In this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI. . News stories covered in this episode: . It’s Known as ‘The List’—and It’s a Secret File of AI Geniuses https://www.msn.com/en-us/news/technology/it-s-known-as-the-list-and-it-s-a-secret-file-of-ai-geniuses/ar-AA1Hz5Sq . Apple Loses Top AI Models Executive to Meta’s Hiring Spree https://www.bloomberg.com/news/articles/2025-07-07/apple-l...
Jul 11, 2025•24 min
In this episode, Brad Hairston talks with Andy Dyer, Automation Manager at Devon & Cornwall Police, who explains how the police force has leveraged automation to impact several areas of the organization, including ESG objectives. . Here’s what we talked with Andy about: \ - The automation journey at Devon & Cornwall Police - Automations that have had the biggest impact - How ESG became an underlying objective of the automation program - Automation examples tied to ESG goals - Critical su...
Jul 09, 2025•27 min
In this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI. . News stories covered in this episode: . The CEO of a $62B data and AI company says people underestimate how hard it is to completely automate tasks https://www.businessinsider.com/when-ai-automation-replacing-humans-databricks-ceo-ali-ghodsi-2025-6 . Gartner Predicts Over 40% of Agentic AI Projects Will Be Canceled by End of 2027 https...
Jul 04, 2025•20 min
In this episode, Brad Hairston talks with Dr. Lou Bachenheimer, CTO Americas at SS&C Blue Prism, who explains how companies can take their RPA automations to the next level, task-based agentic automation. . Here’s what we talked with Lou about: - The different levels of agentic automation - The key differences between today’s RPA and task-based agents - How companies can begin moving toward task-based agents - The importance of governance in the agentic realm - Changing skill sets needed in ...
Jul 02, 2025•41 min
In this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI. . News stories covered in this episode: . The Gentle Singularity https://blog.samaltman.com/the-gentle-singularity . What “Working” Means in the Era of AI Apps https://a16z.com/revenue-benchmarks-ai-apps/ . Disney, Universal sue image creator Midjourney for copyright infringement https://www.reuters.com/business/media-telecom/disney-univ...
Jun 27, 2025•28 min
In this episode, Brad Hairston talks with Grzegorz Wasiak, Sr. RPA Developer at Electrolux, based in Krakow, Poland. Grzegorz was awarded the 2025 customer excellence award, “Global Builder of the Year,” and he shares many best practices that contributed to him getting this recognition. . Here’s what we talked with Grzegorz about: - Overview of Electrolux - What the SS&C Blue Prism Global Builder of the Year award means to Grzegorz - The evolution of the RPA developer - Why managing agents, ...
Jun 24, 2025•27 min
In this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI. . News stories covered in this episode: Sam Altman says Meta is offering $100 million to poach his employees https://amp.cnn.com/cnn/2025/06/18/tech/meta-openai-sam-altman-100-million AI Agents Alone Won’t Automate The Enterprise—But They Can Make It Smarter - https://www.forbes.com/councils/forbestechcouncil/2025/06/17/ai-agents-alone-w...
Jun 20, 2025•18 min
In this episode, Brad Hairston talks with Richard Anstey, Head of Customer Experience & Automation at SS&C Intralinks, who explains how Enterprise AI is central to their inter-enterprise content management and collaboration platform as well as to how they operate internally. . Here’s what we talked with Richard about: The importance of the “virtual data room” to the M&A market Challenges in managing sensitive financial information How AI has extended the capabilities of Intralinks’ p...
Jun 17, 2025•32 min
In this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI. . News stories covered in this episode: . Company that sacked 700 workers with AI now regrets it — scrambles to rehire as automation goes horribly wrong https://www.msn.com/en-in/money/topstories/company-that-sacked-700-workers-with-ai-now-regrets-it-scrambles-to-rehire-as-automation-goes-horribly-wrong/ar-AA1GnGCe . OpenAI slams court o...
Jun 13, 2025•22 min
In this episode of the Transform Now podcast, Michael Marchuk speaks with Rob Whiteman about his transition from McKinsey to founding Better Future Advisors, his projects like the Purpose Fund, and the challenges of AI adoption. They delve into the survival problem in AI, the importance of user experience, and the future of AI in corporate settings. Rob shares insights on how AI can enhance productivity and the potential for new business models, while also discussing the need for better interact...
