Travel Agent Achievers - To Educate, Encourage and Empower Travel Professionals

Roslyn Ranse•travelagentachievers.libsyn.com

Travel Agent Achievers is an educational podcast by Australian travel professional, Roslyn Ranse. Educating, empowering and encouraging travel agents. Whether you are working in a shop front or as mobile travel agent, we are here to help you grow your business and stay ahead of the competition. We will explore strategies in all facets of business. Sales, marketing, customer service, finance, and project management. Success belongs to the eager and the equipped. The time is now. Design a travel business where you can focus on what you love doing. Creating memorable travel experiences for your clients. Here you'll learn new strategies on the ‘business’ side of things.

Last refreshed: July 3rd, 2025 at 7:26 PM ⓘ

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Episodes

Customer Loyalty & Easy Ways to Gain Referrals

In this episode, Ros and The Training Establishment founder Rebecca Wiles dive into what customer loyalty is and how people define it differently. Tune in for some actionable tips and best practises you can use for your business on easily gaining referrals and keeping your clients coming back for more. Log onto the website Travel Agent Achievers for more podcast information, other episodes and also our free downloads relating to the podcast...

Aug 12, 2019•36 min•Ep. 8

Getting to know your Clients and Creating Peace of Mind Experiences

Today I share with you how I have generated hundreds of thousands of dollars worth of bookings just by listening, empathising, understanding and knowing my clients. To build a business I believe you need to have repeat clients. As a mobile, or work from home travel consultant, this is one of your key elements in increasing revenue. Referrals from your existing clients or repeat business is essential to grow. If you want to know the questions to ask this episode is for you. Check out https://trav...

Aug 05, 2019•19 min•Ep. 7

What's your USP and how do you communicate it?

Rebecca Wiles is the founder, lead trainer and mentor at the Training Establishment. She believes it’s very important for sellers to truly have a proper understanding of their customer in a holistic sense. Today’s episode we discuss your ‘USP’ (Unique Selling Position) and how to communicate it. As a Travel Agent, we generally know how to promote or sell most forms of travel, however in this episode we dive deeper into your USP, the difference of also having a niche and how to communicate it to ...

Jul 29, 2019•25 min•Ep. 6

How much do you travel? How to tell your story

Most people think as travel agents every trip we do is a ‘holiday’. This can often be so far from the truth.. I can only remember one true holiday I have taken in the last 2 years and I still worked! Working through a 5 step plan, Ros will show you how to incorporate your clients on your travel adventures which can lead to bookings and enquiries. Creating engagement and excitement whilst on a 'famil' or your own travel experience.

Jul 23, 2019•30 min•Ep. 5

Understanding your Numbers, KPI's and WHY you are in Business

This isn't your average 'Accountant' chat. As a business structure strategist and accountant (In Australia), Jeff Banks and Roslyn discuss what 'numbers' you need to track in your travel business as well as what Key Performance Indicators matter. Understanding why you are in business is one of the questions Jeff challenges us with.

Jul 15, 2019•29 min•Ep. 4

Your First Year of Business and Progressing From There

Starting a business can be both challenging and scary considering all the factors that go with it. There are so many things to consider and being prepared is just the start. If you are just starting out as a Mobile Travel Agent or you have been on your own for a while, this episode is for you. In this episode, Ros talks about the things you need to track in your first year of business and things you need to remind yourself on over time. The journey is a wonderful one, though it can be full of up...

Jul 10, 2019•26 min•Ep. 3

Branding Your Own Travel Merchandise with Lauren Brown

Merchandise products are a great tool to promote our products and services. However, there’s more to effective merchandise than mere promotions and brand recall. Merchandise should be maximised to serve a purpose. In this episode, Ros and Liquid Promotions director Lauren Brown take a deep dive into how travel agents can create winning merchandise that people can use for the long term, is cost-effective, and better for the environment. Tune in for some actionable tips you can use for your busine...

May 17, 2019•24 min•Ep. 2

Welcome! Let's Kick Things Off

After a long expedition, the primary source of business education for passionate mobile travel agents has arrived! In this debut episode, Ros shares her personal journey (transitioning from corporate to building her own business) and how she envisions to help travel agents increase their business acumen. She also teases what the podcast has in store for knowledge-hungry travel professionals. Listen in to get the finer details. Subscribe now to be updated as new episodes are published.

May 16, 2019•9 min•Ep. 1

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