Working with your family can be tricky...especially when it's your spouse. Brad Casebier, President of Radiant Plumbing & Air Conditioning joins To The Point to explain how he and his wife Sarah used their relationship to grow a 50 million-dollar powerhouse in Austin, TX. We talk about Brad's new book, Survival Guide to Working With Your Spouse and go through his journey from plumber to running an incredibly successful business with his wife!
Nov 02, 2021•1 hr 1 min•Season 2Ep. 93
The industry legend that trained industry legends, Terry Nicholson, Chief Success Officer for PRAXIS S-10 joins us for part two of his incredible story of his decades in the trades! Chris and Tall Paul talk with Terry about the evolution of marketing and branding in the trades, about the formation of PRAXIS-S10, and how YOU can fix problems in your business by having an internal focus.
Oct 26, 2021•1 hr 17 min•Season 2Ep. 92
Tom Casey, Chief Visionary Officer for Griffin Services joins Chris and guest host "The Jeff" Bowab! Tom, aka "TJ", explains why he believes a great culture is the best strategy for success in the home services industry.
Oct 19, 2021•46 min•Season 2Ep. 91
Live from the True Grit Service Sales Summit, Jason Buehler joins Chris Yano for a live Q&A! Jason talks about how he's used three key things to help his company, Buehler Air Conditioning, go from stagnant years to massive growth.
Oct 12, 2021•18 min•Season 2Ep. 90
Join us live from Service World Expo 2021 as Ken Goodrich takes us through the 7 Centers of Management Attention! In this third part of our 4-episode series, we'll be looking at Lead Generation and Lead Conversion, the parts of your business that you need to keep the lights on!
Oct 05, 2021•50 min•Season 2Ep. 89
Joining To The Point is a true industry legend! Terry Nicholoson is Chief Success Officer for PRAXIS S-10, and success is a great title for Terry—he's had a lot of it over the years. Chris and Tall Paul talk with Terry about his start working for Tom Hopkins, how he ended up partnering with Jim Abrams, and more about his incredible career training, selling, and helping establish a roadmap in the contracting world.
Sep 28, 2021•1 hr 13 min•Season 2Ep. 88
Collin Hathaway, Founder of Skylight Capital joins To The Point to talk about his start into the world of M&A, the trials and tribulations of his career, and his strategy surrounding investing into home service businesses to maximize their success. Join Collin, Chris Yano, and Tall Paul as we dive deep into how to plan for growth and successful exit!
Sep 21, 2021•1 hr 4 min
Roland Ligtenberg, co-founder of Housecall Pro joins To The Point! We talk about how Housecall Pro is being used by contractors all over the country to find greater success, what the future of the trades looks like, and so much more in this fast-paced episode you definitely want to listen to!
Sep 14, 2021•1 hr 2 min•Season 2Ep. 86
To The Point HOF guest Ken Goodrich is back! Join us as Ken takes us through 7 Centers of Management Attention. In this second part of our multi-episode series, we'll be looking at Money and Marketing, and how your relationship with the two go hand-in-hand with the operations and growth of your business.
Sep 07, 2021•1 hr 6 min•Season 2Ep. 85
Hunter Ballew grew a successful business, exited successfully, and is doing it all again. Hunter shares with To The Point listeners his incredible story of starting, growing, and selling a roofing company, why he started RoofCON and where it is today, and gives us insight into how best practices are not dependent on what trade you're in.
Aug 31, 2021•52 min•Season 2Ep. 84
Uncle Joe is back! In this exciting episode of To The Point, Joe Crisara, Owner of Service MVP, helps our listeners understand how to create a culture of accountability in your company to not just make things run more smoothly, but to actually boost your bottom line and profitability. We discuss the upcoming True Grit Sales Service Summit, the four pillars of accountability, and so much more!
Aug 24, 2021•1 hr 5 min•Season 2Ep. 83
Joe Cunningham joins To The Point to talk about how to turn a million-dollar salesperson into a 5-million dollar salesperson...and beyond! Founder of the Technical Arts Center, President of Successtrack Network, and highly sought-after consultant and coach, Joe gives our listeners some incredible insight into how you can create the best salespeople in the world.
Aug 17, 2021•1 hr 3 min•Season 2Ep. 82
To The Point HOF guest Ken Goodrich is back! Join us as Ken takes us through 7 Centers of Management Attention. In this first part of a multi-episode series, we'll be looking at Management and Leadership--the two pieces you have to have in place if you want to grow your business to the next level.
Aug 10, 2021•52 min•Season 2Ep. 81
Mike Branson, President of Global Air at Rheem Manufacturing, joins Chris and Tall Paul to discuss what the home services industry looks like from the manufacturing and distribution side of things. From branding questions to regulation changes, product mix, and even the future of the trades, we cover it all in this episode that you don't want to miss.
Aug 03, 2021•1 hr 5 min•Season 2Ep. 80
Tall Paul and special guest co-host Chad Peterman sit down with John Conway, COO of Redwood Services to hear his incredible story. From taking over his father's HVAC company to Nexstar coaching and now an entry into the world of M&A, John explains how focusing on people and processes instead of profit is what will make you the most successful.