Jun 10, 2025•32 min
In this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI. . News stories covered in this episode: . Employees are using AI at work but hiding it from their bosses because they think it gives them a ‘secret advantage’ over their peers https://www.yahoo.com/news/employees-using-ai-hiding-bosses-191254954.html . Anthropic’s new hybrid AI model can work on tasks autonomously for hours at a time -- ...
Jun 06, 2025•24 min
In this episode, Brad Hairston talks with Damian Lewandowski, expert and AI practitioner at McKinsey & Company, who explains how enterprises can move beyond the AI hype to strategically enable agentic AI. . Here’s what we talked with Damian about: - Blind spots in today’s agentic AI conversation - The risks of pursuing a linear approach to AI - The dangers of focusing too much on use cases - The case for “composable intelligence” - Why agentic AI isn’t something you build—it’s something you ...
Jun 03, 2025•31 min
In this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI. . News stories covered in this episode: . Salesforce swoops for Informatica in $8B deal https://www.mobileworldlive.com/industry/salesforce-swoops-for-informatica-in-8b-deal/ . Apple Faces 'First Serious Threat In 20 Years' As OpenAI Acquires iPhone Maker's Former Design Chief Jony Ive's Hardware Startup, Says Gene Munster https://financ...
May 30, 2025•23 min
In this episode, host Michael Marchuk welcomes Chris Raimondo from EY to discuss the transformative impacts of AI, driverless vehicles, and humanoid robots on the insurance industry. With over 20 years of experience, Chris talks about how AI is not only changing core operations but also shaping new products and risk assessment models. They explore the misconception that AI is still experimental, the potential for hybrid insurance policies, and the evolving regulatory landscape. Listen in to unde...
May 27, 2025•30 min
In this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI. . News stories covered in this episode: . China built hundreds of AI data centers to catch the AI boom. Now many stand unused. https://www.technologyreview.com/2025/03/26/1113802/china-ai-data-centers-unused/ . The Algorithm of Sacrifice: How Microsoft's 6,000 Layoffs Reveal Big Tech's Endgame https://www.linkedin.com/pulse/algorithm-sac...
May 23, 2025•24 min
In this episode, Brad Hairston talks with Sharyn Catt, Managing Director, and Peter Catt, Head of Quantum and AI, from the SS&C Blue Prism delivery partner Virtual Blue, based in New Zealand. Sharyn and Peter speak to the trends/opportunities around automation and AI in the ANZ region and how they are innovating the ways they serve their customers. . Here’s what we talked with Sharyn and Peter about: *Virtual Blue overview/capabilities *How healthcare in ANZ is experiencing digital transform...
May 20, 2025•35 min
In this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI. . News stories covered in this episode: . Microsoft and OpenAI may be renegotiating their partnership https://techcrunch.com/2025/05/11/microsoft-and-openai-may-be-renegotiating-their-partnership/ . Is ChatGPT having “robot dreams”? AI is hallucinating and producing incorrect information and experts don’t know why https://en.as.com/lates...
May 16, 2025•22 min
In this episode, host Michael Marchuk speaks with Alexis Gauba, co-founder of Raindrop.ai, about the importance of monitoring and governance in AI products. They discuss the challenges organizations face when implementing generative AI, the need for clear plans and guardrails, and how to manage AI agents effectively. Alexis shares insights on the diverse applications of AI, the issues they encounter, and the future trends in AI development, emphasizing the importance of best practices and monito...
May 13, 2025•18 min
In this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI. . News stories covered in this episode: . AI data centres are the new power play – and most CIOs will never build one https://www.techmonitor.ai/digital-economy/ai-and-automation/ai-data-centres-power-play?cf-view . J.P. Morgan Chase: An open letter to third-party suppliers https://www.jpmorgan.com/technology/technology-blog/open-letter-...
May 09, 2025•27 min
In this episode, Brad Hairston talks with Kelly Monahan, Founder and Managing Director at Upwork Research Institute, who explains how her future of work research challenges some of the prevailing views of the C-suite on AI. . Here’s what we talked with Kelly about: *What being a future of work expert is all about *The augmentation versus automation debate *Why AI falls short in managing people or replacing entire roles *Why AI adoption is not has high as the hype suggests *The need for greater A...
