Transpharmation - redefining pharmacy through smart technology - podcast cover

Transpharmation - redefining pharmacy through smart technology

Robert Sztarsoundcloud.com
A little about the podcast The Transpharmation podcast show was launched in February 2014 to help pharmacy owners build better, smarter, more profitable 21st century businesses by embracing technology. During each episode we cover one or more of the following: -Listener Q&A (via social media, email, iTunes review, blog comments) -Current issues & events in technology and pharmacy -App of the Week -A bite sized DIY transpharmation: This covers a specific technology piece (eg. e-Faxing, Password Management, News Feeds etc.) and how this can benefit the pharmacy owner and their business (time, money, and confidence). -Interviews with successful pharmacy owners, who have partnered their business with technology -Interviews with technology partners who can help pharmacy owners build their 21st century pharmacy.
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Episodes

#71 How to create your pharmacy’s best event ever

Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode71 THIS EPISODE FEATURES: - Interview with Kim Hesse, Author and Founder - Venues2Events - Maximise your success and return on investment in creating remarkable pharmacy events - Evernote for Pharmacy - Applications & Tips - Registration opens for ‘Create your SMART pharmacy exit’ Masterclass featuring Geoff Green - Business Exit Strategist

Jul 09, 201558 min

#70 How to capture more pharmacy customers with video

Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode70 THIS EPISODE FEATURES: - Interview with Jules Blundell, Author and Founder - VideoBuzz - Getting started with creating and producing Video for your pharmacy - Apple Watch for Pharmacy - Applications & Observations - 2015 Mid-Year Review

Jul 02, 20151 hr 9 min

#69 How to succeed with Facebook in your Pharmacy

Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode69 THIS EPISODE FEATURES: - Interview with Kylie Bartlett, Author and Social Media Strategist (kyliebartlett.com) - Building and creating successful pharmacy facebook strategies and pages - BONUS Interview: Robert Sztar on Pharmacy News (2015)

Jun 25, 20151 hr 1 min

#68 How to measure and manage the productivity of your pharmacy’s retail space

Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode68 THIS EPISODE FEATURES: - Interview with David Mah, co-Founder - Kepler Analytics - Tools to measure and improve your retail productivity and customer engagement. - Evernote Innovations in Melbourne Event Details - LastPass Security Update - How to Win 1 of my last 2 Transpharmation Keep-Cups - Transpharmation Motivational Quote of the Week

Jun 18, 20151 hr 6 min

#67 How to save time and streamline your dispensary workflow with an electronic DD-book

Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode67 THIS EPISODE FEATURES: - Interview with James Gold, Marketing & Development Manager - Methsof - Dispensary Efficiency and Drug of Addiction Compliance Innovation - How to get the maximum benefit from Transpharmation Magazine Issue 2 - A Simple, yet powerful innovation you can realise the full benefits from today. - Transpharmation Motivational Quote of the Week

Jun 11, 201554 min

#66 How to streamline your pharmacy operations through Dispense and POS system innovation

Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode66 THIS EPISODE FEATURES: - Interview with Hoa and Nam Pham, co-founders Z Software - Dispensary and POS System Innovation - Transpharmation Magazine Issue 2 Preview - LastPass - Transpharmation Motivational Quote of the Week

Jun 04, 20151 hr 9 min

#64 How to succeed with Social Media in your pharmacy

Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode64 THIS EPISODE FEATURES: - Interview with Adam Houlahan, Social Media Strategist, Author of Social Media Secret Sauce - Choosing your Social Media Platform - Content Planning - FREE Audiobook - Transpharmation Motivational Quote of the Week - Recorded LIVE at Retail X & Customer X Conferences, Melbourne

May 21, 20151 hr 11 min

#63 How to leverage both analog and digital worlds to win your pharmacy customers hearts and minds

Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode63 THIS EPISODE FEATURES: -Interview with Anders Sorman-Nilsson, Futurist and Innovation Strategist, Author of Digilogue -The digital revolution -The importance of data -The removal of intermediary processes and people -Transpharmation Motivational Quote of the Week -My Top 5 discoveries & learnings from CeBIT 2015

May 14, 20151 hr 6 min

#62 How to plan your pharmacy's digital future without mass confusion

Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode62 THIS EPISODE FEATURES: Interview with Doyle Buehler, Author and Senior Smarty Pants, The Digital Delusion The myths of creating a digital strategy, and what you need to do to succeed without the stress, Creating better customer experiences Why you need to be on LinkedIn?

