In this episode of Tried and Tested , host Isabelle Gonthier, PhD, ICE-CCP sits down with Dr. Manny Straehle, President and Founder of Assessment, Education, and Research Experts, to explore the evolution of competency modeling and its growing influence on credentialing and certification. Manny shares his journey from clinical psychology to psychometrics, revealing how his passion for competency modeling is shaping the future of assessment. Together, they break down the key differences between c...
Mar 20, 2025•36 min
What makes a voluntary certification truly valuable? In this episode of Tried and Tested , host Isabelle Gonthier sits down with Kevin Keller, CEO of the CFP Board, to explore the impact of public awareness campaigns on credentialing. Kevin shares the origin story behind the CFP Board’s It’s Gotta Be a CFP® campaign, the strategic decisions that led to its success, and how it transformed demand for the CFP® certification—driving both recognition and retention. From listening to stakeholders to e...
Mar 06, 2025•28 min
In this episode of Tried and Tested, host Isabelle Gonthier sits down with Jared Zurn, Senior Vice President of Programs at the National Council of Architectural Registration Boards (NCARB), to discuss how certification is evolving to keep pace with an ever-changing profession. Jared shares his journey from practicing architect to credentialing leader and explains how NCARB is rethinking its approach to certification, from integrating new technologies to re-evaluating long-standing processes. Th...
Feb 20, 2025•39 min
How does a credentialing organization rebrand successfully while maintaining trust, legacy, and mission alignment? In this episode of Tried and Tested, host Isabelle Gonthier sits down with Paul Bishop, President and CEO of Water Professionals International (WPI), to explore the transformative journey of rebranding from the Association of Boards of Certification (ABC) to WPI. Paul shares the motivations behind the change, the data-driven approach that secured stakeholder buy-in, and the strategi...
Feb 06, 2025•44 min
In this episode of Tried and Tested , host Isabelle Gonthier, Chief Assessment Officer at PSI, sits down with Helen Coleman, Chief Operating Officer at ABRSM, to explore the critical role of equity, diversity, and inclusion (EDI) in assessments. As a UK-based organization with a rich history in music assessments, ABRSM serves a wide demographic of learners, including young candidates, and has embraced EDI principles to ensure its programs are inclusive, accessible, and fair for all. From address...
Jan 27, 2025•37 min
In this special live episode of Tried and Tested, recorded at the inaugural Credentialing Leaders Summit in Miami Beach, host Isabelle Gonthier dives into the rapidly evolving world of assessment security and innovation. Joined by an expert panel featuring Dr. Yermie Cohen, CEO of Memorang, Janet Garcia, CEO of PSI, and Wally Dalrymple, Chief Security Officer at PSI and ETS, this dynamic conversation explores the critical challenges and groundbreaking solutions shaping the credentialing industry...
Jan 09, 2025•31 min
Join Tried and Tested host, Isabelle Gonthier, as she sits down with Ada Woo, VP of Innovative Learning and Assessment Solutions at Ascend Learning, for an engaging conversation on the evolving role of psychometricians in an AI-driven world. Recorded at the E-ATP Conference in Berlin, this episode dives into Ada's inspiring journey from aspiring clinical psychologist to psychometrician, the impact of assessments on her life, and her insights on how psychometricians can adapt to technological adv...
Dec 17, 2024•31 min
In this episode of Tried and Tested , host Isabelle Gonthier, Chief Assessment Officer at PSI, sits down with Jim Harris, #1 international bestselling author and innovation thought leader, to explore the transformative impact of AI on assessment and education. From personalized, AI-driven assessments to addressing global doctor shortages through creative credentialing solutions, Jim offers fascinating insights into the intersection of technology, equity, and competency. Discover how AI is reshap...
Dec 04, 2024•46 min
In episode 16 of the Tried and Tested podcast, host Isabelle Gonthier, Chief Assessment Officer at PSI Services, sits down with Yermie Cohen, CEO of Memorang, to dive into how AI is revolutionizing exam content generation and test development. Yermie discusses his journey from medicine to EdTech and shares insights on Memorang’s work in using AI to streamline content creation and enhance the relevance of test materials. They explore how AI-driven tools are enabling the rapid generation of aligne...
Nov 13, 2024•40 min
In Episode 15 of the Tried and Tested podcast, host Isabelle Gonthier is joined by Ginger Marshall , CEO for Hospice and Palliative Nursing Association (HPNA), the Hospice and Palliative Credentialing Center (HPCC), and the Hospice and Palliative Nurses Foundation (HPNF), and Heather Richards , PSI’s Vice President of Client Success, for a compelling discussion on the value and impact of certification. Ginger shares her journey from palliative care nurse to industry leader, highlighting the impo...
Oct 24, 2024•30 min
In Episode 14 of Tried and Tested , host Isabelle Gonthier, Chief Assessment Officer at PSI, sits down with Marc Weinstein, Managing Attorney at MJ Weinstein Law, for a compelling discussion on the evolving role of AI in test security. Marc shares his journey from a prosecutor to a key figure in the assessment industry, offering valuable insights into how AI can transform test security while navigating the complexities of legal and ethical considerations. They explore how generative AI can bolst...
Oct 10, 2024•40 min
In this exclusive episode of the Tried and Tested Podcast, host Isabelle Gonthier, sits down with Amit Sevak, the visionary CEO of ETS, to explore the future of the assessment industry. As the leader of one of the world's most influential assessment organizations, Amit provides an in-depth look into how standardized testing is transforming in response to rapid changes in education. From the rise of lifelong learning to the impact of AI on fair and inclusive assessments, Amit dives deep into ...
