Think Fast Talk Smart: Communication Techniques - podcast cover

Think Fast Talk Smart: Communication Techniques

Matt Abrahams, Think Fast Talk Smartfastersmarter.io
One of the most essential ingredients to success in business and life is effective communication. Join Matt Abrahams, best-selling author and Strategic Communication lecturer at Stanford Graduate School of Business, as he interviews experts to provide actionable insights that help you communicate with clarity, confidence, and impact. From handling impromptu questions to crafting compelling messages, Matt explores practical strategies for real-world communication challenges. Whether you’re navigating a high-stakes presentation, perfecting your email tone, or speaking off the cuff, Think Fast, Talk Smart equips you with the tools, techniques, and best practices to express yourself effectively in any situation. Enhance your communication skills to elevate your career and build stronger professional relationships. Tune in every Tuesday for new episodes. Subscribe now to unlock your potential as a thoughtful, impactful communicator. Learn more and sign up for our eNewsletter at fastersmarter.io.

Episodes

23. Look Within: How to Lead with Self Awareness and Vulnerability

“Effective is being able to achieve your goals, which is important, but there are plenty of people who achieve their goals that most of us would find unworthy. So the question what does it take to be a good leader requires you to reflect on the values that you hold dear.” In this episode of Think Fast, Talk Smart , Senior Associate Dean and Professor of Organizational Behavior Brian Lowery sits down with lecturer and host Matt Abrahams to discuss the importance of self inquiry and an examination...

Nov 06, 202031 minSeason 2Ep. 23

22. Under Pressure: How to Communicate Clearly and Timely During a Crisis

“Knowing your values gives you a beacon, or a lamppost, that can inform how you’re going to prioritize your actions.” In this episode of Think Fast, Talk Smart , Stanford Graduate School of Business lecturer and Stanford University’s former Vice President of Public Affairs David Demarest speaks with host and lecturer Matt Abrahams on why knowing your values and the concerns of your stakeholders lays the foundation for any communication during a time of crisis. Connect: Premium Signup >>&gt...

Oct 22, 202026 minSeason 2Ep. 22

21. Words Matter: How to Make Your Communication Inclusive

What way can the language we use reinforce existing stereotypes and biases? In this episode of Think Fast, Talk Smart , Sarah Soule , Senior Associate Dean and Professor of Organizational Behavior sits down with lecturer and host Matt Abrahams to discuss how even the details of our word choice can shape culture, for better or worse. Connect: Premium Signup >>>> Think Fast Talk Smart Premium Email Questions & Feedback >>> [email protected] Episode Transcripts >&gt...

Oct 09, 202022 minSeason 2Ep. 21

20. Question Your Questions: How to Spark Creativity in Your Communication

“Sparking communication starts with asking why or what or how.” On this episode of Think Fast, Talk Smar t, Tina Seelig , the Professor of the Practice in Stanford’s department of Management Science and Engineering, sits down with podcast host and lecturer Matt Abrahams to talk about the structures of storytelling that will help become more creative communicators and the importance of asking questions about everything we do. “Having a mindset of curiosity opens the door to great communication,” ...

Sep 25, 202024 minSeason 1Ep. 20

19. Showing Your Smile From Behind a Mask: How Culture and Emotion Impact Communication

“In companies, you’re interacting with other people who come from different cultural contexts, and in order to be effective, you have to understand how much of your own communication and other people’s communication is shaped by their cultural ideas and their cultural values.” On this episode of Think Fast, Talk Smart , host Matt Abrahams sits down with Jeanne Tsai , an associate professor of Psychology at Stanford and director of the Culture and Emotion Lab. Jeanne’s research focuses on cultura...

Sep 11, 202025 minSeason 1Ep. 19

18. Managing in the Moment: How to Get Comfortable with Being Uncomfortable

“The less time you can spend dwelling on your mistakes, the more mental energy you can devote to doing what you need to do in that moment.” On this episode of Think Fast, Talk Smart , Christian Wheeler , the StrataComm Professor of Management and Professor of Marketing at Stanford Graduate School Business, sits down with podcast host and lecturer Matt Abrahams to talk about embracing failure and managing your team in-the-moment. “When we’re confronted with personal failure, it feels bad to us. A...

Aug 28, 202031 minSeason 1Ep. 18

17. Think Fast: You Asked, We Answered

We asked listeners to send in their communication conundrums and ended up with an inbox full of thoughtful, specific questions. In this episode of Think Fast, Talk Smart , host and Stanford GSB lecturer Matt Abrahams is joined by Shawon Jackson , MBA ’21, to share techniques on crafting written responses, dealing with constant interruptions, and confronting the power dynamics present in most communication. Shawon is the founder of Our Voices Matter, a public speaking program for high school stud...

