth is accelerated. Angus Robertson, Chief Marketing Officer at ConnectWise, joins us to discuss the evolving role of marketing leadership in today’s tech ecosystem. Angus brings a global lens to shaping partner su...
Jun 06, 2025•39 min•Ep. 267
What does it mean to be a champion for MSPs in a world of evolving cyber threats and increasing complexity? In this episode, we dive into the mind of Tim Coach, Community and Channel Evangelist at Cynomi, who reminds us that it all starts with a plan—a plan that must continuously evolve to keep up with the shifting landscape of cybersecurity. Tim brings structure, vision, and purpose to the channel ecosystem. His leadership journey is fueled by a passion to empower MSPs and to demystify the crit...
Jun 03, 2025•45 min•Ep. 266
The best leaders don’t just inspire with data and direction—they move hearts and minds through storytelling. It’s not a soft skill; it’s a strategic one. Let’s dive into why storytelling remains one of the most powerful leadership tools in today’s fast-paced, information-saturated world. Highlights include: Referencing insights from storytelling experts and how specific types of stories help leaders create trust, communicate vision, and connect authentically with their teams and clients. Storyte...
May 27, 2025•25 min•Ep. 265
Effective communication is vital for connecting, empowering, and leading communities. Erika Irby, Director of Partner Marketing for the Americas at Microsoft is a purpose driven champion who speaks to the importance of internal communication, public speaking, and leadership awareness. Highlights include: A leadership style shaped by her early career in teaching, where she learned the value of adaptability and empathy. Keep the audience in mind when considering messaging. Bucket fillers and Erika...
May 20, 2025•50 min•Ep. 264
Can the essence of motivational leadership be clearly demonstrated and recognized? How can leaders inspire positive change and growth within their teams? It’s not just having the ability to create a vision and set clear goals; leaders must also be able to empower their teams with the necessary tools to succeed. Jon Rector, CEO of Renew Coaches and Area Director with Fellowship of Christian Athletes, shares his thoughts on how to motivate teams and why organizations should invest in leadership co...
May 13, 2025•31 min•Ep. 263
This might be the perfect time to reimagine how to best reach your ICP; how to build a better pipeline. Ryan O’Hara, CEO and Co-Founder of PitchFire, a platform redefining how organizations and B2B teams build pipeline through paid prospecting, discusses a value added approach to your prospecting. Ryan challenges conventional outreach tactics, explaining why more automation doesn’t always mean better results. Key Takeaways: The outbound paradox. Highly personalized outreach campaigns that priori...
May 06, 2025•43 min•Ep. 262
When passion meets purpose and opportunity, success takes flight. ConnectWise Channel Evangelist Sean Lardo and Andrea Barrow, Channel Marketing Manager share how the PitchIT Accelerator Program continues to fuel the future of the MSP ecosystem by transforming startup visions into thriving businesses. Headlines include: How PitchIT is far more than a "Shark Tank-style" competition. A rigorous 16-week program covering everything from developing go-to-market strategies to product market fit. 26 st...
Apr 29, 2025•39 min•Ep. 261
In a world where communication is often filtered through screens, apps, and AI tools, the need for genuine connection has never been greater. Let’s explore how authenticity in communication is about being intentional, relatable, and human. Whether you're leading a hybrid team, writing emails, or building your brand, your message must resonate with clarity and heart. Highlights include: How misinterpretation is more likely in digital exchanges and how leaders must be proactive in creating space f...
Apr 22, 2025•26 min•Ep. 260
How can organizations drive sustainable growth and predictable profitability by refining not just their Ideal Customer Profile, but also their Ideal Partner Profile? With economic uncertainties impacting the market, it’s no longer sufficient to only understand who your ideal buyer is — businesses must now focus on identifying and investing in the right partnerships. We dive into questions like: What does an ideal partner look like? and What defines a fair, mutually beneficial partnership? Key ta...
Apr 15, 2025•27 min•Ep. 259
Your journey of personal and professional growth may take you around the world. How much will you let your curiosity and thirst for learning propel you toward success? Justin Burns, CEO of Miestro, a video membership platform designed to empower creators, shares his experiences as an entrepreneur and to embrace “destiny moments.” Highlights include: Recognizing the value of self-education to building a leading e-learning tool. Turning expertise into recurring revenue through intentional learning...