May 06, 2025•29 min
In this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI. . News stories covered in this episode: . Trump Wants Tariffs to Bring Back U.S. Jobs. They Might Speed Up AI Automation Instead. https://time.com/7276087/trump-tariffs-ai-automation-robots/ . China Has an Army of Robots on Its Side in the Tariff War. https://www.nytimes.com/2025/04/23/business/china-tariffs-robots-automation.html . The ...
May 02, 2025•21 min
In this episode, host Michael Marchuk speaks with Veronica Hylak about the evolving landscape of Agentic AI. They explore the industries that are leading the charge in AI adoption, the importance of building trust with AI systems, and how organizations can adapt to work alongside AI. Veronica shares insights on the future of AI, emphasizing the need for transparency and stability, while also discussing the potential challenges that lie ahead. Here’s what we talked with Veronica about: Agentic AI...
Apr 30, 2025•22 min
On this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI. News stories covered in this episode: An AI Customer Service Chatbot Made Up a Company Policy—and Created a Mess https://www.wired.com/story/cursor-ai-hallucination-policy-customer-service/ Famed AI researcher launches controversial startup to replace all human workers everywhere https://techcrunch.com/2025/04/19/famed-ai-researcher-laun...
Apr 25, 2025•24 min
In this episode, Brad Hairston talks with Federico Berruti, partner at McKinsey & Company and head of the firm's automation practice, who explains how Enterprise AI is redefining many of the core processes across all sectors of the financial services industry. . Here’s what we talked with Federico about: *Why financial services companies of all shapes and sizes should embrace automation and AI the way the largest institutions did two decades ago *How AI is re-shaping the role of financial ad...
Apr 22, 2025•22 min
In this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI. . News stories covered in this episode: . OpenAI research lead Noam Brown thinks certain AI ‘reasoning’ models could’ve arrived decades ago https://techcrunch.com/2025/03/19/openai-research-lead-noam-brown-thinks-ai-reasoning-models-couldve-arrived-decades-ago . How to know a business process is ripe for agentic AI https://www.cio.com/ar...
Apr 18, 2025•26 min
In this episode, Brad Hairston talks with Jeremy Rossi, Global CIO of SS&C Intelligent Automation and Analytics, who explains how automation and AI are evolving and why they are critically important to financial services companies of all shapes and sizes. . Here’s what we talked with Jeremy about: *How automation and AI are natural extensions of investment management operations software *The convergence of technologies being used to automate and improve processes *Why 78% of companies recent...
Apr 15, 2025•21 min
On this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI. News stories covered in this episode: Gartner Predicts that Agentic AI Will Solve 80 Percent of Customer Problems by 2029 https://www.cxtoday.com/contact-center/agentic-ai-gartner-predicts-80-of-customer-problems-solved-without-human-help-by-2029/ Grok Is Rebelling Against Elon Musk, Daring Him to Shut It Down Grok Is Rebelling Against E...
Apr 11, 2025•23 min
In this episode, Brad Hairston talks with Vishal Sodha, Senior Risk Solutions Advisor at SS&C Algorithmics, who explains how the risk management discipline in the financial services industry is being transformed in the age of automation and AI. . Here’s what we talked with Vishal about: *SS&C Algorithmics overview *Top trends in financial risk management *The value of a high-performance risk simulation engine in today’s business environment *How SS&C Algorithmics is extending the val...
Apr 08, 2025•29 min
In this episode, Transform NOW co-hosts Brad Hairston and Michael Marchuk banter about some interesting recent news headlines in the world of automation and AI. . News stories covered in this episode: . Perplexity Says It Wantsto Buy TikTok https://autogpt.net/perplexity-says-it-wants-to-buy-tiktok/ . Hollywood unites againstAI: 400 celebs demand Trump take action on OpenAI, Google https://interestingengineering.com/culture/hollywood-stars-trump-protect-copyright-from-ai . I'm actually glad then...
Apr 04, 2025•22 min
In this episode, Brad Hairston talks with Xavier Hanson and Nick White of Ashling Partners, an SS&C Blue Prism delivery partner. Xavier and Nick explain how the combination of Reveal Group and Ashling partners has positioned them well to address process reinvention, especially in the financial services, manufacturing and healthcare industries. They also weigh in on the various hot topics in Enterprise AI, such as gen AI, agentic AI, orchestration, data quality, analytics and many others. . H...
Apr 01, 2025•39 min