Aug 13, 202019 minSeason 1Ep. 17

16. Quick Thinks: How to Craft Your Body Language When Confronting Objections

Knowing what to say to a skeptical audience is paramount, but how can your body language communicate empathy, openness, and power? In this Quick Thinks episode of Think Fast, Talk Smart , we revisit Matt Abrahams’s conversation with Stanford GSB lecturer Burt Alper about how to keep body language in mind when it comes to handling objections. Connect: Premium Signup >>>> Think Fast Talk Smart Premium Email Questions & Feedback >>> [email protected] Episode Transcript...

Jul 31, 20206 minSeason 1Ep. 16

15. The Art of Negotiation: How to Get More of What You Want

Whether we realize it or not, we negotiate everyday. But when we approach these situations as a win-or-lose battle, we’re already showing resistance, and setting ourselves up for difficulty. But what if you reframed the whole idea, to think of a negotiation not as a fight, but as a problem-solving exercise involving emotions? In this episode of Think Fast, Talk Smart Matt Abrahams speaks with Stanford GSB Professor emeritus Maggie Neale (and author of Getting More of What You Want: How the Secre...

Jul 16, 202016 minSeason 1Ep. 15

14. Be Better At Work: How to Communicate Better With Coworkers and Employees

Most of the work we do requires coordinating and collaborating with others. But how can we ensure the benefits of working with others, while avoiding conflict that’s inherent to communicating within groups? In this episode, Matt Abrahams speaks with Bob Sutton , Professor of Management Science and Engineering at Stanford School of Engineering and GSB Professor of Organizational Behavior (by courtesy) about maximizing productivity while minimizing what he calls “friction.” “So many organizations ...

Jul 02, 202024 minSeason 1Ep. 14

13. Make ’Em Laugh: How to Use Humor as a Secret Weapon in Your Communication

Humor does more than just make people laugh. It allows you to connect with your audience, diffuse tension, elevate status, and compel others to your point of view. Humor can also help you and your message stand out, yet most of us hesitate to use humor, especially in our professional lives. In this episode of Think Fast, Talk Smart , Matt Abrahams speaks with Stanford GSB Professor Jennifer Aaker and Lecturer Naomi Bagdonas about when and how humor operates in the work place. “Many believe that ...

Jun 22, 202027 minSeason 1Ep. 13

12. It's Not What You Say, It’s How You Say It: How To Communicate Power

Power exists in every relationship — whether we like that idea or not — and to be effective in any role, power needs to be understood. In this episode , Matt Abrahams sits down with Professor of Organizational Behavior Deborah Gruenfeld to discuss her new book, Acting with Power: Why We Are More Powerful Than We Believe . Deborah shares how body language can give us power, or take it from us, and advises how we can use power for good. Connect: Premium Signup >>>> Think Fast Talk Smar...

Jun 05, 202020 minSeason 1Ep. 12

11. The Science of Influence: How to Persuade Others And Hold Their Attention

This episode explores the science of influence and persuasion. Zach Tormala shares research-backed strategies for enhancing engagement, leveraging certainty and uncertainty, and managing resistance. Key takeaways include making messages relevant, using inclusive language, and understanding that small persuasive movements can lead to significant outcomes.

May 21, 202021 minSeason 1Ep. 11

10. High-Stakes Communication: How to Manage Anxiety When Speaking in Front of Others

Most people feel nervous in situations such as speaking in front of a class, pitching a big idea, or giving a toast, yet research-backed techniques can help manage both the symptoms and sources of our speaking jitters. Matt Abrahams sits in the interviewee chair for this episode and talks with the podcast's producer, Jenny Luna , to share his backstory with public speaking anxiety and how by recognizing the causes of our nervousness, and applying mitigating techniques, we can gain confidence in ...

May 07, 202018 minSeason 1Ep. 10

9. Quick Thinks: How Being Present-Oriented Improves Communication

Although it may feel counter intuitive, letting go of our prepared notes and focusing on the present can help us communicate more effectively. In this Quick Thinks episode, host Matt Abrahams speaks with Stanford University lecturers and improv theater experts Dan Klein and Adam Tobin on how staying in the moment allows communicators to connect with their audience. Connect: Premium Signup >>>> Think Fast Talk Smart Premium Email Questions & Feedback >>> hello@fastersmart...