Jul 27, 2021•1 hr 2 min•Season 2Ep. 79
Eddie McFarlane, VP of Learning and Development for Haller Enterprises and co-founder of Schedule Engine is back! In addition to sharing about Toolshed, Schedule Engine's completely free series of videos for contractors, Eddie provides more valuable training insight, explains how to deal with rising customer expectations, gives insight into the evolution of the role of a technician, and describes his vision of how to stay successful in the trades.
Jul 20, 2021•1 hr 1 min•Season 2Ep. 78
Join us for part two for Dave Geiger's incredible story to $500mm as Founder & CEO of Horizon Group Holdings. We dive deep into M&A, discussing the current state of M&A in the market, what to look for in a buyer, answers to common questions from potential sellers and more!
Jul 13, 2021•57 min•Season 2Ep. 77
Judaline Cassidy is more than just a skilled plumber. She is an established industry professional who understands the struggle of women in the trades, and has set out to do something about it. We talk with Judaline about how she found her way into the trades, her non-profit Tools & Tiaras Inc, and why empowering women isn't just the right thing to do, it can benefit the trades (and your business) in more ways than you can imagine!
Jul 06, 2021•54 min•Season 2Ep. 76
A big industry name that our guests often reference, Leland Smith joins To The Point to discuss how he took Service Champions from a few technicians to $400mm and growing. Leland is joined by Frank Dimarco, and together they discuss how consistently doing things the right way is a blueprint for sustainable growth for your business.
Jun 29, 2021•1 hr 16 min•Season 2Ep. 75
The path to 30 million is no small feat, and the mountain to the top is filled with peaks, valleys and plateaus. Rusty Cochran, President of We Care Plumbing, Heating & Air joins To The Point to share his story and give our listeners some simple and highly effective ways to grow your home services business to the next level and beyond.
Jun 22, 2021•1 hr 3 min•Season 2Ep. 74
Greg McAfee, President of McAfee Heating & Air joins To The Point to discuss some simple, time-tested ways to ensure you stay ahead of the competition. From successful business owner and entrepreneur to author and podcast host, Greg shares with our listeners the methods he's found the most effective for growth in his great career in the home services industry.
Jun 15, 2021•57 min•Season 2Ep. 73
To The Point listeners are in for a treat, as Dave Geiger joins Chris and Tall Paul to share wisdom from his long and storied career in the home services industry. Even while making the journey from $1MM to $500MM and building Horizon Services to one of the largest home services companies in the mid-Atlantic, he's stayed humble through it all.
Jun 08, 2021•36 min•Season 2Ep. 72
Gene Slade, Founder & CEO of Lead Ninja System joins Chris and Tall Paul to discuss some simple, strategic, and straightforward techniques to raise your average ticket without a replacement. From focusing on effective communication to asking questions that will engage, educate, and encourage your customer to consider IAQ solutions and other home upgrades, Gene gives To The Point listeners some real gems that you can put into place right now for your business.
Jun 01, 2021•1 hr 2 min•Season 2Ep. 71
Tom Howard, VP of Customer Experience for ServiceTitan and owner of Lee's Air understands what it takes to cut out the fat and turn your business into a lean, mean, green makin' machine. We dive deep with Tom to understand how he used lean management, R&D, and great execution to grow Lee's Air to new heights and how you can do the same for your business!
May 25, 2021•1 hr 4 min•Season 2Ep. 70
We're taking a trip down memory lane to one of our very first and very favorite episodes this week, as To The Point is taking a week off to recharge. Join us as we hear firsthand the incredible story of former UFC Lightweight Champion Jens "Lil' Evil" Pulver.
May 18, 2021•1 hr 16 min•Season 2Ep. 69
So many salespeople struggle to find their stride. John Misuraca, VP of Sales Southeast Division for Germaire, is here to help! With a long and successful heating and air conditioning career both being a salesperson and creating great salespeople, John provides our listeners with some simple, actionable advice to take the mystery out of sales.
May 11, 2021•56 min•Season 2Ep. 68
Are you giving your team an experience, or simply chasing the bottom line? Anna Yano, COO and Co-Founder of RYNO Strategic Solutions joins To The Point to talk about how she balances client fulfilment with making RYNO the best possible place to work. If you're more concerned about your P&L sheet than whether your employees are grateful and happy, this is an episode you don't want to miss.
May 04, 2021•1 hr 7 min•Season 2Ep. 67
What does it take to make HVAC sexy? Kevin Howard, President of Howard Air, has been on the journey of perfecting HVAC and making it attractive to customers and employees alike for almost half a century. Kevin joins To The Point to discuss the new Howard Air Showroom and Design Center, what a fire department and Howard Air have in common, the Howard Air Academy, and how to stay ahead of the competition.
Apr 27, 2021•59 min•Season 2Ep. 66
On this special episode of To The Point, it's just Chris in the studio to give a personal, honest look at what he's learned in his home services career. From the traits that successful contractors have to what has made RYNO successful, Chris gives a no-holds barred breakdown of how the podcast started, where he came from, and what it takes to succeed in any aspect of your life.
Apr 20, 2021•33 min•Season 2Ep. 65
M&A keeps heating up, and more and more home service company owners are getting LOIs about selling their businesses. Brian Cohen of SF&P Advisors digs into the pressing questions you have about M&A, private equity groups, and what it means to sell your business in the current market.
Apr 13, 2021•1 hr 3 min•Season 2Ep. 64