May 07, 20151 hr 13 min

#61 How to plan your pharmacy’s remarkable future through consistent innovation

Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode61 THIS EPISODE FEATURES: Interview with Patrick Reid, CEO LASA, Pharmacist and Pharmacy Owner Pharmacy Innovations: Past, Present, and a bright future A look outside our industry: Lorna Jane, Dollar Shave Club, and Apple

Apr 30, 20151 hr 5 min

#60 How to collaborate and create a better pharmacy experience with your patients

Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode60 THIS EPISODE FEATURES: - Interview with Sarah Kucharski, CEO FMD Chat & Co-ordinator of e-patient program at Stanford University Medicine X - My Top 6 Learnings from the Future Health Summit (hosted by Association & Communications Events) - The Next Big Things in Pharmacy/Health Technology

Apr 23, 20151 hr 22 min

#58 How smart retail technology can enhance your pharmacy’s customer experience

Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode58 THIS EPISODE FEATURES: -Interview with Stephen Borg, CEO and Corporate Director of Global Strategy, AOPEN -Pharmacy Website Masterclass details -How Google is about to make life tough for Chemist Warehouse. -Retail Technology Innovations

Apr 09, 201547 min

#57 How to maximise your pharmacy’s profitability through efficient automation

Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode57 THIS EPISODE FEATURES: Interview with Robert Allen, CEO, Dose Innovations Pharmacy Website Masterclass details Retail Technology Innovations Transpharmation Tribe Hangout Review Business Productivity Tips for Easter

Apr 02, 20151 hr 1 min

#56 How your pharmacy payroll system can reduce risk, save you money and boost productivity

Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode56 THIS EPISODE FEATURES: Interview with Tracy Angwin, CEO & Author, Australian Payroll Association Pharmacy Website Masterclass details Retail Technology Innovations Patients OR Customers OR Both? Transpharmation Google Hangout Upcoming Events

Mar 26, 201559 min

#55 How you can take advantage of the best USA Pharmacy Innovations

Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode55 THIS EPISODE FEATURES: Interview with Todd Eury, Host - Pharmacy Podcast Show (USA) Launch of the Transpharmation Magazine APP Round-Up (Including my Top 5 Learnings & Top 5 New Technology Tools)

Mar 19, 20151 hr 12 min

#54 How to tackle your pharmacy’s 9 biggest opportunities

Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode54 THIS EPISODE FEATURES: Launch of the Transpharmation Magazine My Money - Peter Saccasan, RSM Bird Cameron My Phamacy - Peter Feros & Setrig Yozghatlian, Cincotta Chemist Blacktown My Team - Michael Hazilias, HRMWeb My Patients - Adam Posner, Directivity Innovation - Cathie Reid, Epic Pharmacy My Partners - John Tawadrous, Think Pharmacy Kippa Ring IT Systems - George Alam, Chemis...

Mar 12, 20151 hr 10 min

#53 How to unlock the biggest retail opportunities in your pharmacy

Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode53 THIS EPISODE FEATURES: - Interview with Brian Walker (CEO) - Retail Doctor Group Insights - Grow retail sales in your pharmacy - Listener debate, Customers or Patients? You decide. - My Top 5 tips for a better APP 2015

Mar 05, 201549 min

#51 How pharmacogenomics will help you retain and attract more patients to your pharmacy

Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode51 THIS EPISODE FEATURES: - Interview with Allan Sheffield (Managing Director) & Sam Mostafa (Pharmacist Consultant) - GenesFx - Pharmacogenomics and Precision Medicine - Gear up for APP 2015 - Event Planning for Flu Vaccination Clinics N.B Correction - Key Learning No.1 The total health budget savings estimated by Deloitte in 2008 is up to $12B (not $20B as quoted)

Feb 19, 20151 hr 1 min

#50 How you and your pharmacy can prepare to thrive in 2050?

Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode50 THIS EPISODE FEATURES: - Interview with Morris Miselowski, Business Futurist - Changing role of the pharmacist - Wearable Tech Revolution - Create Your Best Year Ever

Feb 12, 20151 hr 13 min

#49 How Google Apps can help you run a more efficient pharmacy

Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode49 THIS EPISODE FEATURES: - Interview with Adrian Cosman-Jones, CEO - Onsite Helper - Google Apps for your Pharmacy - Do you have the tools to create your best year ever? - Get ready for APP 2015

Feb 05, 20151 hr 10 min

#48 How your pharmacy can leverage the newest healthcare innovations

Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode48 THIS EPISODE FEATURES: - Interview with Cathie Reid, Managing Partner - Epic Pharmacy - Innovations from CES2015 - Wearable Technology - Telehealth - Google Glass BONUS Insights from Sir Richard Branson

Jan 29, 20151 hr 9 min

#47 How to inject a new patient centric revenue stream into your pharmacy

Click on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode47 THIS EPISODE FEATURES: - Interview with Anthony Huxley, Managing Director - Covad - Pharmacy Freedom Index (PFI) Insights: Summer Series #5, - - Creating your Marketing Plan - A summer holiday confession

Jan 22, 20151 hr 14 min

#46 How to grow your Dose Administration Aid business by 300% in 1 square metre

Click the link below for free access to all the resources mentioned in this episode: robertsztar.com/episode46 THIS EPISODE FEATURES: Interview with John Tawadrous (Managing Partner, Think Pharmacy Kippa Ring) Pharmacy Freedom Index (PFI) Insights: Summer Business Planning Series - 4. Innovation Planning & Change Management 5 Prescriptions for a Stress Free Holiday

Dec 27, 20141 hr 7 min

#45 How an accountant can transform your pharmacy financials into daily business insights

Click the link below for free access to all the resources mentioned in this episode: robertsztar.com/episode45 THIS EPISODE FEATURES: - Interview with Peter Saccasan (Director of Pharmacy Services, RSM Bird Cameron) - Pharmacy Freedom Index (PFI) Insights: Summer Business Planning Series - 3. Setting and Reviewing Key Performance Indicators (KPI's) - 5 Prescriptions for a Stress Free Holiday

Dec 27, 20141 hr

#44 How your accountant in the cloud can improve and grow your pharmacy everyday

Click the link below for free access to all the resources mentioned in this episode: robertsztar.com/episode44 THIS EPISODE FEATURES: - Interview with Amanda Fisher (Author and Managing Director, Connected Accountants) - Pharmacy Freedom Index (PFI) Insights: Summer Business Planning Series - 1. Collaborative Business Planning & Goal Setting - 5 Prescriptions for a Stress Free Holiday

Dec 27, 20141 hr 5 min

#43 How to give your online pharmacy customers a warm welcome

Click the link below for free access to all the resources mentioned in this episode: robertsztar.com/episode43 THIS EPISODE FEATURES: - Interview with Ian Bennett (Business Development Manager, Pharmacy4U) - 5 Prescriptions for a Stress Free Holiday - Pharmacy Freedom Index (PFI) Insights: Summer Business Planning Series - 1. Collecting/Reviewing Customer/Team/Partner Feedback to assess our current business and uncover hidden opportunities for innovation

Dec 26, 20141 hr 7 min

#42 How to create remarkable customer experiences in your pharmacy

Click the link below for free access to all the resources mentioned in this episode: robertsztar.com/episode42 THIS EPISODE FEATURES: Interview with Iven Frangi (CEO, Customer Says) Pharmacy Freedom Index (PFI) Insight: 5 Prescriptions for a Stress Free Holiday Great listener feedback: Multi-Channel Retailing and Customer Data Privacy

Dec 19, 20141 hr 9 min
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