Join Peter and Patrick as they discuss important considerations before launching a website that will eventually require translation, including choosing your CMS, theme considerations, and workflow accommodations.
Join Peter and Patrick as they discuss a common topic on Translation Confidential: the commoditization of the translation industry. Topics include the factors affecting price, the perceived value of translation, and what the future holds for the industry.
Special guest Lyle Vold, Co-founder and CEO of service management platform Ūsked , joins Peter and Patrick to discuss the company's origins, Lyle’s background, and what the future holds for Ūsked.
Join Peter, Patrick, and special guest, Argo Translation's Director of Sales, Sarah Van Lanen, as they discuss quality concerns in translation for both the buyer and the agency.
Join Peter and Patrick as they discuss Argo Translation's acquisition of ICD Translation at the 12-month mark. Topics will include lessons learned, banking concerns, legal concerns, and financial analysis as part of an acquisition strategy.
Special guest Dr. Lorena Terando from the University of Wisconsin-Milwaukee joins hosts Peter and Patrick to discuss the impact of AI on education and recommendations for students pursuing an education in translation.
Peter and Patrick discuss the impact of AI and ChatGPT on the translation industry. They explore how AI affects corporate policy, employee screening, and privacy concerns.
Join Peter and Patrick for their discussion with Zin Global founders Angelo Passalacqua and Bryan Montpetit on their translation industry-focused software tools: Zin CRM and Gaby-T, a no-code prompt engineering platform for the language industry.
For the 100th episode, Patrick interviews Peter and guests Jackie Lucarelli, Co-Founder and Director of Employee Wellness, and Kimberly Miller, Director of Operations, about how Argo Translation has grown since its establishment in 1995.
Join Peter, Patrick, and guests Jackie Lucarelli, Director of Employee Wellness, and Kati, Project Management Excellence Lead, for a discussion on Argo Translation's extensive training process and how their company culture fosters continuous improvement and learning.
Peter and Patrick are joined by Argo Translation's Marketing Coordinator, Meghan Furlong, to discuss non-language careers in the language industry.
Join Peter and Patrick as they interview Dr. Joyce Tolliver, Director of the Translation and Interpreting Studies Program at the University of Illinois Urbana-Champaign. The discussion will include a look at an exciting new research project that involves the TIS and the Illinois State Board of Education.
Translation industry experts Peter and Patrick provide an overview of what drives translation prices, why minimum fees exist, and what drives per-word cost.
The translation industry continues to develop connectors and software that automate the translation process. A rising trend is the sale of complex systems that complicate the process rather than make it simpler. In this episode, Peter and Patrick focus their discussion on the part of the process where files are received and delivered but don’t provide any value to the larger translation process.
Peter and Patrick share their personal holiday traditions and the traditions of several international colleagues. Countries discussed include Argentina, Australia, the United Kingdom, the United States, Spain, Italy, Germany, China, Israel, and India.
Peter and Patrick discuss the importance of setting and holding proper expectations in a consulting business. Topics include the importance of clarity and communication, setting expectations in the employer/employee relationship, and setting proper expectations for projects The idea of holding proper expectations is extremely important in business and in life.
Peter and Patrick cover 7 things you should never do as part of a translation RFI, including pricing models that don't match the industry, asking for per-word pricing, asking for profitability and revenue figures, considering the number of offices as an indicator of bandwidth and expertise, telling your prospective agencies that quality matters when it doesn't (e.g., pricing is your most important topic), inviting agencies who you know don't fit your requirements, and using a reverse Dutch Aucti...
Peter and Patrick cover important topics to consider before you start doing any translation work for your organization, including identifying your target markets, choosing a language service provider, creating a glossary of key terminology, establishing ground rules around translation memory ownership, and choosing in-country subject matter experts (if available).
Join Peter and Patrick as they discuss the critical points to consider for using Machine Translation in your organization. It seems like tech companies who pride themselves on tech and promise the stars with Machine Translation and AI don’t actually use it themselves. Is MT merely a promise to get customers in the door only to substitute plain vanilla MT and human editing? Isn't the goal for the client to save money and time? Is how you get to the goal really important?
As the technology landscape broadens and more companies get purely “digital” with their initiatives - more platforms are used that store content. In a company serving international markets via content from numerous systems, the success of these digital programs to partner with an LSP that can centralize translation of content will drive beneficial cost-savings, time savings, and increase engagement. This is achieved via connectors and integrations and will compound cost savings through a single ...
Join Peter, Patrick, and their special guest Nadia Fischer as they discuss Diversity, Equity & Inclusion, and Language. Nadia is a tech Entrepreneur, CEO, and Co-Founder of Witty Works, and a speaker on bias in language and business.
Join Peter and Patrick as they discuss remote work in the translation industry. They cover the post-pandemic landscape, including the positive and negative impact of remote work on employers and employees.
In this episode, Peter and Patrick cover the idea of translation and human connection. All too often, people forget the impact of their work. Translation has an incredible impact on people's day to to day lives, from the workplace to schools to hospitals.
Join Peter and Patrick as they discuss strategies on how to engage with employees when language is a barrier to engagement. Tools to help eliminate the barriers are telephonic interpretation, written translation, ELL classes, and the most important tool, empathy.
Join Peter and Patrick as they discuss the role of trade organizations in the language industry. Topics include the most important advantages of being a member, lobbying efforts, price collusion, and trade shows.
Join Peter and Patrick as they discuss Argo Translation's recent acquisition of a competitor. Topics include lessons learned during the acquisition phase of the purchase, the motivation behind the acquisition, and the important aspects of the selection process.
Join Peter, Patrick, and our special guest Mike Van Norman, Project Manager Team Lead at Argo Translation, for a detailed discussion on how consistency impacts translation. Topics covered include using the same translation team, translation memory, glossaries, and client review.
Join Peter, Patrick, and their special guest Saul Arteaga in a discussion about the post-pandemic challenges and opportunities in the Interpretation Industry. The topics covered include advice to interpreters entering the industry today, the challenges facing Saul and his company and the industry, as well as some information on Saul and his company SWITS.
Peter and Patrick are joined by special guest Jenny Godley to discuss ASL and Deaf culture. The discussion starts with a discussion on the Oscar-winning movie CODA and the following topics: What would you suggest to someone who wants to learn ASL? How does someone become an interpreter and have you ever thought about being an interpreter? With technology to allow speech-to-text captioning do you think interpreters will become unnecessary or a thing of the past for events other than live in-perso...
Join Peter and Patrick as they discuss the state of the interpretation market with Kate Accetti, Senior Sales and Marketing Manager for Interprenet. The discussion includes covering how Covid has impacted the industry, some of the new technology impacting the services offered, and the prospects for live events post-Covid.
