Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode101 THIS EPISODE FEATURES: - Interview with Tyson Clarke - Why a culture of high-performance matters - Why having a team that trains every day gives your pharmacy a competitive edge - How to evenly distribute the wealth of your team’s product knowledge and sales techniques - How to keep your team accountable and provide effective feedback
Jun 12, 2016•49 min
Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode100 THIS EPISODE FEATURES: - Solo show with the host Robert Sztar - The biggest learnings from a century of Transpharmation - Snapshot of the state-of-play - The biggest developing pharmacy and business trends
May 03, 2016•31 min
Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode99 THIS EPISODE FEATURES: - Interview with David Bates, Managing Director - Workforce Guardian - The biggest employer mistakes in handling poor performance and How to avoid them - A simple FREE tool to stay on top of documenting team member communications and correspondence - Why termination during a probationary period doesn’t always offer 100% protection to you the employer
Mar 31, 2016•46 min
Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode98 THIS EPISODE FEATURES: - Interview with Ross Gallagher, CEO GuildLink - Best Practice uses of GuildCare in Australian Pharmacy - Pharmacy Professional Services Workflows - Insights from the Transpharmation Lab
Mar 05, 2016•46 min
Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode97 THIS EPISODE FEATURES: - Transpharmation Action Series Part 3 - Mobile Pharmacy Platforms - Insights from 4 expert guests - FREE Downloadable template to track your progress - Your 3 Next Actions to implement effectively in your pharmacy
Feb 21, 2016•41 min
Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode96 THIS EPISODE FEATURES: -Transpharmation Action Series Part 2: Social Media Insights from 3 leading Social Media Experts -Technology tools to save you time, and keep your content fresh & engaging -Your next 3 actions to take your pharmacy’s social media to the next level
Jan 31, 2016•45 min
Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode95 THIS EPISODE FEATURES: - Transpharmation Action Series: Part 1 [Achieving Full Financial Visibility] - Insights from Robert Sztar and Cloud Accounting & Financial Processing Experts - Your 3 Next Actions to achieving financial clarity anywhere/anytime
Jan 13, 2016•23 min
Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode94 THIS EPISODE FEATURES: - Interview with Andrew Pattinson, General Manager - Instigo - Understanding your team’s personality differences - Psychometric Testing and Team Profiling - Recognising what personality types suit different pharmacy roles
Dec 21, 2015•47 min
Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode93 THIS EPISODE FEATURES: - Solo show with Robert Sztar - Team communication tools (basic and advanced) - Team collaboration tools (basic and advanced) - Tools to help you plan for 2016 and have a stress free holiday.
Dec 13, 2015•30 min
Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode92 THIS EPISODE FEATURES: - Interview with Sietel Gill, Chief Pharmacist - Lion Retail Management Group - Interview questions to ask prospective team members - How to retain top-end talent in your business - How to unlock the potential of your team members through a solid induction program - Screening tools and other diagnostics - Forming, Storming, Norming: The essence of successful te...
Dec 03, 2015•39 min
Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode91 THIS EPISODE FEATURES: - Interview with Sietel Gill, Chief Pharmacist - Lion Retail Management Group - How to discover your pharmacy core values - Successful recruitment and retention strategies - The Biggest Pharmacy People Management Mistakes
Nov 26, 2015•33 min
Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode90 THIS EPISODE FEATURES: - Interview with Nick Bova, 2nd Generation Pharmacy & Managing Director - Bova Compounding - Why you need resilience and a strong commitment to being different - The scalable benefits of specialising - What arethe biggest limiting factors of pharmacy growth? and How you overcome them
Nov 19, 2015•43 min
Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode89 THIS EPISODE FEATURES: - Solo Show with Robert Sztar - 4 Vital Activities that every Pharmacy Owner should be doing on their commute (How-To, Tools, Resources) - Strategic Retail learnings from Tim Kobe (8 Inc, Apple Retail) & Chris Kyvetos (Sneakerboy)
Nov 12, 2015•23 min
Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode88 THIS EPISODE FEATURES: - Interview with Mouhamad Zoghbi (Author - ‘A Prescription for Pharmacy’]) - The biggest mistakes we’re making in pharmacy today - The concept of empathetic selling - The importance of a good mindset and discovering your purpose - The PATTERNS customer service methodology
Nov 05, 2015•46 min
Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode87 THIS EPISODE FEATURES: - Interview with Matthew Michalewicz, Author of ‘Life in Half a Second’ and CEO Complexica - The 3 most-common reasons why most goals fail - The effect of a negative mindset on goal setting - Your first baby steps toward effective goal setting
Oct 29, 2015•38 min
Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode86 THIS EPISODE FEATURES: - Interview with Linda Miller, Director - Pharmacy Profit Secrets - Successfully manage change in your pharmacy - Pharmacy team engagement in decision-making - Identify and create new pharmacy roles - The ideal role for a 21st century pharmacy owner
Oct 22, 2015•39 min
Part 2/2, Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode85 THIS EPISODE FEATURES: - Interview with Sue Muller, Pharmacist and Owner Locum Co. - Your first steps to successfully recruiting your next team member - Tips for posting recruitment ads - Filtering/Screening Candidates (including tools, and tests) - How to submit a job brief to a pharmacy recruitment company - Paperless Prescriptions - Video - Pharmacists in cars going to w...