Apr 08, 2025•46 min•Ep. 258
Mapping out your retirement isn’t just about financial planning—it’s about envisioning a fulfilling and purpose-driven life beyond your career. Wendy Leggett, a Professional Certified Coach and the Owner of Conflux Retirement Coaching LLC, shares how vital it is to be intentional with planning for a successful and fulfilling retirement transition. Highlights include: Guidance through the non-financial aspects of retirement, ensuring the right mindset at that next stage; with confidence, clarity,...
Apr 01, 2025•34 min•Ep. 257
March is International Women’s Month, a time to celebrate the achievements and leadership of women across industries, including technology. With over 28 years of experience in sales, consulting, and digital transformation, returning guest Danielle Estrada, Executive Vice President of Sales and Marketing at Hitachi Solutions Americas, joins the conversation once again. Highlights include: Her leadership approach at Hitachi Solutions and why relationships matter. Her dedication to fostering divers...
Mar 25, 2025•42 min•Ep. 256
Entrepreneurship is a journey and it is not for the faint of heart. It's about growth, resilience, and the courage to lead with authenticity. Tiffany Corbett has consistently embraced new opportunities and her entrepreneurial journey is a testament to adaptability, creativity, and an unwavering mindset. Highlights include: The power of mindset in achieving success. From the bridal and wedding industry—where she built a successful brand and partnered with David’s Bridal—to becoming a judge for th...
Mar 18, 2025•28 min•Ep. 255
Twins have a unique bond that often extends beyond shared birthdays and inside jokes—it can shape careers, partnerships, and even brand-building. Nona Prather, a seasoned speaker booking agent and co-owner of Speaker Elevation along with her twin brother Paul Potter, Business Owner and Fishing Guide share their unique journey as entrepreneurs and as twins. Highlights include: Nona building a career helping thought leaders get on stage and get paid for their expertise. Paul traded his career in t...
Mar 11, 2025•48 min•Ep. 254
Scaling sales is a crucial process for any growing business, involving the implementation of tools, systems, and coaching to optimize sales team performance. AJ Mahar, Sales Performance Coach at Sellfire shares how by integrating AI-driven solutions, structured training, coaching and innovative methodologies, organizations can effectively accelerate and scale their sales growth. Highlights include: His journey into sales and his passion for helping organizations scale. How AI is transforming the...
Mar 04, 2025•38 min•Ep. 253
Why do the majority of products that are launched every year fail? Don't play the blame game and examine the approach taken to introduce the product. Was there a lack of product-market fit? Did you appropriately identify your target audience? David Fradin, President of Spice Catalyst and a product management consultant, shares his framework for managing a successful product life cycle. Highlights include: Wealth of experience at HP and Apple includes shaping groundbreaking products like the Appl...
Feb 25, 2025•44 min•Ep. 252
Communicating your story effectively is at the heart of any successful brand and marketing strategy. How can you leverage creativity to build meaningful connections? Jameson Pitts, Founder of Sangfroid, an Austin-based boutique creative marketing agency, and Co-Host of the ShowUp Podcast Program shares how storytelling within the rise of technology can set your organization apart. Highlights include: Building a career around transforming ideas into compelling narratives that resonate. The pivota...
Feb 18, 2025•37 min•Ep. 251
Great leaders are those who demonstrate a passion for learning and growing. If the appetite is there, significant lessons can be found from numerous places and sources, including from other leaders, books and nature itself. Author and Leadership Trainer Rosemarie Downer discusses her book, Leaders Are Like Giraffes: Leadership Lessons from a Most Unlikely Teacher . Highlights include: Insight into how the giraffe serves as a powerful metaphor for leadership, emphasizing key traits such as vision...
Feb 11, 2025•29 min•Ep. 250
The journey of delivering the best customer outcome begins with having the necessary discussions—conversations with end-users as well as with strategic partners. With the future of DaaS expanding beyond device management to holistic IT services, Lenovo continues to drive and deliver innovative, customer-centric solutions. Sukh Dhillon, Worldwide Director of Lenovo TruScale for Device as a Service (DaaS) Channel & SMB shares how Lenovo TruScale is transforming the way businesses and channel p...
Feb 05, 2025•43 min•Ep. 249
There is an art to orchestrating successful channel partnership. The conductor masterfully unifies an orchestra to create a symphony; a harmonious masterpiece, with each note and nuance resonating together in perfect unison. Jane Ashworth, Director of Global Strategic Channel Alliances at Lenovo shares what can be expected when an organization is magnificently aligned with its partners and consumers. Let’s dive into delivering innovative and value-driven solutions with both the partner and custo...
Jan 28, 2025•42 min•Ep. 248
