393. The Journey from RPA to Agentic

In this episode, Brad Hairston talks with Dr. Lou Bachenheimer, CTO Americas at SS&C Blue Prism, who explains how companies can take their RPA automations to the next level, task-based agentic automation.

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Here’s what we talked with Lou about: 

- The different levels of agentic automation

- The key differences between today’s RPA and task-based agents

- How companies can begin moving toward task-based agents

- The importance of governance in the agentic realm

- Changing skill sets needed in automation teams

- Why now the right time for enterprises to make this transition

- The future of agents and RPA

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