Oct 15, 2015•36 min
Part 1 /2 Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode84 THIS EPISODE FEATURES: - Interview with Sue Muller, Pharmacist and Owner Locum Co. - The biggest pharmacy recruitment mistakes - How to establish a better recruitment strategy and workflow - Why you need an employee brand or culture to attract top talent
Oct 08, 2015•29 min
Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode83 THIS EPISODE FEATURES: - Interview with Jarrod McMaugh, Vice-President of Pharmaceutical Society of Australia (Victorian Branch) and experienced professional services community pharmacist - Pharmacy Professional Services Implementation Checklist - Team member involvement and supporting roles - Private Professional Services VS Government-subsidised services - Transpharmation Magazine ...
Oct 01, 2015•1 hr 8 min
Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode82 THIS EPISODE FEATURES: - Interview with Catherine Bronger, Managing Partner - Chemistworks and 2015 NSW Young Pharmacist of the Year - Pharmacy Professional Services Implementation enabled by smart technology - Expanding Pharmacist Role(s) and Employment Opportunities - The Pharmacy of the Future (Automation, Virtual Shelves, 3D Printing)
Sep 24, 2015•1 hr 5 min
Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode81 THIS EPISODE FEATURES: - Interview with Jesper Lowgren - published author, thought leader in digital and business transformation - Connecting purpose and passion to create the extraordinary - The competitive advantage of simplicity and agility - Your Why - Pharmacy Freedom Index Insight: Planning your new technology before your shopfit
Sep 17, 2015•1 hr 8 min
Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode80 THIS EPISODE FEATURES: - Interview with Roger Simpson, (CEO - The Retail Solution) - Common Pharmacy Recruitment Mistakes - Learnings from World Leaders: Apple, Zappos, Disney - 5 Fundamental Steps to managing your people better on the job - Pharmacy Freedom Index Insight: How to decide what technology is right for your business
Sep 10, 2015•1 hr 7 min
Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode79 THIS EPISODE FEATURES: - Interview with Debbie Rigby, co-founder PharmEducation - Clinical decision support tools for your pharmacy - Pharmacy Freedom Index Insight: Flexible team communication strategy & tools - Transpharmation Masterclass Update: Last Chance to register for “Build a customised retail category for your pharmacy”
Sep 03, 2015•1 hr 11 min
Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode78 THIS EPISODE FEATURES: - Interview with Tristan White CEO TPC - Why culture is everything - Pharmacy Freedom Index Insight: Your true cost of inventory - Transpharmation Masterclass Update: Build a customised retail category for your pharmacy & Plan your ‘Smart’ Pharmacy Exit Replay (last days..)
Aug 27, 2015•50 min
Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode77 THIS EPISODE FEATURES: - Interview with Issac Elnekave - co-founder of Pharmacy Technology Group - What is the Internet of Things? and Why It will transform pharmacy and pharmacists roles - 5 Productivity Tips to Disrupt your Interruptions - Pharmacy Student Innovations
Aug 20, 2015•1 hr 5 min
Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode76 THIS EPISODE FEATURES: - Interview with Chris Burke, Director - WageLoch - Maximise your teams productivity through better insights, roster management, and better compliance with the Pharmacy Industry Award - Listener Feedback driving upcoming episodes.
Aug 13, 2015•46 min
Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode75 THIS EPISODE FEATURES: - Interview with Hilary Kahn, Director Frontline Strategies, Pharmacy Retail Specialist - “The Queen of the Average Sale” - Maximise your pharmacy retail profit through customised merchandise solutions. - Register for ‘How to build a customised retail category for your community’ Masterclass featuring Hilary Kahn.
Aug 06, 2015•1 hr 6 min
Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode74 THIS EPISODE FEATURES: Insights and Bite-Sized Strategies in 9 critical areas of your pharmacy business My Money - Amanda Fisher, Connected Accountants My Pharmacy - Brian Walker, Retail Doctor Group My Team - Michael Hazilias, Easy Employer My Patients - Wim Battaerd, PharmEngage Innovation - Cathie Reid, Epic Pharmacy My Partners - Heath Tully, Sigma IT Systems - Mike DaGama, Nostr...
Jul 30, 2015•55 min
Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode73 THIS EPISODE FEATURES: - Interview with Kristian Mahony, Retail Specialist - “The Retail Guy” - Maximise your pharmacy retail profit through upserving not upselling. - Listener Feedback - Last chance to register for ‘Create your SMART pharmacy exit’ Masterclass featuring Geoff Green - Business Exit Strategist
Jul 23, 2015•1 hr 4 min
Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode72 THIS EPISODE FEATURES: - Interview with Geoff Green, Author and Founder - GRG Momentum - Maximise your financial freedom and pharmacy value through technology, and plan your smart pharmacy business exit - Transpharmation Show: FREE Show Resources - Registrations filling fast for ‘Create your SMART pharmacy exit’ Masterclass featuring Geoff Green - Business Exit Strategist
Jul 16, 2015•1 hr 3 min