Apr 23, 20207 minSeason 1Ep. 9

8. Don't Get Lost in Translation: How Non-Native Speakers Can Communicate With Confidence

Having to communicate in a language other than our native tongue can be quite a challenge. In this podcast episode, host Matt Abrahams speaks with Ken Romeo , the Associate Director for the Stanford Language Center, on specific tactics and approaches non-native speakers can use to prepare for speeches or presentations. Ken also shares advice on how to handle in-the-moment challenges, improve fluency, and let go of the need for perfection. Connect: Premium Signup >>>> Think Fast Talk ...

Apr 10, 202014 minSeason 1Ep. 8

7. Quick Thinks: Use This Framework to Speak up in Virtual Meetings

We've all been in the situation where you have something important to contribute to a meeting and you don't know how to insert your thoughts. On this Quick Thinks episode of Think Fast, Talk Smart , podcast host Matt Abrahams offers the three ways to insert your ideas, either by paraphrasing, asking a question, or stating an emotion. He also outlines the "What, So What, Now What" framework and explains how to use this structure to communicate your ideas more effectively. Connect: Premium Signup ...

Apr 03, 20205 minSeason 1Ep. 7

6. Quick Thinks: Communicating and Leading Virtually

Leading successful meetings remotely and being a strong speaker on-screen require specific skills. Communicating effectively has to do with your presence, ability to leverage tools, and your audience engagement. In this Quick Thinks episode, Stanford GSB Strategic Communications lecturer Matt Abrahams shares best practices for becoming a more effective and engaging online communicator. Connect: Premium Signup >>>> Think Fast Talk Smart Premium Email Questions & Feedback >>&...

Mar 27, 20208 minSeason 1Ep. 6

5. From Monologue to Dialogue: How to Handle a Skeptical Audience

Preparing to speak in front of a skeptical audience is more than thinking about objections beforehand – there are specific techniques you can use to respond to these challenging situations without sounding defensive, evasive, or dismissive. Here, we offer a few key tips for how to handle skepticism with aplomb. In this podcast, host Matt Abrahams and Stanford GSB lecturer Burt Alper share how to prepare for these challenges from your audience and discuss the importance of tactics like acknowledg...

Mar 12, 202017 minSeason 1Ep. 5

4. The Journey to Mastery: How Self Reflection Can Improve Communication

What does it mean to truly master communication? How can we speak and write for the most impact? In this podcast episode of Think Fast, Talk Smart , Stanford Graduate School of Business lecturers JD Schramm and Matt Abrahams discuss how to use self reflection for self improvement. They also offer methods for preparing for a high stakes situation such as a pitch meeting or an everyday interaction like an email. Connect: Premium Signup >>>> Think Fast Talk Smart Premium Email Questions...

Feb 27, 202016 minSeason 1Ep. 4

3. When Knowing Too Much Can Hurt Your Communication: How to Make Complex Ideas Accessible

As communicators, we often need to take complex information (e.g., financial, technical, or scientific) and make it more understandable for our audience – we’re experts and they likely aren’t. But having so much knowledge on the topics we discuss can often make the job more difficult: we dive in too quickly, forget about our audience's needs, or use jargon that goes over their heads. In this episode of Think Fast, Talk Smart , strategic communications lecturers Matt Abrahams and Lauren Weinstein...

Feb 11, 202014 minSeason 1Ep. 3

2. Communicating Our Multiple Selves: How to Effectively Manage Your Reputation

How others perceive us in person and via social media can impact our careers and social standing. But we can build the reputation we want through conscious communication. On this podcast episode, strategic communication lecturers Matt Abrahams and Allison Kluger share techniques on effectively improving and managing your reputation. Connect: Premium Signup >>>> Think Fast Talk Smart Premium Email Questions & Feedback >>> [email protected] Episode Transcripts >&gt...

Jan 30, 202016 minSeason 1Ep. 2

1. Speaking Without a Net: How to Master Impromptu Communication

Most professional communication is spontaneous in nature: it’s providing feedback in the moment, answering questions, introducing people. On this podcast episode, Strategic Communication lecturer Matt Abrahams speaks with Stanford lecturers Adam Tobin and Dan Klein on how to become more comfortable and confident in in-the-moment speaking situations. Connect: Premium Signup >>>> Think Fast Talk Smart Premium Email Questions & Feedback >>> [email protected] Episode Tr...

Jan 15, 202023 minSeason 1Ep. 1

Introducing Think Fast, Talk Smart: The Podcast

Join Matt Abrahams, lecturer in strategic communication at Stanford Graduate School of Business, as he sits down with experts from across the world to discuss public speaking anxiety, speaking off the cuff, nailing a Q&A, and more. Connect: Premium Signup >>>> Think Fast Talk Smart Premium Email Questions & Feedback >>> [email protected] Episode Transcripts >>> Think Fast Talk Smart Website Newsletter Signup + English Language Learning >>> Fast...

Jan 10, 20202 min