Sep 26, 2024•32 min
Join us for Episode 12 of the Tried and Tested podcast where host Isabelle Gonthier, Chief Assessment Officer at PSI, sits down with Lori Tinkler, CEO of The National Board of Respiratory Care (NBRC), to explore the power of social media in connecting with test takers and the broader credentialing community. Lori shares her journey into the assessment industry and reveals why social media became a critical tool for NBRC, especially during the pandemic when they launched remote proctoring. Tune i...
Sep 12, 2024•37 min
In this insightful episode, host Isabelle Gonthier, Chief Assessment Officer at PSI, sits down with Liberty Munson, Director of Psychometrics at Microsoft, to explore how the field of psychometrics is being transformed by technological advancements. Liberty and Isabelle explore the exciting opportunities that AI and machine learning are unlocking for psychometricians, as well as the challenges of integrating these technologies into everyday practice. They also offer an insider’s view of how Micr...
Aug 30, 2024•39 min
In this episode of the Tried and Tested podcast, Isabelle-, is joined by Frank Perna, Director of Certification at the National Association for Healthcare Quality (NAHQ). Frank brings over 15 years of credentialing experience to the conversation, sharing his expertise in managing and overseeing certification programs across various industries. Together, Isabelle and Frank explore the complexities and rewards of expanding credentialing programs to international markets. Frank discusses NAHQ's...
Aug 09, 2024•32 min•Ep. 10
Join us for episode 9 of the Tried and Tested podcast with host Isabelle Gonthier, PhD, ICE-CCP and special guest Kara McWilliams, PhD. Kara is the Vice President of Product Innovation and Development at ETS, an organization at the forefront of AI in the assessment industry. In this compelling conversation, Isabelle and Kara dive deep into the current and future application of AI in assessment, highlighting the ethical use, development, and optimization of AI models. Tune in to hear Kara's i...
Jul 01, 2024•27 min
In this episode of the Tried and Tested podcast, host Isabelle Gonthier is joined by Ibi Layi-Ojo, Director of Examinations at CFP Board and Denise Roosendaal, Executive Director at the Institute for Credentialing Excellence (I.C.E.) to explore the world of accreditation for testing programs. They discuss the motivations behind seeking formal recognition for testing programs and the significant benefits accreditation provides to both credentialing bodies and their stakeholders. Tune in to discov...
Jun 14, 2024•39 min
Join host Isabelle Gonthier, PhD, ICE-CCP in this special episode of Tried and Tested as she chats with the winners of the 2023 ICE NextGen Professional Award, Jessica Dangles, MBA, MS, PMP, and Pamela Ing, PhD, ICE-CCP. Jessica and Pamela were recognized as two exceptional individuals making waves in the credentialing field by demonstrating a commitment to developing the essential skills for success in credentialing, a passion for forging a career path in this dynamic field, and a dedication to...
May 20, 2024•39 min
In this episode of Tried & Tested, we dive deep with Sae Schatz, a visionary in the field of lifelong learning. Sae discusses the transformative role of assessment in career progression, covers the concept of the "60-Year Curriculum" as a paradigm for ongoing professional education, and explains how "LearnOps" can seamlessly integrate learning into our daily lives. As the landscape of learning, work, and assessment evolves, Sae sheds light on the driving factors of this e...
Apr 26, 2024•39 min
Join us for Episode 5 of the Tried and Tested podcast with Ryan Smith from the Federal Aviation Administration (FAA), and host Isabelle Gonthier and Sean Gasperson, Director of Psychometrics at PSI. This expert panel delves into the critical role of modernization within federal testing programs, exploring the challenges and necessities of change to ensure their enduring relevance and effectiveness. Recorded live at this year's Innovations in Testing Conference in Anaheim, California, the epi...
Mar 27, 2024•25 min
What’s the connection between shoes, champagne, and assessments? Listen to the latest Tried and Tested podcast from PSI to find out. Host Isabelle Gonthier is joined by Competency and Credentialing Institute (CCI) CEO and Association of Test Publishers (ATP) Conference Program Chair, Melissa Nosik. The conversation covers, what it means to be a part of the credentialing industry, the upcoming ATP Innovations in Testing Conference and trending topics from balancing quantity and quality of test co...
Feb 15, 2024•39 min
In this episode our host and PSI Chief Assessment Officer, Isabelle Gonthier, is joined by AI expert David Yunger, CEO of Vaital. Together, David and Isabelle explore critical topics of Artificial Intelligence in the testing landscape including how generative AI has changed the assessment landscape, the threats and challenges it poses in the industry, and ways AI can be responsibly leveraged in assessment.
Jan 31, 2024•32 min
In this episode our host and PSI Chief Assessment Officer, Isabelle Gonthier, is joined by two passionate advocates for Diversity, Equity, and Inclusion (DEI) in testing. Listen to Steve Dept, Founder of Capstan, Shebbra Toussaint, Senior Director of Client Services at PSI, and Isabelle discuss the importance of DEI in testing, where things can go wrong, and steps we can all take towards more inclusive testing.
Nov 27, 2023•27 min
Welcome to the inaugural episode of PSI's Tried and Tested Podcast, hosted by Isabelle Gonthier! Joined in this episode by PSI President, Janet Garcia, listen in to hear why we we've decided to launch this podcast and why we think it is important to the testing community. You'll also get a glimpse into the back stories of Janet and Isabelle, exploring how they entered the testing industry and why they are so passionate about it. Stay tuned for more episodes where we will be bringing ...
Oct 23, 2023•25 min•Season 1Ep. 1
